# Crowded Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Crowded Software - reviews, pricing plans, popular comparisons to other Mobile Banking products and more.

Source: https://www.capterra.com/p/255296/Crowdedme

---

# 

 Crowded Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 18, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Crowded

## What is Crowded?

Crowded is a one-stop-shop platform for nonprofit banking and financial management. Dealing with banking, dues collection, expenses, and tax reporting can get overwhelming when you're running a nonprofit club as a volunteer. With Crowded's free platform, nonprofits can enjoy financial management designed for individual or multi-chapter organizations, quick officer handovers, digital Visa® member cards for expenses, and a streamlined dues collector. Crowded Technologies Inc is a financial technology company and is not a bank. Banking services provided by TransPecos Banks, SSB, and i3 Bank; Members FDIC. The Crowded Technologies Inc. Visa® Debit Card is issued by TransPecos Banks, SSB, and i3 Bank pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa debit cards are accepted.

## What is Crowded used for?

[Banking Systems](https://www.capterra.com/banking-systems-software/)[Mobile Banking](https://www.capterra.com/mobile-banking-software/)

Overall rating

Based on 32 user reviews

Reviews sentiment

Positive

78%

Neutral

6%

Negative

16%

Starting price

$49

Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

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Our "Best of" badge program showcases products with the highest ratings...

Do you work for Crowded?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.crowded.me&name=Crowded)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Crowded

4.2 (32)

VS.

[4.8 (49)](https://www.capterra.com/p/10011900/TRAC/reviews/)

Starting Price

$49

Usage Based

Starting Price

$1500

Per Feature, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (32)

Ease Of Use

4.4 (69)

Value For Money

4.0 (32)

Value For Money

4.7 (62)

Customer Service

4.1 (32)

Customer Service

4.9 (64)

## Crowded alternatives

[Temenos](https://www.capterra.com/p/111334/TEMENOS-T24/)

[4.4 (69)](https://www.capterra.com/p/111334/TEMENOS-T24/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/111334/TEMENOS-T24/)

[Qonto](https://www.capterra.com/p/173384/Qonto/)

[4.5 (239)](https://www.capterra.com/p/173384/Qonto/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/173384/Qonto/)

[SBS Core Banking](https://www.capterra.com/p/10018865/SBP-Core-Banking/)

[3.8 (6)](https://www.capterra.com/p/10018865/SBP-Core-Banking/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

67%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10018865/SBP-Core-Banking/)

[Finacle](https://www.capterra.com/p/10010681/Finacle/)

[4.5 (25)](https://www.capterra.com/p/10010681/Finacle/reviews/)

Starting price

$500000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10010681/Finacle/)

[View all alternatives](https://www.capterra.com/p/255296/Crowdedme/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Online Banking

4.4 (21)

100.00% of 21 reviewers that rated this feature as important or highly important

Ability to manage transactions online with a mobile device or computer.

Transaction Monitoring

4.0 (20)

90.00% of 20 reviewers that rated this feature as important or highly important

Monitor or audit historical and current transactions to analyze customer account activities

Customer Accounts

4.1 (17)

70.59% of 17 reviewers that rated this feature as important or highly important

Record customer information, purchase history, and other notes

Electronic Payments

4.3 (15)

80.00% of 15 reviewers that rated this feature as important or highly important

Electronically collect payments for goods or services

Transaction History

4.7 (15)

100.00% of 15 reviewers that rated this feature as important or highly important

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Core Banking

3.8 (14)

92.86% of 14 reviewers that rated this feature as important or highly important

Back-end system that processes daily banking transactions and posts updates to accounts and other financial records.

Crowded 34 features

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Application programming interface that allows for integration with other systems/databases

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Verify the identity of users/devices to enable secure access

Complete outstanding payments

Identify or authenticate a person's identity through biological data such as fingerprints or facial patterns.

Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances

Communicate using direct chat or messages within the system

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Back-end system that processes daily banking transactions and posts updates to accounts and other financial records.

