# Brandwise Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Brandwise Software - reviews, pricing plans, popular comparisons to other Customer Engagement products and more.

Source: https://www.capterra.com/p/255333/Brandwise

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# 

 Brandwise Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Brandwise

## What is Brandwise?

Brandwise is an enterprise SaaS platform designed to enhance consumer engagement, digitize products, and streamline multichannel marketing efforts. It enables businesses to connect with their customers through personalized QR code campaigns, SMS, WhatsApp, and Meta (Facebook) platforms, all while adhering to strict data privacy compliance. Brandwise supports secure product authentication with unique QR codes, helping brands build trust and combat counterfeiting. Brandwise offers seamless integration with CRM systems and POS systems to provide comprehensive customer journey mapping, targeted retargeting, and loyalty programs. With 16+ campaign options, and dynamic content delivery, Brandwise empower brands to create consistent, engaging experiences at scale. It is Tailored to streamline data management and offer 360° analytics helping brands boost store footfall, enhance customer acquisition, and drive loyalty.

## What is Brandwise used for?

[Customer Engagement](https://www.capterra.com/customer-engagement-software/)[Customer Experience](https://www.capterra.com/customer-experience-software/)[Business Intelligence](https://www.capterra.com/business-intelligence-software/)

Top alternative

Featured

Overall rating

Based on 8 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$59

Per Feature, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for Brandwise?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.ciphercode.co&name=Brandwise)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Brandwise

4.8 (8)

VS.

[4.3 (710)](https://www.capterra.com/p/75130/Marketo-Lead-Management/reviews/)

Starting Price

$59

Per Feature, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (8)

Ease Of Use

3.8 (674)

Value For Money

4.7 (7)

Value For Money

3.8 (481)

Customer Service

4.6 (8)

Customer Service

3.9 (550)

## Brandwise alternatives

[4.2 (983)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$61.00

Per User, Per Month

[4.3 (167)](https://www.capterra.com/p/130199/LeadSquared/reviews/)

Starting price

Contact vendor for pricing

Highest Rated

[4.7 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

Starting price

$14.99

Per User, Per Month

[4.6 (5,720)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Communication Management

5.0 (4)

25.00% of 4 reviewers that rated this feature as important or highly important

Manage and track all internal and external communication conducted via calls, email, text, or chat

Lead Management

4.8 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Reporting/Analytics

5.0 (4)

25.00% of 4 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Surveys & Feedback

5.0 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Gauge satisfaction and receive information for improvement and success

API

5.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Application programming interface that allows for integration with other systems/databases

Customizable Forms

5.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Customize contracts and forms to collect specific information

Brandwise 60 features

Control and manage access to company resources

Track and report on everything that happens within the system or network

Tools for the systematic analysis of various types of data or statistics

Application programming interface that allows for integration with other systems/databases

Track visitors'/audience's responses across web pages and other optimized content

A system that allows access to a database structure without relying on an external program

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Plan and strategize marketing campaigns

Set campaign schedules by selecting start, pause, and end dates

Manage various distribution channels, build relations with channel partners, and track their performance

Manage and track all internal and external communication conducted via calls, email, text, or chat

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Access previous interactions or concerns to maintain customer relationships

Visualize and analyze customer experience across all touchpoints and channels

Process of dividing customers into groups based on common characteristics

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Translate EDI formats into data suitable for use with company applications.

Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience

Create and send email blasts/campaigns

Tracks metrics that provide insight into how a user interacts with any interface or product

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Games or game-like elements to track progress and reward accomplishments

Validating the identity of an individual or entity through verification of personal information or credentials

Automatically identify and save contact information of potential customers

Manage the process of attracting and converting business prospects into leads

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Engage with a lead throughout the sales process by actively providing information

Automate workflows and trigger campaigns based on customer actions

Access software remotely via mobile devices

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Request two or more credentials to prove user's identity before granting access to systems

Allows users to manage data from a number of sources

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Adjust communications based on previous interactions or personal preferences

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Active reporting of data and metrics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Monitor conversion rates and analyze effectiveness and profitability of marketing efforts

Securely stores data to prevent data loss or breaches

Manage campaigns and track engagement for marketing efforts across social media channels

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Gauge satisfaction and receive information for improvement and success

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Convert sensitive data into unique identification symbols (Tokens) that retain all essential information

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

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Features

4.8 (8)

4.8

Based on 8 reviews

## Pricing

Value for money

4.7 (7)

Free Trial

Basic

$59.00

Per Feature,Per Month

Value for money

4.7 (7)

4.7

Based on 7 reviews

## Integrations

[

Shopify POS](https://www.capterra.com/p/205337/Shopify-POS/)[

Olabi](https://www.capterra.com/p/10013826/Olabi-Solution-Suite/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (8)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (8)

4.6

Based on 8 reviews

## User reviews

Overall rating

4.8

Based on 8 reviews

Filter by rating

5(6)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

System Engineer

Information Technology and Services

### "Good experience "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 9, 2023

Pros

Labeling of the new task and managing it with personalization

Cons

Personalization is not opensource wish to work on that.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AJ

Alekh J.

