---
title: "smrtPhone Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about smrtPhone Software - reviews, pricing plans, popular comparisons to other Call Tracking products and more."
source_url: "https://www.capterra.com/p/255357/smrtPhone/"
page_type: "product"
language: "en"
---

# 

 smrtPhone Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 4, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

smrtPhone

## What is smrtPhone?

smrtPhone is an Agentic Conversation Platform. It's where people and AI share conversations and move work forward — instead of resetting every time. Most businesses lose deals because conversations break. Calls go unanswered. Follow-ups slip. Context disappears between handoffs. smrtPhone fixes that. smrtAgents are AI workers you hire into real roles — not bots you configure. They handle inbound and outbound calls, follow up on missed conversations, qualify leads, and hand off to your team with full context. They remember every prior interaction. No resets. No gaps. Your CRM becomes shared memory — the place where conversations turn into action. smrtPhone carries every call, text, and voicemail forward so humans and AI agents operate from the same source of truth. Built on eight years of production-grade telecommunications infrastructure. Trusted at scale.

## What is smrtPhone used for?

[Business Phone Systems](https://www.capterra.com/business-phone-systems-software/)[Call Tracking](https://www.capterra.com/call-tracking-software/)[Auto Dialer](https://www.capterra.com/auto-dialer-software/)

Recognitions

Shortlist

Best ease of use

Top alternative

Featured

Overall rating

Based on 67 user reviews

Reviews sentiment

Positive

94%

Neutral

4%

Negative

1%

Starting price

$75

Usage Based, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

-   Auto Dialer / 2025
-   Call Tracking / 2025

Our "Best of" badge program showcases products with the highest ratings...

-   Auto Dialer / 2026
-   Business Phone Systems / 2026
-   Call Tracking / 2026

Our "Best of" badge program showcases products with the highest ratings...

Do you work for smrtPhone?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://smrtphone.io&name=smrtPhone)

Rating Breakdown

4.7

+−

Features4.5

Value for Money4.6

Ease of Use4.7

Customer Service4.6

Rating Breakdown

4.7

Features4.5

Value for Money4.6

Ease of Use4.7

Customer Service4.6

## smrtPhone Reviewers Verdict

Updated September 2026

AI summary

-   smrtPhone suits small sales and service teams—especially in real estate—seeking to manage business calls and protect personal numbers.
-   Users appreciate its ease of use, flexible dialer, helpful mobile app, CRM contact syncing, and responsive customer support.
-   It helps teams keep business communications organized, accessible, and efficient whether in the office or on the go.
-   Buyers report negative points such as limited call management options, occasional issues with inbound call handling, and some mobile app connectivity quirks.
-   It fits best where simple, mobile-friendly calling and CRM integration matter, but may fall short for teams needing advanced call routing or granular call status controls.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### smrtPhone

4.7 (67)

VS.

[4.7 (362)](https://www.capterra.com/p/208208/800-com/reviews/)

Starting Price

$75

Usage Based, Per Month

Starting Price

$149

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (67)

Ease Of Use

4.7 (362)

Value For Money

4.6 (61)

Value For Money

4.6 (347)

Customer Service

4.6 (62)

Customer Service

4.7 (343)

## smrtPhone alternatives

Highest Rated

[4.7 (885)](https://www.capterra.com/p/169627/RingOver/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.4 (468)](https://www.capterra.com/p/158704/3CX/reviews/)

Starting price

$350.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.2 (570)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/)

Starting price

$27.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[4.1 (225)](https://www.capterra.com/p/157853/JustCall/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

80%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/255357/smrtPhone/alternatives/)

## FAQs about smrtPhone

Overview

### What problems does smrtPhone solve?

smrtPhone solves disconnected calling workflows, scattered contact data, and the need to use personal numbers for business communication. Sales teams, call centers, and real estate teams benefit most by syncing CRM contacts, tracking calls and recordings, launching campaigns quickly, and backtracking communication activity without manual logging or tool switching.

