# Brandwise Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Brandwise Software - reviews, pricing plans, popular comparisons to other Customer Engagement products and more. Source: https://www.capterra.com/p/255333/Brandwise --- # Brandwise Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Brandwise ## What is Brandwise? Brandwise is an enterprise SaaS platform designed to enhance consumer engagement, digitize products, and streamline multichannel marketing efforts. It enables businesses to connect with their customers through personalized QR code campaigns, SMS, WhatsApp, and Meta (Facebook) platforms, all while adhering to strict data privacy compliance. Brandwise supports secure product authentication with unique QR codes, helping brands build trust and combat counterfeiting. Brandwise offers seamless integration with CRM systems and POS systems to provide comprehensive customer journey mapping, targeted retargeting, and loyalty programs. With 16+ campaign options, and dynamic content delivery, Brandwise empower brands to create consistent, engaging experiences at scale. It is Tailored to streamline data management and offer 360° analytics helping brands boost store footfall, enhance customer acquisition, and drive loyalty. ## What is Brandwise used for? [Customer Engagement](https://www.capterra.com/customer-engagement-software/)[Customer Experience](https://www.capterra.com/customer-experience-software/)[Business Intelligence](https://www.capterra.com/business-intelligence-software/) Top alternative Featured Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $59 Per Feature, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Brandwise?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.ciphercode.co&name=Brandwise) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Brandwise 4.8 (8) VS. [4.6 (6,028)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price $59 Per Feature, Per Month Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (8) Ease Of Use 4.5 (5,979) Value For Money 4.7 (7) Value For Money 4.3 (4,602) Customer Service 4.6 (8) Customer Service 4.4 (4,399) ## Brandwise alternatives [4.3 (710)](https://www.capterra.com/p/75130/Marketo-Lead-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.2 (989)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars Highest Rated [4.7 (133)](https://www.capterra.com/p/130149/bpm-online-CRM/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.3 (167)](https://www.capterra.com/p/130199/LeadSquared/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Communication Management 5.0 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat Lead Management 4.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Reporting/Analytics 5.0 (4) 25.00% of 4 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Surveys & Feedback 5.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Gauge satisfaction and receive information for improvement and success API 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases Customizable Forms 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Customize contracts and forms to collect specific information Brandwise 61 features Control and manage access to company resources Track and report on everything that happens within the system or network Tools for the systematic analysis of various types of data or statistics Application programming interface that allows for integration with other systems/databases Track visitors'/audience's responses across web pages and other optimized content A system that allows access to a database structure without relying on an external program Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Plan and strategize marketing campaigns Set campaign schedules by selecting start, pause, and end dates Group campaigns by project, client, or campaign for better management. Manage various distribution channels, build relations with channel partners, and track their performance Manage and track all internal and external communication conducted via calls, email, text, or chat Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Access previous interactions or concerns to maintain customer relationships Visualize and analyze customer experience across all touchpoints and channels Process of dividing customers into groups based on common characteristics Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Translate EDI formats into data suitable for use with company applications. Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience Create and send email blasts/campaigns Tracks metrics that provide insight into how a user interacts with any interface or product Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Games or game-like elements to track progress and reward accomplishments Validating the identity of an individual or entity through verification of personal information or credentials Automatically identify and save contact information of potential customers Manage the process of attracting and converting business prospects into leads Store information about leads or contacts and track, manage and nurture them throughout the sales process Engage with a lead throughout the sales process by actively providing information Automate workflows and trigger campaigns based on customer actions Access software remotely via mobile devices Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Request two or more credentials to prove user's identity before granting access to systems Allows users to manage data from a number of sources A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Adjust communications based on previous interactions or personal preferences Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Active reporting of data and metrics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Monitor conversion rates and analyze effectiveness and profitability of marketing efforts Securely stores data to prevent data loss or breaches Manage campaigns and track engagement for marketing efforts across social media channels Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Gauge satisfaction and receive information for improvement and success Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Convert sensitive data into unique identification symbols (Tokens) that retain all essential information Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Get Advice We can help you find the software with the features you need. Features 4.8 (8) 4.8 Based on 8 reviews ## Pricing Value for money 4.7 (7) Free Trial Basic $59.00 Per Feature,Per Month Value for money 4.7 (7) 4.7 Based on 7 reviews ## Integrations [ Shopify POS](https://www.capterra.com/p/205337/Shopify-POS/)[ Olabi](https://www.capterra.com/p/10013826/Olabi-Solution-Suite/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (8) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (8) 4.6 Based on 8 reviews ## User reviews Overall rating 4.8 Based on 8 reviews Filter by rating 5(6) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AU Anonymous User System Engineer Information Technology and Services ### "Good experience " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 9, 2023 Pros Labeling of the new task and managing it with personalization Cons Personalization is not opensource wish to work on that. