# BotSailor Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about BotSailor Software - reviews, pricing plans, popular comparisons to other Chatbot products and more. Source: https://www.capterra.com/p/255452/BotSailor --- # BotSailor Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 14, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) BotSailor ## What is BotSailor? BotSailor is a chatbot builder for WhatsApp, Facebook Messenger, Instagram DM, and Telegram. It's not just a chatbot builder; it’s a complete chatbot marketing software with a variety of features. One of its most valuable features is WhatsApp broadcasting, which allows businesses to send messages to any WhatsApp number, regardless of whether the recipients are in their contact list. By using its webhook workflow or eCommerce automation system, Shopify and WooCommerce stores can be connected to BotSailor for automated messages such as order notifications and abandoned cart recovery notifications. But that’s not all. Using its visual drag-and-drop flow builder and AI (ChatGPT), a fully functional bot can be created within minutes, capable of handling business inquiries and providing 24/7 customer support. Multimedia replies, sequence messaging, user input flow, conditions, and other elements make BotSailor one of the best chatbot solutions. ## What is BotSailor used for? [Chatbot](https://www.capterra.com/chatbot-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $6.99 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for BotSailor?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.xeroneit.net&name=BotSailor) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### BotSailor 3.0 (2) VS. [4.7 (30)](https://www.capterra.com/p/10031687/Text/#reviews) Starting Price $6.99 Flat Rate, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.5 (2) Ease Of Use 4.7 (30) Value For Money 3.0 (2) Value For Money 4.4 (29) Customer Service 3.0 (2) Customer Service 4.7 (30) ## BotSailor alternatives [4.5 (1,134)](https://www.capterra.com/p/134347/Intercom/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.6 (18)](https://www.capterra.com/p/10031266/Fin/#reviews) Starting price $0.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (487)](https://www.capterra.com/p/5923/Celoxis/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/) [4.4 (376)](https://www.capterra.com/p/10009334/ChatGPT/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10009334/ChatGPT/) [View all alternatives](https://www.capterra.com/p/255452/BotSailor/alternatives/) ## FAQs about BotSailor Features and Usability ### What are the key features of BotSailor? BotSailor offers AI Copilot, chatbot, automated responses, and canned responses for customer support and live chat. It also includes lead capture for sales and marketing, multi-language support, natural language processing, and customizable branding to tailor messaging across customer interactions. Integrations ### Which third-party tools and platforms does BotSailor integrate with? BotSailor integrates with Shopify Collabs and WooCommerce for ecommerce workflows. These two catalog integrations let BotSailor connect with store and partner management platforms commonly used by online sellers. Getting Started and Support ### What training and onboarding options does BotSailor offer? BotSailor provides documentation and videos to help teams get started. Documentation offers written reference material for setup and feature guidance, while videos provide visual walkthroughs that users can follow at their own pace. Getting Started and Support ### What customer support options does BotSailor offer? BotSailor provides Email/Help Desk, FAQ/Forum, 24/7 Live Rep, and Chat support. No reviewer feedback about support experience is available in the catalog data, so customer impressions on response times, helpfulness, or common frustrations cannot be summarized. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. AI Copilot 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Chatbot 3.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important AI-based platform which conducts a conversation via auditory or textual methods Automated Responses 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Automatic reply functionality for incoming messages Natural Language Processing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Process and analyze human language in text or audio form Canned Responses Shortcuts for inputting frequently used messages Customer Support Provide online support for your customers through live chat or help desk functionality BotSailor 12 features A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Automatic reply functionality for incoming messages Shortcuts for inputting frequently used messages AI-based platform which conducts a conversation via auditory or textual methods Provide online support for your customers through live chat or help desk functionality Add customized logos and colors to align with company branding Used as a promotional or demonstration tool in sales and marketing presentations Automatically identify and save contact information of potential customers Ability to chat online in real time Manage and support multiple languages Process and analyze human language in text or audio form Streamlining repetitive tasks and activities through automated and predefined workflows Get Advice We can help you find the software with the features you need. Features 3.5 (2) 3.5 Based on 2 reviews ## Pricing Value for money 3.0 (2) Free Version Premium $6.99 Flat Rate,Per Month Agency $89.00 Flat Rate,Per Month Value for money 3.0 (2) 3.0 Based on 2 reviews ## Integrations [ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ Shopify Collabs](https://www.capterra.com/p/167862/Dovetale/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.0 (2) 3.0 Based on 2 reviews ## User reviews Overall rating 3.0 Based on 2 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent DA Darshit A. MD Information Technology and Services ### "Worst customer support" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 March 22, 2024 Cons After getting white label there is no response from the company for onboarding my domain Switched from [Gallabox](https://www.capterra.com/p/238870/Gallabox/) After getting white label there is no response from the company for onboarding my domain Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EK Eric K. Ceo Commercial Real Estate ### "BotSailor Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 13, 2022 Very powerful Pros Easy to be used good for everyone whom want to do a good business Cons I like all that been maybe in future I may come for a subject to it Reasons for choosing BotSailor Because it's stable and fast Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.