Answer based on 26 reviews

Overview

### Which roles and teams benefit most from smrtPhone?

smrtPhone is most used by business owners, CEOs, founders, and operations leaders who need visibility into team calling performance and lead flow. Sales and acquisitions teams rely on it to manage inbound and outbound calls, track conversations, and improve follow-up speed, while administrators support call routing and workflow oversight.

Answer based on 67 reviews

Overview

### What company size and industries is smrtPhone built for?

smrtPhone is built for small sales, service, and ops teams, with 100% of reviewers from small businesses and 85% in real estate. It also appears in facilities services and construction at 1% each, and is commonly used as a business phone system, representing 49% of reviewer use cases.

Answer based on 67 reviews

Features and Usability

### What are the key features of smrtPhone?

smrtPhone includes core call management features like power dialing, call logging, call recording, call tracking, and SMS messaging. Its main differentiators are CRM integrations with Podio and Salesforce, plus mobile access for calling on the go. Reviewers also commonly mention customizable caller ID and communication history for follow-up.

Answer based on 27 reviews

Pricing

### How much does it cost and what fees or limitations are included?

smrtPhone starts at $75 per month for the Standard plan with 10 users included, plus team management tools, team inboxes, shared voicemail, and analytics. The Pro plan costs $125 per month and adds unlimited users, call monitoring, and advanced video calling. A free trial is available.

Answer based on 7 reviews

Integrations

### Which third-party tools and platforms does smrtPhone integrate with?

smrtPhone integrates with Podio and InvestorFuse most often in user feedback, with reviewers also citing Salesforce. Official integrations extend to Slack, HighLevel, Gong, Launch Control, and Realeflow. In total, smrtPhone connects to 10 platforms, centered on CRM, sales communication, and real estate workflow tools.

Answer based on 32 reviews

Getting Started and Support

### What training and onboarding options does smrtPhone offer?

smrtPhone provides live online sessions, webinars, documentation, and videos to support team training. Live online sessions and webinars offer guided instruction, while documentation and videos provide written and visual reference materials for self-paced review and feature guidance.

Answer based on 1 reviews

Getting Started and Support

### What customer support options does smrtPhone offer, and how do users rate the experience?

smrtPhone offers email/help desk, FAQ/forum, a knowledge base, 24/7 live representatives, and chat. Users often describe support as fast, clear, and available within minutes, especially through live chat and follow-up help during setup. A smaller set of reviewers reports billing disputes, inconsistent service, and frustrating interactions.

Answer based on 25 reviews

Call management

### How well does smrtPhone handle call management?

smrtPhone covers core calling needs with logging, recordings, caller ID, texting, and CRM-linked history, but call management gets mixed feedback. Sales teams like fast dialing and note taking, while many users report dropped calls, delayed connections, limited call labeling, caller ID issues, and gaps in mobile app controls.

Answer based on 27 reviews

## Features

AI summary

Based on 890 Call Tracking reviews

Capterra data shows that buyers of call tracking software rank the following features as their top priorities:

-   **Conversion Tracking** (**47%** of reviewers rated this feature as critical)
-   **Call Center Management** (**51%**)
-   **Call Routing** (**54%**)

smrtPhone supports all three of the features reviewers value most: **Conversion Tracking**, **Call Center Management**, and **Call Routing**. Together, these capabilities help businesses connect inbound calls to outcomes, manage call operations more effectively, and direct callers to the right teams faster, allowing teams to improve response handling and measure marketing and sales performance with more confidence.

Conversion Tracking

4.6 (17)

64.71% of 17 reviewers that rated this feature as important or highly important

Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads

Call Center Management

4.9 (11)

36.36% of 11 reviewers that rated this feature as important or highly important

Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.

