--- title: "Gate.io Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Gate.io Software - reviews, pricing plans, popular comparisons to other Cryptocurrency Exchange products and more." source_url: "https://www.capterra.com/p/255453/Gateio/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Gate.io Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Gate.io ## What is Gate.io? Established in 2013, Gate.io is one of the world's pioneering cryptocurrency exchanges, serving over 22 million users globally. It consistently ranks among the top 3 globally in both trading volume and liquidity. Gate.io is currently ranked second globally in 24-hour spot trading volume, supporting spot trading, futures trading, margin trading, and wealth management products for over 3,800 cryptocurrencies. The platform offers comprehensive and diversified digital asset trading and blockchain application services. It employs zero-knowledge technology to ensure the 100% verifiability of user assets. According to the latest reserve report, Gate.io's total reserves exceed $10 billion, with a reserve ratio of 128.58%. ## What is Gate.io used for? [Cryptocurrency Exchange](https://www.capterra.com/cryptocurrency-exchange-software/) Overall rating Based on 15 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Gate.io?[Manage this product listing](https://www.g2.com/products/gate-io/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Gate.io 3.8 (15) VS. [### Coinbase](https://www.capterra.com/p/233816/Coinbase-Wallet/) [4.0 (142)](https://www.capterra.com/p/233816/Coinbase-Wallet/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (15) Ease Of Use 4.3 (142) Value For Money 3.9 (14) Value For Money 4.0 (125) Customer Service 3.8 (14) Customer Service 3.6 (120) ## Gate.io alternatives [Crypto.com](https://www.capterra.com/p/255186/Cryptocom/) [3.1 (54)](https://www.capterra.com/p/255186/Cryptocom/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 46% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/255186/Cryptocom/) [0xProcessing](https://www.capterra.com/p/10032927/0xProcessing/) [4.6 (23)](https://www.capterra.com/p/10032927/0xProcessing/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10032927/0xProcessing/) [Binance](https://www.capterra.com/p/252490/Binance/) [4.4 (223)](https://www.capterra.com/p/252490/Binance/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/252490/Binance/) Highest Rated [Sondepay](https://www.capterra.com/p/10023324/Sondepay/) [4.8 (20)](https://www.capterra.com/p/10023324/Sondepay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10023324/Sondepay/) [View all alternatives](https://www.capterra.com/p/255453/Gateio/alternatives/) ## Features AI summary Based on 678 Cryptocurrency Exchange reviews Capterra data shows that buyers of Cryptocurrency Exchange software rank the following features as their top priorities: - **Data Security** (**54%** of reviewers rated this feature as critical) - **Cryptocurrency Sending & Receiving** (**50%**) - **Real-Time Data** (**44%**) Gate.io supports all three of the features reviewers value most: **Data Security**, **Cryptocurrency Sending & Receiving**, and **Real-Time Data**. Together, these capabilities help businesses protect digital assets, manage crypto transfers efficiently, and track market activity as it happens, allowing teams to make informed trading and operational decisions. Data Security 4.2 (12) 50.00% of 12 reviewers that rated this feature as important or highly important Protect sensitive data for digital privacy Cryptocurrency Sending & Receiving 3.8 (13) 46.15% of 13 reviewers that rated this feature as important or highly important Send and receive coins and cryptocurrency Real-Time Data 4.0 (11) 54.55% of 11 reviewers that rated this feature as important or highly important Receive data and information in real time Dashboard 4.0 (5) 0.00% of 5 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics Payment Processing 3.8 (11) 36.36% of 11 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Digital Asset Management 3.7 (11) 54.55% of 11 reviewers that rated this feature as important or highly important Manage digital assets Gate.io 25 features ### All Features - ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Cryptocurrency Processing: Accept and process cryptocurrency transactions such as Bitcoin - Cryptocurrency Sending & Receiving: Send and receive coins and cryptocurrency - Cryptocurrency Staking: Committing cryptocurrency assets to support a blockchain network and confirm transactions - Cryptocurrency Tracking: Monitor and track cryptocurrencies. - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Loss Prevention: Safeguard confidential data and meet compliance regulations - Data Security: Protect sensitive data for digital privacy - Digital Asset Management: Manage digital assets - Fee Collection: Automatically collect