# Ticketing Suite Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Ticketing Suite Software - reviews, pricing plans, popular comparisons to other Ticketing products and more.

Source: https://www.capterra.com/p/255237/Univents/reviews

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# 

 Ticketing Suite Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 11, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Ticketing Suite

## What is Ticketing Suite?

Univents streamlines your event experience with a fully managed ticketing suite, designed to lift the burden from the shoulders of corporate event teams. Our full-service approach means we take care of everything: from custom setup, and seamless payment processing, to responsive customer support and thorough data reporting. Our platform caters to varied event scenarios with tailored ticket categories, sophisticated cashless transactions, and live streaming for hybrid events, ensuring you have the full spectrum of ticketing tools at your disposal, with zero hassle on your part.

## What is Ticketing Suite used for?

[Event Check In](https://www.capterra.com/event-check-in-software/)[Event Management](https://www.capterra.com/event-management-software/)[Event Booking](https://www.capterra.com/event-booking-software/)

Overall rating

Based on 5 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

€0.4

Per User, Per Month

Free trial  
available

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Our "Best of" badge program showcases products with the highest ratings...

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Ticketing Suite

5.0 (5)

VS.

[4.4 (392)](https://www.capterra.com/p/117828/Eventzilla/reviews/)

Starting Price

€0.4

Usage Based

Starting Price

$1.5

Usage Based

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (5)

Ease Of Use

4.3 (392)

Value For Money

5.0 (5)

Value For Money

4.5 (265)

Customer Service

5.0 (5)

Customer Service

4.2 (295)

## Ticketing Suite alternatives

Highest Rated

[4.7 (164)](https://www.capterra.com/p/144596/Accelevents/reviews/)

Starting price

$7000.00

Per User, Per Month

[4.2 (21)](https://www.capterra.com/p/178453/Zoho-Backstage/reviews/)

Starting price

$7900.00

Per User, Per Month

[4.7 (82)](https://www.capterra.com/p/161291/Swoogo/reviews/)

Starting price

Contact vendor for pricing

[4.2 (38)](https://www.capterra.com/p/196600/A2Z-Events/reviews/)

Starting price

$3500.00

Per User, Per Month

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Barcode/Ticket Scanning

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Scan barcodes to ensure accurate pricing and label tracking

Credit Card Processing

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Accept and process credit card transactions

Customer Data Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Searchable repository of information about clients

Customizable Forms

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Customize contracts and forms to collect specific information

Customizable Reports

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Alter the layout and content of reports

Electronic Payments

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Electronically collect payments for goods or services

Ticketing Suite 95 features

Regulate who can view information within the system

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage attendance for classes, shifts, meetings, or events

Track the attendance of specific individuals or groups

Process of managing, tracking, and communicating with individuals who are registered to attend an event

A list of registered participants

Use tools to engage with viewers (e.g., commenting, chat room, polling, and Q&A)

Create, manage, and print wearable badges

Scan barcodes to ensure accurate pricing and label tracking

Create, update, and manage bookings, itineraries, and reservations

Track and manage schedules and meetings via an integrated calendar

Leave comments and notes on documents for others to view

Software that specializes in managing events such as conferences, conventions and trade shows

Automated reminders and confirmations for booked appointments and events via text or email

Manage, organize, and store contact information

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Create branded link campaigns or short links with one or multiple custom domains.

Searchable repository of information about clients

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Track products that are for sale at a reduced price or part of coupon promotions

Electronically collect payments for goods or services

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Reminders sent via email

Pre-made examples and templates for emails

A list of events with their respective dates

Schedule and manage the logistics of activities and other gatherings

Online registration for events

Plan an event's time and location

Manage tickets for specific events

Manage location logistics and coordinate the participation of exhibitors or vendors in an event

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Actual floor locations and directions with the virtual floor map to reflect a realistic view of the floor during the virtual tour

Designed for events that occur online

Store, manage and track all forms in a centralized location

Register a group/batch of attendees

Curating an intentional list of prospective guests as per relative interests to achieve specific goals.

Obtain tickets via Kiosk upon arrival at event

Create landing pages or online forms designed to capture new leads and prospects

Automatically identify and save contact information of potential customers

Live stream to multiple devices simultaneously

Access software remotely via mobile devices

Allowing users to order, pay for, obtain, and validate tickets using mobile devices

Utilize the same app for multiple events

Manage and support multiple languages

Discover and connect with speakers and attendees at an event

Ability of websites, web applications, or mobile applications to function without an active internet connection

Accept and process online payment transactions

Real-time registration over the web

Allow users to buy and sell tickets online, register for events, and collect buyer information

In-person, onsite registration

Allows event organizers to sell and manage tickets directly on-site

Accept, record, and reconcile financial transactions

Accept and process customer payments for products or services using hardware and software

The ability to print tickets before arriving

Matrix barcode that stores information

Analyze and gain insights into data in real-time

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Oversee the process of issuing refunds

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Specify type/number of reserved tickets based on seating selected during booking

Reports specific to sales analysis for trends and strategies

Grants the users access to all events for one season

For selection of seat at booking or check-in

Check-in and out via a mobile device or kiosk

Online portal through which end users can access the system, manage tasks, or obtain information

Market event via social media tools

Raise funds via sponsors and grants

Allow customers/users to submit support queries and service requests

Create and administer polls and surveys

Gauge satisfaction and receive information for improvement and success

Set up connections to third-party platforms to improve business processes

Create and manage ticket reservations for various events

Customize, sell, and distribute tickets

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Make a list and register visitors

Manage volunteer information and direct volunteer resources

Built-in website builder or integration with third-party site

Software that specializes in weddings, public and private parties

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We can help you find the software with the features you need.

