# Private Practice Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Private Practice Software - reviews, pricing plans, popular comparisons to other Telemedicine products and more. Source: https://www.capterra.com/p/255587/Private-Practice-Software --- # Private Practice Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Private Practice Software ## What is Private Practice Software? PPS is a practice management software for private healthcare professionals. PPS is suitable for everyone from solo practitioners right through to large organisations and hospitals. Features include appointment scheduling, treatment notes, client and insurance billing, KPI reports, database auditing and much more! Bespoke packages are available to suit your needs. Popular with many disciplines across the allied health sector including physiotherapy, podiatry, osteopathy and more! ## What is Private Practice Software used for? [Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Medical Practice Management](https://www.capterra.com/medical-practice-management-software/)[Patient Management](https://www.capterra.com/patient-management-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 46 user reviews Reviews sentiment Positive 89% Neutral 7% Negative 4% Starting price £16 Usage Based, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Telemedicine / 2026 - Medical Practice Management / 2025 - Physical Therapy / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Private Practice Software?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://privatepracticesoftware.co.uk/&name=Private Practice Software) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Private Practice Software 4.5 (46) VS. [4.8 (1,148)](https://www.capterra.com/p/268055/Goldie/reviews/) Starting Price £16 Usage Based, Per Month Starting Price $19.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (46) Ease Of Use 4.8 (409) Value For Money 4.0 (44) Value For Money 4.6 (392) Customer Service 4.4 (46) Customer Service 4.7 (392) ## Private Practice Software alternatives [4.7 (3,632)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (1,456)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.8 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/) Starting price $28.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.8 (505)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $54.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/255587/Private-Practice-Software/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Appointment Management 4.6 (26) 65.38% of 26 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Calendar Management 4.6 (17) 76.47% of 17 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Patient Records Management 4.3 (16) 81.25% of 16 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Confirmations/Reminders 4.5 (10) 70.00% of 10 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Patient Scheduling 4.6 (10) 70.00% of 10 reviewers that rated this feature as important or highly important Book and manage patient appointments and follow-ups Mobile Access 3.8 (8) 25.00% of 8 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Private Practice Software 182 features Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Handle the registration and admission process for existing and new students Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Creation, administration, and evaluation of assessments or tests Manage attendance for classes, shifts, meetings, or events Track the attendance of specific individuals or groups Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention Automatically create schedules based on business needs or employee availability and qualifications Indication whether a resource is available or protected from allocation Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients The allocation and provision of beds Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Notify large groups of people simultaneously about important updates. Track and manage schedules and meetings via an integrated calendar Allow customers to cancel their subscription remotely. Monitor service demand and performance to plan for adequate resources that meet business needs Access and track notes regarding case activities and updates within case files Communicate using direct chat or messages within the system Track the status of assets and whether they're checked in or out Process of submitting and following up on claims with insurance companies Schedule in-person or online classes Electronic storage of stakeholder contact information Manage contact details and communication with clients Tools to aid in the collection of information to determine a person's problems and symptoms. Record and organize clinical notes and progress notes for each patient after interaction with a physician Assigning monetary value to patients' accounts as per medical codes and appropriate fee schedule Leave comments and notes on documents for others to view Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Automated reminders and confirmations for booked appointments and events via text or email Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Add customized logos and colors to align with company branding Alter the layout and content of dashboards Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Accept and process credit/debit card transactions Track products that are for sale at a reduced price or part of coupon promotions Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file Manage product specific documents in a categorized order Assemble applications and processes by dragging over and arranging pre-built components Electronically collect payments for goods or services Digitally sign online documents Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Reminders sent via email Pre-made examples and templates for emails Track employee schedules, availability, and performance across projects and tasks Assign working shifts or tasks to employees based on their availability Create and securely store digital patient records A list of events with their respective dates Schedule and manage the logistics of activities and other gatherings Plan an event's time and location Database of frequently used, popular workout routines Schedule facilities, such as athletic fields, venues, and convention centers based on their availability Track and manage staff profiles, recruitment, schedules, productivity, career development and performance Public or private sharing of digital files such as documents, audio/video, images, and more Plan, manage, and track the financial