# Ibotta Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Ibotta the right Marketing Analytics solution for you? Explore 14 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/255384/Ibotta/reviews

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Ibotta

4.5 (14)

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Last updated August 24th, 2025

# Reviews of Ibotta

Ease of use

4.4

Customer Service

4.7

## Showing most helpful reviews

Showing 1-14 of 14 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

NO

Nicky O.  
Independent Stylist  
Textiles  
Used the software for: 1-2 years

### "Always pays off "

April 3, 2024

5.0

Overall I have nothing but good experiences with Ibotta! I have cashed out numerous times over the years.

Pros

I like that I can save money on each purchase using their coupons.

Cons

I don’t like that some items you have to load before you shop. Sometimes I grab extra items that weren’t on my list!

Review Source

SB

Sarah B.  
Market Researcher  
Market Research  
Used the software for: 2+ years

### "Save The Day"

August 4, 2023

5.0

I’ve had some trouble with actually linking my account to my computer and receiving funds but once you do, rest assured, it comes right on through.

Pros

I absolutely love Ibotta considering on a day-to-day basis it constantly updates new products.

Cons

I don’t like the fact you have to go through that particular app to the store of your choice inorder to receive the actual credit towards purchasing the product.

Review Source

LD

Lindsey D.  
Manager  
Food & Beverages  
Used the software for: 2+ years

### "Go to saving app "

March 5, 2025

3.0

Used to try new things and also purchase existing items i use every day

Pros

I earn cash wherever and whenever I shop.

Cons

Converting over to more difficult ways to earn cash back. Plus less deals.

Review Source

JW

John W.  
Associate Pastor of Youth and Music Ministries  
Religious Institutions  
Used the software for: 6-12 months

### "Good Software to Save Money"

January 24, 2025

5.0

It's been a very good experience, which has provided plenty of savings.

Pros

Good software that can help save lots of money.

Cons

Sometimes there are technical glitches with photos used for reimbursement.

Review Source

VR

Verified Reviewer  
Trucking company owner.  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Ibotta for shoppers "

September 7, 2024

4.0

Ive been using it for like five years and have saved almost 1000$

Pros

Funding new products and saving money while at it.

Cons

Sometimes they have a dlitch where you do not get your money back.

Review Source

LR

Lori R.  
Author  
Publishing  
Used the software for: 1-2 years

### "Ibotta, Try it!"

November 26, 2023

5.0

I highly recommend Ibotta for those looking to expand their horizons and help discover the best results. It's better than others.

Pros

I admit, at first I didn't like it. But I came back to Ibotta and now it works smoothly, everything I need, giving me the results I desire.

Cons

At first, it felt a little wonky, and things didn't work as well. I believe they have improved over the past year.

Review Source

VR

Verified Reviewer  
Office manager  
Financial Services  
Used the software for: 1-2 years

### "Love Ibotta for all shoppers "

November 7, 2022

5.0

Pros

Easy to redeem Cash rewards and bonus campaigns

Cons

Can be challenging to achieve bonus rewards.

Review Source

MK

Melissa K.  
Customer Service Representative  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great app for shopping"

December 9, 2022

5.0

I've used Ibotta for several years. It helps me to plan my grocery trips by knowing which items/brands I'll be able to save money on.

Pros

I use this app every time I plan a shopping trip. It gives me small amounts of cash back on particular purchases that add up over time. It's like rebates that you don't have to mail in. I love it.

Cons

Sometimes it denies a rebate and I have to debate it, when I know it's correct. I usually win.

Review Source

KS

Kelly S.  
None  
Retail  
Used the software for: 2+ years

### "Easy to make extra money"

August 25, 2022

4.0

Pros

The ability to link online accounts for receipts and still be able to scan receipts manually

Cons

Sometimes it can be hard to navigate. It used to be easier to submit receipts before the upgrades. I sometimes with they would just leave things the way they are instead of changing things. If something isn't broken, don't fix it!

Review Source

Leah J.  
Music Producer  
Entertainment  
Used the software for: Less than 6 months

### "It works-ish"

July 15, 2022

3.0

Pros

Just like everything else by Ibotta this isn’t intuitive or easy to use but it does what it claims

Cons

Clunky, messy, confusing and slow. I honestly wish the software was more cohesive.

Review Source

NR

Nancy R.  
Owner  
Recreational Facilities and Services  
Used the software for: 6-12 months

### "Truly Amazed, Earn money for essentials"

December 23, 2022

5.0

Ibotta is great for small businesses where money is tight and needs to go further everyday.

Pros

Software is an easy to install app on iOS or android. You earn money from essential items you would’ve already purchasing. A wealth of stores from Walmart to Per Smart to you name it. After your purchases have been verified you receive cash back. Groceries, office supplies, electronics etc.

Cons

The only Con I noticed was, it took longer to verify the purchases and to receive the cash back. I did receive everything earned but it just took longer.

Review Source

HA

Hailey A.  
Educator  
Education Management  
Used the software for: 1-2 years

### "There Are Better Apps Out There"

December 22, 2022

4.0

Pros

Free money! It's pretty easy to "earn" free money just by doing the shopping you normally do, especially if you buy a lot of name brand items.

Cons

Recently the options of products to buy have been really limited. I haven't used the app much in the past few months. I also dislike how they take $4 out of your earnings after a few months of inactivity, then keep taking out more money. You can't cash out until you've reached $20 in your account. There are better apps out there for shopping rewards!

Review Source

AH

Angel H.  
Manager  
Food & Beverages  
Used the software for: Less than 6 months

### "I LOVE it!! "

September 13, 2022

5.0

I enjoy using Ibotta, who doesn't like a free app that gets you money back.

Pros

I love that Ibotta is Free! I haven't had it very long and have already made $20 back! Free and cash back! Yes please

Cons

I wish there was more opportunities for things I buy.

Review Source

MB

Merribeth B.  
Realtor  
Real Estate  
Used the software for: 6-12 months

### "Awesome Way To Get Cash Back on Purchases"

January 20, 2023

5.0

I am saving money on things I normally buy. I saved over $20 just on Thanksgiving Dinner. It was awesome@

Pros

Mobile App is SUPER easy to use. I can save money at dozens of stores. How great is that!!!

Cons

I have to upload the item on the app before I purchase it.

Review Source

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