--- title: "Call Recorder Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Call Recorder Software - reviews, pricing plans, popular comparisons to other Call Recording products and more." source_url: "https://www.capterra.com/p/255290/Madduck-Call-Recorder/" page_type: "product" language: "en" --- # Call Recorder Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Call Recorder ## What is Call Recorder? Call Recorder enables you to record both incoming and outgoing calls without any time limit with crystal clear sound quality. Plus, if you need a written version of your conversation, you can have it with just a tap thanks to transcription feature. You can also use Call Recorder as a handy assistant who keeps important information: need to take a quick note? Just record it in a few taps and Call Recorder keeps it for you! Record calls and voice & transcribe them easily anytime anywhere! ## What is Call Recorder used for? [Call Recording](https://www.capterra.com/call-recording-software/) Top alternative Featured Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Call Recorder Overview Updated August 2026 AI summary Call Recorder enables businesses of all sizes to capture, store, and transcribe phone conversations using cloud-based tools accessible via web and iPhone. It supports on-demand call recording, transcription to text, and archiving for retention and review. Designed for general business use, Call Recorder offers documentation and support through email, phone, and a knowledge base. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Call Recorder 4.6 (7) VS. [4.4 (468)](https://www.capterra.com/p/158704/3CX/reviews/) Starting Price Contact vendor Starting Price $350 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (7) Ease Of Use 4.4 (692) Value For Money 4.3 (7) Value For Money 4.3 (651) Customer Service 4.4 (7) Customer Service 4.1 (668) ## Call Recorder alternatives [4.2 (466)](https://www.capterra.com/p/184709/Aircall/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars Highest Rated [4.8 (335)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.4 (512)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [CallHippo](https://www.capterra.com/p/159578/CallHippo/) [4.4 (692)](https://www.capterra.com/p/159578/CallHippo/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/159578/CallHippo/) [View all alternatives](https://www.capterra.com/p/255290/Madduck-Call-Recorder/alternatives/) ## FAQs about Call Recorder Overview ### What company size and specific industries is Call Recorder built for? Call Recorder is designed for individuals and businesses of any size, especially iPhone and Apple Watch users who need cloud-based call recording, recording sharing, and transcription through iMessage. The vendor description does not name specific industries, so it appears suited to general-purpose use across sectors. Features and Usability ### What are the key features of Call Recorder? Call Recorder offers call recording, on-demand recording, and recording management for capturing conversations as they happen. It also includes call transcription for converting audio into text, plus archiving & retention features for storing and preserving recordings over time. Getting Started and Support ### What training and onboarding options does Call Recorder offer? Call Recorder provides documentation to help teams get started. This written material offers a self-paced reference for setup, feature review, and checking instructions as needed. No other training formats are listed in the catalog data. Getting Started and Support ### What customer support options does Call Recorder offer? Call Recorder provides email/help desk, a knowledge base, and phone support. Support experience details are not documented here, so the available channels can be listed, but no reviewer-based conclusions can be made about response speed, helpfulness, or common support frustrations. ## Features AI summary Based on 2,775 Call Recording reviews Capterra data shows that buyers of call recording software rank the following features as their top priorities: - **Recording** (**61%** of reviewers rated this feature as critical) - **Call Transcription** (**55%**) - **Conferencing** (**42%**) Call Recorder includes **Recording** and **Call Transcription**, giving teams a reliable way to capture conversations and turn them into searchable text for review, documentation, and follow-up. However, it does not include **Conferencing**. By supporting **Recording** and **Call Transcription**, the product helps businesses keep accurate call records, review customer interactions more efficiently, and provide teams with clearer visibility into important discussions. Recording 4.6 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Record live video calls to play later Call Transcription 4.4 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Voice conversion to text Archiving & Retention 4.6 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes On-Demand Recording 4.2 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Record the audio of phone conversations for quality assurance purposes Call Recorder 4 features ### All Features - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Call Transcription: Voice conversion to text - On-Demand Recording: Record the audio of phone conversations for quality assurance purposes - Recording: Record live video calls to play later --- Get Advice We can help you find the software with the features you need. Features 4.6 (7) 4.6 Based on 7 reviews ## Pricing Value for money 4.3 (7) ### Starting price Free trial available Value for money 4.3 (7) 4.3 Based on 7 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (7) 4.4 Based on 7 reviews ## User reviews Overall rating 4.6 Based on 7 reviews Filter by rating 5(5) 4(1) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent VT Viktor T. Software engineer in test Information Technology and Services ### "Great application for recording" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 30, 2023 High quality of recorded calls, voice and easy to use. Pros Undoubtedly the best feature is call recording, where both incoming and outgoing calls can be synchronised (and of course also recorded) from the contact list. Thanks to that, it is easy to use. I'm happy with the dark mode. Cons Everything works fine, I haven't encountered any shortcomings. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RR Rudy R. Managing Director Real Estate ### "A very capable call recorder." 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 6/10 April 16, 2023 I needed it for personal use during a particular time. I wouldn't use it again to be candid.I have not used it since I had a reason to record calls. If I needed to record calls in the future I would use another app. Pros The quality of the calls, and the clarity of the audio. Cons The other features of the app did not work well for me. Only the basic recording function worked very well. Reasons for choosing Call Recorder It was one of the first results that happened to show up in my search that day. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 17, 2023 Hello, sorry to hear about your unpleasant experience. We will be escalating your feedback. Please contact us at helpcenter@mad-duck.atlassian.net if you need any assistance.Thank you. Kind regards FU Fulin U. Marketing Executive Marketing and Advertising ### "Easy to use call recording app" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 5, 2022 In general it's quite easy to use and produce high quality call recordings. Pros For me, call recording and call transcription features are the best ones. I record my calls on a daily basis so it's important for me to have clear results. I've never have any problem with this app, it successfully record my calls with high quality. Call transcription feature provides convenience. I never bother taking notes because this app already does that for me. It's available in so many languages so it actually catches all the keywords without any error. Cons I haven't encountered any problems with the app yet. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. OH omer H. digital marketing Marketing and Advertising ### "Why I am using Call Recorder: Save and Listen" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 26, 2022 I meet this app about 5 months ago. When i call a customer, genrally ı foget they are said but it helps me to remember. Pros Transcribe Future, best app for this point. Also easy usage. Best easy call recording app. Cons I used most of call recording app but Call Recorder: Save and listen is the best. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BA Bilal A. iOS Tech Lead Computer Software ### "The Recording" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 25, 2022 Easy to record, listen and save. Export is also a great feature! Easy Mode for calling would be amazing for this. I hope soon this feature will be available. Pros Easy to record, listen and save. Export is also a great feature! Easy Mode for calling would be amazing for this. I hope soon this feature will be available. Cons The design can be more innovative like new trends. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ME Muharrem E. Marketing Artist Computer Software ### "Very useful" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 25, 2022 Pros The interface is very simple and practical. I didn't have any problems while using it. And I can record my calls very easily. Cons Maybe the ability to take screen recording can be added, except that it seems there is nothing missing. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. UC Umut Can A. iOS Developer Computer Software ### "A very useful app" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 25, 2022 I use it Decently when I'm recording a call and now I can listen to some of my calls again Pros I can move in a very useful way with the secure interface Cons You don't have any problems, I am very pleased Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/255290/Madduck-Call-Recorder/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.