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AJ Alekh J. Founder Computer Software ### "Fantastic Product !" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 27, 2023 Fantastic ! Pros Innovative solution for product authentication.Simple and easy way of creating and sharing of campaigns using QR code.Multiple options to engage with customers. Cons Information flow and feature usage can be more streamlined. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Director Environmental Services ### "Going good - Could have been better" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 8/10 February 1, 2023 Good Pros Giving a presentation at work.Organizing the work.Review of work. Cons AI could be further improvedNo good alignment when printedPics and data upload will take too much big file sizetab to tab movement will not save the data Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Mathan M. Sr. Ecommerce Manager Retail ### "Good Experience " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 18, 2022 really good Pros Products are easy to adapt to our requirement. Cons We started using it for past 1 year, we have not faced any cons. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RS Rashi S. Ecommerce Manager Retail ### "Great platform for Customer Engagement and Database Management!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 29, 2022 We approached Brandwise for creating campaigns for our retail stores to enable customer engagement and to collect customer database through their innovative QR scan technique. Their platform is extremely easy to use and the campaigns can be customized as per our needs. Moreover they have an exceptional customer service. Pros Easy to use! Can customize the campaigns as per our requirement. Real time data analysis. Excellent customer care support by the team! Cons Nothing to dislike as of now and so far we are extremely happy with the product and the service. The UI can be modified and can be made more interesting. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VS Vineet S. Area Manager Retail ### "Great channel for Customer engagement and Customer experience feedback" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 20, 2022 Great assistance in customer engagement and improvised customer experience Pros Easy to handle, Great for data analysis , smooth data extraction ,excellent support from administrators day in day out. Great customer relation by managment Cons Nothing as such , ,more variations would be impressive Reasons for choosing Brandwise Simple and effective data analytic Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ST Shrenik T. Brand Manager Retail ### "Excellent Platform for customer Data Base Management for any brand in Retail Industry" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 11, 2022 So far so good. Even their customer support is exceptional. Would definitely recommend it to everyone in my network. Pros Very easy to use, extremely user friendly interface. The best part is we can customize the campaigns as per our needs can check the data on a real time basis. Cons There is a scope of improvement in the UI. It can be made more attractive and fun to engage with. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 16, 2022 Customer happiness is our real measure to progress, we are lucky to have a customer Brand Guess India. Starting few stores, Brandwise is now serving close to 10 retail stores of Guess India and registering thousands of consumer experiences per day. Brandwise started with one service and expanded to more than 10 of them today. This journey would have not been fruitful without a wonderful customer Brand like Guess India. Mr. Shrenik has been key in guiding us with timely feedbacks and clear requirements around which our products evolved. We take this feedback very positively to make it only better every day and add further value. Heartfelt thanks from Team Ciphercode Agnes Raja G. Founder and MD Apparel & Fashion ### "Innovative Customer Engagement Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 11, 2022 Pros We first met Brandwise team to explore the QR codes for product authenticity and customer Trecking, later the team had come with the wonderful customer acquisition and engagement platform which has been very useful for us to acquired new customers and retain customers through the engagement platform which also helped us to assess our internal efficiencies. Cons Customer segmentation and advanced customer Analytics. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 15, 2022 Customer happiness is the realistic tool to measure our progress, we are lucky to have a partner-customer like DeMoza (Pipin Fashions and retail Pvt Ltd). Mr. Agnesraja (who heads the business) has sharp instincts of business and its growth elements that helped us significantly in shaping Brandwise features. Agnes being a Tech savvy entrepreneur insisted us to deliver his vision aligned with our tech products. Starting with 8 stores, Brandwise is serving close to 100 retail stores of Pipin Fashions and Retail (formerly Audaz Brands), registering thousands of consumer experiences every day. Brandwise started with one service and expanded to more than 10 of them today. Our journey would have not been fruitful without a wonderful customer Brand like De Moza and her leaders - Mr. Agnes. We continue delivering value and building on it everyday with you. Heartfelt Thank you from Team Ciphercode Special Thanks from Venkat Terugu [View all Reviews](https://www.capterra.com/p/255333/Brandwise/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)