--- title: "Mailsoftly Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Mailsoftly Software - reviews, pricing plans, popular comparisons to other Email Marketing products and more." source_url: "https://www.capterra.com/p/255467/Mailsoftly/" page_type: "product" language: "en" publication_date: "2026-10-29" --- # Mailsoftly Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on October 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Mailsoftly ## What is Mailsoftly? Mailsoftly is a permission-based email marketing platform for organizations where email is essential but not anyone's full-time job: growing businesses, nonprofits, schools and PTAs, local governments, associations, professional services firms, marketing agencies, and consultants. Build and segment your contact list, design campaigns in a drag-and-drop editor with industry email templates, publish signup forms and landing pages, and track opens, clicks, and unsubscribes at the link level. Deliverability help is hands-on: we walk you through SPF, DKIM, and DMARC setup on your own domain. Your whole team works in one account, with unlimited users on the Enterprise plan. Real people answer support, we review your first campaign with you for free, and switching includes free migration of your lists, templates, and forms. Nonprofits and public-sector teams receive a 20% discount, purchase orders and invoicing are supported, and pricing stays readable as your list grows. ## What is Mailsoftly used for? [Email Marketing](https://www.capterra.com/email-marketing-software/)[Email Management](https://www.capterra.com/email-management-software/)[Contact Management](https://www.capterra.com/contact-management-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $15 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Mailsoftly?[Manage this product listing](https://www.g2.com/products/mailsoftly/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Mailsoftly 5.0 (3) VS. [4.5 (4,492)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting Price $15 Other, One Time Starting Price $20 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (3) Ease Of Use 4.4 (4,393) Value For Money 5.0 (3) Value For Money 4.3 (3,521) Customer Service 5.0 (3) Customer Service 4.4 (3,531) ## Mailsoftly alternatives [4.5 (603)](https://www.capterra.com/p/207295/Seamless-AI/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.4 (18,833)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.5 (830)](https://www.capterra.com/p/152769/eWay-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.3 (7,008)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars ## FAQs about Mailsoftly Overview ### What company size and specific industries is Mailsoftly built for? Mailsoftly is designed for growing businesses and organizations where email is important but not handled by a full-time specialist, including nonprofits, schools and PTAs, local governments, associations, and professional services firms. Features and Usability ### What are the key features of Mailsoftly? Mailsoftly offers email sequences, newsletters, and campaign scheduling, along with personalization, segmentation, and A/B testing. Core tools include an HTML editor, email and mobile preview, deliverability management, list management, CRM integration, reporting, and workflow automation for email marketing and contact management. Pricing ### How much does it cost and what fees or limitations are included? Mailsoftly starts at free for up to 500 contacts, with a free version and free trial available. Paid plans are the $15 Starter, $39 Basic, $79 Business, and $159 Premium monthly flat rates. Starter includes 10,000 sends and one active automation; higher tiers raise contact limits and sending volume. Integrations ### Which third-party tools and platforms does Mailsoftly integrate with? Mailsoftly connects natively to Gmail, Google Calendar, Google Drive, Google Forms, and Google Sheets, along with Jotform, Shopify, WordPress, YouTube, Facebook Apps and Tabs, LinkedIn Jobs, and Zapier. It also includes ChatGPT, Corvisio OKR, and Webhook Relay for broader workflow and content connections. Getting Started and Support ### What training and onboarding options does Mailsoftly offer? Mailsoftly provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos give users self-paced reference material for setup and product learning. Getting Started and Support ### What customer support options does Mailsoftly offer? Mailsoftly provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Support experience details are not available from reviewer feedback, so no claims can be made about response speed, helpfulness, or common issues with these channels. ## Features AI summary Based on 20,574 Email Marketing reviews Capterra data shows that buyers of Email Marketing software rank the following features as their top priorities: - **Email Campaign Management** (**50%** of reviewers rated this feature as critical) - **Campaign Scheduling** (**45%**) - **Contact Management** (**40%**) Mailsoftly supports all three features that reviewers rate highest: **Email Campaign Management**, **Campaign Scheduling**, and **Contact Management**. Together, these capabilities help businesses create and send campaigns, plan delivery at the right time, and keep subscriber lists organized, allowing teams to run more consistent email marketing efforts and manage outreach more effectively. Email Campaign Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Plan, execute, and analyze email marketing campaigns Contact Management 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Manage, organize, and store contact information List Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage contacts across multiple mailing lists Customizable Fields 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Customize data fields to support various needs and use cases Email Marketing 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Create and send email blasts/campaigns Reporting/Analytics 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Mailsoftly 108 features ### All Features - A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Autoresponders: Create and automatically send premade copy in response to customer messages - Basic Reporting: Access pre-built and custom reports and dashboards to measure leads by source/campaign/month, email performance, landing page performance, and web and social activity. Create report subscriptions that can automatically send updates to your team and executives. - Batch Processing: Software's ability to perform similar action on multiple similar files simultaneously - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates - Campaign Segmentation: Group campaigns by project, client, or campaign for better management. - CAN-SPAM Compliance: Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act - Canned Responses: Shortcuts for inputting frequently used messages - Click Tracking: Track the amount of clicks on individual products to measure campaign results - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - CRM Integration: Integration with third-party CRM systems - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customer Surveys: Tool to send questionnaires to customers to gauge feedback - Customizable Branding: Add customized logos and colors to align with company branding - Customizable CTAs: Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.) - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Data Import & Export Tools: Ability to input, modify, and extract data from the application in bulk through a structured file. - Data Import/Export: Import and export data to and from software applications - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period - Dynamic Content: Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience - Email and Mobile Preview: Make sure subscribers see email as intended. View emulated inboxes of major email providers and mobile devices (e.g., iOS, Android) to resolve rendering issues. - Email Campaign Management: Plan, execute, and analyze email marketing campaigns - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Monitoring: Ability to oversee and optimize the operations of a mail server - Email Sequences: Set up automated email sequences to streamline outreach and engage leads/contacts - Email Templates: Pre-made examples and templates for emails - Email Tracking: Track delivered, received, and opened emails - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Geolocation: Determines the location of a device using GPS or an IP address - HTML Editor: Add, edit, and manipulate HTML code directly - Image Library: Store and manage images - Inbox Management: Organize, prioritize, and manage incoming communications - Interaction Tracking: Track interaction history by documenting conversations for contacts - Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects - Lead Capture: Automatically identify and save contact information of potential customers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Nurturing: Engage with a lead throughout the sales process by actively providing information - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - List Management: Manage contacts across multiple mailing lists - Manage Email Deliverability: Ensure inbox delivery. Includes opt-in management, bounce handling, unsubscribe processing, suppression lists, email preview, spam checking, link validation, and delivery monitoring. - Manage Email Lists: List management tools include importing and maintaining subscriber data. Manage list segmentation, profile attribute management, and delivery status. Subscribers self-manage preferences. - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Marketing Calendar: See past and upcoming campaigns and communications in a calendar view - Message Personalization: Personalize text messages using templates and custom fields - Mobile Access: Access software remotely via mobile devices - Mobile Optimization: Optimize content to ensure it is easily accessible for mobile users - Multi-Campaign: Manage multiple campaigns in one system - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Multivariate Testing: Create many versions of emails, forms, or actions and gauge which is most effective - Newsletter Management: Create and update newsletter content to increase engagement - Personalization: Adjust communications based on previous interactions or personal preferences - Pipeline Reports: Visual representation of sales prospects & how many deals are in your sales funnel, the stage each deal is in, and the value of deals. - Preview Functionality: Preview materials before finalizing projects - Prioritization: Arrange tasks based on the level of priority or urgency - Queue Management: Monitor wait time and abandonment for incoming requests that have not been routed - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Analytics: Track in detail how users interact with your campaigns and pages (scrolling, button interactions, etc.) - Sales Pipeline Management: Pipeline view and tracking lead status - Search Marketing: Track visibility and traffic from search engines - Segmentation: Group leads or contacts based on their specific characteristics - Shared Contacts: Share contacts with other applications like Gmail and CRM - Signature Management: Add and maintain centralized email signature(s) across an organization - Simple Mail Transfer Protocol (SMTP): Internet standard communication protocol to transmit electronic mails - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Spam Blocker: Filters used to determine different types of malware threats - Subscriber Management: Add or remove subscribers from mailing lists - Subscription Management: Process of managing customer subscription lifecycle for a recurring service or a product - Support Ticket Management: Allow customers/users to submit support queries and service requests - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Tags: Allows users to create and assign custom tags to emails. - Task Management: Create, manage and track all task activities and progression - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Website Analytics: Track and analyze information regarding website visitors - Website Visitor Tracking: Monitor activity of individuals who visit your website using cookies - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks - WYSIWYG Editor: What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface --- Get Advice We can help you find the software with the features you need. Features 5.0 (3) 5.0 Based on 3 reviews ## Pricing Value for money 5.0 (3) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/255467/Mailsoftly/pricing/) Free $0.00 It includes: - 1 User - No Payment Required - Up to 500 Contacts - Contact management - Email templates - Contact segmentation - Open & click reporting - Limited reports Starter $15.00 Flat Rate,Per Month It includes: - Dedicated IP pools - SLA - Email Support - API access & webhooks - Remove Mailsoftly branding - Advanced reports and click map - A/B testing - 3 Forms and landing pages - 1 Active automations - 1 Sender addresses - 1 Email domain authentication - 10,000 Email sends / month - Up to 1K contacts - 1 User Basic $39.00 