# ispmanager Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is ispmanager the right Server Management solution for you? Explore 33 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/255480/ISPmanager/reviews

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ispmanager

4.7 (33)

[View alternatives](https://www.capterra.com/p/255480/ISPmanager/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of ispmanager

Ease of use

4.5

Customer Service

4.5

## Pros and Cons in Reviews

Adam B

Software Developer and Server AdministratorInformation Technology and Services, Self-employedUsed the software for: 1-2 years.

“Everything works seamlessly and developers are learning to constantly add new features. If I were to compare functions with panels at the same price level, then ISPmanager is above average in its functions.“

May 17, 2022

Adam B

Software Developer and Server AdministratorInformation Technology and Services, Self-employedUsed the software for: 1-2 years.

“Another problem is poor development documentation and because of this, the development of custom add-ons and modifications for ISPmanager is difficult.“

May 17, 2022

NJ

Nenad J

DirectorInformation Technology and Services, 2 - 10 employeesUsed the software for: Less than 6 months.

“It doesn't try to be a clone of every other control panel, I feel like they do a unique enough job on a few key things that matter and overall it's a very nice end-user experience.“

April 20, 2022

OZ

Oleksandr Z

FounderComputer Networking, 2 - 10 employeesUsed the software for: More than 2 years.

“party software is really hard to connect even API works fine.“

June 18, 2022

AK

Alexander K

OwnerInternet, 11 - 50 employeesUsed the software for: More than 2 years.

“The license costs grows every year.“

June 18, 2022

SG

Sohrab G

CTOAnimation, 2 - 10 employeesUsed the software for: More than 2 years.

“E-mail managment very poor i can't give tio my users email password setting up themselvs.“

April 21, 2022

## Showing most helpful reviews

Showing 1-25 of 33 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Максим М.  
discoboss  
Broadcast Media  
Used the software for: I used a free trial

### "my review"

March 29, 2022

5.0

3 years

Pros

The price and quality of the product. All in one

Cons

Haven't found this yet. I hope I don't find out

Review Source

Response from ispmanager

April 4, 2022

Thank you for the review! We're glad you like the product.

SS

Shafei S.  
Developer  
Information Technology and Services  
Used the software for: 6-12 months

### "Very good web control panel "

June 18, 2022

4.0

My overall experience is that I have been using ipmanager for almost a year, and I like it very much. don't think I will change it.

Pros

the price is very good compared to others and full features.

Cons

My only issue with it is to be using their billing system(bill manager) I have to have ipmanager.

Reason for choosing ispmanager

Value for money, ease of use and productivity

Switched from

[Plesk](https://www.capterra.com/p/154482/Plesk/)[cPanel & WHM](https://www.capterra.com/p/165247/WHM/)

Couldn't find something better than Ispmanager.

Review Source

Response from ispmanager

September 15, 2022

Hello, Shafei Thank you for sharing your feedback and choosing our product. We are glad that you like it :) If you have any troubles with BILLmanager integration our support team is always ready to help or suggest alternatives. You can find more information on how to contact them on our website: https://www.ispmanager.com/support

VR

Verified Reviewer  
Software Developer and Server Administrator  
Information Technology and Services  
Used the software for: 1-2 years

### "Good panel in price / performance ratio"

May 17, 2022

4.0

ISPmanager is good for novice users who just want to install and host. In terms of price / performance, it is probably the best panel you can get, but it also has its negatives.

Pros

ISPmanager has all the necessary functions for classic web hosting. Everything works seamlessly and developers are learning to constantly add new features. If I were to compare functions with panels at the same price level, then ISPmanager is above average in its functions.

Cons

The disadvantage of ISPmanager is poor support, which usually does not understand what is wanted. When support after several messages understands what is wanted, it only gives general advice or an excuse and they are not able to give any firm opinion. Another problem is poor development documentation and because of this, the development of custom add-ons and modifications for ISPmanager is difficult. At the same time, they do not provide developer license.

Alternatives considered

[Plesk](https://www.capterra.com/p/154482/Plesk/)[cPanel & WHM](https://www.capterra.com/p/165247/WHM/)

Reason for choosing ispmanager

ISPmanager was the best in terms of function / price.

Review Source

Response from ispmanager

May 24, 2022

Hello! Thank you for the review. We are going to upgrade our tech support. Hope you will see the changes soon.