recurring fees or dues from members - Income & Balance Sheet: A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time - Investment Management: Manage and handle financial assets as well as other investments. - Multi-Coin Support: Buy, sell, and transfer multiple types of Cryptocurrency - NFT Trading: Purchase and sell non-fungible token (NFT) assets via blockchain platforms - Payment Processing: Accept, record, and reconcile financial transactions - Portfolio Management: Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk - Portfolio Rebalancing: Reallocation of assets to reflect changing investment goals or market conditions - Public Dashboards: Publish dashboard publicly on various platforms - Real-Time Data: Receive data and information in real time - Stock Tracking: Monitor and track stocks across portfolios and watch lists, - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data --- Features 3.9 (15) 3.9 Based on 15 reviews ## Pricing Value for money 3.9 (14) Value for money 3.9 (14) 3.9 Based on 14 reviews ## Support, customer service and training options Customer Service 3.8 (14) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.8 (14) 3.8 Based on 14 reviews ## User reviews Overall rating 3.8 Based on 15 reviews Filter by rating Counts reflect reviews available in this feed. 5(8) 4(2) 3(2) 2(0) 1(3) Mentioned topic Recent reviews first, then most helpful Anuj K. Blockchain enthusiast Used the software for: 1-3 years ### "Leading Cryptocurrency Exchange with Over 1000 Different Cryptocurrencies" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 5, 2022 Gate.io is becoming best day by day and it is overall very good experience to use Gate.io Web and mobile application. best thing is that gate.io has a large number of users who bring volume to the exchange which helps to execute trades in a matter of seconds. Pros i find gate.io is very fast working crypto exchange where i can trade with upto 1400 different crypto currencies. gate.io has number of trading pairs including bitcoin, ethereum and stablecoins. it is safe and secure to store your funds in exchange wallet without and hesitation of security. gate.io is constantly developing new products for user which make crypto trading more easy. Cons User interface is little leggy and slow as i use mobile application since 2019 and i didn't find any major upgrade in mobile app user interface. although it is safe and secure with multiple authentication methods but team should upagrade UI too. Ronok R. crypto trader Used the software for: 3-5 years ### "Top crypto exchange" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 4, 2023 Pros easy to use, lots of crypto to trade, fee is so less, free startup that everyone can participate, lots trading competition are running everyday, you can use points for trading fee. Cons sometimes it list unknown meme project so be aware them, otherwise its ok Xavier C. ceo Used the software for: 1-3 years ### "I have been scammed out of €5,000" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 29, 2025 Pros I have been using Gate.io for years until they scaammed me. Cons I have been scammed out of €5,000 by Gate.io. I made a €5,000 deposit via bank transfer three weeks ago, they received the money, but they have never credited it to my account. Their customer service team has been giving me excuses for two weeks, but the reality is they’ve kept my money and refuse to refund it. I have filed a legal complaint against them, and I encourage all of you who have also been scammed to take legal action against these fraudsters. This is unacceptable. They are stealing people’s money! LC Liliam C. CS Used the software for: Less than 1 year ### " Ongoing Education and Growth" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 25, 2023 In an industry frequently marred by mediocre customer service, Gate.io stands out. They offer 24/7 customer support through multiple channels, including live chat, email, and social media. The support team is well-informed, efficient, and committed to resolving any issues users may face. This exceptional attentiveness and professionalism give users confidence, knowing they can depend on the support team when needed. Pros Gate.io's dedication to user education, demonstrated through its informative articles, tutorials, and webinars, has been instrumental in my financial development. Staying informed about market trends and trading tactics has allowed me to fine-tune my strategies and make more effective investment decisions.My financial path has been elevated by harnessing the powerful tools and features provided by Gate.io. The platform's comprehensive coin selection, sophisticated trading features, passive income avenues, and educational resources have played a vital role in enhancing my finances and fostering a prosperous investment journey. Cons As an ardent crypto aficionado, I