# Page 2 | RTG Bills Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is RTG Bills the right Legal Billing solution for you? Explore 80 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/2587/RTG-Bills/reviews

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RTG Bills

4.7 (80)

[View alternatives](https://www.capterra.com/p/2587/RTG-Bills/alternatives/)

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Last updated March 13th, 2026

# Page 2 - Reviews of RTG Bills

## Showing most helpful reviews

Showing 26-50 of 80 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SB

Steve B.  
attorney  
Legal Services  
Used the software for: 2+ years

### "Great software. An even better value. A very satisfied customer."

September 10, 2019

5.0

As a solo lawyer, I am able to create invoices using the desktop program (locally or via a remote desktop connection), and to enter time online using a mobile device or laptop PC. The purchase price for this software is great for solos who are attuned to maintaining low overhead, and who are keen to control all aspects of the invoicing process -- but the key feature, hands down, has been the unwavering technical support provided by the vendor.

Pros

Extraordinarily flexible. Allows for the creation of a highly-personalized invoicing process. Responses to requests for support are provided without charge and usually within a matter of a few minutes (or, at most, within a few hours), with ongoing, interactive follow-ups. For my solo employment law practice, this software ticks all of the boxes. I have been using RTG Bills for seven years, and I have never experienced a single moment of disappointment by it or by the vendor.

Cons

Initial set up for everyday usage is easy, and the typical solo attorney should have no problems quickly getting standard invoices out the door. Less conventional and non-standard billing arrangements which may involve a combination of hourly billing, contingency fees, benchmark or progress fees, and success fees require more persistence to properly set up. But free technical support has always been available to provide clear and patient guidance. I have no complaints.

Alternatives considered

[Amicus Attorney](https://www.capterra.com/p/80199/Amicus-Attorney/)[Sage Timeslips](https://www.capterra.com/p/114210/Sage-Timeslips/)[AbacusLaw](https://www.capterra.com/p/18374/AbacusLaw/)[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Reason for choosing RTG Bills

I am a frugal attorney, but I don't cut corners with technology or software. I was initially won over by the low cost of RTG Bills, which, allocated as a monthly expense, is and has been much, much lower than that of competitors, without any extra charges for technical support. But I have now been using the program for many years, and its real value lies with its impressive flexibility and technical support.

Review Source

Response from RTG Data Systems

September 11, 2019

Thanks for taking the time to write a really wonderful review! It is greatly appreciated.

LG

Lenore G.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Simple and Intuitive Legal Billing Software"

August 29, 2019

5.0

After initial set-up, which was not difficult (following instructions in the tutorial), I have been able consistently to record time easily and accurately and to create bills almost effortlessly. I really don't even think about this application -- I just use it.

Pros

This was very easy to learn, thanks to a very clear tutorial, and is very easy to use. Before I used RTG Bills I used TimeSlips, which I found complicated and easy to screw up. The steps to follow to do anything are largely intuitive, although taking the tutorial in the beginning probably helped with that. Additionally, the lifetime free support has been inordinately helpful. While I have only used it perhaps three times in the 6+ years I have been using the software, I have always received a response within hours of sending the email, and the advice in the response has always solved my issue

Cons

There is not much to dislike about the software. I suppose that it is less flexible than some in designing one's bill, but I honestly don't care -- the bills look professional and are easy to read, which is what counts. I suppose there are things it will not do, but it does everything I need.

Reason for choosing RTG Bills

Prior to using Timeslips, I had used a trial version of RTG Bills that I liked, but several people suggested that Timeslips was the industry standard for law firms. When I decided to ditch Timeslips, I reviewed the information on th RTG Bills website and decided that it really met my needs at a reasonable price, so I went back to it without considering any other solution.

Switched from

[Sage Timeslips](https://www.capterra.com/p/114210/Sage-Timeslips/)

It was non-intuitive and difficult to use. There was only a very short period during which support was provided without charge, and then I was on my own. Paid software support would have been prohibitively expensive. I never became comfortable with Timeslips. I suppose there may be things that Timeslips would do that RTG Bills does not, but as I never needed those things I never found out what they were.

