--- title: "Brandwise Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Brandwise Software - reviews, pricing plans, popular comparisons to other Customer Engagement products and more." source_url: "https://www.capterra.com/p/255333/Brandwise/" page_type: "product" language: "en" --- # Brandwise Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Brandwise ## What is Brandwise? Brandwise is an enterprise SaaS platform designed to enhance consumer engagement, digitize products, and streamline multichannel marketing efforts. It enables businesses to connect with their customers through personalized QR code campaigns, SMS, WhatsApp, and Meta (Facebook) platforms, all while adhering to strict data privacy compliance. Brandwise supports secure product authentication with unique QR codes, helping brands build trust and combat counterfeiting. Brandwise offers seamless integration with CRM systems and POS systems to provide comprehensive customer journey mapping, targeted retargeting, and loyalty programs. With 16+ campaign options, and dynamic content delivery, Brandwise empower brands to create consistent, engaging experiences at scale. It is Tailored to streamline data management and offer 360° analytics helping brands boost store footfall, enhance customer acquisition, and drive loyalty. ## What is Brandwise used for? [Customer Engagement](https://www.capterra.com/customer-engagement-software/)[Customer Experience](https://www.capterra.com/customer-experience-software/)[Business Intelligence](https://www.capterra.com/business-intelligence-software/) Top alternative Featured Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $59 Per Feature, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Brandwise?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.ciphercode.co&name=Brandwise) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Brandwise 4.8 (8) VS. [4.9 (256)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) Starting Price $59 Per Feature, Per Month Starting Price $79 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (8) Ease Of Use 4.7 (677) Value For Money 4.7 (7) Value For Money 4.6 (483) Customer Service 4.6 (8) Customer Service 4.9 (553) ## Brandwise alternatives [Marketo Engage](https://www.capterra.com/p/75130/Marketo-Lead-Management/) [4.3 (713)](https://www.capterra.com/p/75130/Marketo-Lead-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/75130/Marketo-Lead-Management/) [Salesforce Marketing Cloud](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/) [4.2 (531)](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/) [LeadSquared](https://www.capterra.com/p/130199/LeadSquared/) [4.3 (167)](https://www.capterra.com/p/130199/LeadSquared/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/130199/LeadSquared/) [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) [4.2 (1,002)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/113540/Bitrix24/) ## FAQs about Brandwise Overview ### What company size and specific industries is Brandwise built for? Brandwise is designed for consumer goods manufacturers of various sizes, especially those in fashion and apparel, consumer electronics, medical devices, luxury goods, food and beverage, cosmetics, wine and spirits, dairy, pharmaceuticals, and packaging and containers. Features and Usability ### What are the key features of Brandwise? Brandwise offers behavior tracking, customer journey mapping, and interaction tracking for customer experience analysis. It also includes campaign management, campaign segmentation, and multi-channel communication, plus analytics, real-time reporting, CRM, customer databases, and access management for marketing and data control. Integrations ### Which third-party tools and platforms does Brandwise integrate with? Brandwise connects natively to Olabi and Shopify POS. These integrations support retail and commerce workflows by linking Brandwise with point-of-sale and connected platform data sources. Getting Started and Support ### What training and onboarding options does Brandwise offer? Brandwise provides in person and live online training options to help teams get started. In person training supports face-to-face guidance, while live online sessions provide remote instruction and can be used for scheduled setup and product walkthroughs. Getting Started and Support ### What customer support options does Brandwise offer? Brandwise provides email/help desk support, FAQ/forum resources, and phone support. Support is centered on these channels, giving users direct contact options and self-service help. No reviewer feedback about support quality is available in the catalog data, so no claims can be made about response times or helpfulness. ## Features AI summary Based on 3,697 Customer Engagement reviews Capterra reviewers highlight these as the features buyers value most when choosing customer engagement software: - **Content Management** (**53%** of reviewers rated this feature as critical) - **Engagement Tracking** (**44%**) - **Activity Tracking** (**40%**) Brandwise supports **Content Management** and **Engagement Tracking**, giving teams the tools to organize customer-facing materials and monitor how audiences interact across touchpoints. However, it lacks **Activity Tracking**. Instead, it offers **Third-Party Integrations** (**45%**) and **Customer Database** (**41%**), which can connect customer data across systems and keep contact records in one place, helping businesses improve visibility into customer relationships and respond with more relevant outreach. Engagement Tracking 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Tracks metrics that provide insight into how a user interacts with any interface or product Customer Database 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important A collection of customer information such as contact details, demographics, previous interactions, etc. Communication Management 5.0 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat Lead Management 4.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Reporting/Analytics 5.0 (4) 25.00% of 4 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Surveys & Feedback 5.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Gauge satisfaction and receive information for improvement and success Brandwise 61 features ### All Features - Access Management: Control and manage access to company resources - Activity Monitoring: Track and report on everything that happens within the system or network - Analytics: Tools for the systematic analysis of various types of data or statistics - API: Application programming interface that allows for integration with other systems/databases - Behavior Tracking: Track visitors'/audience's responses across web pages and other optimized content - Built-In Database: A system that allows access to a database structure without relying on an external program - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates - Campaign Segmentation: Group campaigns by project, client, or campaign for better management. - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Journey Mapping: Visualize and analyze customer experience across all touchpoints and channels - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Transformation: Translate EDI formats into data suitable for use with company applications. - Dynamic Content: Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience - Email Marketing: Create and send email blasts/campaigns - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Gamification: Games or game-like elements to track progress and reward accomplishments - Identity Verification: Validating the identity of an individual or entity through verification of personal information or credentials - Lead