have had the opportunity to experiment with numerous cryptocurrency exchanges over time. Among them, Gate.io has consistently excelled due to its cutting-edge features, superior security, and streamlined user experience. Their KYC is a bit hard but this enhances security as well, so I it's fine. DA Database administrator Database administrator Used the software for: Less than 1 year ### "Beginner Trader at Gateio " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 2, 2023 so far none Pros I like its user friendliness both in the web version and in the mobile app Cons That sometimes it is a bit slow in the mobile app version OW Owner Owner Used the software for: 3-5 years ### "GATE IO IS NOT ALLOWING WITHDRAWS" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 September 27, 2024 Pros Nothing, they wont release your funds once you deposit Cons Im having the same issue as many of you, gate io is holding my withdraw of 6.5 BTC for weeks now, the ticket number is 1404957 Support will just reply "Please be patient, a specialist is looking into this" and wont do anything . I guarantee you there will be a reply here saying the same. All of the required documentation has been submitted. This is clearly a scam. I created a group so that we can start the class action Anyone else affected by the same, please join \[sensitive content hidden\] Maryam I. Registered Nurse Used the software for: Less than 1 year ### "Gate.io is a good exchange but needs to work on their KYC" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 3/10 December 15, 2024 My experience with gate io is kinda poor, still having kyc issues Pros I love the ease of crypto trading, launchpool rewards and crypto staking options. Their web3 wallet is second to none Cons The KYC verification services are poor and withdrawal fees are higher than other crypto exchanges FO founder founder Used the software for: 1-3 years ### "FRAUD - stay away from gateio" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 30, 2024 Terrible - fraudulent company that takes your money and then delists your country and only has countries that no one is a part of Pros none - there is nothing positive to say - their customer service does not follow up when it actually matters Cons They are FRAUD - take your money and then lock you out of your account. Do not invest and stay far away from them. Customer service only replies to ask you for a million documents. And once you have given them all the proof of identity, photos and other requests for them to help you access your account, they disappear and no longer respond. keeping your money and locked out of your account access. I have dealt with \[sensitive content hidden\] from the gate io team, and received no reply once all documentation asked for was provided. Due to the lack of reply from the Gate io support team there are 3 support ticket requests outstanding with no follow up and multiple attempts asking for a response. You can find all my emails under my email Gate.io - MOREOVER - they now block you once you can login to your account as your original counrty you registered with is delisted. so you can not even move or take your funds out. DO NOT USE this platfrom. Customer service also never comes to a solution and ignores all your attempts to reach out to them! UT User Testing User Testing Used the software for: 1-3 years ### "Secure Crypto Exchange" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 25, 2022 I have a great experience with gate.io, overall gate.io is my best crypto exchange.it support newly launched coins. Pros 1\. Gate.io has low trading fee. 2. it supports Initial Exchage Offering(IEO) platform. 3. User-friendly interface. 4. Gate.io is highly secure exchange because it has 2FA,Google Authenticator,fingerprint login features. 5. it has great customer chat and mail support. Cons 1\. KYC is required to withdraw funds in gate.io. 2. Gate.io app has lag issues while using but it will be fixed on updates. 3. Higher withdrawal fee for few crypto currencies. Sergey D. PM Used the software for: 1-3 years ### "Gate is an excellent exchange " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 5, 2023 Pros I have been trading on the Gate exchange for over a year now. I like a large selection of cryptocurrencies, there are more than 1400 of them. There is a P2P service where you can buy cryptocurrencies at the best deals. There are no trading fees on BTC pairs. You can earn not only on trading, but also on activities. Their Gate offers a lot. Here is the easiest and fastest verification during registration. Support and security are good. Support is always in touch. Cons Unusual design. It took me quite a long time to get used to it. [View all Reviews](https://www.capterra.com/p/255453/Gateio/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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