# ChartRequest Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ChartRequest Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more. Source: https://www.capterra.com/p/255221/ChartRequest --- # ChartRequest Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ChartRequest ## What is ChartRequest? ChartRequest is an electronic health information exchange software that enables healthcare providers to securely and efficiently manage medical records. It enhances existing EMR systems to streamline compliant health information exchange. Key features include secure, HIPAA-compliant exchange that allows providers to safely request and retrieve patient records, ensuring privacy and compliance. The software streamlines workflows by automating record requests, reducing administrative tasks and enabling easy tracking of request status. A mobile app also improves the patient experience by letting patients view request status in real-time, boosting transparency and satisfaction. ## What is ChartRequest used for? [Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $4.99 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ChartRequest?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://chartrequest.com&name=ChartRequest) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ChartRequest 4.7 (3) VS. [4.3 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) Starting Price $4.99 Flat Rate, Per Month Starting Price $49 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (3) Ease Of Use 4.5 (708) Value For Money 4.0 (3) Value For Money 4.2 (578) Customer Service 4.7 (3) Customer Service 4.3 (644) ## ChartRequest alternatives [4.5 (658)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) Starting price $160.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.4 (367)](https://www.capterra.com/p/124590/EMA/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.1 (1,131)](https://www.capterra.com/p/48210/ChiroTouch/reviews/) Starting price $159.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars Highest Rated [4.8 (524)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $54.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars ## FAQs about ChartRequest Overview ### What company size and specific industries is ChartRequest built for? ChartRequest is designed for healthcare providers of all sizes, including solo practitioners, as well as insurance agents and patients in the medical records and compliance space. It fits organizations that need to manage medical documents, support records requests, and handle healthcare-related compliance tasks. Features and Usability ### What are the key features of ChartRequest? ChartRequest offers charting, clinic interoperability, coding assistance, compliance tracking, and decision support for medical record and billing workflows. It also includes HIPAA compliant handling, insurance eligibility verification, medical billing, and a self service portal for requesting and managing records. Talk to an expert ### More questions? Ask our experts Getting Started and Support ### What training and onboarding options does ChartRequest offer? ChartRequest provides documentation to help teams get started. Documentation gives users written reference material for reviewing setup steps, learning core features, and checking details as needed during implementation and ongoing use. Getting Started and Support ### What customer support options does ChartRequest offer? ChartRequest provides email/help desk, FAQ/forum, phone support, and chat. These channels give users multiple ways to get help, but no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Charting 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Medical Billing 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Manage billing and payments for a healthcare provider Clinic Interoperability 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Securely transfer, access, exchange, integrate or use data with different providers or systems HIPAA Compliant 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Insurance Eligibility Verification 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Checking eligibility of patients for different insurance claims Coding Assistance 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Automatically generates E/M codes based on information collected during patient charting ChartRequest 8 features Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Securely transfer, access, exchange, integrate or use data with different providers or systems Automatically generates E/M codes based on information collected during patient charting Track and report regulatory data to either internal management or external stakeholders Tools that provide relevant information at specific times to support judgments and courses of action Compliant with HIPAA, which sets standards for sensitive patient data protection Checking eligibility of patients for different insurance claims Manage billing and payments for a healthcare provider Get Advice We can help you find the software with the features you need. Features 5.0 (3) 5.0 Based on 3 reviews ## Pricing Value for money 4.0 (3) Patients $4.99 Flat Rate,Per Month Value for money 4.0 (3) 4.0 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (3) 4.7 Based on 3 reviews ## User reviews Overall rating 4.7 Based on 3 reviews Filter by rating 5(2) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AB Anna B. Kinesiology Health, Wellness and Fitness ### "ChartRequest - your clinical must" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 19, 2026 It's a great app to use in a medical setting for patient management and it integrates well within a team. Pros I like the ease of use, the app is very intuitive and its easy to shcedule my patients and send requests to other physicians. Cons I wish they were more easily integratable with other platforms and that the app was more customizable to my clinic. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BR Brooke R. Paralegal Legal Services ### "Instant Access to your Medical Requests" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 16, 2026 It is very easy to use, I figured it out without any tutorials or help from coworkers. Very standard design that is user friendly. Pros You are able to log on and complete your request in a few easy steps, and you are also able to log on and check on the status of a request at any given time. Once the request is complete, you can instantly upload the records if you so choose to do so. Cons It has increased fees for the client in comparison to other medical request options so that is a negative for sure Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NB Necko B. Engineer Automotive ### "Patient bailey" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 21, 2025 Efficient and user-friendly platform for managing records. Nice to use. And extremely convenient Pros Streamlined medical record requests with fast, secure access. streamlined medical record Cons Occasional delays in provider response slowed down progress. Sadly that can be better Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.