# smrtPhone Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about smrtPhone Software - reviews, pricing plans, popular comparisons to other Call Tracking products and more. Source: https://www.capterra.com/p/255357/smrtPhone --- # smrtPhone Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) smrtPhone ## What is smrtPhone? smrtPhone is an all-in-one phone system that allows sales-driven businesses to make more calls, send more texts, and close more deals. The cloud-based phone, multi-line power dialer, integrated AI tools that capture call summaries, keywords, and outcomes, full featured mobile app, customizable call flows, and robust suite of user management tools flex and grow with you. Focused on delivering deep integration with your CRM, smrtPhone powers greater automation, reduces time spent on clerical tasks, and gives valuable insight enabling you to do business better. ## What is smrtPhone used for? [Business Phone Systems](https://www.capterra.com/business-phone-systems-software/)[Call Tracking](https://www.capterra.com/call-tracking-software/)[Auto Dialer](https://www.capterra.com/auto-dialer-software/) Top alternative Featured Overall rating Based on 67 user reviews Reviews sentiment Positive 94% Neutral 4% Negative 1% Starting price $75 Usage Based, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for smrtPhone?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://smrtphone.io&name=smrtPhone) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### smrtPhone 4.7 (67) VS. [4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/) Starting Price $75 Usage Based, Per Month Starting Price $350 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (67) Ease Of Use 4.4 (866) Value For Money 4.6 (61) Value For Money 4.3 (778) Customer Service 4.6 (62) Customer Service 4.1 (797) ## smrtPhone alternatives [4.7 (41)](https://www.capterra.com/p/215555/Clarity-Business-Phone-System/reviews/) Starting price $18.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [Ringover](https://www.capterra.com/p/169627/RingOver/) [4.7 (866)](https://www.capterra.com/p/169627/RingOver/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169627/RingOver/) [800.com](https://www.capterra.com/p/208208/800-com/) [4.7 (322)](https://www.capterra.com/p/208208/800-com/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/208208/800-com/) [Nextiva](https://www.capterra.com/p/175788/Nextiva/) [4.6 (916)](https://www.capterra.com/p/175788/Nextiva/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/175788/Nextiva/) [View all alternatives](https://www.capterra.com/p/255357/smrtPhone/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Call Recording 4.8 (44) 61.36% of 44 reviewers that rated this feature as important or highly important Record the audio of phone conversations for quality assurance purposes Call Routing 4.7 (40) 55.00% of 40 reviewers that rated this feature as important or highly important Sends voice calls to a specific queue based on predetermined criteria Mobile Access 4.4 (38) 65.79% of 38 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Voice Mail 4.8 (36) 69.44% of 36 reviewers that rated this feature as important or highly important Computer-based system that allows users to send and receive voice messages Caller ID 4.4 (30) 60.00% of 30 reviewers that rated this feature as important or highly important Identify the number and contact information of a caller before answering the phone Call Tracking Metrics 4.4 (22) 54.55% of 22 reviewers that rated this feature as important or highly important Measure campaign influence through collection of keyword tracking and revenue sources smrtPhone 56 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Screen and filter calls that get sent to voicemail inboxes/answering machines Application programming interface that allows for integration with other systems/databases System that automatically dials calls Distribute/route/connect calls Dials outbound calls automatically Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Facilitate virtual conferences that connect multiple people remotely Track and report on call outcomes Manage and track all past and future calls. Collects essential call data such as call origin, call destination, call length, and other transaction details Listen to live phone conversations for the purpose of training and assessing agent performance Record the audio of phone conversations for quality assurance purposes Track and report on all incoming and outgoing calls Sends voice calls to a specific queue based on predetermined criteria Provide agents with a typical response for common call subject matter Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number Measure campaign influence through collection of keyword tracking and revenue sources Voice conversion to text Transfers live calls to other agents Displays a personalized message to the receiver of the call, offering details about the reason or origin of the call. Identify the number and contact information of a caller before answering the phone Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Provides a channel for team members to share media files, communicate, and work together Manage and track all internal and external communication conducted via calls, email, text, or chat Computer-telephony integration is the use of computers to manage telephone calls Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Alter the layout and content of reports Import and export data to and from software applications Track interaction history by documenting conversations for contacts Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Track and monitor a specific set of keywords Automatically identify and save contact information of potential customers Manage the process of attracting and converting business prospects into leads Store information about leads or contacts and track, manage and nurture them throughout the sales process Score a lead on their quality or likelihood to buy based on certain behaviors Ability to chat online in real time Access software remotely via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Manage multiple campaigns in one system Organize and manage the accomplishments and development