KJ

Karol J.  
Main Admin  
Internet  
Used the software for: 2+ years

### "Best server panel!"

May 16, 2022

5.0

best server/hosting panel i ever use - plesk, cpanel, directadmin can learn from it

Pros

multi-server environment, cloudlinux, easy of setup, seperate php versions and db versions

Cons

DNS templates missing, miss mx node like proxmox mailgateway,

Switched from

[Plesk](https://www.capterra.com/p/154482/Plesk/)[cPanel & WHM](https://www.capterra.com/p/165247/WHM/)

because they are not multi-server environment

Review Source

Response from ispmanager

May 18, 2022

Hello Karol. Thank you for the review! We are happy you like the product. And we will push your comments about DNS and mailgates to our development team, be sure.

JB

John B.  
President  
Information Technology and Services  
Used the software for: 2+ years

### "It works but was too expensive for what it is."

April 20, 2022

4.0

As a whole the software works, but is WAY to expensive. After all, they force us to pay for a lic for something as simple as a DNS server. We cluster our install, meaning one servicer per server. We have 2 DNS servers, 4 email servers and 2 MySQL servers. These cost us over 100EUR a month to run. Now I get paying for the 10+ web hosting servers. But a DNS server? Come on. Also to be clear that is an ISPManager DNS server, not even a DNSManager server.

Pros

ISPManager is very easy to install once you learn the process. It is moderately easy for users to be able to manage their needs.

Cons

The documentation sucks and lacks sooo many thing. The support points you to documentation that does not contain the answers. The support team does not actually ready your support ticket, in most cases jump to conclusions as to what you are asking and returns a completely useless incorrect answer. The Anti-Spam system does not even remotely work.

Reason for choosing ispmanager

Cluster support.

Review Source

Response from ispmanager

May 11, 2022

Hello John, thank you for the review. Could you tell us a bit more about documentation? E.g. What articles are useless, what information you need etc. Also, we'd be happy to know more about the functionality you need for the DNS management part.

OZ

Oleksandr Z.  
Founder  
Computer Networking  
Used the software for: 2+ years

### "Not awesome but useful"

June 18, 2022

4.0

Fully experience you have only in isp ecosystem with their products. 3-party software is really hard to connect even API works fine. It does not have an one time pay license.

Pros

Deployment. It is easy to install on clean centos.

Cons

Integrations. The product is not good integrates with front systems as website or payment systems.

Alternatives considered

[Proxmox VE](https://www.capterra.com/p/210797/Proxmox-VE/)[cPanel & WHM](https://www.capterra.com/p/165247/WHM/)

Reason for choosing ispmanager

They have billing manager

Review Source

Response from ispmanager

September 15, 2022

Hello, Oleksandr Thank you for sharing your feedback with us. From May 2022, the ISPmanager started to develop on its own, separately from the other ISPsystem software. We are happy to tell you that we have improved a lot of our features and integrations since then, and we are not planning to stop at that. To do it even better, we will be grateful if you could tell us more about issues that you faced while using our product. You can contact us via email: marketing@ispmanager.com and tell us more.

GA

Georgios A.  
WebDeveloper  
Internet  
Used the software for: 2+ years

### "Everything is fine. Everything suits me. Great, keep developing."

June 25, 2022

5.0

Pros

Everything is fine. Great, keep developing.

Cons

1\. It is inconvenient to register a subdomain. 2. I would like to strengthen security. 3. Would like a slightly lower price.

Reason for choosing ispmanager

Good program, good people.

Review Source

Response from ispmanager

September 15, 2022

Hello, Georgios. Thank you for your feedback, we are glad that you like ISPmanager, and we will do our best to meet your expectations in the future.

JRC

Juan Ramon C.  
CEO  
Internet  
Used the software for: 1-2 years

### "ISPManager a great alternative to others like cPanel"

April 20, 2022

4.0

It brings me the right tool to manage my users, web hosting services and also their email accounts.

Pros

It give you capabilities to manage your users in a very basic but powerful way without many add-ons like cpanel or others.

Cons

It's very difficult to get support, it will be better if have more features to provide a more realiable email, like monitor emails sent, users activity, use the last version of roundcube.

