--- title: "bOnline phone Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about bOnline phone Software - reviews, pricing plans, popular comparisons to other VoIP products and more." source_url: "https://www.capterra.com/p/255354/bOnline-VoIP-phone-systems/" page_type: "product" language: "en" --- # bOnline phone Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) bOnline phone ## What is bOnline phone? VoIP phone management software that helps route calls, analyze call reports, and record, manage, queue, and forward calls. ## What is bOnline phone used for? [VoIP](https://www.capterra.com/voip-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £6 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for bOnline phone?[Manage this product listing](https://www.g2.com/products/bonline-phone/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### bOnline phone 5.0 (1) VS. [4.7 (209)](https://www.capterra.com/p/218251/Wildix/reviews/) Starting Price £6 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.6 (698) Value For Money 5.0 (1) Value For Money 4.2 (678) Customer Service 5.0 (1) Customer Service 4.6 (648) ## bOnline phone alternatives [4.4 (468)](https://www.capterra.com/p/158704/3CX/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars Highest Rated [VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/) [4.8 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/) Starting price $1.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/203084/VoIP-ms/) [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) [4.5 (11,159)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168668/Microsoft-Teams/) [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) [4.6 (14,682)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) ## FAQs about bOnline phone Overview ### What company size and specific industries is bOnline phone built for? bOnline phone is designed for freelancers and startups that need a cloud-based VoIP phone management system for business calling. It is suited to very small companies and early-stage teams rather than large enterprises, and it fits independent professionals and new businesses across different sectors. Features and Usability ### What are the key features of bOnline phone? bOnline phone offers call routing, call queues, call screening, call transfer, and call recording for managing inbound and outbound calls. It also includes call reporting, reporting & statistics, activity dashboard, CRM, contact management, voicemail, chat/messaging, live chat, video conferencing, and third-party integrations. Integrations ### Which third-party tools and platforms does bOnline phone integrate with? bOnline phone integrates with 3 third-party CRM platforms: HubSpot CRM, SugarCRM, and Zoho CRM. These cataloged integrations connect the phone system with popular customer relationship management tools for contact and sales data management. Getting Started and Support ### What training and onboarding options does bOnline phone offer? bOnline phone provides documentation for teams getting started. This written material supports self-paced reference, helping users review setup steps, product features, and common usage details when needed. Getting Started and Support ### What customer support options does bOnline phone offer? bOnline phone provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. No reviewer feedback about support is available here, so user experience details such as response speed, helpfulness, or common frustrations cannot be assessed from the catalog data. ## Features AI summary Based on 2,539 VoIP reviews Capterra data shows that buyers of VoIP software rank the following features as their top priorities: - **VoIP Connection** (**69%** of reviewers rated this feature as critical) - **Screen Sharing** (**69%**) - **Online Voice Transmission** (**58%**) bOnline phone supports **Online Voice Transmission**, but it does not include **VoIP Connection** or **Screen Sharing**. Instead, it offers other highly rated capabilities, including **Video Conferencing** (**63%**), **Mobile Access** (**56%**), and **Chat/Messaging** (**54%**). These features can still support day-to-day communication by giving teams more ways to connect across devices, handle conversations in real time, and manage meetings more effectively. Activity Dashboard 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Computer Telephony Integration 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Computer-telephony integration is the use of computers to manage telephone calls Live Chat 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Ability to chat online in real time Queue Management 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Monitor wait time and abandonment for incoming requests that have not been routed Call Conferencing Facilitate virtual conferences that connect multiple people remotely Call Queues Place callers on hold sorted in line based on the order of the incoming calls until the next available agent can pick up the call bOnline phone 22 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Call Conferencing: Facilitate virtual conferences that connect multiple people remotely - Call Queues: Place callers on hold sorted in line based on the order of the incoming calls until the next available agent can pick up the call - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Reporting: Track and report on all incoming and outgoing calls - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Call Screening: View caller ID details such as name and number and determine how to respond by prioritizing or blocking it - Call Transfer: Transfers live calls to other agents - Chat/Messaging: Communicate using direct chat or messages within the system - Computer Telephony Integration: Computer-telephony integration is the use of computers to manage telephone calls - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Hold Music: Offers users the option to play music for contacts who are on hold. - Live Chat: Ability to chat online in real time - Mobile Access: Access software remotely via mobile devices - Online Voice Transmission: Transmit voice and other information digitally - Queue Management: Monitor wait time and abandonment for incoming requests that have not been routed - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Video Conferencing: Connect with meeting participants remotely over video - Voice Mail: Computer-based system that allows users to send and receive voice messages --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Trial Basic £6.00 Per User,Per Month Value for money 5.0 (1) 5.0 Based on 1 reviews ## Integrations [ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JC Jay C. Director Real Estate ### "Great service " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 23, 2024 Great service level, happy customer here Pros Excellent. Communication , helpful with responses and welll priced Cons Sometimes not easy to contact but I am happy to wait a little due to the helpful service Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.