of employees or performance of applications or systems System automatically dials the next number on the contact list after the previous call ends Active monitoring of systems, applications, or networks Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Monitor conversion rates and analyze effectiveness and profitability of marketing efforts Send messages via SMS Set up connections to third-party platforms to improve business processes Connect with meeting participants remotely over video Computer-based system that allows users to send and receive voice messages Get Advice We can help you find the software with the features you need. Features 4.5 (67) 4.5 Based on 67 reviews ## Pricing Value for money 4.6 (61) Free Trial [View pricing plan details](https://www.capterra.com/p/255357/smrtPhone/pricing/) Standard $75.00 Usage Based,Per Month It includes: - 10 Users Included - Team Management Tools - Team Inboxes - Shared Voicemail - Simultaneous Ring - Round Robin Call Flows - Agent and Team Analytics Pro $125.00 Usage Based,Per Month It includes: - Unlimited Users - Call Monitoring - Listen / Whisper / Join - Warm Transfers - Conference Calling - Area Code Matching - Advanced Video Calling Value for money 4.6 (61) 4.6 Based on 61 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Gong.io](https://www.capterra.com/p/157969/Gong-io/)[ Podio](https://www.capterra.com/p/128631/Podio/)[ HighLevel](https://www.capterra.com/p/177156/HighLevel/)[ Balto](https://www.capterra.com/p/169149/Balto/)[ Invelo](https://www.capterra.com/p/10015695/Invelo/)[ Realeflow](https://www.capterra.com/p/186066/Realeflow/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (62) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (62) 4.6 Based on 62 reviews ## User reviews Overall rating 4.7 Based on 67 reviews Filter by rating 5(52) 4(11) 3(3) 2(0) 1(1) Mentioned topic Sorted by most recent BP Brendan P. CEO Real Estate ### "Feeling Smart with Smrt Phone" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 29, 2025 Overall it's been great. I've interacted with 4 employees so far, and would give each one of them 5 stars for their attitude, knowledge and helpfulness. Pros What I like most about SmrtPhone is how responsive and helpful their support team is. In fact, there have been instances during my onboarding that they have proactively reached out. They make the learning curve very easy to overcome. They under promise and over deliver on approval and registration times and you're up and running in a day or less, compared to some other providers Cons What I like least is the amount of hoops I have to jump through to send text messages. Especially since I'm not text blasting and only communicating with warm leads. I realize that these are not their rules or guidelines, but it's a lot of work. Especially since we get leads from a 3rd party, mostly. Alternatives considered [Readymode](https://www.capterra.com/p/136728/Readymode/) Reasons for choosing smrtPhone I chose it because it integrated with Podio and had all the features I required Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 10, 2025 Hi Brendan, Thank you for taking the time to share your experience with smrtPhone! We’re thrilled to hear that our support team made onboarding smooth and that you’ve been able to get up and running quickly. We appreciate your feedback regarding text message registration—our goal is always to make compliance as seamless as possible, and we’ll continue working to simplify that process wherever we can. We’re grateful you chose smrtPhone for its Podio integration and features, and we’re excited to keep supporting your growth in real estate. Catalin from smrtPhone MS Martha S. Land acquisition Real Estate ### "Smart choice " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 May 5, 2025 Effortless for a business. I was able to let a client listen to a recording of our call and that saved me money Pros That is connected to podio and that it records my calls. I can always listen to my calls after and before calling again Cons Sometimes the call does not hung up once done. Also, I am not able to send images on text Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 8, 2025 Hi Martha, Thank you for taking the time to share your experience with smrtPhone! We’re so glad to hear that our Podio integration and call recording features are helping streamline your business and even save you money-that’s exactly the kind of impact we aim for. We also appreciate your candid feedback regarding call hang-ups and the inability to send images via text. We’re always working to improve the platform, and your insights help guide those efforts. If you haven’t already, our support team would love to work with you to troubleshoot that call hang-up issue. Thanks again for being part of the smrtPhone community. We’re here to support your continued success! Best, Catalin from smrtPhone CF Chad F. Founder Real Estate ### "SmrtPhone/Dialer Greatness!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 22, 2025 This is the only dialer in the market that our company find useful, effective, and efficient compared to other dialers in the market. Pros Its ability to dial on 4 different lines simultaneously that no other dialer in the market has. It is awesome! Cons The process of getting A2P 10DLC Verification is a little longer than expected. The length of the process may not work for other business that requires immediate validation. Switched from [House Flipping Spreadsheet](https://www.capterra.com/p/162177/House-Flipping-Spreadsheet/) Its ability to make simultaneous calls without complications. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 8, 2025 Hi Chad, Thank you for the great review and kind words! We’re glad to hear that our multi-line dialing feature is making a real difference for your team-it’s one of the tools we’re most proud of. We appreciate the feedback on the A2P 10DLC verification process. We know the timeline can be a hurdle and we’re continuously working to streamline it where possible. Thanks again for choosing smrtPhone-we’re honored to be your dialer of choice! Best, Catalin from smrtPhone DO Destah O. General Manager Real Estate ### "SmrtPhone is definitely worth the spend! Up-level your productivity NOW!