---
title: "Insight Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Insight Software - reviews, pricing plans, popular comparisons to other Manufacturing products and more."
source_url: "https://www.capterra.com/p/255504/2020-Insight/"
page_type: "product"
language: "en"
---

# 

 Insight Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 17, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

Insight

## What is Insight?

Transform your manufacturing operations with Insight, the specialized ERP solution from Cyncly, formerly known as 2020. Seamlessly integrating your existing processes, Insight ensures a smooth flow of information from bid to installation. Tailored for cabinet, furniture, and millwork manufacturers, Insight optimizes efficiency and cost savings. Enjoy end-to-end functionality from streamlining bid and order entry processes up to the shipment and installation process. With Insight, experience the power of integrated systems, enhancing productivity for businesses of all sizes.

## What is Insight used for?

[Inventory Management](https://www.capterra.com/inventory-management-software/)[Manufacturing](https://www.capterra.com/manufacturing-software/)[Enterprise Resource Planning](https://www.capterra.com/enterprise-resource-planning-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

### Starting price

Free trial not available

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## Insight Overview

Updated September 2026

AI summary

Insight equips manufacturing organizations of all sizes with tools for inventory, production, and supply chain management, as well as core functions like bills of material, warehouse oversight, and work order handling. With deployment options across cloud and Windows, it offers real-time analytics, traceability, capacity planning, and integrations, supporting production scheduling and business process visibility.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Insight

0.0

VS.

[4.9 (19)](https://www.capterra.com/p/125475/QT9-ERP/reviews/)

Starting Price

Contact vendor

Starting Price

$20000

per user, per month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.7 (170)

Value For Money

0.0 (0)

Value For Money

4.9 (155)

Customer Service

0.0 (0)

Customer Service

4.9 (160)

## Insight alternatives

[4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[4.2 (1,132)](https://www.capterra.com/p/123794/Fishbowl/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

84%

of reviewers

rated it above 4 stars

[MRPeasy](https://www.capterra.com/p/134177/MRPEasy/)

[4.5 (170)](https://www.capterra.com/p/134177/MRPEasy/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/134177/MRPEasy/)

## FAQs about Insight

Overview

### What company size and specific industries is Insight built for?

Insight is designed for cabinet manufacturers, furniture manufacturers, office manufacturers, kitchen manufacturers, and bathroom manufacturers. It is built for companies in these manufacturing sectors that need software tailored to specialized production and inventory workflows.

Features and Usability

### What are the key features of Insight?

Insight offers inventory management, warehouse management, and supply chain management, plus manufacturing planning, production scheduling, and work order management. It also includes business intelligence, reporting and analytics, real-time dashboards, workflow management, and collaboration tools, along with order management, purchase order management, and integrations through an API.

Getting Started and Support

### What training and onboarding options does Insight offer?

Insight provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover group learning, documentation offers written reference, and videos provide visual walkthroughs for self-paced review.

Getting Started and Support

### What customer support options does Insight offer?

Insight provides email/help desk, FAQ/forum, knowledge base, and phone support. Customer feedback on support quality is not available in the catalog data, so no claims can be made about response times, helpfulness, or common frustrations.

## Features

AI summary

Based on 1,735 Manufacturing reviews

Capterra data shows that buyers of manufacturing software rank the following features as their top priorities:

-   **Purchase Order Management** (**49%** of reviewers rated this feature as critical)
-   **Production Management** (**49%**)
-   **Traceability** (**52%**)

Insight supports all three of the features reviewers rate most important: **Purchase Order Management**, **Production Management**, and **Traceability**. Together, these capabilities help businesses manage purchasing, keep production on schedule, and track materials and products across the manufacturing process, allowing teams to maintain control, improve accuracy, and meet quality and compliance requirements.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Approval Process Control

Manage the process of evaluating documents or requests submitted for approval

Automated Scheduling

Automatically create schedules based on business needs or employee availability and qualifications

