# Private Practice Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Private Practice Software - reviews, pricing plans, popular comparisons to other Telemedicine products and more.

Source: https://www.capterra.com/p/255587/Private-Practice-Software

---

# 

 Private Practice Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 9, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Private Practice Software

## What is Private Practice Software?

PPS is a practice management software for private healthcare professionals. PPS is suitable for everyone from solo practitioners right through to large organisations and hospitals. Features include appointment scheduling, treatment notes, client and insurance billing, KPI reports, database auditing and much more! Bespoke packages are available to suit your needs. Popular with many disciplines across the allied health sector including physiotherapy, podiatry, osteopathy and more!

## What is Private Practice Software used for?

[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Medical Practice Management](https://www.capterra.com/medical-practice-management-software/)[Patient Management](https://www.capterra.com/patient-management-software/)

Overall rating

Based on 46 user reviews

Reviews sentiment

Positive

89%

Neutral

7%

Negative

4%

Starting price

£16

Usage Based, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Private Practice Software?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://privatepracticesoftware.co.uk/&name=Private Practice Software)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Private Practice Software

4.5 (46)

VS.

[4.4 (363)](https://www.capterra.com/p/124590/EMA/reviews/)

Starting Price

£16

Usage Based, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (46)

Ease Of Use

4.5 (612)

Value For Money

4.0 (44)

Value For Money

4.3 (553)

Customer Service

4.4 (46)

Customer Service

4.2 (579)

## Private Practice Software alternatives

[4.8 (96)](https://www.capterra.com/p/159263/Better/reviews/)

Starting price

$35.00

Per User, Per Month

[3.9 (1,356)](https://www.capterra.com/p/129169/Tebra/reviews/)

Starting price

Contact vendor for pricing

Highest Rated

[4.8 (490)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Starting price

$54.00

Per User, Per Month

[4.6 (2,818)](https://www.capterra.com/p/130710/SimplePractice/reviews/)

Starting price

$49.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/255587/Private-Practice-Software/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Appointment Management

4.6 (26)

65.38% of 26 reviewers that rated this feature as important or highly important

Manage various aspects of appointments including booking, rescheduling, canceling

Calendar Management

4.6 (17)

76.47% of 17 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Patient Records Management

4.3 (16)

81.25% of 16 reviewers that rated this feature as important or highly important

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Confirmations/Reminders

4.5 (10)

70.00% of 10 reviewers that rated this feature as important or highly important

Automated reminders and confirmations for booked appointments and events via text or email

Patient Scheduling

4.6 (10)

70.00% of 10 reviewers that rated this feature as important or highly important

Book and manage patient appointments and follow-ups

Mobile Access

3.8 (8)

25.00% of 8 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Private Practice Software 182 features

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Handle the registration and admission process for existing and new students

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Creation, administration, and evaluation of assessments or tests

Manage attendance for classes, shifts, meetings, or events

Track the attendance of specific individuals or groups

Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention

Automatically create schedules based on business needs or employee availability and qualifications

Indication whether a resource is available or protected from allocation

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

The allocation and provision of beds

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Notify large groups of people simultaneously about important updates.

Track and manage schedules and meetings via an integrated calendar

Allow customers to cancel their subscription remotely.

Monitor service demand and performance to plan for adequate resources that meet business needs

Access and track notes regarding case activities and updates within case files

Communicate using direct chat or messages within the system

Track the status of assets and whether they're checked in or out

Process of submitting and following up on claims with insurance companies

Schedule in-person or online classes

Electronic storage of stakeholder contact information

Manage contact details and communication with clients

Tools to aid in the collection of information to determine a person's problems and symptoms.

Record and organize clinical notes and progress notes for each patient after interaction with a physician

Assigning monetary value to patients' accounts as per medical codes and appropriate fee schedule

Leave comments and notes on documents for others to view

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Automated reminders and confirmations for booked appointments and events via text or email

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Add customized logos and colors to align with company branding

Alter the layout and content of dashboards

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Accept and process credit/debit card transactions

Track products that are for sale at a reduced price or part of coupon promotions

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file

Manage product specific documents in a categorized order

Assemble applications and processes by dragging over and arranging pre-built components

Electronically collect payments for goods or services

Digitally sign online documents

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Reminders sent via email

Pre-made examples and templates for emails

Track employee schedules, availability, and performance across projects and tasks

Assign working shifts or tasks to employees based on their availability

Create and securely store digital patient records

A list of events with their respective dates

Schedule and manage the logistics of activities and other gatherings

Plan an event's time and location

Database of frequently used, popular workout routines

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

Track and manage staff profiles, recruitment, schedules, productivity, career development and performance

Public or private sharing of digital files such as documents, audio/video, images, and more

Plan, manage, and track the financial activities of an individual or organization