Call Tracking Metrics

4.4 (22)

54.55% of 22 reviewers that rated this feature as important or highly important

Measure campaign influence through collection of keyword tracking and revenue sources

Call Recording

4.8 (44)

61.36% of 44 reviewers that rated this feature as important or highly important

Record the audio of phone conversations for quality assurance purposes

Call Monitoring

4.9 (10)

40.00% of 10 reviewers that rated this feature as important or highly important

Listen to live phone conversations for the purpose of training and assessing agent performance

Call Routing

4.7 (40)

55.00% of 40 reviewers that rated this feature as important or highly important

Sends voice calls to a specific queue based on predetermined criteria

smrtPhone 56 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Answering Machine Detection: Screen and filter calls that get sent to voicemail inboxes/answering machines
- API: Application programming interface that allows for integration with other systems/databases
- Auto-Dialer: System that automatically dials calls
- Automatic Call Distribution: Distribute/route/connect calls
- Automatic Outbound Dialer: Dials outbound calls automatically
- Call Center Management: Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.
- Call Conferencing: Facilitate virtual conferences that connect multiple people remotely
- Call Disposition: Track and report on call outcomes
- Call List Management: Manage and track all past and future calls.
- Call Logging: Collects essential call data such as call origin, call destination, call length, and other transaction details
- Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance
- Call Recording: Record the audio of phone conversations for quality assurance purposes
- Call Reporting: Track and report on all incoming and outgoing calls
- Call Routing: Sends voice calls to a specific queue based on predetermined criteria
- Call Scripting: Provide agents with a typical response for common call subject matter
- Call Tracking: Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number
- Call Tracking Metrics: Measure campaign influence through collection of keyword tracking and revenue sources
- Call Transcription: Voice conversion to text
- Call Transfer: Transfers live calls to other agents
- Call Whispering: Displays a personalized message to the receiver of the call, offering details about the reason or origin of the call.
- Caller ID: Identify the number and contact information of a caller before answering the phone
- Campaign Analytics: Track and interpret campaign performance metrics
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Computer Telephony Integration: Computer-telephony integration is the use of computers to manage telephone calls
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contact Management: Manage, organize, and store contact information
- Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customizable Reports: Alter the layout and content of reports
- Data Import/Export: Import and export data to and from software applications
- Interaction Tracking: Track interaction history by documenting conversations for contacts
- IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response
- Keyword Tracking: Track and monitor a specific set of keywords
- Lead Capture: Automatically identify and save contact information of potential customers
- Lead Generation: Manage the process of attracting and converting business prospects into leads
- Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process
- Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors
- Live Chat: Ability to chat online in real time
- Mobile Access: Access software remotely via mobile devices
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Campaign: Manage multiple campaigns in one system
- Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems
- Power Dialer: System automatically dials the next number on the contact list after the previous call ends
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts
- SMS Messaging: Send messages via SMS
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Video Conferencing: Connect with meeting participants remotely over video
- Voice Mail: Computer-based system that allows users to send and receive voice messages

---

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We can help you find the software with the features you need.

Features

4.5 (67)

4.5

Based on 67 reviews

## Pricing

Value for money

4.6 (61)

Free Trial

[View pricing plan details](https://www.capterra.com/p/255357/smrtPhone/pricing/)

Standard

$75.00

Usage Based,Per Month

It includes:

-   10 Users Included
-   Team Management Tools
-   Team Inboxes
-   Shared Voicemail
-   Simultaneous Ring
-   Round Robin Call Flows
-   Agent and Team Analytics

Pro

$125.00

Usage Based,Per Month

It includes:

-   Unlimited Users
-   Call Monitoring
-   Listen / Whisper / Join
-   Warm Transfers
-   Conference Calling
-   Area Code Matching
-   Advanced Video Calling

Value for money

4.6 (61)

4.6

Based on 61 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Gong](https://www.capterra.com/p/157969/Gong-io/)[

Podio](https://www.capterra.com/p/128631/Podio/)[

HighLevel](https://www.capterra.com/p/177156/HighLevel/)[

Balto](https://www.capterra.com/p/169149/Balto/)[

Invelo](https://www.capterra.com/p/10015695/Invelo/)[

Realeflow](https://www.capterra.com/p/186066/Realeflow/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (62)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (62)

4.6

Based on 62 reviews

## User reviews

Overall rating

4.7

Based on 67 reviews

Filter by rating

5(52)

4(11)

3(3)

2(0)

1(1)

Mentioned topic

Sorted by most recent

BP

Brendan P.