Founder

Computer Software

### "Fantastic Product !"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 27, 2023

Fantastic !

Pros

Innovative solution for product authentication.Simple and easy way of creating and sharing of campaigns using QR code.Multiple options to engage with customers.

Cons

Information flow and feature usage can be more streamlined.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Director

Environmental Services

### "Going good - Could have been better"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

8/10

February 1, 2023

Good

Pros

Giving a presentation at work.Organizing the work.Review of work.

Cons

AI could be further improvedNo good alignment when printedPics and data upload will take too much big file sizetab to tab movement will not save the data

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Mathan M.

Sr. Ecommerce Manager

Retail

### "Good Experience "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 18, 2022

really good

Pros

Products are easy to adapt to our requirement.

Cons

We started using it for past 1 year, we have not faced any cons.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RS

Rashi S.

Ecommerce Manager

Retail

### "Great platform for Customer Engagement and Database Management!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 29, 2022

We approached Brandwise for creating campaigns for our retail stores to enable customer engagement and to collect customer database through their innovative QR scan technique. Their platform is extremely easy to use and the campaigns can be customized as per our needs. Moreover they have an exceptional customer service.

Pros

Easy to use! Can customize the campaigns as per our requirement. Real time data analysis. Excellent customer care support by the team!

Cons

Nothing to dislike as of now and so far we are extremely happy with the product and the service. The UI can be modified and can be made more interesting.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VS

Vineet S.

Area Manager

Retail

### "Great channel for Customer engagement and Customer experience feedback"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 20, 2022

Great assistance in customer engagement and improvised customer experience

Pros

Easy to handle, Great for data analysis , smooth data extraction ,excellent support from administrators day in day out. Great customer relation by managment

Cons

Nothing as such , ,more variations would be impressive

Reasons for choosing Brandwise

Simple and effective data analytic

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ST

Shrenik T.

Brand Manager

Retail

### "Excellent Platform for customer Data Base Management for any brand in Retail Industry"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 11, 2022

So far so good. Even their customer support is exceptional. Would definitely recommend it to everyone in my network.

Pros

Very easy to use, extremely user friendly interface. The best part is we can customize the campaigns as per our needs can check the data on a real time basis.

Cons

There is a scope of improvement in the UI. It can be made more attractive and fun to engage with.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 16, 2022

Customer happiness is our real measure to progress, we are lucky to have a customer Brand Guess India. Starting few stores, Brandwise is now serving close to 10 retail stores of Guess India and registering thousands of consumer experiences per day. Brandwise started with one service and expanded to more than 10 of them today. This journey would have not been fruitful without a wonderful customer Brand like Guess India. Mr. Shrenik has been key in guiding us with timely feedbacks and clear requirements around which our products evolved. We take this feedback very positively to make it only better every day and add further value. Heartfelt thanks from Team Ciphercode

Agnes Raja G.

Founder and MD

Apparel & Fashion

### "Innovative Customer Engagement Tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 11, 2022

Pros

We first met Brandwise team to explore the QR codes for product authenticity and customer Trecking, later the team had come with the wonderful customer acquisition and engagement platform which has been very useful for us to acquired new customers and retain customers through the engagement platform which also helped us to assess our internal efficiencies.

Cons

Customer segmentation and advanced customer Analytics.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 15, 2022

Customer happiness is the realistic tool to measure our progress, we are lucky to have a partner-customer like DeMoza (Pipin Fashions and retail Pvt Ltd). Mr. Agnesraja (who heads the business) has sharp instincts of business and its growth elements that helped us significantly in shaping Brandwise features. Agnes being a Tech savvy entrepreneur insisted us to deliver his vision aligned with our tech products. Starting with 8 stores, Brandwise is serving close to 100 retail stores of Pipin Fashions and Retail (formerly Audaz Brands), registering thousands of consumer experiences every day. Brandwise started with one service and expanded to more than 10 of them today. Our journey would have not been fruitful without a wonderful customer Brand like De Moza and her leaders - Mr. Agnes. We continue delivering value and building on it everyday with you. Heartfelt Thank you from Team Ciphercode Special Thanks from Venkat Terugu

[View all Reviews](https://www.capterra.com/p/255333/Brandwise/reviews/)

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