Alternatives considered

[cPanel & WHM](https://www.capterra.com/p/165247/WHM/)

Reason for choosing ispmanager

Cost

Switched from

[cPanel & WHM](https://www.capterra.com/p/165247/WHM/)

Cost

Review Source

Response from ispmanager

May 11, 2022

Hello Juan. Thank you for the review and your ideas about features. Could you tell us more about the difficulties you met with support? We'd like to become better.

MM

Matvejs M.  
Senior Developer  
Computer Software  
Used the software for: 1-2 years

### "ISPmanager Server management system"

May 17, 2022

5.0

Pros

Product is easy to use and setup. It’s takes me about 10 minutes to setup it on new server and start using it, deploy MySQL server and Web server and start using new server

Cons

Supports only few OS versions, would be great if developers will make support for new versions of OS

Review Source

Response from ispmanager

May 24, 2022

Hello Matvejs! Thank you for the review. New OS comes from time to time. E.g. now we are working on new Ubuntu. If you need something specific, please text us at marketing@ispmanager.com

VR

Verified Reviewer  
owner  
Computer Software  
Used the software for: 2+ years

### "Good software"

April 20, 2022

5.0

Pros

Easy to use software with quite good pricing

Cons

Version 6 have some errors and I am missing some features

Review Source

Response from ispmanager

April 28, 2022

Hello! We're glad you like the product. Could you specify the features you missing in the email reply?

SG

Sohrab G.  
CTO  
Animation  
Used the software for: 2+ years

### "I like the stable and simplest"

April 21, 2022

5.0

Pros

Working very stable and work with it very simple

Cons

E-mail managment very poor i can't give tio my users email password setting up themselvs. Mail clients are very old

Review Source

Response from ispmanager

April 22, 2022

Thank you for the review and comments about e-mail management system. We will push them to our development team

AG

Andrii G.  
Webmaster  
Internet  
Used the software for: 2+ years

### "ISPmanager - Proven by time"

June 20, 2022

5.0

A couple of years ago, one of my servers just died... Of course I had backups, but I needed to restore everything very urgently. It was at night! I contacted support, and after 2 hours, they helped me deploy the panel on another server and transfer all the sites of my clients. It was a boring night...

Pros

The most important thing is that you do not need to be a professional with deep knowledge to work with the panel ISPmanager. I just go to the server console, enter a few commands according to the instructions - and you're done! Everything is working!

Cons

Perhaps the only thing is that the panel is paid! :)

Reason for choosing ispmanager

Easy to install. Ease of maintenance. Simplicity and convenience in work. Probably the best support ever!

Review Source

Response from ispmanager

September 15, 2022

Hello, Andrii We are sorry for your troubles, but it was nice to know that everything ended well. We appreciate your feedback and review of our support. We will try to maintain a high level of quality so that your rating remains the same high.

VA

Viktor A.  
Data Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Use ISPmanager for 4 years"

June 17, 2022

5.0

The setup script works great. there are some difficulties with setting up sites, but reading the documentation helps. there were problems with updating versions, but your technical support helped. Thanks for your work

Pros

Convenience in installing and updating applications

Cons

There are some difficulties with setting up sites - that you have to reconfigure the configuration of WordPress

Review Source

Response from ispmanager

September 15, 2022

Hello, Victor Thank you for sharing your experience with us and for choosing our product. We are happy to know that you find it convenient to install and update applications. We will be glad to know more about your difficulties with setting up sites and problems with updating versions. It will help us to improve user experience and make our product better. You can tell us more by writing to our email: marketing@ispmanager.com.

PO

Pavlo O.  
Web Developer  
Business Supplies and Equipment  
Used the software for: 2+ years

### "Convenient and relatively inexpensive system."

April 20, 2022

5.0

I've been running my servers on this system for 12 years now. I used to have a lifetime license. Now he began to pay for the year and it turned out to be 5 times more expensive than before. You don't do that anymore, otherwise customers will run away from you.

Pros

Everything is fine and comfortable. That is why I have been working with this system for over 12 years.

Cons

It is a pity that the system has become more expensive. This negatively impacted our bottom line.

Review Source

Response from ispmanager

May 11, 2022

Hello Pavlo, thank you for the review. We understand your thoughts about the price. Now we are going to provide changes in a slighter and more transparent way

JF

Jordi F.  
SYS Admin  
Telecommunications  
Used the software for: 2+ years

### "A good experience"

April 20, 2022

4.0

We are happy with the performance and with the progress of the development of new functionalities.