Banking that services corporate customers, from SMBs to multinational enterprise corporations with large financial stakes.

Accept and process credit card transactions

Record customer information, purchase history, and other notes

Wallet that digitally stores credit/debit cards or other items like tickets, loyalty cards, and coupons

Transfer money electronically between two bank accounts

Electronically collect payments for goods or services

Plan, manage, and track the financial activities of an individual or organization

Identify and prevent suspicious activity

Ability to chat online in real time

Access software remotely via mobile devices

Notifications via mobile devices

Ability to manage transactions online with a mobile device or computer.

Peer-to-peer (P2P) payments is an electronic transfer of money between bank accounts

Active monitoring of systems, applications, or networks

Set & manage permission levels based on user roles and restrict access to only authorized individuals

At least a username and password is required to access the system

Set up connections to third-party platforms to improve business processes

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Monitor or audit historical and current transactions to analyze customer account activities

Extra layer of security that requires not only a password and username but also something specific to that user

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Features

4.0 (32)

4.0

Based on 32 reviews

## Pricing

Value for money

4.0 (32)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/255296/Crowdedme/pricing/)

Pro

$49.00

Per Month

It includes:

-   Form 990-N or 990-EZ submission
-   2 Sub Accounts
-   Priority 24/7 customer support via email
-   Bulk add & redeem funds
-   Contact Upload
-   Up to 5 admin seats
-   Recurring Payments for Collect
-   Export transactions

Value for money

4.0 (32)

4.0

Based on 32 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Venmo](https://www.capterra.com/p/222572/Venmo-/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Google Pay](https://www.capterra.com/p/212826/Google-Pay/)[

Apple Pay](https://www.capterra.com/p/212840/Apple-Pay/)[

Cash App](https://www.capterra.com/p/246167/Cash-App/)

## Support, customer service and training options

Customer Service

4.1 (32)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.1 (32)

4.1

Based on 32 reviews

## User reviews

Overall rating

4.2

Based on 32 reviews

Filter by rating

5(21)

4(4)

3(2)

2(1)

1(4)

Mentioned topic

Sorted by most recent

MS

Mike S.

Treasury

Hospital & Health Care

### "Worst app and worst bank"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

March 11, 2026

To deposit a check, the camera takes 2 mins to take a picture, fix the app. I’m surprised u don’t charge to deposit, I have like 100 checks and takes hours to deposit if the app works, takes 10x that now

Pros

Nothing I can say is good, it has over sight for the dental organization and that’s it, worst fees and inconvenient, no actual bank and no benefit

Cons

Everything is negative, u charge for everything,no physical checks and fees, get me a card and u charge banks and i can’t use the actual card

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VV

Valerie V.

Troop Leadee

Non-Profit Organization Management

### "Not good for cash deposits "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

March 10, 2026

I am very disappointed. It is a big hassle if I have cash that needs to be deposited. There are no local ATM that allow cash deposits which requires me have to purchase a cashiers check

Pros

The app is user friendly. It was easy to set up and easy to navigate. Customer service responds quickly.

Cons

There are no local ATMs that allow cash deposits. The mobile check deposit feature doesn’t work well

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SP

Shaletta P.

President

Non-Profit Organization Management

### "The Nonprofit Bank for the People"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 7, 2026

Awesome and quick application that was approved within a few days. I thought the process would be longer. What a surprise!

Pros

Iwas trying to find an online bank that would be convenient for all our foundation needs. Very easy to use

Cons

I haven't found anything that i dont like yet. I do wish the Pro edition would be cheaper for us Small Nonprofit Organizations

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 18, 2026

Shaletta, thank you! "The nonprofit bank for the people" is a title we'll gladly accept! The pricing feedback on Pro is heard, especially for smaller orgs, appreciate you sharing that.

MW

Michael W.