Software designed for the healthcare industry

Intended for medical use such as diagnosis, treatment, and consultation

Designed for the use of occupational therapists

Designed specifically for physical therapy practices

Intended to be used by podiatrists

Designed for yoga and pilates studios

Store, manage and track all forms in a centralized location

Ensure compliance with the General Data Protection Regulation protocols

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Automatically find mutually available meeting time slots across multiple calendars

Information, data and reports that are being tracked over time

Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes

Care of patients who are admitted and stay in the hospital overnight

Transactions that typically involve face-to-face interactions between the payer and the payee

Checking eligibility of patients for different insurance claims

Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage

Track interaction history by documenting conversations for contacts

Track and manage inventory levels to maintain proper supply

Store and view prior invoices for each account/client

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Automate workflows and trigger campaigns based on customer actions

Manage billing and payments for a healthcare provider

Records of patients' medical history

Access software remotely via mobile devices

Notifications via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and support multiple locations

Supports practices with multiple healthcare professionals

For practices with multiple providers

The ability to choose between different appointments in a selection.

Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service

Track and monitor patient no-show rates

Send personal messages to clients or attendees

Book meetings and appointments through a website or digital platform

Create new forms and/or use ready-made online form templates

Online forms for managing client intake

Accept and process online payment transactions

Track and organize online shifts

Manage and track customer orders for goods, investments, or any other purchases

Care of patients who do not stay overnight

Tool to assess patient's current status, provide a score, interpret results & risk categorization of patients

Allow communication between the company and patients via messages, SMS, emails, phone, and more

Allows medical providers to engage patients in a variety of ways to ensure their health.

Patients can register for appointments in advance online

Managing and tracking patient health, progress, communication, and treatment plans

Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health.

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Book and manage patient appointments and follow-ups

Tracking, managing, and initiating the transfer of funds for overdue customer payments

Accept, record, and reconcile financial transactions

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Track and organize physician schedules and pertinent information

Manage physician availability and schedules

Accept and process customer payments for products or services using hardware and software

Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

Questionnaire for clients to answer prior to attending appointments.

Customizable notes that help healthcare professionals document and track patient progress

Reporting on how each user, task or process has advanced since its initiation

Design, communicate, and distribute incentives to perform a specific action

Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity

Generate quotes or estimates for customers

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Based on availability, instantly confirm or deny a request when a new booking is made

Receive system updates as soon as any changes are made

Ability to record, store, update, and retrieve information

Schedule repeating appointments based on a duration of time

Log and store the source of contacts/leads

Log and store the source of contacts/leads

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Document insurance payer providing an explanation of benefits (EOB).

Remotely create and access treatment plans tailored to individual patients based on symptoms

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Manage the rescheduling of appointments

Allocate and manage resources, such as employees, equipment, facilities, and other assets

Monitor sales and make necessary adjustment in order to increase demand and revenue

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held

Reserving a room for meeting in an office or co-working space

Reports specific to sales analysis for trends and strategies

Plan availability and assign specific time slots for tasks and resources

Securely stores data to prevent data loss or breaches

Group leads or contacts based on their specific characteristics

Send messages via SMS

Reminders sent via SMS/text message

Method of writing out notes in patient's charts (subjective, objective, assessment, and plan)

Schedule shifts for staff/employees, track hours worked, and manage staff payroll

Gauge satisfaction and receive information for improvement and success

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Meet with patients remotely

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Log and record hours worked and costs spent to assist in billing and invoicing

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Create treatment plans that document interventions and outcomes to track patient progress

Presenter can see and hear participants and vice versa

Connect with meeting participants remotely over video

Monitor wait time and abandonment for incoming requests that have not been routed

Record, update and manage waiting lists

Estimated waiting time in the queue

Seamlessly integrates with 3rd party websites

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.1 (46)

4.1

Based on 46 reviews

## Pricing

Value for money

4.0 (44)

Free Trial

[View pricing plan details](https://www.capterra.com/p/255587/Private-Practice-Software/pricing/)

PPS Express

£16.00

Usage Based,Per Month

It includes:

-   Cloud Backup
-   Smartphone & Tablet friendly

PPS

£48.00

Usage Based,Per Month

Value for money

4.0 (44)

4.0

Based on 44 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Wibbi](https://www.capterra.com/p/219523/Wibbi/)[

Pronto](https://www.capterra.com/p/198665/Pronto/)[

Opayo](https://www.capterra.com/p/233329/Opayo/)[

Rehab My Patient](https://www.capterra.com/p/154259/Rehab-My-Patient/)[

Dojo](https://www.capterra.com/p/246885/Dojo/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (46)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (46)

4.4

Based on 46 reviews

## User reviews

Overall rating

4.5

Based on 46 reviews

Filter by rating

5(29)

4(12)

3(3)

2(2)

1(0)

Mentioned topic

Sorted by most recent

SP

Sateesh p.

