# Brandwise Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Brandwise the right Customer Engagement solution for you? Explore 8 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/255333/Brandwise/reviews --- Brandwise 4.8 (8) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Brandwise Ease of use 4.8 Customer Service 4.6 ## Showing most helpful reviews Showing 1-8 of 8 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Agnes Raja G. Founder and MD Apparel & Fashion Used the software for: 1-2 years ### "Innovative Customer Engagement Tool" July 11, 2022 5.0 Pros We first met Brandwise team to explore the QR codes for product authenticity and customer Trecking, later the team had come with the wonderful customer acquisition and engagement platform which has been very useful for us to acquired new customers and retain customers through the engagement platform which also helped us to assess our internal efficiencies. Cons Customer segmentation and advanced customer Analytics. Review Source Response from Ciphercode Tech Solutions July 15, 2022 Customer happiness is the realistic tool to measure our progress, we are lucky to have a partner-customer like DeMoza (Pipin Fashions and retail Pvt Ltd). Mr. Agnesraja (who heads the business) has sharp instincts of business and its growth elements that helped us significantly in shaping Brandwise features. Agnes being a Tech savvy entrepreneur insisted us to deliver his vision aligned with our tech products. Starting with 8 stores, Brandwise is serving close to 100 retail stores of Pipin Fashions and Retail (formerly Audaz Brands), registering thousands of consumer experiences every day. Brandwise started with one service and expanded to more than 10 of them today. Our journey would have not been fruitful without a wonderful customer Brand like De Moza and her leaders - Mr. Agnes. We continue delivering value and building on it everyday with you. Heartfelt Thank you from Team Ciphercode Special Thanks from Venkat Terugu Mathan M. Sr. Ecommerce Manager Retail Used the software for: 1-2 years ### "Good Experience " November 18, 2022 5.0 really good Pros Products are easy to adapt to our requirement. Cons We started using it for past 1 year, we have not faced any cons. Review Source VR Verified Reviewer Director Environmental Services Used the software for: Less than 6 months ### "Going good - Could have been better" February 1, 2023 4.0 Good Pros Giving a presentation at work.Organizing the work.Review of work. Cons AI could be further improvedNo good alignment when printedPics and data upload will take too much big file sizetab to tab movement will not save the data Review Source ST Shrenik T. Brand Manager Retail Used the software for: Less than 6 months ### "Excellent Platform for customer Data Base Management for any brand in Retail Industry" July 11, 2022 5.0 So far so good. Even their customer support is exceptional. Would definitely recommend it to everyone in my network. Pros Very easy to use, extremely user friendly interface. The best part is we can customize the campaigns as per our needs can check the data on a real time basis. Cons There is a scope of improvement in the UI. It can be made more attractive and fun to engage with. Review Source Response from Ciphercode Tech Solutions July 16, 2022 Customer happiness is our real measure to progress, we are lucky to have a customer Brand Guess India. Starting few stores, Brandwise is now serving close to 10 retail stores of Guess India and registering thousands of consumer experiences per day. Brandwise started with one service and expanded to more than 10 of them today. This journey would have not been fruitful without a wonderful customer Brand like Guess India. Mr. Shrenik has been key in guiding us with timely feedbacks and clear requirements around which our products evolved. We take this feedback very positively to make it only better every day and add further value. Heartfelt thanks from Team Ciphercode RS Rashi S. Ecommerce Manager Retail Used the software for: 6-12 months ### "Great platform for Customer Engagement and Database Management!" July 29, 2022 5.0 We approached Brandwise for creating campaigns for our retail stores to enable customer engagement and to collect customer database through their innovative QR scan technique. Their platform is extremely easy to use and the campaigns can be customized as per our needs. Moreover they have an exceptional customer service. Pros Easy to use! Can customize the campaigns as per our requirement. Real time data analysis. Excellent customer care support by the team! Cons Nothing to dislike as of now and so far we are extremely happy with the product and the service. The UI can be modified and can be made more interesting. Review Source VR Verified Reviewer System Engineer Information Technology and Services Used the software for: 1-2 years ### "Good experience " March 9, 2023 4.0 Pros Labeling of the new task and managing it with personalization Cons Personalization is not opensource wish to work on that. Review Source VS Vineet S. Area Manager Retail Used the software for: 6-12 months ### "Great channel for Customer engagement and Customer experience feedback" July 20, 2022 5.0 Great assistance in customer engagement and improvised customer experience Pros Easy to handle, Great for data analysis , smooth data extraction ,excellent support from administrators day in day out. Great customer relation by managment Cons Nothing as such , ,more variations would be impressive Reason for choosing Brandwise Simple and effective data analytic Review Source AJ Alekh J. Founder Computer Software Used the software for: Less than 6 months ### "Fantastic Product !" February 27, 2023 5.0 Fantastic ! Pros Innovative solution for product authentication.Simple and easy way of creating and sharing of campaigns using QR code.Multiple options to engage with customers. Cons Information flow and feature usage can be more streamlined. 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