Review Source

Lynn B.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Great for the Low Price"

May 21, 2021

4.0

I have been very happy with RTG Bills. As I mentioned, I thought it was too good to be true to get billing software for that price (I think I made a one-time payment of $95). Previously I was paying about $23 per month and accomplishing the same tasks. There have been upgrades to the program without further cost so far, so the company is not trying to make more money off you with changes and upgrades. All has run smoothly with no "down time", and I have used customer support and they were very helpful.

Pros

The price was extremely low compared to other legal billing options, so much so that it seemed to good to be true. It doesn't have all the bells and whistles of some of the larger billing software products, but it certainly suffices to get my time in, get my bills out, record retainers and payments, and keep track of everything with many different reports available.

Cons

I think it is a little less user-friendly than other products that I have used, but once you get used to it, it runs smoothly. Having said that, I think that it is easier than some products because it does not overwhelm you with functionality - it serves it's primary purpose of billing clients and keep track of time, retainers, receivables and collections.

Alternatives considered

[QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)[Tabs3](https://www.capterra.com/p/2589/Tabs3-Billing/)[Clio](https://www.capterra.com/p/105428/Clio/)

Reason for choosing RTG Bills

A colleague recommended it to me, and because of the very low price, I thought there was little to lose in at least trying it out. If it was not the right product for me, I would only out $95, and there was no contract to sign binding me to the company. I am so glad I gave it a chance. It is the perfect solution for my solo practice.

Switched from

[Sage Timeslips](https://www.capterra.com/p/114210/Sage-Timeslips/)[TurboLaw Time and Billing](https://www.capterra.com/p/131793/TurboLaw-Time-and-Billing/)

I was having too many technical issues with Timeslips, so I switched to TurboLaw. I liked TurboLaw, but the price was being raised from about $23 per month to about $80 per month, and I was not willing to pay that much. Finding RTG for a one-time fee of $95 was a Godsend!

Review Source

Response from RTG Data Systems

May 25, 2021

Thank you for taking the time to review RTG Bills. We really appreciate it.

VM

Vicki M.  
Firm Admin/Paralegal  
Law Practice  
Used the software for: 2+ years

### "Good Value for a Small Firm"

August 29, 2019

4.0

Pros

The program ported our data from TimeSlips easy enough and was easy to learn. The price is very reasonable for the program and it's very inexpensive to add users.

Cons

Our firm's biggest complaint is that users are not able to create clients in the program, which creates additional work for the admin. The user must email the admin to create a new account. If the admin is not available, then the attorney may forget to enter time once the client is created. Seems like unnecessary work and I hope they fix this.

Alternatives considered

[AbacusLaw](https://www.capterra.com/p/18374/AbacusLaw/)[Chaos Software Legal Billing](https://www.capterra.com/p/35989/Legal-Billing/)

Reason for choosing RTG Bills

Price

Switched from

[Sage Timeslips](https://www.capterra.com/p/114210/Sage-Timeslips/)

Sage Timeslips was outrageously expensive and would not support our version any longer.

Review Source

Response from RTG Data Systems

August 30, 2019

Thank you for taking the time to review RTG Bills. We really appreciate it. As for creating clients, we would like to clarify how that works. RTG Bills users can enter clients and matters, enter fees and expenses, enter client payments, and create bills. Included with RTG Bills is a separate program, RTG Timer, that is designed for timekeepers to enter their fees and expenses. Any user can be given access to RTG Bills, RTG Timer, or both. A user with access to RTG Timer only will not be able to enter new clients. Only an RTG Bills user can enter new clients. We should note that the "cloud" version of RTG Bills lets you give a user access to RTG Bills, but then limit what they can do. So, for example, you could allow a user to enter new clients and matters, but not allow entry of payments or the printing of bills and reports.

