Helios

Helios Version 12

3 / 5 1 review


Average Ratings

1 Review
  • 3 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 3 / 5
    Customer Service

Product Details

  • Deployment
    Installed - Windows
  • Training
    Webinars
    In Person
  • Support
    Business Hours

Vendor Details

  • Helios
  • www.gohelios.com

About Helios Version 12

Full featured POS and salon management program for Hair and Tanning salons.


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Helios Version 12 Features

  • Appointment Management
  • Booth Rental
  • Client Management
  • Employee Management
  • Gift Card Management
  • Inventory Management
  • Loyalty Program
  • Multi-Location
  • Payroll & Commissions
  • Point of Sale (POS)
  • Recurring Appointments
  • Tanning Management

Helios Version 12 Reviews Recently Reviewed!

Decent but lacks a lot for the money

Feb 28, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Comments: It's an OK software but very expensive at $ USD/month. We're a tanning salon that's been in business for over 35 years. We've used Helios for the last 17 years. The first five years of using the software only costed us $ in total, then the following 5 years costed an addition $. That's a total of $ for 10 years of usage. Now they want $ a month. That's $ a year. Why did it go up 500%?
I'm not getting any extra features at all.

Helios lacks:
¿ Decent reporting features.
¿ Sales upgrade features.
¿ Email and customer data features to keep it up to date.
¿ Plenty of bugs.

Pros:
¿ cloud based services.
¿ tech support is fast, but sometimes rude.
¿ The manager of the company is nice
¿ Lots of reporting features, but still lacking some obvious ones.