Flat Rate,Per Month It includes: - 1 User - Everything in Free Trial plus: - Up to 5K Contacts - Send up to 40K Emails / Month - Import / export contacts - Notes & follow-up activities - Basic email scheduling - Tag management - Remove Mailsoftly branding - Forms & landing pages - 1 domain authentication Business $79.00 Flat Rate,Per Month It includes: - 3 Users - Everything in Basic plus: - Up to 15K Contacts - Send up to 150K Emails / Month - Basic email automation - Campaign reports - Newsletters & bulk actions - SMTP customization - Advanced AI features - Scheduling with time zones - Sender customization - Phone & priority support - Migration support - 1 onboarding session Premium $159.00 Flat Rate,Per Month It includes: - 5 Users - Everything in Business plus: - Up to 30K Contacts - Send up to 300K Emails / Month - Behavioral targeting - Advanced personalization - Advanced segmentation - Dedicated IP pools - Newsletter planner - API access & webhooks - Advanced automation - Generative AI - Video conference support - Multi-domain management - 4 onboarding sessions Enterprise Custom It includes: - More than 30K contacts - Everything in Premium plus: - Done-for-you email setup - Dedicated CSM & deliverability engineer - Priority migration support - Custom branding & domain - Service Level Agreements - Dedicated IP pools & consultation - Account audit & improvements - Integration support - Fast-response priority support Value for money 5.0 (3) 5.0 Based on 3 reviews ## Integrations [ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ LinkedIn Jobs](https://www.capterra.com/p/172060/LinkedIn-Jobs/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[ YouTube](https://www.capterra.com/p/237905/YouTube/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (3) 5.0 Based on 3 reviews ## User reviews Overall rating 5.0 Based on 3 reviews Filter by rating 5(3) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent OS Ozlem S. CRM Automotive ### "User-friendly, fast, and professional support service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 23, 2026 Mailsoftly is the most user-friendly email marketing software available. It doesn’t burden you with an unnecessary or cumbersome interface. It’s easy to use, practical, generates detailed statistical data, and runs quickly. In addition to all this, there’s a customer service and technical support team ready to quickly assist you with any issues or questions you may have. Furthermore, I’d like to specifically emphasize that, given the service we receive, this paid subscription is not a loss or expense for us—it’s a gain. Pros It’s easy to use, practical, generates detailed statistical data, and runs quickly. In addition to all this, there’s a customer service and technical support team ready to quickly assist you with any issues or questions you may have. Cons I haven't had any negative experiences with the software. I will update my review if I encounter any negative issues. Switched from [Intuit Mailchimp Email Marketing](https://www.capterra.com/p/10059087/Intuit-Mailchimp-Email-Marketing/) it wasn't user-friendyl and any technical support avaible Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NP Nihan P. Event Coordinator Non-Profit Organization Management ### "Reliable, High-Volume Email Delivery with Fast, Responsive Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 18, 2026 Switching to Mailsoftly was one of the best decisions for our organization. As a nonprofit sending more than 3,000 emails a day to over 1,500 institutions, reliable delivery was critical for us, and Mailsoftly solved this completely — our emails now reach the inbox consistently instead of going to spam. The technical support team is fast and responsive, and they keep improving the platform with new, user-friendly features. Our open and click rates have clearly improved since we made the switch, and we can easily expand our package as our needs grow. Pros Mailsoftly offers excellent deliverability — even though we send more than 3,000 emails a day to over 1,500 institutions, our emails consistently reach the inbox instead of going to spam, and mail providers trust the system. Customer support is very fast and helpful whenever we need assistance with a specific feature. The platform is also easy to use for preparing e-newsletters and announcements, and it offers many useful features for campaign management. We can expand our package flexibly as our needs grow, and the team keeps improving the product with new, user-friendly features. Since switching, our open and click rates have improved noticeably. Cons There isn't anything major we dislike. If we had to mention one thing, it would be the template variety — having more ready-made templates to choose from would save us even more time when preparing our announcements and e-newsletters. Switched from [Intuit Mailchimp Email Marketing](https://www.capterra.com/p/10059087/Intuit-Mailchimp-Email-Marketing/) We switched because Mailsoftly offered faster and more complete solutions to the problems we were facing. Compared to our previous system, Mailsoftly gives us much better deliverability — our emails reach the inbox reliably instead of going to spam, even though we send more than 3,000 emails a day to over 1,500 institutions. The technical support is also faster and more responsive whenever we need help with a specific feature. Overall, Mailsoftly feels more scalable for our needs, since we can expand our package as our organization grows, and the team keeps adding new, user-friendly features. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SC Sevval C. Growth Specialist Accounting ### "So easy to use and budget friendly!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 2, 2023 Pros I've been using Mailsoftly for a while, and I couldn't be more pleased with the results. Email marketing is a snap because to the software's extensive feature set. I adore the drag-and-drop email builder because it makes it simple for me to make beautiful and useful emails. Advanced analytics are also provided by the software, allowing me to monitor the success of my campaigns and come to wise conclusions. The customer service crew has been excellent, responding to any questions I had with promptness and assistance. Anyone looking for an effective and efficient strategy to reach their audience should definitely check out this email marketing software, in my opinion. Cons I was frustrated by certain technological difficulties I had sending emails. The customer service staff did, however, work quickly and courteously to help me. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.