# MotelMate Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about MotelMate Software - reviews, pricing plans, popular comparisons to other Reservations products and more.

Source: https://www.capterra.com/p/255217/MotelMate

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# 

 MotelMate Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

MotelMate

## What is MotelMate?

MotelMate is Reservation Management Software - the complete solution for your hotel, motel, holiday park or managed units. Easy-to-use, affordable accommodation booking software. We help accommodation providers improve their business, manage visitor stays and support customer experiences. Our software is packed with powerful features enabling you to manage your bookings efficiently giving you more time to focus on what matters - customers.

## What is MotelMate used for?

[Reservations](https://www.capterra.com/reservations-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

NZ$125

Other, Per Month

Free trial  
not available

Free version not included

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### MotelMate

0.0

VS.

[4.8 (1,176)](https://www.capterra.com/p/138689/Booqable/reviews/)

Starting Price

NZ$125

Other, Per Month

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.8 (5,785)

Value For Money

0.0 (0)

Value For Money

4.7 (3,566)

Customer Service

0.0 (0)

Customer Service

4.8 (3,294)

## MotelMate alternatives

[4.8 (1,577)](https://www.capterra.com/p/152433/Hostaway/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.5 (1,311)](https://www.capterra.com/p/131924/Lodgify/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (101)](https://www.capterra.com/p/220182/Now-Book-It/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.4 (480)](https://www.capterra.com/p/159377/Guesty/reviews/)

Starting price

$23.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

## FAQs about MotelMate

Overview

### What company size and specific industries is MotelMate built for?

MotelMate is designed for businesses in the accommodation industry, including hotels, motels, holiday parks, and managed units. It fits organizations of different sizes within these sectors that need a complete solution for day-to-day property operations and guest management.

Features and Usability

### What are the key features of MotelMate?

MotelMate offers booking management, reservations management, room booking, and online booking for handling guest stays. It also includes calendar management, group reservations, rate management, and dynamic pricing. Additional features cover billing and invoicing, payment processing, credit card processing, customer database, reporting and analytics, alerts and notifications, and employee management.

Integrations

### Which third-party tools and platforms does MotelMate integrate with?

MotelMate integrates with 3 third-party platforms: SMSGlobal for messaging, Windcave for payments, and Xero for accounting. These catalog integrations cover communication, payment processing, and financial management, giving MotelMate direct connections to the tools used for guest communication and back-office operations.

Getting Started and Support

### What customer support options does MotelMate offer?

MotelMate provides Email/Help Desk, FAQ/Forum, Phone Support, and 24/7 Live Rep support. No reviewer feedback is available to assess response times, helpfulness, or common frustrations, so support quality cannot be described beyond the listed channels.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Booking Management

Create, update, and manage bookings, itineraries, and reservations

Booking Notes

Keep notes on the specifics of a reservation including customer information and special requests

Calendar Management

Track and manage schedules and meetings via an integrated calendar

MotelMate 20 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Keep notes on the specifics of a reservation including customer information and special requests

Track and manage schedules and meetings via an integrated calendar

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Provide online support for your customers through live chat or help desk functionality

Add customized logos and colors to align with company branding

Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc.

Pre-made examples and templates for emails

The ability to reserve times in groups.

Track and manage inventory levels to maintain proper supply

Book meetings and appointments through a website or digital platform

Accept, record, and reconcile financial transactions

Track/optimize rates in relation to usage

View and track pertinent metrics to find patterns and gain insights from data

Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held

Allows bookings to be made through a third party service

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## Pricing

Basic

NZ$125.00

Other,Per Month

## Integrations

[

Xero](https://www.capterra.com/p/120109/Xero/)[

SMSGlobal](https://www.capterra.com/p/2510/SMSGlobal/)

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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