# Helios Salon Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Helios Salon Software - reviews, pricing plans, popular comparisons to other Salon products and more. Source: https://www.capterra.com/p/25868/Helios-Version-12 --- # Helios Salon Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Helios Salon Software ## What is Helios Salon Software? Helios is salon point of sale software for Microsoft Windows. The software allows salon owners to maintain control over sales, inventory, and checkout processes. Version 12 is enterprise-level software with features like integrated marketing and credit card processing. The software aims to increase productivity and provide control without extensive training requirements. ## What is Helios Salon Software used for? [Salon](https://www.capterra.com/salon-software/) Top alternative Featured Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Helios Salon Software?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.gohelios.com&name=Helios Salon Software) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Helios Salon Software 2.5 (6) VS. [4.7 (3,634)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting Price Contact vendor Starting Price $23.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.0 (6) Ease Of Use 4.6 (83) Value For Money 2.7 (6) Value For Money 4.6 (81) Customer Service 2.0 (6) Customer Service 4.6 (81) ## Helios Salon Software alternatives [4.4 (407)](https://www.capterra.com/p/9167/DaySmart-Salon/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars Highest Rated [4.9 (311)](https://www.capterra.com/p/187593/Mangomint/reviews/) Starting price $165.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/) Starting price $28.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.8 (1,149)](https://www.capterra.com/p/268055/Goldie/reviews/) Starting price $19.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/25868/Helios-Version-12/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Multi-Location 3.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Manage and support multiple locations Inventory Management 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Point of Sale (POS) 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Accept and process customer payments for products or services using hardware and software Appointment Scheduling Schedule appointments via a calendar Client Database Electronic storage of stakeholder contact information Credit Card Processing Accept and process credit card transactions Helios Salon Software 11 features Schedule appointments via a calendar Electronic storage of stakeholder contact information Accept and process credit card transactions Electronically collect payments for goods or services Track employee schedules, availability, and performance across projects and tasks Specific for use in spas and salons Track and manage inventory levels to maintain proper supply Manage and support multiple locations Accept and process customer payments for products or services using hardware and software Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. Features 2.8 (6) 2.8 Based on 6 reviews ## Pricing Value for money 2.7 (6) ### Starting price Contact vendor for pricing Free trial not available Value for money 2.7 (6) 2.7 Based on 6 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 2.0 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 2.0 (6) 2.0 Based on 6 reviews ## User reviews Overall rating 2.5 Based on 6 reviews Filter by rating 5(1) 4(0) 3(2) 2(1) 1(2) Mentioned topic Sorted by most recent TB Tanesha B. Salon Owner Consumer Services ### "Terrible Customer Service! DO NOT USE THIS SOFTWARE IF YOU ARE IN CANADA!" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 2, 2023 They constantly locked me out of my service and wouldn't accept any other form of payment. Were so rude when I called Pros Absolutely nothing! I have been trying to cancel since I signed up. Cons Customer Service was the absolute worst I have ever experienced! \[sensitive content hidden\] told me when my cc was expired "That sounds lie your problem" Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RD Ronni D. Receptionist Medical Practice ### "Makes the day go by smoothly " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 9, 2022 I used Helios for 5 years when working at my own salon and it was one of the best softwares I have used. Pros The simplicity made it easy to comminute with clients, and quick to get them set up and checked out. Cons There wasn't much I'd say I didn't like about Helios, It was a little slow at times but that was most likely our own internet! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RB Robert B. Owner Retail ### "Not bad.. until you call them " 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 26, 2020 We have used this company for years. Whenever me or any of my employees call in to ask about an issue, they are almost always defensive and try to act like it’s our problem (sometimes it is, sometimes it’s not- we just need help!). Almost always condescending. It’s very bizarre. The reason I’m writing this right now is because my employee called in today to report the system wasn’t working- and the Helios employee on the phone was very rude and said it must be our internet. I called back 15 minutes later, talked to someone else that told me the whole Helios system was down. Unfortunately this situation was not surprising. I don’t want to change systems- but likely will because of the rude customer service Pros We’ve been using it for years- very used to it- don’t want to change. Cons Can be frustrating to look at reports- could be much more simple Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BC brittany c. owner Retail ### "Bad Customer Service" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 July 15, 2019 Pros it is simple and easy to use, if the program worked properly it would be great but I am never able to get into my reports or do important tasks. Cons Program constantly crashed and had errors. would email and call teq, they would never call me back on my personal number so when they would call the salon they would tell whoever was working that they would have to call back later. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RB Randy B. Owner Computer Software ### "You WILL be sorry" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 20, 2018 Pros I have had helios software for over 14 years recently was convinced by helios to to switch to helios 12 and was told it be cheaper \[not true\] first thing they did was increase the price. The only thing I have good to say about helios 12 is GOOD BYE! Cons Loved helios 11, but helios 12 is a nightmare. It completely shut me down three times in the course of a year. Problem is when you call tech support they don't answer which I kinda understand but you leave a message and they don't return your call, UNACCEPTABLE! The last time we had an outage we did get an email explaining their problem, THE NEXT DAY! It has issues on a weekly basis such as not communicating with tmax timer which is a new timer. At least 1 out 5 times when trying to set a Norvell spray booth you will have to completely shut down and start over. It will make you look like a fool in front of your customers. As I told helios management, after 14 years, with a heavy heart I'm changing software providers.By the way they will charge you to get YOUR data back from them! . Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MB Mike B. ### "Decent but lacks a lot for the money" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 February 28, 2017 It's an OK software but very expensive at $ USD/month. We're a tanning salon that's been in business for over 35 years. We've used Helios for the last 17 years. The first five years of using the software only costed us $ in total, then the following 5 years costed an addition $. That's a total of $ for 10 years of usage. Now they want $ a month. That's $ a year. Why did it go up 500%? I'm not getting any extra features at all. Helios lacks: Decent reporting features. Sales upgrade features. Email and customer data features to keep it up to date. Plenty of bugs. Pros: cloud based services. tech support is fast, but sometimes rude. The manager of the company is nice Lots of reporting features, but still lacking some obvious ones. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)