# bOnline phone Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about bOnline phone Software - reviews, pricing plans, popular comparisons to other VoIP products and more. Source: https://www.capterra.com/p/255354/bOnline-VoIP-phone-systems/alternatives --- # bOnline phone Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) bOnline phone ## What is bOnline phone? VoIP phone management software that helps route calls, analyze call reports, and record, manage, queue, and forward calls. ## What is bOnline phone used for? [VoIP](https://www.capterra.com/voip-software/) Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £6 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for bOnline phone?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.bonline.com&name=bOnline phone) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### bOnline phone 5.0 (1) VS. [4.6 (14,521)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) Starting Price £6 Per User, Per Month Starting Price $14.99 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.6 (900) Value For Money 5.0 (1) Value For Money 4.5 (820) Customer Service 5.0 (1) Customer Service 4.4 (857) ## bOnline phone alternatives Highest Rated [4.7 (855)](https://www.capterra.com/p/169627/RingOver/reviews/) Starting price $29.00 Per User, Per Month [4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/) Starting price $350.00 Per User, Per Month [4.5 (243)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/) Starting price $10.00 Per User, Per Month [Nextiva](https://www.capterra.com/p/175788/Nextiva/) [4.6 (914)](https://www.capterra.com/p/175788/Nextiva/reviews/) Starting price $25.00 Per User, Per Month [Learn More](https://www.capterra.com/p/175788/Nextiva/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Computer Telephony Integration 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Computer-telephony integration is the use of computers to manage telephone calls Live Chat 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Ability to chat online in real time Queue Management 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Monitor wait time and abandonment for incoming requests that have not been routed Call Conferencing Facilitate virtual conferences that connect multiple people remotely Call Queues Place callers on hold sorted in line based on the order of the incoming calls until the next available agent can pick up the call bOnline phone 21 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Facilitate virtual conferences that connect multiple people remotely Place callers on hold sorted in line based on the order of the incoming calls until the next available agent can pick up the call Record the audio of phone conversations for quality assurance purposes Track and report on all incoming and outgoing calls Sends voice calls to a specific queue based on predetermined criteria View caller ID details such as name and number and determine how to respond by prioritizing or blocking it Transfers live calls to other agents Communicate using direct chat or messages within the system Computer-telephony integration is the use of computers to manage telephone calls Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Ability to chat online in real time Access software remotely via mobile devices Transmit voice and other information digitally Monitor wait time and abandonment for incoming requests that have not been routed Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Set up connections to third-party platforms to improve business processes Connect with meeting participants remotely over video Computer-based system that allows users to send and receive voice messages Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Trial Basic £6.00 Per User,Per Month Value for money 5.0 (1) 5.0 Based on 1 reviews ## Integrations [ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ SugarCRM](https://www.capterra.com/p/231638/SugarCRM/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JC Jay C. Director Real Estate ### "Great service " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 23, 2024 Great service level, happy customer here Pros Excellent. Communication , helpful with responses and welll priced Cons Sometimes not easy to contact but I am happy to wait a little due to the helpful service Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)