Owner founder

Retail

### "Michaels review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 23, 2026

A great experience nothing negative to say about the back I have had a great time using crowed I have nothing bad to say

Pros

Everything it's easy to use checks are always fast to be approved when deposited and also all the features work neber no problems with the app are anything

Cons

No cons at all it's a great bank I enjoy using all the features they have to offer for the accounts they have

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 18, 2026

Michael, thank you so much! Reviews like this mean a lot to the whole team. Really glad the app has been reliable and checks have been moving fast for you. That's what we're here for. 🙏

ES

Earl S.

Vice President

Banking

### "Solid Product "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

February 17, 2026

Overall it is a positive experience. I have been an Iota for 20 years, and this is one of the best financial tools we have ever used.

Pros

Crowded has allowed us to ensure we have accurate record keeping. We can take care of dues payments, as well as ensure event tickets, and donations are all in one place.

Cons

It was a bit of a learning curve to use initially. I also wish it were better integrated in our internal Fraternal systems.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 18, 2026

Earl, two years in and a 10/10 means a lot, especially coming from someone who's seen the org evolve over 20 years! The integration piece is fair, and we're actively building integrations with fraternal management systems, so stay tuned!

CG

Connor G.

Treasurer

Non-Profit Organization Management

### "Phi Gamma Delta at College of Charleston"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

February 11, 2026

Overall experience has been positive. New to crowded and I am looking forward to exploring all it has to offer for my org.

Pros

Pretty simple to use, the ability to issue expense cards to any contact, and easy to track cash inflows and outflows.

Cons

No phyisical check books, fees for transfers. I write a good amount of checks for my organization and would love a checkbook for my account.

Switched from

[LegFi](https://www.capterra.com/p/225055/LegFi/)

Expensive fees and subscription made it dificult

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 18, 2026

Hey Connor, thanks for the review and welcome! Glad the expense cards and tracking have been smooth so far. The checkbook thing is real feedback and we hear you. We'll pass it along. In the meantime, don't hesitate to reach out if you need anything as you're getting settled.

CM

Christopher M.

Chapter President

Non-Profit Organization Management

### "Get with Crowded today!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 4, 2026

Pros

I really enjoy the flexibility of the platform. Everything is pretty user friendly. The features that are going to be of most benefit to our organization are easy dues collections, as well as easy account ownership transfers. I also like the fact that the Essentials plan doesn't have a flat fee to use it. There are only costs to certain activities that are based on use, such as if you need physical debit cards or the merchant fees associated with taking payments.

Cons

Some of the desired features, such as sub-accounts and recurring payments, are only offered on the pro plan.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 18, 2026

Hey Christopher, thank you so much, this really made our day! Knowing that dues collection and account ownership transfers are already making a difference means a lot. Those are real headaches for chapters, and we put a lot of thought into getting them right. Your note about sub-accounts and recurring payments is heard, and we genuinely appreciate you sharing that as you explore the platform.

RH

Ronald H.

President

Non-Profit Organization Management

### "Fast easy setup"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 4, 2026

Very easy to use. As long as you have all the documentation. Very fast and easy to set up. Able to get debit cards issued for Admin, per diem and single use.

Pros

It is super easy to use and is packed with help in use. Create donation campaigns, links provided, just copy/paste where you need them.

Cons

I really do not see any cons at this time. Everything was so fast and easy. Setting up a donation campaign using AI to assist is a breeze!

Alternatives considered

[BILL Accounts Payable & Receivable](https://www.capterra.com/p/166559/BILL/)

Reasons for choosing Crowded

The integration of the donation campaigns

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 16, 2026

Thank you Ronald! Really glad the donation campaign setup clicked so quickly and the AI assist is one of our favorite features to watch people discover! The fact that you chose Crowded over BILL specifically for donation campaigns tells us we're building the right things.

JW

Jay W.

Treasurer

Philanthropy

### "Phi Gamma Delta Psi Mu Chapter"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 3, 2026

I have liked the experience so far, we just switched over around a month ago and the switching process we used from LegFi to Crowded made the experience easy with the use of customer support.

Pros

Value for money, Customer support, payments, reliability, ease of use, the people that set up booths at conventions.