Backup and Recovery

Create backups and provide methods to recover deleted/lost data

Insight 85 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Backup and Recovery: Create backups and provide methods to recover deleted/lost data
- Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Bills of Material: Material list of manufacturing parts and associated costs
- Budget Tracking: Track actual spending to ensure it's in line with the planned budget
- Business Intelligence: Technological processes and strategies used for collecting, managing, and analyzing organizational data
- Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes
- Capacity Planning: Determine and plan production capacity based on changing demands
- Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customizable Reports: Alter the layout and content of reports
- Data Analysis Tools: Analyze survey results via statistical testing or crosstabs directly within the software
- Data Import/Export: Import and export data to and from software applications
- Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
- Distribution Management: Financial management for all distribution-related activities, including inventory, warehouse, purchasing, sales, etc.
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products
- Enterprise Asset Management: Helps users manage the maintenance of assets; offers reporting to identify areas for improvement
- Financial Management: Plan, manage, and track the financial activities of an individual or organization
- Forecasting: Form predictions based on past and present data/trends
- Gantt/Timeline View: Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies
- Integrated Business Operations: Integrated suite of industry-specific operations management applications (Supply Chain, HR, Project Management, Manufacturing, etc.)
- Inventory Auditing: Cross-checking financial records with physical inventory counts and records
- Inventory Control: Monitor product stock levels
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Inventory Optimization: Maintain and control the stock level of inventory
- Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
- IoT Integration: Integration with Internet of Things devices to automate real-time tracking, data collection and other processes
- Lot Tracking: Track product batches using identification labels or lots
- Manufacturing Inventory Management: Software specialized for manufacturers to track work orders, bills of materials, and manufacture orders to help streamline operations
- Manufacturing Planning: Supports the effective planning of manufacturing production based on materials, labor, and machinery.
- Material Requirements Planning: Material requirements planning software manages the scheduling and inventory control for manufacturers.
- MES: Manufacturing execution systems focus on quality control in the production process.
- Mobile Access: Access software remotely via mobile devices
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Currency: Manage and handle various international currencies
- Multi-Location: Manage and support multiple locations
- Order Management: Manage and track customer orders for goods, investments, or any other purchases
- Point of Sale (POS): Accept and process customer payments for products or services using hardware and software
- Prioritization: Arrange tasks based on the level of priority or urgency
- Product Configurator: Customize the specifications of a finished product to meet the particular needs of a customer
- Product Identification: Ability to link barcodes or serial numbers with specific items for identification
- Production Management: Manage the end-to-end production process for manufacturing operations
- Production Scheduling: Plan and schedule the use of production resources
- Production Tracking: Track the production of materials and items over certain periods or seasons
- Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments
- Purchase Order Management: Create, send, and track purchase orders and their statuses
- Quality Management: Focuses on improving processes by collecting data and spotting bottlenecks or other challenges.
- Quotes/Estimates: Generate quotes or estimates for customers
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Reorder Management: Purchase and replenish product stock based on inventory levels and needs
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects
- Resource Scheduling: Allocate and manage resources, such as employees, equipment, facilities, and other assets
- Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process
- Returns Management: Track and facilitate returns of products sold
- Sales Management: Managing activities & processes related to planning, coordination, implementation, control, and evaluation of sales performance.
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Shipping Management: Manage and track orders being shipped to customers
- Shop Floor Management: Manage and control operations that take place on the shop floor or factory floor
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Supplier Management: Manage all supplier data and operations
- Supply Chain Management: Manage the planning and execution of supply chain activities
- Task Management: Create, manage and track all task activities and progression
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing
- Traceability: Track and document the history, application, or location of an item or activity
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Vendor Managed Inventory: Vendor takes full responsibility for maintaining an agreed inventory of the material on behalf of the buyer
- Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data
- Warehouse Management: Manage and track operations and inventory within warehouses
- Work Order Management: Creating, assign, and track jobs and/or tasks for work orders
- Workflow Management: Create, design and manage workflows for repetitive tasks

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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