FG

Frank G.  
attorney  
Law Practice  
Used the software for: 2+ years

### "Outstanding and affordable time & billing solution"

August 30, 2019

5.0

Five years ago my old time & billing program, a relic written in BASIC before the turn of the century, would no longer run on my newer computers. I set out to find the latest and greatest. What I found were many very pricey SAAS (software as a service) programs which required a monthly outlay and ran in the cloud. While that may appeal to some, I prefer to own a license and keep my data local (subject to extensive backup protocols to protect it). RTG Bills checked all my boxes and I have been very happy with the ease of tracking my time and client expenses and payments. Everything is easy to do.

Pros

First of all, it is extremely affordable. You purchase a license to use the software and, occasionally, pay to upgrade. No monthly fees or or hidden costs. Second, the service is OUTSTANDING. Whenever I have run into a problem or had a question, an email to rep and I get an answer almost immediately. Third, it is extremely customizeable. I was able to create my own service codes and format my bills and reports . If you have any questions, just ask representative and he will help you through it. Fourth, it is very comprehensive. I sometimes feel like I am only scratching the surface of its capabilities. Fifth, it has a small footprint, both for the program itself and the data files.

Cons

I can't really think of anything. A sole practitioner, I don't pretend to know what larger (than one!) organizations need in time & billing software so I'll leave it to others to comment.

Reason for choosing RTG Bills

Cost, features, ease of use. And I have been very pleasantly surprised by the exceptional service provided.

Review Source

Response from RTG Data Systems

September 4, 2019

Thanks very much for the wonderful review. RTG also has one of those SaaS (Software as a Service) programs, RTG Bills Online. Ours isn't quite so pricey as the others. For anyone interested in that, we offer a 30-day free trial.

JA

John A.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Keeping it simple"

August 29, 2019

5.0

I just like it

Pros

I started using a timekeeping program to track both time and to keep a diary of what I was doing. It made me much more confident in making bills because I could show the clients my work including commentary if I wanted to. I remember writing to the company (the original Timeslips, not the current owners) thanking them for the product because my billing increased. Unfortunately to outdo competitors, the industry keeps putting unnecessary components that cloud the basis purpose of keeping time for billing purposes. RTG allows me to continue to do what I am trained at without needing to learn components I don’t need.

Cons

1\. I would like the timer to shrink the taskbar. 2. As long as I am dreaming, I wish the timer would continuously flash or turn a bright color to remind me that it is tracking time. 3. A longer description field would be welcome. I like to record a lot of text. 4. I wish the macro shorthand codes allowed more characters (max is 5).

Reason for choosing RTG Bills

I needed something that let me do my job without requiring bloated software for time keeping and billing. RTG did that.

Switched from

[Sage Timeslips](https://www.capterra.com/p/114210/Sage-Timeslips/)

The version of Timeslips I used became obsolete when it became operable with a new version of Windows.

Review Source

AB

Anne B.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Good for Solo Practice"

August 29, 2019

4.0

Pros

This software is easy to use. Most billing software is designed for large firms that do civil practice and thus do not fit with my practice. RTG Bills does work for my practice area, size and billing. The cost is very reasonable, and the technical support has been very good.

Cons

Would like to be able to code activities/expenses for shorthand entry AND have those fees and expenses still itemized on the bills. Last time I attempted this, there was only the possibility of getting a lump total if the short hand codes were used, so not a usable feature for how I bill. Also, since the most recent version, I have to log out as a user and log in as an administrator to get updates. The old way was better.

Alternatives considered

[Sage Timeslips](https://www.capterra.com/p/114210/Sage-Timeslips/)

Reason for choosing RTG Bills

Unlike Timeslips, RTG Bills works for my practice area, size and billing. The cost is very reasonable, and the technical support has been very good.

Review Source

Response from RTG Data Systems

August 30, 2019

Thank you for taking the time to review RTG Bills. We really appreciate it. You don't have to summarize coded items. An item with an activity or expense code is only summarized on the bill if you choose that option for the code. Contact support if you need help with this feature.

DB

David B.  
President/Owner  
Law Practice  
Used the software for: 2+ years

### "Easiest Billing Software Made!"

August 30, 2019

5.0

At the end of the year, I take the RTG Bills total fees number and enter into an Excel spreadsheet and/or QuickBooks and can quickly produce a Profit and Loss Statement and a Schedule C. RTG Bills totally simplifies the reporting of income.

