--- title: "direst Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about direst Software - reviews, pricing plans, popular comparisons to other Reservations products and more." source_url: "https://www.capterra.com/p/255632/direst/" page_type: "product" language: "en" --- # direst Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) direst ## What is direst? direst is smart cloud-based campsite software that simplifies booking, payment, check-in, check-out, and site management for camping and motorhome parks. It automates tasks, reduces manual work, and gives guests a modern self-service experience. The platform supports 24/7 online booking, allowing travelers to search availability, reserve pitches, pay online, and complete check-in anytime. This improves guest satisfaction and reduces waiting times. The 24/7 self-service terminal lets guests book and pay independently at any hour. This is useful for late arrivals or limited staff, helping operators reduce pressure while keeping operations smooth. direst integrates with edelboxx power columns for automatic electricity reading, making consumption-based billing accurate, transparent, and effortless without manual checks. The software connects to barriers, access systems, and infrastructure, creating a more automated campsite environment. ## What is direst used for? [Campground Management](https://www.capterra.com/campground-management-software/)[Reservations](https://www.capterra.com/reservations-software/)[Camp Management](https://www.capterra.com/camp-management-software/) Top alternative Featured Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €2 Usage Based, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for direst?[Manage this product listing](https://www.g2.com/products/direst/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### direst 4.8 (8) VS. [4.5 (90)](https://www.capterra.com/p/176517/Campspot/reviews/) Starting Price €2 Usage Based, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (8) Ease Of Use 4.3 (16) Value For Money 4.7 (7) Value For Money 4.6 (16) Customer Service 4.9 (8) Customer Service 4.6 (16) ## direst alternatives Highest Rated [4.9 (25)](https://www.capterra.com/p/251297/Park/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.8 (431)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (485)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.4 (57)](https://www.capterra.com/p/2421/Easy-InnKeeping/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/255632/direst/alternatives/) ## FAQs about direst Overview ### What company size and specific industries is direst built for? direst is designed for small to mid-sized camping site operators, motorhome park managers, and outdoor hospitality businesses. It fits companies in the camping, RV park, and outdoor lodging sectors that want to digitize booking, payment, and site management with automation and 24/7 self-service. Features and Usability ### What are the key features of direst? direst offers accounting, billing and invoicing, payment processing, and credit card processing for financial tasks. It also includes online booking, reservations management, calendar management, scheduling, attendance tracking, and customer management, plus reporting and analytics, API access, third-party integrations, and website integration. Getting Started and Support ### What training and onboarding options does direst offer? direst provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars offer scheduled group learning, documentation gives written reference material, and videos provide on-demand walkthroughs. Getting Started and Support ### What customer support options does direst offer? direst provides email/help desk, FAQ/forum, phone support, and 24/7 live rep support. No reviewer feedback on support is available, so the customer experience with response speed, helpfulness, or problem resolution cannot be assessed from the catalog data. ## Features AI summary Based on 5,388 Reservations reviews Capterra data shows that buyers of reservations software rank the following features as their top priorities: - **Online Booking** (**65%** of reviewers rated this feature as critical) - **Booking Management** (**60%**) - **Calendar Management** (**56%**) direst supports all three features that reviewers rate most important: **Online Booking**, **Booking Management**, and **Calendar Management**. Together, these capabilities help businesses accept reservations more easily, keep bookings organized, and maintain accurate availability, allowing teams to reduce scheduling conflicts and deliver a smoother customer experience. Online Booking 5.