Features

4.8 (5)

4.8

Based on 5 reviews

## Pricing

Value for money

5.0 (5)

Free Trial

Basic

€0.40

Usage Based,

Value for money

5.0 (5)

5.0

Based on 5 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

YouTube](https://www.capterra.com/p/237905/YouTube/)[

Apple Pay](https://www.capterra.com/p/212840/Apple-Pay/)[

Salesmate](https://www.capterra.com/p/156234/Salesmate/)[

Vimeo Livestream](https://www.capterra.com/p/175546/https-livestream-com/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (5)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (5)

5.0

Based on 5 reviews

## User reviews

Overall rating

5.0

Based on 5 reviews

Filter by rating

5(5)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

DE

Daniela E.

Unternehmer

Health, Wellness and Fitness

### "Sehr empfehlenswert "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 13, 2022

Pros

Besonders hilfreich ist für mich hier persönlich, dass ich nicht wie bei anderen Anbietern nur meine Event Management Seite habe, sondern dass ich meinen Kunden auch einen riesen Mehrwert durch die App bereitstellen kann. Sie finden hier eine ganze Reihe an Events, die ebenfalls auf ihre Wünsche passen, können sich direkt mit mir austauschen und gleichzeitig ihre Freunde zu meinen Veranstaltungen einladen. Unnötig zu erwähnen, dass das auch sehr von Vorteil für die eigene Reichweite ist.

Cons

Es wäre cool noch mehr direkte Integrationen in der Admin Seite zu haben, wie zum Beispiel auf die Chats direkt antworten zu können.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 16, 2022

Herzlichen Dank Daniela für das gute Review! Wir werden definitiv noch eine tiefere Verknüpfung zwischen Admin Seite und App aufbauen!

HB

Hannes B.

Consultant

Information Technology and Services

### "Sehr hilfreiches Produkt"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 19, 2022

Pros

Mit den integrieten Formularen können wir die Gäste problemlos vorselektieren. Das kenne ich so tatsächlich bisher von keinem anderen Ticketsystem. Den auserwählten Gästen können wir dann exklusive Zahlungslinks und Ticketlinks zuschicken, um entweder vor Ort oder im Stream an unserer Firmenveranstaltung teilzunehmen. Dazu ermöglicht uns Univents eine ganze Bandbreite an Zahlungsmethoden von PayPal über Kreditkarte und Sepalastschrift bishin zu schlichten Überweisungen abzubilden.

Cons

Eine native Streamintegration würde das Gesamtkonzept abrunden aber die Lösung über YouTube und Vimeo mit Zugangsbeschränkung funktioniert bisher auch gut.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 28, 2022

Vielen Dank für das gute Review! Eine native Streaminglösung haben wir für die Zukunft auf jeden fall in Planung.

WR

Wolfgang R.

Fotodesigner

Media Production

### "Professionelle Softwarelösung"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 13, 2022

Erhöhung der Ansprechbarkeit bei kunden.

Pros

Die Userfreundlichkeit finde ich sehr gelungen. Daher macht die Software auch Spaß beim Booking

Cons

Kann ich als Außenstehender nicht wirklich beurteilen. Bisher hat alles sehr gut funktioniert...

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 18, 2022

Vielen Dank für das gute Review!

David N.

Geschäftsführer

Marketing and Advertising

### "Klare Empfehlung: Event Management mit dem gewissen Extra"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 13, 2022

Pros

Mit Univents war es uns nicht nur möglich unsere Veranstaltung in ein paar simplen Schritten abzuwickeln, sondern wir haben gleichzeitig viel Unterstützung in Form von Kontakten zu Catering Services oder Marketing Experten erhalten. Jederzeit wieder gerne!

Cons

Bisher läuft das Service Provider Netzwerk rein über manuelle Empfehlungen Seitens Univents ab. Es wäre großartig hier ebenfalls einen Marktplatz zu haben, um die Suche zu automatisieren.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 18, 2022

Vielen Dank für das gute Review! Wir arbeiten tatsächlich an einem automatisierten Matchmaking für Veranstalter und Service Provider. In Zukunft wird dieser Prozess also noch deutlich einfacher.

AR

Antony R.

Product Developer

Information Technology and Services

### "Reviewing Univents as an all in one booking & ticketing platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 8, 2022

Pros

The ability to bring everything a modern event organizer needs into a single platform is something I like most about Univents. The vast number of features similar to what you would find at the largest ticketing platforms on the planet, plus the promising social engagement app Univents App which gives organizers the ability to not just sell, but retain their userbase over an extended period of time is promising. I'm not surprised that a team of \[SENSITIVE CONTENT\] (as shown on their website) have the ability to pull together a software platform of such fine development quality.

Cons

Integration with all the mainstream payment platforms are there. But Univents lacks an integration with MTN Money, Airtel Money, M-Pesa and other payment systems is still lacking for them to effectively tackle events marketing in East Africa.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 13, 2022

Hey Antony! Thanks a lot for the great review (: We're looking to include African payment providers as well with the increase in market share in African countries.

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