Pros

I am a sole practitioner and I tried several billing software products. None were easy to set up or to use. Then I tried RTG Bills. Within 45 minutes, I was set up! And shortly after that, I was entering time and then producing bills. I have used various version of RTG Bills over the past ten years and have been extremely happy with the product. Also for law firms, if you need to create ebills for Serengeti, Legal Tracker, etc., RTG Bills has an ebilling component that works very well.

Cons

I purchased a second license for another company I manage. I could not figure out how to show all of my clients on one page - even when I only had four clients. For some reason, it broke it into two pages.

Review Source

AG

Alan G.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Most Bang for the Bucks"

August 29, 2019

5.0

I have been using this system for 10+ years. Zero regrets. Zero down time. Zero lost data. If all the software I purchase performed this well, I would be even happier than I already am.

Pros

1\. Web based. I run a touch screen laptop beside my office computers and log time without distraction. 2. Web based. I can prep monthly billing at home on the weekends. 3. Upgrades are auto and seamless. 4. Maintains my history for years. 5. Crazy easy to change / correct entries from the draft billing screen. 6. Pricing is very easy on the budget.

Cons

1\. Moving from desktop to web took some effort, but was a one off. Only purchase the web version and save yourself a lot of effort. 2. Different billing rates for different clients takes some effort. Apologies if there is a quick fix and I just haven't found it yet.

Switched from

[Sage Timeslips](https://www.capterra.com/p/114210/Sage-Timeslips/)

Timeslips was costly, upgrading all the time. I decided to move into a small product created by someone who had a lot of pride in what she / he was creating. Found it.

Review Source

MJ

Miriam J.  
Owner  
Law Practice  
Used the software for: 2+ years

### "Combines ease-of-use with full functionality"

September 5, 2019

5.0

I switched to RTG over 20 years ago after having been a long time Timeslips user. With \[SENSITIVE CONTENT HIDDEN\] Assistance, I was able to port over most of this data and set up RTG’s bills with ease and seamlessly hit the ground running. I was able to cut down my billing cycle from more than three days to about three hours, max, which made might me love billing and collecting on a much faster time basis. Whenever I did run into a problem, I was able to contact the rep for Tech Support and get a timely response. My entire experience with the RTG bills has been exemplary. As a solo lawyer, minimizing my effort on this administrative task has freed me to enjoy my practice.

Pros

RTG software allows me to efficiently capture all of my time and to easily and accurately bill it with a minimum of effort. It offers many options for customizing and formatting invoices and reports for my own information and to inform my clients. And the customer support is excellent.

Cons

It’s only a minor inconvenience: having to open the billing module at billing time.

Reason for choosing RTG Bills

Ease of conversion and use

Review Source

Response from RTG Data Systems

September 9, 2019

Thanks so much for taking the time to review RTG Bills. We really appreciate your support of RTG Bills over the years!

EL

Evan L.  
Attorney  
Law Practice  
Used the software for: 1-2 years

### "RTG Bills Online review"

November 8, 2019

5.0

I am very happy with RTG Bills Online. I have no major complaints.

Pros

Easy to use and easy to teach others. Does exactly what I need without any mystery.

Cons

Going from Timer to Bills for different functions can be inconvenient. It should be clearer which program the user is in. The banner on the top of the screen says Timer or Bills, but perhaps different colors would make it more obvious. I would use a window to anchor the banner on the top of the page and consider adding an indicator of where the user is in the menus.

Review Source

Response from RTG Data Systems

November 12, 2019

Thanks so much for your review of RTG Bills Online, the "cloud" version of RTG Bills. For those unfamiliar with the difference between Bills and Timer, here is a quick explanation. We designed Timer for a timekeeper to enter his or her own time. It includes a stopwatch for timing work, a way to quickly switch among recently-used matters, and other convenience features for the timekeeper. RTG Bills also allows time entry, but that feature is oriented more toward a person entering the time for someone else. In addition, Bills has complete facilities for creating bills, receiving payments, handling retainers and trust accounts, generating reports, and much more. We will definitely consider a way to make the distinction between Bills and Timer clearer. Thanks for the suggestion.