Capture: Automatically identify and save contact information of potential customers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Nurturing: Engage with a lead throughout the sales process by actively providing information - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mobile Access: Access software remotely via mobile devices - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-Factor Authentication: Request two or more credentials to prove user's identity before granting access to systems - Multiple Data Sources: Allows users to manage data from a number of sources - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Personalization: Adjust communications based on previous interactions or personal preferences - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts - Secure Data Storage: Securely stores data to prevent data loss or breaches - Social Marketing: Manage campaigns and track engagement for marketing efforts across social media channels - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Tokenization: Convert sensitive data into unique identification symbols (Tokens) that retain all essential information - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks --- Get Advice We can help you find the software with the features you need. Features 4.8 (8) 4.8 Based on 8 reviews ## Pricing Value for money 4.7 (7) Free Trial Basic $59.00 Per Feature,Per Month Value for money 4.7 (7) 4.7 Based on 7 reviews ## Integrations [ Shopify POS](https://www.capterra.com/p/205337/Shopify-POS/)[ Olabi](https://www.capterra.com/p/10013826/Olabi-Solution-Suite/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (8) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (8) 4.6 Based on 8 reviews ## User reviews Overall rating 4.8 Based on 8 reviews Filter by rating 5(6) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User System Engineer Information Technology and Services ### "Good experience " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 9, 2023 Pros Labeling of the new task and managing it with personalization Cons Personalization is not opensource wish to work on that. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AJ Alekh J. Founder Computer Software ### "Fantastic Product !" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 27, 2023 Fantastic ! Pros Innovative solution for product authentication.Simple and easy way of creating and sharing of campaigns using QR code.Multiple options to engage with customers. Cons Information flow and feature usage can be more streamlined. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Anonymous User Director Environmental Services ### "Going good - Could have been better" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 8/10 February 1, 2023 Good Pros Giving a presentation at work.Organizing the work.Review of work. Cons AI could be further improvedNo good alignment when printedPics and data upload will take too much big file sizetab to tab movement will not save the data Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Mathan M. Sr. Ecommerce Manager Retail ### "Good Experience " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 18, 2022 really good Pros Products are easy to adapt to our requirement. Cons We started using it for past 1 year, we have not faced any cons. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RS Rashi S. Ecommerce Manager Retail ### "Great platform for Customer Engagement and Database Management!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 29, 2022 We approached Brandwise for creating campaigns for our retail stores to enable customer engagement and to collect customer database through their innovative QR scan technique. Their platform is extremely easy to use and the campaigns can be customized as per our needs. Moreover they have an exceptional customer service. Pros Easy to use! Can customize the campaigns as per our requirement. Real time data analysis. Excellent customer care support by the team! Cons Nothing to dislike as of now and so far we are extremely happy with the product and the service. The UI can be modified and can be made more interesting. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. VS Vineet S. Area Manager Retail ### "Great channel for Customer engagement and Customer experience feedback" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 20, 2022 Great assistance in customer engagement and improvised customer experience Pros Easy to handle, Great for data analysis , smooth data extraction ,excellent support from administrators day in day out. Great customer relation by managment Cons Nothing as such , ,more variations would be impressive Reasons for choosing Brandwise Simple and effective data analytic Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ST Shrenik T. Brand Manager Retail ### "Excellent Platform for customer Data Base Management for any brand in Retail Industry" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 11, 2022 So far so good. Even their customer support is exceptional. Would definitely recommend it to everyone in my network. Pros Very easy to use, extremely user friendly interface. The best part is we can customize the campaigns as per our needs can check the data on a real time basis. Cons There is a scope of improvement in the UI. It can be made more attractive and fun to engage with. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 16, 2022 Customer happiness is our real measure to progress, we are lucky to have a customer Brand Guess India. Starting few stores, Brandwise is now serving close to 10 retail stores of Guess India and registering thousands of consumer experiences per day. Brandwise started with one service and expanded to more than 10 of them today. This journey would have not been fruitful without a wonderful customer Brand like Guess India. Mr. Shrenik has been key in guiding us with timely feedbacks and clear requirements around which our products evolved. We take this feedback very positively to make it only better every day and add further value. Heartfelt thanks from Team Ciphercode Agnes Raja G. Founder and MD Apparel & Fashion ### "Innovative Customer Engagement Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 11, 2022 Pros We first met Brandwise team to explore the QR codes for product authenticity and customer Trecking, later the team had come with the wonderful customer acquisition and engagement platform which has been very useful for us to acquired new customers and retain customers through the engagement platform which also helped us to assess our internal efficiencies. Cons Customer segmentation and advanced customer Analytics. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 15, 2022 Customer happiness is the realistic tool to measure our progress, we are lucky to have a partner-customer like DeMoza (Pipin Fashions and retail Pvt Ltd). Mr. Agnesraja (who heads the business) has sharp instincts of business and its growth elements that helped us significantly in shaping Brandwise features. Agnes being a Tech savvy entrepreneur insisted us to deliver his vision aligned with our tech products. Starting with 8 stores, Brandwise is serving close to 100 retail stores of Pipin Fashions and Retail (formerly Audaz Brands), registering thousands of consumer experiences every day. Brandwise started with one service and expanded to more than 10 of them today. Our journey would have not been fruitful without a wonderful customer Brand like De Moza and her leaders - Mr. Agnes. We continue delivering value and building on it everyday with you. Heartfelt Thank you from Team Ciphercode Special Thanks from Venkat Terugu [View all Reviews](https://www.capterra.com/p/255333/Brandwise/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.