Cons

If the app was a little more based around showing the active balance of members instead of showing the entirety of collections, it would be a tad more centralized.

Switched from

[LegFi](https://www.capterra.com/p/225055/LegFi/)

Pricing and features that LegFi was implementing, also customer support was very poor.

Alternatives considered

[PayLinker](https://www.capterra.com/p/10035306/PayLinker/)

Reasons for choosing Crowded

I was in the free trial and wanted to see how Crowded would pan out.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 16, 2026

Switching treasury platforms mid-year is never fun, and the fact that the LegFi migration didn't derail anything is a win we're proud of. Glad the booth team made a good impression too! They'll be happy to hear it. Good feedback on the balance view. Right now the default surfaces total collections, but we get why a treasurer would want active member balances front and center instead. I'll pass it along to our product team.

Michael G.

Board Chair

Non-Profit Organization Management

### "Love Crowded"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 29, 2026

Amazing experience with Crowded and I highly recommend them to anyone running a charitable cause or campaign.

Pros

Crowded offers exceptional support and simplifies our accounting while keeping it well-organized and segregated. Our teams operate more efficiently with features like physical per diem cards and digital cards, ultimately reducing barriers in our projects.

Cons

While Crowded is outstanding, I do wish the donation collection interface for donors was more user-friendly, and that we could embed widgets on our websites. This might be for security reasons to combat fraud, but one can always hope!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 16, 2026

Thank you, Michael! A 9/10 and a recommendation means a lot coming from someone who's been with us for nearly two years. Really glad the per diem cards and account structure are making a tangible difference for your teams on the ground. On the donor-facing interface and website embeds, great news on that front. Embeddable widgets are actually in our plans, and our WordPress widget is already live. Happy to connect you with our team if it's something you'd like to explore. Thanks for the kind words!

NL

Noah L.

CEO

Defense & Space

### "A platform that gets nonprofits"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 12, 2025

Been a game-changer for me. Collecting money used to me a huge headache (tracking funds, reimbursements, reports etc.) and now it happens in a few clicks. I appreciate this platform

Pros

Crowded made collecting and spending money easy. It's nice to see everything all in one place (banking/payments/report) so you don't need to juggle spreadsheets or chase down receipts. The setup was straightforward and their support team is always super quick to help. I'm sure the founder has a background in non-profits by the way it was built.

Cons

It took me a bit to get used to how the sub-accounts and permissions work, but once I figured it out it was easy.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 16, 2026

Thank you for this! Really glad it's been a game-changer. Collections, reimbursements, and reporting in a few clicks instead of a spreadsheet juggle is exactly what we set out to build. Great to hear it's working that way for you. On sub-accounts and permissions, fair point. We're always looking at ways to make that easier to pick up. Appreciate you flagging it. Thanks for the kind words and for taking the time to leave a review!

FB

Frank B.

Western Region Treasurer

Education Management

### "User friendly product!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

September 11, 2025

Overall experience was great! This application is so easy, so user friendly, my hat is off to the creators!

Pros

Crowded is very user friendly, easy to use.the features to add new people and subtract are easy. New notices come to you when money is addded and spent. Great product!

Cons

Not as many tutorials as I liked. When I needed to know what was the best way to do something, I watched videos but would of like to call someone and ask specific questions about how was best to do something.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 16, 2026

Frank, thank you for the kind words! Really glad to hear the day-to-day experience has been smooth, especially for managing members and staying on top of account activity. Your feedback on support access is noted and genuinely appreciated. You should be able to get a real answer to a specific question without having to hunt through videos. We're actively working on expanding our support resources to make that easier. In the meantime, please don't hesitate to reach out to our team directly. We're happy to walk you through anything one-on-one.

MS

Michael S.

Assistant Baseball Coach

Sports

### "Crowded is College Baseball Approved!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 2, 2025

Using crowded has been a huge boost to our operations. Let's us use our time in other manners than distributing money or arranging team meals.