CEO

Real Estate

### "Feeling Smart with Smrt Phone"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 29, 2025

Overall it's been great. I've interacted with 4 employees so far, and would give each one of them 5 stars for their attitude, knowledge and helpfulness.

Pros

What I like most about SmrtPhone is how responsive and helpful their support team is. In fact, there have been instances during my onboarding that they have proactively reached out. They make the learning curve very easy to overcome. They under promise and over deliver on approval and registration times and you're up and running in a day or less, compared to some other providers

Cons

What I like least is the amount of hoops I have to jump through to send text messages. Especially since I'm not text blasting and only communicating with warm leads. I realize that these are not their rules or guidelines, but it's a lot of work. Especially since we get leads from a 3rd party, mostly.

Alternatives considered

[Readymode](https://www.capterra.com/p/136728/Readymode/)

Reasons for choosing smrtPhone

I chose it because it integrated with Podio and had all the features I required

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 10, 2025

Hi Brendan, Thank you for taking the time to share your experience with smrtPhone! We’re thrilled to hear that our support team made onboarding smooth and that you’ve been able to get up and running quickly. We appreciate your feedback regarding text message registration—our goal is always to make compliance as seamless as possible, and we’ll continue working to simplify that process wherever we can. We’re grateful you chose smrtPhone for its Podio integration and features, and we’re excited to keep supporting your growth in real estate. Catalin from smrtPhone

MS

Martha S.

Land acquisition

Real Estate

### "Smart choice "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

May 5, 2025

Effortless for a business. I was able to let a client listen to a recording of our call and that saved me money

Pros

That is connected to podio and that it records my calls. I can always listen to my calls after and before calling again

Cons

Sometimes the call does not hung up once done. Also, I am not able to send images on text

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

May 8, 2025

Hi Martha, Thank you for taking the time to share your experience with smrtPhone! We’re so glad to hear that our Podio integration and call recording features are helping streamline your business and even save you money-that’s exactly the kind of impact we aim for. We also appreciate your candid feedback regarding call hang-ups and the inability to send images via text. We’re always working to improve the platform, and your insights help guide those efforts. If you haven’t already, our support team would love to work with you to troubleshoot that call hang-up issue. Thanks again for being part of the smrtPhone community. We’re here to support your continued success! Best, Catalin from smrtPhone

CF

Chad F.

Founder

Real Estate

### "SmrtPhone/Dialer Greatness!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 22, 2025

This is the only dialer in the market that our company find useful, effective, and efficient compared to other dialers in the market.

Pros

Its ability to dial on 4 different lines simultaneously that no other dialer in the market has. It is awesome!

Cons

The process of getting A2P 10DLC Verification is a little longer than expected. The length of the process may not work for other business that requires immediate validation.

Switched from

[House Flipping Spreadsheet](https://www.capterra.com/p/162177/House-Flipping-Spreadsheet/)

Its ability to make simultaneous calls without complications.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

May 8, 2025

Hi Chad, Thank you for the great review and kind words! We’re glad to hear that our multi-line dialing feature is making a real difference for your team-it’s one of the tools we’re most proud of. We appreciate the feedback on the A2P 10DLC verification process. We know the timeline can be a hurdle and we’re continuously working to streamline it where possible. Thanks again for choosing smrtPhone-we’re honored to be your dialer of choice! Best, Catalin from smrtPhone

DO

Destah O.

General Manager

Real Estate

### "SmrtPhone is definitely worth the spend! Up-level your productivity NOW!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

April 15, 2025

SmrtPhone has been a game changer! I’m able to log my calls and enter notes right on the spot whether using in conjunction with CRM or not

Pros

Easy to use, and gives me the flexibility to dial from computer or cell phone app.

Cons

Not a huge deal but one touch redial would be convenient when selecting previously loaded numbers

Alternatives considered

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

[Tableau](https://www.capterra.com/p/208764/Tableau/)

[Podio](https://www.capterra.com/p/128631/Podio/)

Reasons for choosing smrtPhone

Budget and ease of use were the determining factors for our team. Smrtphone scored well on both

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

April 23, 2025

Hi Destah, Thanks so much for the awesome review! We’re happy to hear smrtPhone is boosting your productivity and making it easy to work from wherever you are. Great callout on the one-touch redial—feedback like this helps us improve, and we’ll pass it to our product team. Glad we could deliver on ease of use and budget too. We appreciate you choosing smrtPhone and are here anytime you need us! Best, Catalin from smrtPhone

CS

Cole S.