Pros

I like features, user interface and admin options. It's very easy to use and deployment.

Cons

It should have some additional functionality for free. For example, imap account import, mailman installer, etc.

Alternatives considered

[Plesk](https://www.capterra.com/p/154482/Plesk/)

Reason for choosing ispmanager

Easier to use

Review Source

Response from ispmanager

April 28, 2022

Hello Jordi. Thank you for the review. We appreciate you like the product. Could share your vision of free functionality?

AC

Alain C.  
CEO  
Internet  
Used the software for: 2+ years

### "Excellent produit"

April 20, 2022

4.0

Proposition de VPS équipés, et d'espaces Internet pour des sites Web ou du stockage de fichiers.

Pros

Présentation agréable, écrans bien structurés, simplicité d'emploi, fiabilité

Cons

Ce produit nous montre peu de défauts !

Alternatives considered

[XAMPP](https://www.capterra.com/p/246810/XAMPP/)[Plesk](https://www.capterra.com/p/154482/Plesk/)

Reason for choosing ispmanager

Après avoir testé d'autres produits, c'est l plus fiable

Review Source

Response from ispmanager

April 21, 2022

Thank you for the review! We're happy you like our product. Please share us with the defects you found in the email. We will be happy to improve ISPmanager.

MG

Michael G.  
Designer  
Design  
Used the software for: 2+ years

### "Nice panel, rather unintuitive to install, but easy to use afterwards"

May 16, 2022

5.0

Pros

Easy to use. There are all the tools you need to manage your dedicated server.

Cons

Rather unintuitive to install. The interface design is a bit odd, but competitors often have worse.

Review Source

Response from ispmanager

May 24, 2022

Hello Michael. Thank you for the review! We are happy you like the product. Could you share with us which part of the installation you find unintuitive? Text us at marketing@ispmanager.com, please. Let's make the product better.

MG

Mike G.  
UX-UI Designer  
Information Technology and Services  
Used the software for: 2+ years

### "Nice control panel"

June 22, 2022

5.0

I like it.

Pros

I'm used to this panel. Also the competitors look weaker and more inconvenient to use. The latest changes to the panel look correct.

Cons

In general, I wish that software development and changes were faster and more user-friendly for users with little technical background.

Alternatives considered

[cPanel & WHM](https://www.capterra.com/p/165247/WHM/)

Reason for choosing ispmanager

User interface.

Review Source

Response from ispmanager

September 15, 2022

Hello, Mike Thank you for your feedback! We appreciate your review and will try to maintain a high level of quality so that your rating remains the same high. Concerning your thoughts about faster development and being more user-friendly for users with a little technical background we are glad that you tell us about that! It will help us to improve and make a better product. If it is possible please tell us more about your vision on how to do so. You can text us at marketing@ispmanager.com, and we will take into account your wishes in our Roadmap for the next year.

HK

Hovhannes K.  
Back-end developer  
Information Technology and Services  
Used the software for: Less than 6 months

### "The best server management tool"

June 21, 2022

5.0

I am using ISPmanager for about 6 years. And every time when one of our clients asks to set up a VPS, I always suggest using ISP.

Pros

It is very easy to use, but also very powerful. It takes a few seconds to set up a new website with ISPmanager.

Cons

Can't say anything that really makes me feel bad. Only one moment, I can't figure out how to set up an SSH user with a Private key. But maybe better research will help me.

Alternatives considered

[Plesk](https://www.capterra.com/p/154482/Plesk/)[cPanel & WHM](https://www.capterra.com/p/165247/WHM/)

Review Source

Response from ispmanager

September 15, 2022

Hello, Hovhannes Thank you for sharing your feedback with us. We are happy to hear that you like it :) If you have any troubles with SSH users our support team is always ready to help. You can find more information on how to contact them on our website: https://www.ispmanager.com/support

VK

Viacheslav K.  
administrator  
Arts and Crafts  
Used the software for: 2+ years

### "Server admin feedback"

June 17, 2022

5.0

Pros

The product is easy to use. It was easy to switch from another program

Cons

Didn't notice any cons. Is it that the interface changes quite often

Review Source

Response from ispmanager

September 15, 2022

Hello, Viacheslav Thank you for the review. We are happy you like the product. It was indeed changed quite a bit. Because we do our best to make the navigation easier for our customers and make it more user-friendly. But for now, we are happy to inform you that we are not planning to change the interface anymore soon. Nowadays we are focused on improving the features and user experience of ISPmanager.