activities of an individual or organization Software designed for the healthcare industry Intended for medical use such as diagnosis, treatment, and consultation Designed for the use of occupational therapists Designed specifically for physical therapy practices Intended to be used by podiatrists Designed for yoga and pilates studios Store, manage and track all forms in a centralized location Ensure compliance with the General Data Protection Regulation protocols Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Automatically find mutually available meeting time slots across multiple calendars Information, data and reports that are being tracked over time Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes Care of patients who are admitted and stay in the hospital overnight Transactions that typically involve face-to-face interactions between the payer and the payee Checking eligibility of patients for different insurance claims Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage Track interaction history by documenting conversations for contacts Track and manage inventory levels to maintain proper supply Store and view prior invoices for each account/client Captures invoice data and maintains comprehensive records for auditing and reporting purposes Store information about leads or contacts and track, manage and nurture them throughout the sales process Automate workflows and trigger campaigns based on customer actions Manage billing and payments for a healthcare provider Records of patients' medical history Access software remotely via mobile devices Notifications via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple locations Supports practices with multiple healthcare professionals For practices with multiple providers The ability to choose between different appointments in a selection. Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service Track and monitor patient no-show rates Send personal messages to clients or attendees Book meetings and appointments through a website or digital platform Create new forms and/or use ready-made online form templates Online forms for managing client intake Accept and process online payment transactions Track and organize online shifts Manage and track customer orders for goods, investments, or any other purchases Care of patients who do not stay overnight Tool to assess patient's current status, provide a score, interpret results & risk categorization of patients Allow communication between the company and patients via messages, SMS, emails, phone, and more Allows medical providers to engage patients in a variety of ways to ensure their health. Patients can register for appointments in advance online Managing and tracking patient health, progress, communication, and treatment plans Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health. Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Book and manage patient appointments and follow-ups Tracking, managing, and initiating the transfer of funds for overdue customer payments Accept, record, and reconcile financial transactions A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Track and organize physician schedules and pertinent information Manage physician availability and schedules Accept and process customer payments for products or services using hardware and software Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Questionnaire for clients to answer prior to attending appointments. Customizable notes that help healthcare professionals document and track patient progress Reporting on how each user, task or process has advanced since its initiation Design, communicate, and distribute incentives to perform a specific action Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity Generate quotes or estimates for customers Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Based on availability, instantly confirm or deny a request when a new booking is made Receive system updates as soon as any changes are made Ability to record, store, update, and retrieve information Schedule repeating appointments based on a duration of time Log and store the source of contacts/leads Log and store the source of contacts/leads Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Document insurance payer providing an explanation of benefits (EOB). Remotely create and access treatment plans tailored to individual patients based on symptoms Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Manage the rescheduling of appointments Allocate and manage resources, such as employees, equipment, facilities, and other assets Monitor sales and make necessary adjustment in order to increase demand and revenue Set & manage permission levels based on user roles and restrict access to only authorized individuals Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held Reserving a room for meeting in an office or co-working space Reports specific to sales analysis for trends and strategies Plan availability and assign specific time slots for tasks and resources Securely stores data to prevent data loss or breaches Group leads or contacts based on their specific characteristics Send messages via SMS Reminders sent via SMS/text message Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) Schedule shifts for staff/employees, track hours worked, and manage staff payroll Gauge satisfaction and receive information for improvement and success Create, manage and track all task activities and progression Track and manage the scheduling of tasks Meet with patients remotely Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Log and record hours worked and costs spent to assist in billing and invoicing Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Create treatment plans that document interventions and outcomes to track patient progress Presenter can see and hear participants and vice versa Connect with meeting participants remotely over video Monitor wait time and abandonment for incoming requests that have not been routed Record, update and manage waiting lists Estimated waiting time in the queue Seamlessly integrates with 3rd party websites Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.1 (46) 4.1 Based on 46 reviews ## Pricing Value for money 4.0 (44) Free Trial [View pricing plan details](https://www.capterra.com/p/255587/Private-Practice-Software/pricing/) PPS Express £16.00 Usage Based,Per Month It includes: - Cloud Backup - Smartphone & Tablet friendly PPS £48.00 Usage Based,Per Month Value for money 4.0 (44) 4.0 Based on 44 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Wibbi](https://www.capterra.com/p/219523/Wibbi/)[ Pronto](https://www.capterra.com/p/198665/Pronto/)[ Opayo](https://www.capterra.com/p/233329/Opayo/)[ Rehab My Patient](https://www.capterra.com/p/154259/Rehab-My-Patient/)[ Dojo](https://www.capterra.com/p/246885/Dojo/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (46) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (46) 4.4 Based on 46 reviews ## User reviews Overall rating 4.5 Based on 46 reviews Filter by rating 5(29) 4(12) 3(3) 2(2) 1(0) Mentioned topic Sorted by most recent SP Sateesh p. Physiotherapist Health, Wellness and Fitness ### "Aspire Rehab" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 5, 2025 Good value for money Customer service was good and fast Pros Easy to book appointment and complete notes. Cons Unable to do invoice after few every few visits or end of month Alternatives considered [Write-Up](https://www.capterra.com/p/173479/Write-Up/) Reasons for choosing Private Practice Software Easy to use, as I have used PPS in past. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JR Jayne R. Practice Manager Health, Wellness and Fitness ### "PPS System Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 5, 2025 Overall positive experience always available and helpful. Pros Its ease of use and understanding, and the help you get if you have any problems. Cons When system goes down and needs to be rebooted at PPS end, the timeframe can somtimes be quite drawn out. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PS Paula S. Practice Manager Medical Practice ### "Comprehensive & Exceptional Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 5, 2025 Overall happy with system and great friendly customer service team always help promptly Pros Comprehensive and exceptional customer service, simple to use and straight forward would highly recommend. Cons sometimes it can be frustrating when system crashes but generally sorted promptly - also having to memorize log in at first can be annoying as system isn't set up to remember so takes a while to get head round it as such long random words Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LL laura l. Imaging Office Manager Education Management ### "Needs adapting" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 1/10 February 5, 2025 Too much time required to set it up to departments needs, not adaptable in viewing terms. We have not used it in the last two months. Pros store patient details and print end of day reports Cons Not adaptable. does not allow you to add comments into cancelled appointments. Once cancelled they disappear. We cannot change the set up to how we need to view the screening, we need 10 columns showing 2 rooms mon-fri but this is apparently not possible. You have to scroll vertically constantly to view both rooms. Causes headaches and eye strain. Switched from [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) told to by management so that all sites use the same package, not our choice. This system does not work for everyone Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CN Chris N. Podiatrist Medical Practice ### "Good diary system but is starting to look outdated compared to others" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 4/10 February 4, 2025 Used to be great but due to the slow system I am considering migrating elsewhere Pros Easy to use and straightforward. Basic functions for a good monthly fee Cons Express system is now very slow to the point where screens can take over 10 seconds to load. Doesn’t sound like much but gets frustrating during a busy clinic Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TS Tim S. Soft Tissue Therapist Alternative Medicine ### "Many Years of Great Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 4, 2025 I've been using Private Practice Software for well over 15yrs & plan to stay until retirement. Pros The diary for appointments is great, clients get email confirmation & text reminders of appointments. They have always said how good the reminders are, it's really cut down on missed appointments. There support service team are so very helpful whenever needed. Cons There is nothing not to like, has more than enough great features. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RC Ruth C. Owner and physio Health, Wellness and Fitness ### "Top marks for PPS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 4, 2025 Excellent. Lots of options and functionality and you can use as much or as little as you like Pros Intuitive Great, friendly support team Always being developed further Cons Nothing. I am not a tech person so if it wasn't easy to use I would know! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NP Neville P. Posiattist Health, Wellness and Fitness ### "PPS express suits me and my practice" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 2/10 February 4, 2025 The product is easy to use and works well for clients. I especially like the email reminder option. Pros As a sole practitioner is a great to be able to access your patient notes wherever using the app. I like the ability to create custom forms and there is a great way to integrate this into clinical practice and the business Cons Some of the new features in the program create obstacles to being able to make a clean consultation such as checking medical history, et cetera and I would like to be able to turn these off. I’m also disappointed that the price is increased quite a bit from when I first joined a few years ago Alternatives considered [Write-Up](https://www.capterra.com/p/173479/Write-Up/) Reasons for choosing Private Practice Software Price and function, but don’t like price increases Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SB Sascha B. Physiotherapist Medical Practice ### "A straightforward software solution " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 4, 2025 A simple to use software package that covers all my software needs. Pros Simple. Intuitive. Excellent support when things go wrong with clear instruction. Cons Receipts sent via email often don’t arrive. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DH Donal H. Owner and lead podiatrist Medical Practice ### "Brilliant system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 February 4, 2025 Very good. We under utilise the system but my fault. It is my new year resolution to improve on that Pros It’s simplicity and ease of use. Also good backup Cons When problems occurred the of time it took to resolve. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/255587/Private-Practice-Software/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)