# Gate.io Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Gate.io Software - reviews, pricing plans, popular comparisons to other Cryptocurrency Exchange products and more. Source: https://www.capterra.com/p/255453/Gateio --- # Gate.io Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Gate.io ## What is Gate.io? Established in 2013, Gate.io is one of the world's pioneering cryptocurrency exchanges, serving over 22 million users globally. It consistently ranks among the top 3 globally in both trading volume and liquidity. Gate.io is currently ranked second globally in 24-hour spot trading volume, supporting spot trading, futures trading, margin trading, and wealth management products for over 3,800 cryptocurrencies. The platform offers comprehensive and diversified digital asset trading and blockchain application services. It employs zero-knowledge technology to ensure the 100% verifiability of user assets. According to the latest reserve report, Gate.io's total reserves exceed $10 billion, with a reserve ratio of 128.58%. ## What is Gate.io used for? [Cryptocurrency Exchange](https://www.capterra.com/cryptocurrency-exchange-software/) Overall rating Based on 15 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Gate.io?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://Gate.io&name=Gate.io) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Gate.io 3.8 (15) VS. [### Coinbase](https://www.capterra.com/p/233816/Coinbase-Wallet/) [4.0 (142)](https://www.capterra.com/p/233816/Coinbase-Wallet/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (15) Ease Of Use 4.3 (142) Value For Money 3.9 (14) Value For Money 4.0 (125) Customer Service 3.8 (14) Customer Service 3.6 (120) ## Gate.io alternatives [Crypto.com](https://www.capterra.com/p/255186/Cryptocom/) [3.1 (54)](https://www.capterra.com/p/255186/Cryptocom/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 46% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/255186/Cryptocom/) [Binance](https://www.capterra.com/p/252490/Binance/) [4.4 (220)](https://www.capterra.com/p/252490/Binance/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/252490/Binance/) Highest Rated [Sondepay](https://www.capterra.com/p/10023324/Sondepay/) [4.8 (20)](https://www.capterra.com/p/10023324/Sondepay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10023324/Sondepay/) [OKX](https://www.capterra.com/p/275379/OKX/) [4.6 (52)](https://www.capterra.com/p/275379/OKX/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/275379/OKX/) [View all alternatives](https://www.capterra.com/p/255453/Gateio/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Cryptocurrency Sending & Receiving 3.8 (13) 46.15% of 13 reviewers that rated this feature as important or highly important Send and receive coins and cryptocurrency Data Security 4.2 (12) 50.00% of 12 reviewers that rated this feature as important or highly important Protect sensitive data for digital privacy Digital Asset Management 3.7 (11) 54.55% of 11 reviewers that rated this feature as important or highly important Manage digital assets Payment Processing 3.8 (11) 36.36% of 11 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Real-Time Data 4.0 (11) 54.55% of 11 reviewers that rated this feature as important or highly important Receive data and information in real time Cryptocurrency Staking 4.1 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Committing cryptocurrency assets to support a blockchain network and confirm transactions Gate.io 25 features Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Accept and process cryptocurrency transactions such as Bitcoin Send and receive coins and cryptocurrency Committing cryptocurrency assets to support a blockchain network and confirm transactions Monitor and track cryptocurrencies. Assembly of graphs and charts for visualizing and tracking statistics/metrics Safeguard confidential data and meet compliance regulations Protect sensitive data for digital privacy Manage digital assets Automatically collect recurring fees or dues from members A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time Manage and handle financial assets as well as other investments. Buy, sell, and transfer multiple types of Cryptocurrency Purchase and sell non-fungible token (NFT) assets via blockchain platforms Accept, record, and reconcile financial transactions Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk Reallocation of assets to reflect changing investment goals or market conditions Publish dashboard publicly on various platforms Receive data and information in real time Monitor and track stocks across portfolios and watch lists, Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Review data from past periods to reveal recurring tendencies and predict future performance Interact with data visualization elements, such as charts and graphs, to drill down into data Features 3.9 (15) 3.9 Based on 15 reviews ## Pricing Value for money 3.9 (14) ### Starting price Contact vendor for pricing Free trial not available Value for money 3.9 (14) 3.9 Based on 14 reviews ## Support, customer service and training options Customer Service 3.8 (14) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.8 (14) 3.8 Based on 14 reviews ## User reviews Overall rating 3.8 Based on 15 reviews Filter by rating 5(8) 4(2) 3(2) 2(0) 1(3) Mentioned topic Sorted by most recent XC Xavier C. ceo Arts and Crafts ### "I have been scammed out of €5,000" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 28, 2025 Pros I have been using Gate.io for years until they scaammed me. Cons I have been scammed out of €5,000 by Gate.io. I made a €5,000 deposit via bank transfer three weeks ago, they received the money, but they have never credited it to my account. Their customer service team has been giving me excuses for two weeks, but the reality is they’ve kept my money and refuse to refund it. I have filed a legal complaint against them, and I encourage all of you who have also been scammed to take legal action against these fraudsters. This is unacceptable. They are stealing people’s money! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MI Maryam I. Registered Nurse Hospital & Health Care ### "Gate.io is a good exchange but needs to work on their KYC" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 3/10 November 27, 2024 My experience with gate io is kinda poor, still having kyc issues Pros I love the ease of crypto trading, launchpool rewards and crypto staking options. Their web3 wallet is second to none Cons The KYC verification services are poor and withdrawal fees are higher than other crypto exchanges Switched from [Kucoin](https://www.capterra.com/p/255454/Kucoin/) Not all token were listed on that exchange Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GM gabriel m. Owner Retail ### "GATE IO IS NOT ALLOWING WITHDRAWS" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 September 21, 2024 Pros Nothing, they wont release your funds once you deposit Cons Im having the same issue as many of you, gate io is holding my withdraw of 6.5 BTC for weeks now, the ticket number is 1404957 Support will just reply "Please be patient, a specialist is looking into this" and wont do anything . I guarantee you there will be a reply here saying the same. All of the required documentation has been submitted. This is clearly a scam. I created a group so that we can start the class action Anyone else affected by the same, please join \[sensitive content hidden\] Switched from [Binance](https://www.capterra.com/p/252490/Binance/) I thought gate io was going to be better, super wrong Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AM Astrid M. founder Health, Wellness and Fitness ### "FRAUD - stay away from gateio" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 29, 2024 Terrible - fraudulent company that takes your money and then delists your country and only has countries that no one is a part of Pros none - there is nothing positive to say - their customer service does not follow up when it actually matters Cons They are FRAUD - take your money and then lock you out of your account. Do not invest and stay far away from them. Customer service only replies to ask you for a million documents. And once you have given them all the proof of identity, photos and other requests for them to help you access your account, they disappear and no longer respond. keeping your money and locked out of your account access. I have dealt with \[sensitive content hidden\] from the gate io team, and received no reply once all documentation asked for was provided. Due to the lack of reply from the Gate io support team there are 3 support ticket requests outstanding with no follow up and multiple attempts asking for a response. You can find all my emails under my email Gate.io - MOREOVER - they now block you once you can login to your account as your original counrty you registered with is delisted. so you can not even move or take your funds out. DO NOT USE this platfrom. Customer service also never comes to a solution and ignores all your attempts to reach out to them! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BY Bediss Y. Digital marketer Retail ### "Il y a mieux" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 December 22, 2023 Pros Propose une gamme étendue de cryptomonnaies pour le trading Cons Interface complexe et service client à améliorer Switched from [Binance](https://www.capterra.com/p/252490/Binance/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. OY Oleh Y. Developer Information Technology and Services ### "Gate is a nice exchange for crypto trading" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 18, 2023 Pros I use the platform for crypto trading and must say it's really convenient. Not only that, but it also has very low fees, and some cool features like the gate point system, convenient p2p and more Cons The support team is taking a lot of time to reply sometimes Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Ronok R. crypto trader Accounting ### "Top crypto exchange" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 31, 2023 Pros easy to use, lots of crypto to trade, fee is so less, free startup that everyone can participate, lots trading competition are running everyday, you can use points for trading fee. Cons sometimes it list unknown meme project so be aware them, otherwise its ok Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Database administrator Information Technology and Services ### "Beginner Trader at Gateio " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 31, 2023 so far none Pros I like its user friendliness both in the web version and in the mobile app Cons That sometimes it is a bit slow in the mobile app version Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SD Serg D. PM Design ### "Gate is an excellent exchange " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 3, 2023 Pros I have been trading on the Gate exchange for over a year now. I like a large selection of cryptocurrencies, there are more than 1400 of them. There is a P2P service where you can buy cryptocurrencies at the best deals. There are no trading fees on BTC pairs. You can earn not only on trading, but also on activities. Their Gate offers a lot. Here is the easiest and fastest verification during registration. Support and security are good. Support is always in touch. Cons Unusual design. It took me quite a long time to get used to it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AL Andrey l. \- Accounting ### " best crypto exchanges" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 19, 2023 Pros one of the best crypto exchanges there are many tools for trading many different crypto assets operational support there are bonuses thanks to which you save on commissions when opening a transaction fast transaction processing input and output Cons I have not identified any disadvantages for myself everything suits me Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/255453/Gateio/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Coinbase vs Gate.io](https://www.capterra.com/compare/233816-255453/Coinbase-Wallet-vs-Gateio)[Binance vs Gate.io](https://www.capterra.com/compare/252490-255453/Binance-vs-Gateio)[OKX vs Gate.io](https://www.capterra.com/compare/255453-275379/Gateio-vs-OKX) [Kucoin vs Gate.io](https://www.capterra.com/compare/255453-255454/Gateio-vs-Kucoin)[Bitget vs Gate.io](https://www.capterra.com/compare/255453-10016059/Gateio-vs-Bitget)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)