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 April 15, 2025 SmrtPhone has been a game changer! I’m able to log my calls and enter notes right on the spot whether using in conjunction with CRM or not Pros Easy to use, and gives me the flexibility to dial from computer or cell phone app. Cons Not a huge deal but one touch redial would be convenient when selecting previously loaded numbers Alternatives considered [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) [Tableau](https://www.capterra.com/p/208764/Tableau/) [Podio](https://www.capterra.com/p/128631/Podio/) Reasons for choosing smrtPhone Budget and ease of use were the determining factors for our team. Smrtphone scored well on both Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 23, 2025 Hi Destah, Thanks so much for the awesome review! We’re happy to hear smrtPhone is boosting your productivity and making it easy to work from wherever you are. Great callout on the one-touch redial—feedback like this helps us improve, and we’ll pass it to our product team. Glad we could deliver on ease of use and budget too. We appreciate you choosing smrtPhone and are here anytime you need us! Best, Catalin from smrtPhone CS Cole S. Acquisitions manager Real Estate ### "Grow bigger with SMRT Phone" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 21, 2025 Great! Helped scale our company and have lots of great tools Pros SmrtPhone is a great application. Multiple numbers and their dialers make it easy to get a hold of clients. The mobile app is also useful Cons Can be buggy at times, but overall a great application Switched from [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) Ease of access and more tools to utilize. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 24, 2025 Hi Cole, Thanks for sharing your feedback to us, we are taking it into account. We are glad that your org can grow bigger with our platform and that you like our smrtDialer. Best, Catalin from smrtPhone DG David G. President Real Estate ### "Best phone system for scaling a team! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 17, 2025 Best experience for integration and automating our sales force. Pros Simply the smartest phone system with all the smart features a real phone system should have to level up and scale your team or business! I recommend them and truly grateful to have them as our phone partner! Cons They were only missing AI and now they have AI to help improve the experience and continue scaling the team! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 19, 2025 Hey David, We appreciate you taking the time to review us and we are happy that our platform helps you scale and that you like our AI Tools. Best, Catalin from smrtPhone SL Stephen L. T. Lead Manager Real Estate ### "I’m loving it! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 February 21, 2025 My overall experience with SmrtPhone is great. Pros SmrtPhone is an outstanding platform to use. It is effective and efficient. It does everything I need it yo do. Cons What I like least about it is when someone calls me back, I cannot see the address; however, I do see the name. When ine is making 1,000 cold calls, I cannot remember all the addresses. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 25, 2025 Hi Stephen, Thanks for taking the time to review us, it means a lot to us that you love our platform and we will take your feedback into account. Best, Catalin from smrtPhone MC MARGARITA C. Follow Up Specialist Real Estate ### "My smrtPhone Review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 20, 2025 Overall, it's enjoyable, easy to follow, very efficient and totally helpful in my daily tasks Pros Efficiency and straightforward. Easy to follow and track all pending lead's transactions. Helpful in attaining my everyday goal. Cons I wish there's an option to stop the Inbound calls while you are doing outbound calls, so that there will never be a missed call Switched from [Mojo](https://www.capterra.com/p/207288/Mojo/) It's cheaper and more efficient to use, makes my daily calls easier to track, can distinguish easily the top priority task for day Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 28, 2025 Hi Margarita, Thanks for taking the time to review us, we appreciate it and we took your suggestions into account. We're thrilled that you find our platform enjoyable, easy to follow, efficient and helpful, and better than our competitors. Best, Catalin from smrtPhone JB Javier B. Acquisition manager Real Estate ### "Recommended 100%" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 18, 2025 Overall is been great the fast access and the security is great. I am very thrill and satisfied Pros Great customer service with very fast reaction. Also the dialer and the extensions work magnificent. Cons I don’t think I have one thing to say all is great Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 28, 2025 Hi Javier, Thank you for your feedback, it is really valuable to us. We are happy that you like our fast live human support and also our dialer and extensions. We hope to bring you more value into the future! Best, Catalin from smrtPhone AR Asniel R. Disposition Real Estate ### "Best work business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 12, 2025 Amazing, aside from some freezing moments Pros Business reasons. I make calls and send text messages. Cons It freezes sometimes and I have to reset the app. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 15, 2025 Hi Asniel, Thank you for your feedback, we are happy that smrtPhone complements your business. Regarding the freezing issues, do not hesitate to contact our live human support on smrtphone.io , so they can troubleshoot that for you. Best, Catalin from smrtPhone [View all Reviews](https://www.capterra.com/p/255357/smrtPhone/reviews/) Popular comparisons [Ringover vs smrtPhone](https://www.capterra.com/compare/169627-255357/RingOver-vs-smrtPhone)[800.com vs smrtPhone](https://www.capterra.com/compare/208208-255357/800-com-vs-smrtPhone) [Dialpad vs smrtPhone](https://www.capterra.com/compare/190976-255357/Dialpad-Sell-vs-smrtPhone)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)