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Customer Support 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Provide online support for your customers through live chat or help desk functionality Billing & Invoicing 4.8 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Contact Management 4.8 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Guest Check-in/Check-out 4.8 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Process of a guest arriving at and departing from a hotel, resort, or any hospitality establishment Online Reservations 4.3 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Make and manage reservations online direst 75 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activities Booking: Allows businesses to offer customers reservations for a variety of activities. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Availability Indicator: Indication whether a resource is available or protected from allocation - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Billing Rate Management: Setting up the amount/charge for per hour of work by a company or professional - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Booking Notes: Keep notes on the specifics of a reservation including customer information and special requests - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Management: Manage, organize, and store contact information - Credit Card Processing: Accept and process credit card transactions - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Management: Store and organize information about customers and previous interactions - Customer Support: Provide online support for your customers through live chat or help desk functionality - Customizable Forms: Customize contracts and forms to collect specific information - Data Import/Export: Import and export data to and from software applications - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Electronic Payments: Electronically collect payments for goods or services - Email Marketing: Create and send email blasts/campaigns - Email Templates: Pre-made examples and templates for emails - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Facility Management: Manage the maintenance of building facilities - Faculty/Staff Management: Track and manage staff profiles, recruitment, schedules, productivity, career development and performance - Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk - For Campgrounds: The software is designed for campgrounds - For Summer Camps: The software is designed for summer camps - Forms Management: Store, manage and track all forms in a centralized location - Guest Check-in/Check-out: Process of a guest arriving at and departing from a hotel, resort, or any hospitality establishment - Guest Communications: Communicate with guests directly within the system - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mobile Access: Access software remotely via mobile devices - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Online Booking: Book meetings and appointments through a website or digital platform - Online Forms: Create new forms and/or use ready-made online form templates - Online Payments: Accept and process online payment transactions - Online Reservations: Make and manage reservations online - Payment Processing: Accept, record, and reconcile financial transactions - Permit Management: Manages, automates, stores, and tracks permits to ensure regulatory compliance for multiple industries - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Program Management: Process of managing several related projects or business activities to achieve organizational goals - Rate Management: Track/optimize rates in relation to usage - Ratings/Reviews: Ratings/Reviews - Real-Time Data: Receive data and information in real time - Real-Time Updates: Receive system updates as soon as any changes are made - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Rental Management: Streamline, automate and manage the rental of properties, facilities, assets, or equipment - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Site Maps: Manage site maps showing plots, availability, utilities etc. - Site Reservation Management: Create and manage reservations for individual camping sites/plots - SMS Messaging: Send messages via SMS - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third Party Booking: Allows bookings to be made through a third party service - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Utility Billing: Measure, collect and manage the billing for utility usage including water, electricity, gas, sewage and more - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. Features 4.4 (8) 4.4 Based on 8 reviews ## Pricing Value for money 4.7 (7) Free Trial Free Version Basic €2.00 Usage Based,Per Month Value for money 4.7 (7) 4.7 Based on 7 