AK

Alexander K.  
Owner  
Internet  
Used the software for: 2+ years

### "Good product "

June 18, 2022

5.0

Pros

Great software for VPS. Best and quick support!

Cons

The license costs grows every year. The price distance to other WHM is under 25%.

Review Source

Response from ispmanager

September 15, 2022

Hello, Alexander. Thank you for your feedback, we are glad that you like ISPmanager and our support team! We are not changing the cost of our product already for 1,5 and we are not planning to change the price of the product in the near future as well. So we hope it will be more convenient for you and you will feel more satisfied with using our server control panel.

MN

Mikalai N.  
CEO  
Information Technology and Services  
Used the software for: 1-2 years

### "I am satisfied"

June 18, 2022

5.0

very happy with the level of automation I got. I solved all my basic questions with one solution

Pros

I especially liked the ease of installation and management of the main functions of the server

Cons

accessibility and detailed configuration of modules is not very transparent

Review Source

Response from ispmanager

September 15, 2022

Hello, Mikalai! Thank you for sharing your feedback with us. We are glad you like our product. Could you please share with us your thoughts on how we can improve our feature of the accessibility and detailed configuration of modules? Text us at marketing@ispmanager.com, please. Let's make the product better together!

VS

Viktors S.  
Manager  
Legal Services  
Used the software for: 1-2 years

### "ISPmanager is a professional solution"

June 17, 2022

5.0

We have been working for over two years! Very professional solution and responsive technical support

Pros

Stability, ease of operation, intuitive interface, professional solution

Cons

Everything is great. No problem. But I want more integration with different software.

Reason for choosing ispmanager

The ability to use the trial version and free support

Switched from

[cPanel & WHM](https://www.capterra.com/p/165247/WHM/)

Complexity. no versatility

Review Source

Response from ispmanager

September 15, 2022

Hello, Victor We appreciate your high review and your suggestion about more integration. We try to improve the functionality and quality of our product all the time, moreover, you can influence how our panel will develop. In our roadmap, you can vote for the new features which will be integrated into the panel - https://www.ispmanager.com/changelog

DO

Daniele O.  
IT Consultant  
Internet  
Used the software for: 1-2 years

### "ISPmanager from version 5"

May 16, 2022

4.0

Pros

its very customizable, php apache/nginx configuration for each web site hosting and database as well. some problems with email server configuration

Cons

i dont like the new license that limit domains that i can create or over this number i must buy an higher license

Review Source

Response from ispmanager

May 18, 2022

Hello Daniele. Thank you for the review! Could you tell us more about problem with server configuration? We will push this information to our development team. Please text us at marketing@ispmanager.com

NJ

Nenad J.  
Director  
Information Technology and Services  
Used the software for: Less than 6 months

### "Good Product, Difficult Price Point"

April 20, 2022

4.0

Quite good, I enjoy using it and the users we have on this server really enjoy it, it's a new and different control experience to the other tools. It's quick and everything just works - the menu moving from v5 to v6 is definitely a bit different and some things are missing but I could see us using more licenses commercially.

Pros

It doesn't try to be a clone of every other control panel, I feel like they do a unique enough job on a few key things that matter and overall it's a very nice end-user experience.

Cons

It feels like you need to be part of their entire Bill manager, VMManager ecosystem in order to have the best experience and they're all at very different price points, probably a bit higher than what everyone else is charging for equivalent products.

Alternatives considered

[Plesk](https://www.capterra.com/p/154482/Plesk/)[cPanel & WHM](https://www.capterra.com/p/165247/WHM/)

Reason for choosing ispmanager

They had a good sale and the features we're pretty on par with what everyone else offers and the main reason is for the good deal, no regrets really.

Review Source

Response from ispmanager

April 26, 2022

Hello Nenad! Thank you for the review. You can also integrate our product with other system via API. If you need any specific integration - please, let us know via feature request https://features.ispsystem.com/

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