RH

Roy H.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Excellent value, no frills Time and Billing program"

August 29, 2019

5.0

Pros

It just plain works. An advanced degree in Information Technology is not required to install and use this software, nor do you need to take out a loan to purchase it, or pay monthly or annual fees for support. It is not loaded with spurious features that 80% of all users would never use, (e.g. Quickbooks or any of the host of other legal time and billing programs) for a time and billing program. It is easy to set up and only takes a few hours to get a basic understanding of the time keeping functions. The reports and other more advanced features are relatively easy to learn and use. A very important feature, especially for those doing family law GAL work, is its split billing function.

Cons

The in-program help menus could be improved a bit, remote access by their support would probably be beneficial to some users. Online webinars would bring them up to 2020 standards.

Reason for choosing RTG Bills

Simple and efficient to use, best bang for the buck out there, hands down.

Review Source

CE

Christopher E.  
Owner  
Law Practice  
Used the software for: 2+ years

### "Perfect Software for a Small Firm!"

August 30, 2019

5.0

I compared RTG to a plethora of other billing software options for law firms. Most are online and require monthly license purchase of upwards of $50/users. This would be prohibitive, or at least a severe deterrent, to someone just starting out. RTG does everything else these other packages do, but you buy it and own it and don't have to continue paying every month and get sucked into a company that you could never switch from because they have all of your billing.

Pros

It's perfect for my law office. I have two paralegals and an associate. It's a one-time purchase, it does literally everything I need for all of my billing. I can submit e-bills to all of the different insurance companies I work for and it has phenomenal reporting, so I can see the different aspects of what I've billed, what's been paid, etc.

Cons

There is literally nothing I don't like about this software.

Reason for choosing RTG Bills

It does everything you need for a fraction of the cost and you can keep the software on your local network and back it up yourself.

Review Source

BW

Brent W.  
Attorney/Owner  
Law Practice  
Used the software for: 2+ years

### "Comprehensive, Easy and Inexpensive"

August 30, 2019

5.0

RTG Bills has been a great tool for my practice. Any attorney, especially small firms like mine, would be surprised at the value and quality provided by this software.

Pros

The software was easy to set up and use, and it provided more features than I had expected, especially for the price!

Cons

I really like that the software includes a lot of choices for reports, such as billings, receipts, expenses, hours, and many, many more. There are so many (not a bad thing!), however, that it took a while to figure out which reports I needed to generate for specific purposes. An explanation for the purpose of each type of report would improve the usefulness of the software.

Reason for choosing RTG Bills

Another attorney recommended RTG Bills, and after using the free trial it was obvious that RTG Bills would be very useful, convenient and a great value.

Review Source

GR

Greg R.  
member  
Law Practice  
Used the software for: 2+ years

### "Went through so many billing programs"

November 1, 2019

5.0

Pros

The simplicity. It certainly isn't fancy, no pictures of gavels or fancy features. Probably why it never crashes. It is so dependable. We dont need it to do much. Track time and be dependable and that's it. And I have spent so much more money on timekeeping programs, and spent the time to learn them and boom. Crash or just doesn't work. This was a fraction of the cost and waaaay easier to use. I cant say enough good things for RTG. When setting it up to the online, I had a thousand stupid questions and then my credit card expired, and I forgot my login and locked my entire firm out. Anyway the customer service department was so patient with me and my stupid questions. nothing but good things to say and my appreciation for their product.

Cons

I really have no complaints. It works as advertised.

Review Source

Response from RTG Data Systems

November 4, 2019

What can I say but THANKS!!!

PC

Patrick C.  
Attorney  
Legal Services  
Used the software for: 2+ years

### "Great Product at a Great Value"

August 29, 2019

5.0

I can rely on this product to capture the billing information and provide a professional looking invoice to my clients.