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (8) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (8) 4.9 Based on 8 reviews ## User reviews Overall rating 4.8 Based on 8 reviews Filter by rating 5(6) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent BH Barbara H. Inhaber Leisure, Travel & Tourism ### "Moderne Software, Top-Service rund um die Uhr" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 25, 2026 Wir haben vor knapp 2 Wochen das City BaseCamp Berlin eröffnet und uns für direst entschieden. Zum Glück!! Wir sind noch ganz am Anfang und lernen jeden Tag dazu... Henning ist immer ansprechbar, wenn es irgendwo klemmt (ob Freitag abends oder Sonntag früh ;-)) Keine Frage ist zu blöd und auch Sonderlocken werden aufgegriffen. Und das, obwohl wir wahrlich kein Großkunde sind. Dazu gibt es im Hintergrund einen sehr versierten Techniker, der es geschafft hat, unsere Besonderheiten (wie automatische Öffnungs- und Schließzeiten des Tores für die Nacht) technisch so aufzusetzen, dass es läuft. Als einmal gegen 21 Uhr eine Buchungsstörung bemerkt wurde, wurden sofort die Programmierer informiert. Kurz vor Mittenacht lief dann alles wieder. Fazit: Toller Service, ständige Weiterentwicklung und Optimierung und das alles noch mit einem stets sehr angenehmen, persönlichen Kontakt (dafür 10 von 5 Sternen!). So macht Zusammenarbeit Sinn und Spaß! :-) Pros Moderne Buchungssoftware für unseren Wohnmobil-Stellplatz, die einen quasi personalfreien Betrieb gestattet. Die Kunden buchen, bezahlen, erhalten einen Barcode und können damit Tor und Schranke öffnen, Strom konsumieren und (demnächst) auch duschen. Wir können aus der Ferne im System sehen, welche Plätze wann gebucht sind, wer ab- oder angereist ist, wer wieviel Strom verbraucht, können das Licht an oder ausschalten oder per Mausklick die Schranke öffnen. Das alles ist sehr übersichtlich gestaltet mit sinnvollen Filtermöglichkeiten und einem gut sortierten Dashboard... was will man mehr? Cons Auch wenn eigentlich alles selbsterklärend ist (und versierte Spontananreisende keine 3 Minuten brauchen, um sich zu registrieren, zu buchen, zu bezahlen und einzuchecken), kann es für manche "weniger digital-Versierte auch etwas mühsam sein, alle Angaben auf dem Mobiltelefon einzugeben. Dafür gibt's dann das Buchungs-Terminal, das wir leider (im Moment noch) nicht haben... Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor June 30, 2026 Liebe Barbara, wir freuen uns sehr dass Du Dich für direst entschieden hast. Und mit den ständigen Wieterentwicklungen und Verbesserungen (häufig durch Euch, die Betreiber) können wir nur noch besser werden... UT Uli T. Geschäftsführer Recreational Facilities and Services ### "Top Kooperation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 18, 2026 Pros Top Erreichbarkeit und kommunikative Zusammenarbeit, Weiterentwicklung und zukunftsorientiertes System Cons Alles top, manchmal etwas länger dauernde Umsetzung von Problemlösungen, aber es gibt nichts wirklich negatives zu berichten Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor June 22, 2026 Hallo Uli, vielen lieben Dank für Deine Beurteilung. Habe gerade heute eine erste richtungsweisende Videokonferent gehabt. Es passiert im Hintergrund großes - noch diese Saison. UM Ulrich M. Chef Leisure, Travel & Tourism ### "Ein komfortables Buchungssystem für Wohnmobilstellplätze und Campingplätze" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 12, 2026 Ein super menschlicher Kontakt mit Herrn Wolf spricht auch für das bedienerfreundliche und kundenfreundliche System. Fehler werden schnellstens behoben. Lobenswert ist die einfache Einstellung von Sperrzeiten, gerade beim uns im Hochwasserbereich. Pros Am besten ist die flexibilität und die autarkie des Systems. Durch die Vorbuchungsmöglichkeit über unsere Webseite sind unsere Übernachtungszahlen um bis zu 40% gestiegen. Cons Nach über einem Jahr Betrieb mit dem System sind keine Nachteile aufgefallen. Das System überzeugt da der Kunde von allen Geräten auf die Buchungsapp zugreifen kann. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor June 15, 2026 Hallo Ulrich, wir bedanken uns sehr für diese tolle Bewertung und freuen uns sehr, dass sowohl die Übernachtungszahlen so spürbat gestiegen sind, also auch die Feststellung unseres guten Supportes und die Schnelligkeit mit der Betreiber auf die örtlichen Situation reagieren können. KR Kirsten R. Geschäftsführerin Leisure, Travel & Tourism ### "Direst Bewertung " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 11, 2026 Check in und check out laufen voll automatisch, dadurch kurze Wartezeiten, Entlastung an der Rezeption Pros Technische Umsetzung, Design, schnelle Abwicklung der Buchungen und Zahlungen, mobile Handhabung ( egal wo, kann Schrankentechnik bedient werden und Buchungen verwaltet) Cons Portal ist für manche Kunden etwas kompliziert und unübersichtlich. Wäre schön, wenn man bei den einzelnen Parzellen individuelle Fotos einstellen könnte. Für Gruppembuchungen ungeeignet. Zufahrts-und Ausfahrtskontrollen noch verbesserungswürdig, gerade bei einem weitläufigen Areal wie dem unseren. Switched from [Cloud Campaign](https://www.capterra.com/p/166130/Cloud-Campaign/) Handhabung bei Onlinebuchungen, buchhalterische Anbindung Alternatives considered [CampSite](https://www.capterra.com/p/131210/CampSite/) Reasons for choosing direst Automatisches Check in, technische Handhabung Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor June 12, 2026 Hallo Kirsten, vielen Dank für deine Bewertung. Es hilft immer zu wissen wo das Systemverbesserungsfähig ist - und das gute daran - wir verbessern 365 Tage im Jahr, denn nur so bleibt direst weiter wegweisend LP Laura P. Assistenz der Geschäftsleitung Hospitality ### "Erfahrungen vom HaffCamp Boiensdorfer Werder mit Dierst" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 10, 2026 Es ist sehr nahe an der Zeit. Es ist auf Digitalisierung ausgelegt und das man weniger Personal benötigt. Was gerade in unserem ländlichen Raum nicht immer einfach zu bekommen ist. Es ist transparent und jeder kann schnell mit dem System Arbeiten, da vielen Dinge selbsterklärend sind. Auch wenn mal etwas hakt ist der Support immer erreichbar und auch bemüht schnell Abhilfe zu finden. Long Story short! Es spart Zeit und damit Geld und der Gast hat einen hohen Komfort, weil Wartezeiten und Anmeldung vor Ort nicht notwendig sind und er hat die Kontrolle über seine Buchung zu jeder Zeit. Pros Das der ganze Buchungsprozess vom Gast gemacht werden kann ohne Probleme. Die Abbrechnung erfolgt vollständig automatisch. Wenn es Probleme gibt hat man immer einen Ansprechpartner und kein Callcenter. Cons Das sind Kleinigkeiten und auch unsere Betriebsbedingten Befindlichkeiten. Aber auch für die ist Direst bereit Lösungen zu finden.Sodass es für uns keinen nennenswerten Nachteil gibt. Switched from [Camping.care](https://www.capterra.com/p/167960/Camping-care/) Sehr unflexibel bei Problemen und die Monatsabrechnung war sehr Aufwendig. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor June 11, 2026 Hello Laura, thank you very much for your positive review. We’re currently working on some exciting new developments and hope to be able to tell you more about them soon. It’s great to hear that you’ve been happy with direst for over two years now. AH Alexander H. Tiefbauer Construction ### "Direst - es funktioniert " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 6, 2024 Einfach, und es funktioniert! Wie oben schon geschrieben, dem ist nichts mehr hinzuzufügen. Pros Es ist einfach Genial !!! Das Geld was für Strom und Wasser zuviel abgezogen wurd, kommt sofort bzw. erscheint 2 Tage später wieder auf dem Konto. Cons Alles war zur vollsten Zufriedenheit. Einchecken vom Handy aus im Stau. Angefahren. Easy Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 9, 2024 Hallo Alexander, vielen Dank für Deine Bewertung. Es freut mich zu hören wie zufrieden du bist dier Software-/Hardware Lösung von direst auf unseren Plätzen bist. Gerne freuen wir uns auf einen weiteren Besuch von Dir. Unsere direst-Plätze werden ja immer mehr,. AB Angela B. Administration, Rezeption & Marketing Leisure, Travel & Tourism ### "Wohnmobilhafen Elbepark Bunthaus" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 30, 2022 All in Lösung für Buchungen. Pros Die individuelle Anpassung an unseren work flow und die persönliche Beratung mit work shop. Cons Alles digital- ich hoffe die Flexibilität und das spontane Agieren zu Gunsten des Kundenservices bleibt. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 5, 2022 Hallo Frau B. Vielen Dank für Ihre Bewertung auf capterra. Es freut und, dass Sie unsere Pros so positiv bewerten und wir arbeiten gemeinsam mit Ihnen daran, dass diese All-In Lösung eben mehr Flexibilität und Kundenorientiertheit bietet als feste Office-Zeiten und lange Warteschlangen am Counter. MJ Marc J. Geschäftsführer Leisure, Travel & Tourism ### "Eine Software, die einfach funktioniert." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 24, 2022 Pros Unkompliziertheit, Kunden orientiert, Einfache Anwendung Cons Bisher konnten wir keine Nachteile finden. Wenn wir welche gefunden haben, wurden sie zu unserer Zufriedenheit gelöst. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 29, 2022 Hallo Herr J, vielen Dank für Ihre positive Bewertung. Bei uns von direst steht Service und Zufriedenheit unserer Geschäftspartner an erster Stelle. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.