# TwoFold Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about TwoFold Software - reviews, pricing plans, popular comparisons to other Therapy Notes products and more.

Source: https://www.capterra.com/p/25639/TwoFold/reviews/

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# 

 TwoFold Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on January 6, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

TwoFold

## What is TwoFold?

Twofold is an AI-enabled medical scribe and therapy notes software that generates clinical notes. Designed for clinicians and therapists the solution streamlines documentation and patient care. Key features include note generation, HIPAA compliance, EHR/EMR integration, and personalized writing style learning. Professionals can capture patient conversations, and the platform's artificial intelligence generates notes in their writing style.

## What is TwoFold used for?

[Therapy Notes](https://www.capterra.com/therapy-notes-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$69

Usage Based, Per Month

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### TwoFold

5.0 (1)

VS.

[4.4 (1,050)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/)

Starting Price

$69

Usage Based, Per Month

Starting Price

$29

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (1)

Ease Of Use

4.3 (528)

Value For Money

5.0 (1)

Value For Money

4.3 (409)

Customer Service

5.0 (1)

Customer Service

4.4 (483)

## TwoFold alternatives

Highest Rated

[4.7 (968)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.6 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.5 (198)](https://www.capterra.com/p/73807/BestNotes/reviews/)

Starting price

$59.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.7 (90)](https://www.capterra.com/p/203725/Noteable/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

## FAQs about TwoFold

Overview

### What company size and specific industries is TwoFold built for?

TwoFold is designed for clinicians and therapists in the healthcare sector, especially practices and organizations that need compliant medical notes for patients and healthcare professionals. It is best suited for small to mid-sized therapy and clinical teams that document care regularly and must meet healthcare recordkeeping requirements.

Features and Usability

### What are the key features of TwoFold?

TwoFold offers API access, customizable templates, and document management for clinical workflows. Core patient-facing features include patient database, patient intake, medication management, patient monitoring, progress notes, session notes, treatment planning, and to-do lists. It also includes reporting and analytics, mobile access, and HIPAA compliant support for mental and behavioral health.

Talk to an expert

### More questions?

Ask our experts

Pricing

### How much does it cost and what fees or limitations are included?

TwoFold starts at $69 per month with the Personal usage-based plan. A free version is available, and the Personal plan includes custom templates, mobile and desktop applications, patient progress tracking, premium support, treatment plans, and unlimited notes.

Getting Started and Support

### What customer support options does TwoFold offer?

TwoFold provides email/help desk, FAQ/forum, and chat support. Users can use these channels to get help with setup and day-to-day questions. No reviewer feedback about support quality is available here, so the support experience cannot be assessed from user comments.

## Features

AI summary

Based on 886 Therapy Notes reviews

Not all Therapy Notes products cover every feature buyers care about most. Here is what Capterra reviewers identify as essential when choosing a solution:

-   **HIPAA Compliant** (**79%** of reviewers rated this feature as critical)
-   **Charting** (**63%**)
-   **EMR/EHR** (**62%**)

TwoFold supports **HIPAA Compliant**, which is important for protecting sensitive client information and meeting regulatory requirements. However, it does not include **Charting** or **EMR/EHR**. Instead, it offers **Document Management** (**58%**) and **Treatment Planning** (**56%**), giving practices other ways to organize records and structure care delivery. These features can help businesses keep documentation in order and maintain consistent treatment workflows, while supporting day-to-day clinical operations.

Treatment Planning

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Create treatment plans that document interventions and outcomes to track patient progress

API

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Application programming interface that allows for integration with other systems/databases

Customizable Templates

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Pre-designed layouts that can be customized to match preferences and requirements

Progress Notes

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Customizable notes that help healthcare professionals document and track patient progress

Document Management

Store, manage, and track all electronic documents in a centralized location

HIPAA Compliant

Compliant with HIPAA, which sets standards for sensitive patient data protection

TwoFold 14 features

Application programming interface that allows for integration with other systems/databases

Pre-designed layouts that can be customized to match preferences and requirements

Store, manage, and track all electronic documents in a centralized location

Compliant with HIPAA, which sets standards for sensitive patient data protection

Administer and track medication inventory, schedules, dosage, and side-effects

Access software remotely via mobile devices

A repository of patient data, including their past and current health issues, treatment history, and more

Patients can register for appointments in advance online

Observing and tracking a patient's health status, condition, and wellbeing

Customizable notes that help healthcare professionals document and track patient progress

View and track pertinent metrics to find patterns and gain insights from data

Private client session notes for coaching, therapy, etc.

A digital list of items that need to be completed

Create treatment plans that document interventions and outcomes to track patient progress

Get Advice

We can help you find the software with the features you need.

Features

4.0 (1)

4.0

Based on 1 reviews

## Pricing

Value for money

5.0 (1)

Free Version

Personal

$69.00

Usage Based,Per Month

It includes:

-   Unlimited notes
-   Custom templates
-   Patient progress tracking
-   Treatment plans
-   Mobile & desktop application
-   Premium support

Group

Custom Quote Available

It includes:

-   For clinics and teams
-   Org-wide BAA

Value for money

5.0 (1)

5.0

Based on 1 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

5.0

Based on 1 reviews

Filter by rating

5(1)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AN

Anonymous User

Psychotherapist

Mental Health Care

### "Reduced documentation from 30 hours per week to 1-2 hours per week"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 3, 2026

I love using Twofold and have been for five months. I use it daily. The notes it generates follow instructions so well and the notes are written professionally. They generate extremely fast and it's easy to make edits, add information, or change the template immediately. I really feel like the customer service team has your back - I can't believe how fast and efficiently they respond, even at odd hours.

Pros

Twofold is intuitive, user-friendly interface, easy to use, and is an intelligent AI. It generates notes very well, follows instructions, it's easy to change, you can make endless amount of templates, and many are already there. The customer service is world class. They respond extremely fast and they add my personal customization requests almost immediately. I provided them with an idea to add a comprehensive assessment section to the patient profile, and they said it was a great idea, and would bring it to their teams attention asap. It's affordable and well worth the price. I've cut down time on documentation from 4-5 hours per day, to 1-2 hours maximum per week.

Cons

They're still developing it and they need to add more necessary features to it, but they willingly listen to ideas. They need to allow it to work with different browsers, stream line a few minor work flows - sometimes it's slightly difficult navigating individual user profiles. They need to add rich text to their documentation sections.

Review source

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