Pros

Crowded makes distributing per diem to our athletes a breeze. Instead of having to count and distribute cash we can set the amounts and send them across our program with the click of a button! The virtual debit card makes using the money easy as well!

Cons

not many drawbacks here. We have had some issues with purchases being rejected when they are over the amount left on the card. Not an impossible fix with splitting checks and other items.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 10, 2025

Really appreciate you sharing this. It's awesome to hear how much Crowded has simplified things for your team—taking cash out of the equation and making per diem distribution quick and easy is a big win. Thanks also for pointing out the card limit issue. It’s definitely something we’re aware of, and while workarounds exist, we know it could be smoother. We’re always looking for ways to improve, and feedback like this helps a lot. Glad Crowded’s giving you more time back to focus on what really matters!

HH

Hayden H.

Director

Non-Profit Organization Management

### "Pricey, nobody else does it though. "

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

0/10

September 2, 2025

Our overall experience with Crowded has been around 3 stars. The app is confusing to use, support isn't helpful, but we still get our program based banking so we can't exactly switch to anywhere else.

Pros

I love the fact that Crowded allows my non-profit to seperate funds via programs - no other bank does this.

Cons

The thing I least like about Crowded is the paywall behind almost every feature. Currently, our organization does not pay for per diem accounts (we are grandfathered in), however, if we want more accounts we have to upgrade to Pro (which is a ridiculous amount of money).

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 10, 2025

Hi Hayden, thanks for sharing your thoughts. It's great to hear that Crowded’s ability to separate funds by program has been valuable for your nonprofit—that’s a core feature we’re proud to offer, especially since it’s something traditional banks don’t. We understand your frustration around pricing and feature access. While we’ve worked hard to keep essential tools available to legacy users, expanding functionality—like adding more accounts—does require a shift to Pro. That said, we’re continually looking at how to better serve smaller orgs like yours without compromising on what we offer. We also appreciate your feedback on the app and support experience. It's important to us that both are easy and reliable, and your input helps spotlight where we can do better. Thanks again for sticking with Crowded. If you’d like to talk more about your setup or options, we’re here at support@crowded.com.

Joseph C.

Founder and CEO

Non-Profit Organization Management

### "Supportive Team & Seamless Platform Experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 12, 2025

My overall experience with Crowded has been excellent. The platform is easy to use, and the team goes above and beyond to support and highlight their users’ work. \[sensitive content hidden\] in particular has been amazing — responsive, encouraging, and genuinely invested in helping us succeed. It feels great to work with a company that celebrates community impact while making everything simple and efficient.

Pros

Working with Crowded has been nothing short of amazing. The platform is intuitive, efficient, and makes it easy to connect and share meaningful work. \[sensitive content hidden\]has been incredibly supportive — not only responsive but genuinely invested in helping showcase the impact we’re making at Just Chicago Group. I truly appreciate how they celebrate and uplift their users’ projects, and I’m excited to keep building with them. Highly recommend Crowded to any organization looking to amplify their reach and engage their community in an authentic way.

Cons

I wish there was a main branch or presence in Chicago, but I know they’re a growing startup and hopefully that’s something for the future. Overall, nothing major — they’re truly great!

Switched from

[GoFundMe](https://www.capterra.com/p/158457/CrowdRise/)

Crowded offers a more user-friendly platform, better support, and stronger community engagement than GoFundMe.

Alternatives considered

[GoFundMe](https://www.capterra.com/p/158457/CrowdRise/)

Reasons for choosing Crowded

Crowded provides a more personalized experience, stronger community support, and better tools to showcase our work. The team genuinely cares about our success, which set them apart from GoFundMe, Kickstarter, and Indiegogo.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 10, 2025

This means so much—thank you for the kind words. We're really glad Crowded has been a helpful, supportive space for your team, and that it's made it easier to share the impact you're creating. It's always our goal to make things intuitive and meaningful, so hearing this affirms a lot. We’re also especially grateful for your shoutout to the team—it’s clear how dedicated you are to your work, and it’s a privilege to be part of that journey. Excited to keep building with you!