Pros

The cost is very good, especially given the quality of the product. I found it was easy to setup and I have never encountered a functional problem. The company provides prompt customer support when needed, although I have not had to use it except for a couple of questions.

Cons

I initially had a little difficulty learning how to review past billings but finally figured out a way to view all the dates of the past billings in order to review them quicker. I should have dug deeper so I am going to attribute that to user error. I have also had difficulty emailing the invoices directly from the program which would avoid having to print and then scan the billings before emailing them to clients.

Reason for choosing RTG Bills

This product was recommended by someone who had reviewed many of the other products available.

Review Source

BL

Bryce L.  
Of Counsel  
Law Practice  
Used the software for: 2+ years

### "Perfect for my practice"

August 30, 2019

5.0

Previously, I've used several standalone and law practice timekeeping and billing systems over the past 25+ years. RTG is by far the simplest, most straightforward and economical of the bunch. I appreciate that the program is standalone and I don't have to open a practice management system, then click-through layers to drill down into timekeeping or billing. Preparing billings is a snap. When reviewing a pre-billing statement if I want to make a change, I can simply click on the billing item, and it opens the time/expense entry, so I can modify it. Then, when the change has been made, I can close the entry and the statement reappears with the changes. Simple!

Pros

Everything is intuitive. It opens promptly, is quick to navigate and back-ups are fast. Short-cut keys can be set up to save time for repetitive types of entries (e.g., "Phone conference with client" can be inserted with, for example, a short-cut 'PCC')

Cons

No cons. It works. Don't be put off by the basic look of the user interface.

Reason for choosing RTG Bills

Price and simplicity.

Review Source

CK

Carol K.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Customer Support"

August 29, 2019

5.0

I have found the product to be amazing and the customer support is magnificent

Pros

I like how easy it is to customize but most of all I love the customer support. I have a question or issue and it is answered very quickly. In understandable language. I looked a long time and tried several different billing products and have had RTG for about 15 years. I have not seen anything as good.

Cons

When I first started I had to learn the program, but the support was wonderful so it wasn't that much of a burden.

Reason for choosing RTG Bills

It was the most convenient for a law practice. It was reasonably priced. And it's customer service is terrific. Very personal and quick responses. Which is not been my experience with other products. There are a lot of billing systems, and I looked at a lot of them. I really like RTG

Review Source

MR

Margaret R.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Lacking in customer support, "

August 29, 2019

3.0

Pros

Easy to use but if you encounter a problem it is almost impossible to get an answer. You must email customer service and it’s hard to understand or tackle a problem via email.

Cons

No way to address any glitches or problems, very little customer support cannot call via telephone

Review Source

Response from RTG Data Systems

August 30, 2019

Thank you for taking the time to review RTG Bills. We really appreciate it. We know that some people don't like our always-free, email-only support policy. There are three reasons we believe email is the best way to provide technical support: 1. Web: RTG's web site answers many questions, often in detail that would be hard to provide in other ways. Our response to a question often includes a reference to a web page. 2. Priority: We can prioritize incoming questions, so the most critical problems can be addressed first. 3. Think: We like to think about a tough question, or research an answer, before responding. We can't do that in a real-time conversation.

DN

David N.  
Attorney sole practitioner  
Law Practice  
Used the software for: 2+ years

### "Simplicity itself"

August 29, 2019

5.0

The software gives me up-to-date information about who has paid and who is behind on payment, which is important to healthy business performance.

Pros

The software tracks client trust funds and allows easy reconciliation with the trust-account bank statement. RTG Bills (I use the online version) has many reports that help me slice and dice time and money data to get critical information about business performance. Timekeeping, billing, and payments-received windows are ultra-simple and allow text entries as detailed as I want. RTG staff responds promptly to help inquiries.

Cons

Figuring out some of the authors' terminology (for example, understanding the difference between a "timekeeper" and a "user").

Reason for choosing RTG Bills

Simplicity, function, and price.

Review Source

JO

John O.  
attorney  
Law Practice  
Used the software for: 2+ years

### "Long-Long time user"

August 29, 2019

5.0

Helps me keep track of my single most important product - my time.

