# bOnline phone Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about bOnline phone Software - reviews, pricing plans, popular comparisons to other VoIP products and more. Source: https://www.capterra.com/p/255354/bOnline-VoIP-phone-systems --- # bOnline phone Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) bOnline phone ## What is bOnline phone? VoIP phone management software that helps route calls, analyze call reports, and record, manage, queue, and forward calls. ## What is bOnline phone used for? [VoIP](https://www.capterra.com/voip-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £6 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for bOnline phone?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.bonline.com&name=bOnline phone) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### bOnline phone 5.0 (1) VS. [4.7 (209)](https://www.capterra.com/p/218251/Wildix/reviews/) Starting Price £6 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.6 (698) Value For Money 5.0 (1) Value For Money 4.2 (678) Customer Service 5.0 (1) Customer Service 4.6 (648) ## bOnline phone alternatives [4.7 (881)](https://www.capterra.com/p/169627/RingOver/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (467)](https://www.capterra.com/p/158704/3CX/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars Highest Rated [VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/) [4.8 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/) Starting price $1.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) [4.5 (11,079)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars ## FAQs about bOnline phone Overview ### What company size and specific industries is bOnline phone built for? bOnline phone is designed for freelancers and startups that need a cloud-based VoIP phone management system for business calling. It suits very small companies and independent professionals rather than larger enterprises, and it is not tied to a specific industry, making it suitable for a wide range of sectors. Features and Usability ### What are the key features of bOnline phone? bOnline phone offers call routing, call transfer, call screening, call queues, and call recording for managing incoming calls. It also includes call conferencing, video conferencing, voicemail, live chat, chat/messaging, CRM, contact management, reporting & statistics, and third-party integrations. Talk to an expert ### More questions? Ask our experts Integrations ### Which third-party tools and platforms does bOnline phone integrate with? bOnline phone integrates with 4 third-party CRM and content tools: HubSpot CRM, Salesforce CMS, SugarCRM, and Zoho CRM. These cataloged connections cover customer relationship management and content management platforms commonly used alongside business phone systems. Getting Started and Support ### What training and onboarding options does bOnline phone offer? bOnline phone provides documentation to help teams get started. Documentation gives users written reference material for learning the product, checking setup steps, and reviewing available features at their own pace. Getting Started and Support ### What customer support options does bOnline phone offer? bOnline phone provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Support experience details are not available here, so the available channels can only be identified from the catalog data without added claims about response times, helpfulness, or common frustrations. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Computer Telephony Integration 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Computer-telephony integration is the use of computers to manage telephone calls Live Chat 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Ability to chat online in real time Queue Management 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Monitor wait time and abandonment for incoming requests that have not been routed Call Conferencing Facilitate virtual conferences that connect multiple people remotely Call Queues Place callers on hold sorted in line based on the order of the incoming calls until the next available agent can pick up the call bOnline phone 21 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Facilitate virtual conferences that connect multiple people remotely Place callers on hold sorted in line based on the order of the incoming calls until the next available agent can pick up the call Record the audio of phone conversations for quality assurance purposes Track and report on all incoming and outgoing calls Sends voice calls to a specific queue based on predetermined criteria View caller ID details such as name and number and determine how to respond by prioritizing or blocking it Transfers live calls to other agents Communicate using direct chat or messages within the system Computer-telephony integration is the use of computers to manage telephone calls Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Ability to chat online in real time Access software remotely via mobile devices Transmit voice and other information digitally Monitor wait time and abandonment for incoming requests that have not been routed Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Set up connections to third-party platforms to improve business processes Connect with meeting participants remotely over video Computer-based system that allows users to send and receive voice messages Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Trial Basic £6.00 Per User,Per Month Value for money 5.0 (1) 5.0 Based on 1 reviews ## Integrations [ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ SugarCRM](https://www.capterra.com/p/231638/SugarCRM/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JC Jay C. Director Real Estate ### "Great service " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 23, 2024 Great service level, happy customer here Pros Excellent. Communication , helpful with responses and welll priced Cons Sometimes not easy to contact but I am happy to wait a little due to the helpful service Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.