KW

Kimberly W.

Athletics Business Manager

Higher Education

### "Athletics Meal Money"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

August 7, 2025

The sheer fact that this system saved me a tremendous amount of time and did away with the angst of last minute requests made it worth it ten-fold.

Pros

The platform was an amazing time saver - the process for sports team's meal money went from two weeks to 1 day.

Cons

The learning curve as there was no "manual". It was more or less hands on learning. That being said, customer service was there to answer any questions.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 10, 2025

Thanks so much for this, and we’re thrilled to hear how much time Crowded has saved you—bringing that two-week process down to a day is exactly the kind of impact we hope to make. We hear you on the learning curve, and we’re working on more onboarding resources to make getting started even smoother. Appreciate you being hands-on and glad support could help along the way!

ZG

Zoe G.

Finance Chair

Sports

### "Crowded has helped me a lot!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 23, 2025

Crowded really helped me organized my clubs money to be better stored and used. I am grateful for all of the assistance crowded staff has given me

Pros

The stafff is super accessible when I have questions and the app is pretty straight forward to use. I also love having a credit card directly connected to my account.

Cons

It’s difficult to get a physical version of the credit card which can make it harder to use money at events that don’t take Apple Pay.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 28, 2025

Thank you Zoe for the kind words! We're really glad to hear that the app has made managing your club’s finances easier and that our team has been helpful along the way. Your feedback about the physical card is totally valid—we know how important that is, especially for in-person events. We're actively working on making access to the physical card smoother, and we appreciate your patience in the meantime.

TL

Tara L.

OWNER DIRECTOR

Hospitality

### "Thank You From Raquette Lake Camps!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 23, 2025

Crowded has been an incredible asset to our business, especially in managing the unique demands of our seasonal operations. Their platform has made payroll seamless, helping us onboard and pay staff efficiently during our busiest times. In addition, their integrated credit card processing has allowed us to easily collect payments from customers, streamlining transactions and improving our overall cash flow. With Crowded, we’ve been able to focus more on delivering a great experience and less on administrative headaches.

Pros

Incredibly user-friendly platform and outstanding customer service. Can be used anywhere from a desktop computer to a mobile app.

Cons

N/A

Switched from

[Wisely by ADP](https://www.capterra.com/p/10010994/Wisely-by-ADP/)

Managing wisely was extremely time consuming us and we did not receive the customer support we needed.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 28, 2025

Hi Tara! Thank you for sharing such a detailed and thoughtful review! It’s awesome to hear how Crowded has helped you navigate the ups and downs of seasonal staffing—especially with payroll and onboarding during those hectic stretches. We're also glad the credit card processing tools have made a real impact on your cash flow. Knowing that we’ve helped take some admin weight off your shoulders means a lot to us. And we're especially proud that our support team could offer the responsiveness you were missing before. Thanks again for trusting us—we're excited to keep supporting your growth!

NL

Ngoc Linh C.

Service Unit Money Manager

Civic & Social Organization

### "Quick Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 4, 2025

Pretty Easy to use and intuitive. Would like to not have a minimum requirement for this review, you'll lucky to get a review.

Pros

Statements are finally updated for the parent account! Have been waiting on Statement update for a while.

Cons

Would be nice to see sub accounts have more access to the similar statement as parent account. Would like to see names of accounts on statements.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 9, 2025

Appreciate the quick review—and glad to hear the parent account statements are finally showing up as expected! You're not the only one asking for clearer sub-account visibility and more detailed labeling—seeing account names on statements would make a big difference, and it’s something we’re actively discussing. Thanks again for sharing your experience. We’re glad to hear the platform feels intuitive, and we're committed to continuing to improve it for you.

NS

Nicole S.

Executive Director

Non-Profit Organization Management

### "It is an ok service"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

3.0

3.0

Likelihood to Recommend

3/10

May 29, 2025

It has been frustrating. Depositing checks only on the app is frustrating and the address thing. It is about 50/50

Pros

What I like the most about crowded is it is pretty easy to use and the app is very convenient to use.