Pros

I've used this software for almost 20 years. Still using version 2.23. Stopped upgrading when the added features stopped being something I needed. I am a solo practitioner and I enter my own time and prep my own bills, so the features directed at group use and networking just have not been important. Despite that it has remained highly functional for me and very easy to use.

Cons

The only real problem I've ever had has been when entering my time over multiple days the software does not assist to remind me to change dates (or at least check on them) so that sometimes I input 24+ hours of billable time in one day. I've also sometimes wished for a more versatile search feature.

Reason for choosing RTG Bills

Functionality (simplicity) and cost

Review Source

JC

Jolee C.  
Office Assistant  
Law Practice  
Used the software for: 2+ years

### "RTG review"

August 29, 2019

4.0

I have cut down the amount of time spent on posting billable time.

Pros

Simple to enter billable time and retainer payments

Cons

If the standard retainer is selected, other transactions cannot be processed unless a bill is printed. The type of account cannot be changed (from matter to client or visa versa) once it has been created. The format of the invoices is limited. It would be convenient to be able to print those bills that are accounts receivable only.

Reason for choosing RTG Bills

It appeared to be basic and less time consuming for me, and easier to understand invoices for the clients.

Review Source

Response from RTG Data Systems

August 30, 2019

Thank you for taking the time to review RTG Bills. We really appreciate it. Regarding retainer accounts, RTG Bills offers client-level accounts and matter-level accounts. A client-level account can be used to pay any matter for the client. It is true that you cannot change a matter-level account to a client-level account, but with a few steps, you can accomplish the same thing. First, create the new client-level account. Then transfer the balance with two transactions: a "retainer refund" to get the balance from the matter-level account and a "retainer received" to put the same amount in the client-level account.

NCE

Nancy Crosta E.  
Attorney  
Legal Services  
Used the software for: 2+ years

### "Product Review"

November 1, 2019

5.0

Ease of quickly entering billing detail.

Pros

Ease of quickly entering billing detail.

Cons

If you view someone's entry then that person's ID and the date of that entry "sticks" so that your next entry will be with that other person's ID and the date of the entry you most recently viewed.

Review Source

Response from RTG Data Systems

November 4, 2019

Thanks for reviewing RTG Bills Online, the "cloud" version of RTG Bills. We really appreciate it. Some users enter several fees for the same timekeeper, one after another. So the timekeeper is carried forward to the next entry. You can always change the timekeeper if you don't want the same choice for the new entry. Similarly, some users enter several fees (or expenses) for the same date, one after another. So the date is carried forward to the next entry. Again, you can always change the date if you need to.

RB

RIchard B.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Review"

August 29, 2019

4.0

I only use the time records and bills;

Pros

Ease of use; low cost; one-time input of data;

Cons

Limited use for my practice; having to upgrade; having to end a billing cycle and then cancel bills to resume; Inability to get back to previously printed bills; cumbersome switching between screens; I cannot transport data to Microsoft Word or pdf; I have to scan printed bills to pdf to email them to clients;

Review Source

Response from RTG Data Systems

August 30, 2019

Thank you for taking the time to review RTG Bills. We really appreciate it. RTG Bills can reprint bills as PDF files. You don't need to scan them! As an option, you can have RTG Bills email them as attachments. Please contact support if you want help with this or the other issues you mentioned in your review.

RP

Roderick P.  
Attorney owner  
Law Practice  
Used the software for: 2+ years

### "RTG Bills software review"

August 29, 2019

5.0

Operating on my own without any staff, I am able to accurately track charges and produce monthly bills that are professional in appearance and accurate. At year end I am able to easily produce reports that facilitate preparation of tax returns. The program will also produce a wide variety of reports to track and analyze charges and payments.

Pros

I have been using this products since I started solo practice 10 years ago. I have found it easy to use, virtually bug free, and cost efficient.

Cons

I don't have any serious complaints. The help tips are sometimes not too helpful, but I have yet to run into a problem that customer support couldn't solve by email.

Reason for choosing RTG Bills

I was happy with price and ease of use.

Review Source

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