Physiotherapist

Health, Wellness and Fitness

### "Aspire Rehab"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

February 5, 2025

Good value for money Customer service was good and fast

Pros

Easy to book appointment and complete notes.

Cons

Unable to do invoice after few every few visits or end of month

Alternatives considered

[Write-Up](https://www.capterra.com/p/173479/Write-Up/)

Reasons for choosing Private Practice Software

Easy to use, as I have used PPS in past.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JR

Jayne R.

Practice Manager

Health, Wellness and Fitness

### "PPS System Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 5, 2025

Overall positive experience always available and helpful.

Pros

Its ease of use and understanding, and the help you get if you have any problems.

Cons

When system goes down and needs to be rebooted at PPS end, the timeframe can somtimes be quite drawn out.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PS

Paula S.

Practice Manager

Medical Practice

### "Comprehensive & Exceptional Customer Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 5, 2025

Overall happy with system and great friendly customer service team always help promptly

Pros

Comprehensive and exceptional customer service, simple to use and straight forward would highly recommend.

Cons

sometimes it can be frustrating when system crashes but generally sorted promptly - also having to memorize log in at first can be annoying as system isn't set up to remember so takes a while to get head round it as such long random words

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LL

laura l.

Imaging Office Manager

Education Management

### "Needs adapting"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

1/10

February 5, 2025

Too much time required to set it up to departments needs, not adaptable in viewing terms. We have not used it in the last two months.

Pros

store patient details and print end of day reports

Cons

Not adaptable. does not allow you to add comments into cancelled appointments. Once cancelled they disappear. We cannot change the set up to how we need to view the screening, we need 10 columns showing 2 rooms mon-fri but this is apparently not possible. You have to scroll vertically constantly to view both rooms. Causes headaches and eye strain.

Switched from

[Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

told to by management so that all sites use the same package, not our choice. This system does not work for everyone

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CN

Chris N.

Podiatrist

Medical Practice

### "Good diary system but is starting to look outdated compared to others"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

4/10

February 4, 2025

Used to be great but due to the slow system I am considering migrating elsewhere

Pros

Easy to use and straightforward. Basic functions for a good monthly fee

Cons

Express system is now very slow to the point where screens can take over 10 seconds to load. Doesn’t sound like much but gets frustrating during a busy clinic

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TS

Tim S.

Soft Tissue Therapist

Alternative Medicine

### "Many Years of Great Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 4, 2025

I've been using Private Practice Software for well over 15yrs & plan to stay until retirement.

Pros

The diary for appointments is great, clients get email confirmation & text reminders of appointments. They have always said how good the reminders are, it's really cut down on missed appointments. There support service team are so very helpful whenever needed.

Cons

There is nothing not to like, has more than enough great features.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RC

Ruth C.

Owner and physio

Health, Wellness and Fitness

### "Top marks for PPS"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 4, 2025

Excellent. Lots of options and functionality and you can use as much or as little as you like

Pros

Intuitive Great, friendly support team Always being developed further

Cons

Nothing. I am not a tech person so if it wasn't easy to use I would know!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NP

Neville P.

Posiattist

Health, Wellness and Fitness

### "PPS express suits me and my practice"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

2/10

February 4, 2025

The product is easy to use and works well for clients. I especially like the email reminder option.

Pros

As a sole practitioner is a great to be able to access your patient notes wherever using the app. I like the ability to create custom forms and there is a great way to integrate this into clinical practice and the business

Cons

Some of the new features in the program create obstacles to being able to make a clean consultation such as checking medical history, et cetera and I would like to be able to turn these off. I’m also disappointed that the price is increased quite a bit from when I first joined a few years ago

Alternatives considered

[Write-Up](https://www.capterra.com/p/173479/Write-Up/)

Reasons for choosing Private Practice Software

Price and function, but don’t like price increases

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SB

Sascha B.

Physiotherapist

Medical Practice

### "A straightforward software solution "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 4, 2025

A simple to use software package that covers all my software needs.

Pros

Simple. Intuitive. Excellent support when things go wrong with clear instruction.

Cons

Receipts sent via email often don’t arrive.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DH

Donal H.

Owner and lead podiatrist

Medical Practice

### "Brilliant system"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

February 4, 2025

Very good. We under utilise the system but my fault. It is my new year resolution to improve on that

Pros

It’s simplicity and ease of use. Also good backup

Cons

When problems occurred the of time it took to resolve.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/255587/Private-Practice-Software/reviews/)

Popular comparisons

[Pabau vs Private Practice Software](https://www.capterra.com/compare/140062-255587/Pabau-CRM-vs-Private-Practice-Software) 

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