Cons

Can only issue and deposit checks on the phone app. we have to use my physical home address because you wouldn't accept our actual po Box.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 3, 2025

Thanks for sharing your experience—especially the parts that have been frustrating. That kind of honesty really helps us improve. We hear you on the check deposit limitations and the PO box issue. Requiring the app for check handling isn’t ideal for every setup, and not accepting PO boxes has caused friction for others too. Both are areas we’re actively working to improve. That said, we’re glad the app has been convenient overall—it’s good to know some things are working well. If you’d like to talk more or need help navigating any of this, feel free to reach out to us directly at customersuccess@crowded.me. We’d love to support you however we can.

MH

Megan H.

Camp Experience Manager

Non-Profit Organization Management

### "Great First Time Experience. "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 29, 2025

I look forward to working with Crowded in the future. It was smooth and informative. Working with \[sensitive content hidden\] was great. They are great representatives of the organization and explain the processes effectively.

Pros

How efficient the user experience is/was and the level of customer service is unmatched from other paycard experiences I've had.

Cons

I am confused on the lingo used sometimes but I am also not an accounting person who regularly deals with banking, routing, etc.

Alternatives considered

[Wisely](https://www.capterra.com/p/191756/Wisely/)

[Chime](https://www.capterra.com/p/228456/Chime/)

Reasons for choosing Crowded

Cost and customer experience and the ability for our international camp counselors to use their funds how they want.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 3, 2025

We’re so glad to hear your first experience with Crowded went well—and even more so that our team made a strong impression. It really matters to us that things feel easy and well-supported right out of the gate. And thanks for the honest note about the lingo—we know financial terms can feel like a different language if it’s not part of your day-to-day. We're already thinking about ways to simplify that side of things, so your input's super helpful. Can’t wait to work with you again down the line!

GS

Gloria S.

President

Food & Beverages

### "Learn It and Earn It!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

May 27, 2025

I really like this platform a lot! It helps me to keep our association's records straight, and Oren Shalita has been a godsend as I learn the Crowded account!

Pros

It is an excellent tool for financial reporting. Accuracy is on point, logging in is easy, leaving little room for error.

Cons

Learning all the processes and what's available is a bit hard. I also think we need a bit better response time from your reps, because it's all by email and a bit time consuming.

Switched from

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

ANFP mandated all state Chapters to switch to this financial platform.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 28, 2025

Hey Gloria! Thanks for the love—and for keeping it real. We’re so glad Crowded’s helping you stay on top of your association’s finances. That’s what it’s all about. Totally hear you on the learning curve and the email-only support. We know it can be a bit of a slog, and we’re actively working on faster ways to get help when you need it. Also—huge shoutout to Oren. He’ll be pumped to hear he made a difference. 🙌

RP

Robert P.

Executive Director

Non-Profit Organization Management

### "What started off promising has become a waste of time. "

2.0

Overall Rating

2.0

2.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

May 27, 2025

What started off as a good company for a nonprofit has become a nightmare. The service has some great features and I wish I can say they outweigh the issues with the operations of the company but they don't. Messing with a non-profits money, not knowing how to handle fraud and double billing the nonprofit all while taking a week or more to resolve each makes it not worth the time of our origination. Paying processing fees though a local bank where we get same day resolution for issues like fraud and more is worth not having to spend days teaching a banking tech company how to do their job. I would NEVER recommend this company to anyone. The fact they are wanting customers to pay $65 per month for "Pro" Plan is ridiculous. There are other companies you can link to an actual bank and get the same services for free. plus their "Priority 24/7 customer service" is with a company they must contract with who really can't help. They always say they have past it onto the team and then you hear back once a day until they figure out what to do to help. We had both the essential (free) plan and the paid pro plan but saw no difference in service. To top it all off you will never be able to talk to anyone. Our account with Crowded is remaining open while we make sure all fundraising companies have our new banking information and then it will be closed.