Acquisitions manager

Real Estate

### "Grow bigger with SMRT Phone"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 21, 2025

Great! Helped scale our company and have lots of great tools

Pros

SmrtPhone is a great application. Multiple numbers and their dialers make it easy to get a hold of clients. The mobile app is also useful

Cons

Can be buggy at times, but overall a great application

Switched from

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

Ease of access and more tools to utilize.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

March 24, 2025

Hi Cole, Thanks for sharing your feedback to us, we are taking it into account. We are glad that your org can grow bigger with our platform and that you like our smrtDialer. Best, Catalin from smrtPhone

DG

David G.

President

Real Estate

### "Best phone system for scaling a team! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 17, 2025

Best experience for integration and automating our sales force.

Pros

Simply the smartest phone system with all the smart features a real phone system should have to level up and scale your team or business! I recommend them and truly grateful to have them as our phone partner!

Cons

They were only missing AI and now they have AI to help improve the experience and continue scaling the team!

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

March 19, 2025

Hey David, We appreciate you taking the time to review us and we are happy that our platform helps you scale and that you like our AI Tools. Best, Catalin from smrtPhone

SL

Stephen L. T.

Lead Manager

Real Estate

### "I’m loving it! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

February 21, 2025

My overall experience with SmrtPhone is great.

Pros

SmrtPhone is an outstanding platform to use. It is effective and efficient. It does everything I need it yo do.

Cons

What I like least about it is when someone calls me back, I cannot see the address; however, I do see the name. When ine is making 1,000 cold calls, I cannot remember all the addresses.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

February 25, 2025

Hi Stephen, Thanks for taking the time to review us, it means a lot to us that you love our platform and we will take your feedback into account. Best, Catalin from smrtPhone

MC

MARGARITA C.

Follow Up Specialist

Real Estate

### "My smrtPhone Review "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 20, 2025

Overall, it's enjoyable, easy to follow, very efficient and totally helpful in my daily tasks

Pros

Efficiency and straightforward. Easy to follow and track all pending lead's transactions. Helpful in attaining my everyday goal.

Cons

I wish there's an option to stop the Inbound calls while you are doing outbound calls, so that there will never be a missed call

Switched from

[Mojo](https://www.capterra.com/p/207288/Mojo/)

It's cheaper and more efficient to use, makes my daily calls easier to track, can distinguish easily the top priority task for day

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 28, 2025

Hi Margarita, Thanks for taking the time to review us, we appreciate it and we took your suggestions into account. We're thrilled that you find our platform enjoyable, easy to follow, efficient and helpful, and better than our competitors. Best, Catalin from smrtPhone

JB

Javier B.

Acquisition manager

Real Estate

### "Recommended 100%"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 18, 2025

Overall is been great the fast access and the security is great. I am very thrill and satisfied

Pros

Great customer service with very fast reaction. Also the dialer and the extensions work magnificent.

Cons

I don’t think I have one thing to say all is great

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

January 28, 2025

Hi Javier, Thank you for your feedback, it is really valuable to us. We are happy that you like our fast live human support and also our dialer and extensions. We hope to bring you more value into the future! Best, Catalin from smrtPhone

AR

Asniel R.

Disposition

Real Estate

### "Best work business"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 12, 2025

Amazing, aside from some freezing moments

Pros

Business reasons. I make calls and send text messages.

Cons

It freezes sometimes and I have to reset the app.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

January 15, 2025

Hi Asniel, Thank you for your feedback, we are happy that smrtPhone complements your business. Regarding the freezing issues, do not hesitate to contact our live human support on smrtphone.io , so they can troubleshoot that for you. Best, Catalin from smrtPhone

[View all Reviews](https://www.capterra.com/p/255357/smrtPhone/reviews/)

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