Pros

Great tools for fundraising and easy to understand set up. We really liked the option of digital cards and per-diem card.

Cons

Customer service is ridiculous. We had fraudulent charges and they didn't know how to handle them. We had to talk to Visa, the charter bank and then Crowded again to explain what they needed to do. It still took over a week. They gave us free access to the $65 per month Pro plan which includes 24/7 support. We had an issue and it still took a week to resolve. You are can NEVER talk to anyone. Email only and whoever they hired to run the email is not who actually helps you fix the issues you may have so you get an email a day, if you're lucky, even if you reply right away to them about a question. They also froze our account for an unpaid invoice that they never sent. It was a net 30 charge and our accounting never got the invoice. To top it off, we could only pay the invoice with our account which was frozen. We had to explain to them that we are unable to pay with a frozen account. Once they unfroze the account and we were able to pay what we were told we owed (still did not get an invoice after asking 10 times over a week timeframe), they left the account alone. 5 day after that they finally send the invoice but then "auto charge" us for the same invoice. Problem after problem

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 28, 2025

We really appreciate you taking the time to lay all this out—and we’re truly sorry for how frustrating your experience has been. You’re absolutely right to expect better, especially when it comes to fraud handling, billing clarity, and support responsiveness. The fact that things dragged out for over a week and you couldn’t get a straight answer is not okay. We’re actively working on cleaning up those exact issues—faster fraud response, clearer invoicing, and more direct access to real help, not just email hand-offs. If you’re open to talking things through or need anything while you transition away, please reach out to us directly at support@crowded.me—someone from our leadership team will make sure you’re taken care of.

DR

Daniel R.

Head of Events

Marketing and Advertising

### "Atlanta City Games - Athlete expenses cards"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 26, 2025

Very good! It was exactly the product we needed for the event. We always had the control and the backend worked very well and it was always easy to oversee everything.

Pros

The flexibility of the customer service. We always received help and answers. The reaction time was super quick.

Cons

No personalized cards possible for a lower number of cards. It would have be great to receive branded cards with the event logo.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 27, 2025

We really appreciate you sharing your experience with Crowded at the Atlanta City Games! It’s awesome to hear that the platform gave you the control you needed and that everything ran smoothly behind the scenes. Branded cards are a great idea—we’re exploring ways to offer more flexibility for smaller events like yours. Thanks again for trusting us with your event. We’d love to support you again down the line!

KS

Kristie S.

Treasurer

Accounting

### "CUSTOMER SERVICE = NO SERVICE "

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

2/10

May 23, 2025

I wish there were another program I could move to. Crowded was a huge let down when I Hyped them up to our entire booster club.

Pros

Able to have multiple accounts in one. Able to access on your phone and make QR codes which is convenient so you don't also have to make a venmo account or Paypal it all goes into same account.

Cons

Customer service sucks. There is no number to actually talk to someone. You go back and forth with a robot. Even if you reach out to your "rep" they don't get back to you. During our meeting, which I recorded at the start, I was promised things and then found out later that we would be charged for them. All in all, I have been extremely disappointed with this service when it seemed so convenient at the start. The treasurer can have their account like all the other members, but only has access to the main account.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 9, 2025

Thanks for laying this out—it's clear you’ve put time and trust into Crowded, and it’s really frustrating to hear how that’s played out. The experience you’re describing, especially around unreturned messages, unclear charges, and not being able to speak with someone directly, is not the standard we aim for. We’re actively working on improving support access, including more responsive communication from reps and reducing friction for urgent issues. And we absolutely want to get to the bottom of any miscommunications from your initial meeting—if there were unexpected charges, we’d like to make that right. If you’re open to reconnecting, we’d love a chance to talk things through directly. Please reach out to customersuccess@crowded.me, and we’ll make sure someone from our team follows up promptly.

Popular comparisons

[Temenos vs Crowded](https://www.capterra.com/compare/111334-255296/TEMENOS-T24-vs-Crowdedme) 

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