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On-premise auto repair platform that helps businesses of all sizes streamline workflow processes with inventory management, maintenance scheduling, alerts/notifications, reporting and more.

Product Details

The YES Management System is a powerful & fully integrated shop management solution for single or multi location repair shops. Since 1988, YES has been helping shops sell more maintenance, manage day-to-day operations with greater efficiency, obtain consistently higher profit margins & improve customer loyalty. Features include Scheduling, Invoicing, Marketing, Vehicle History, Custom Reports, Catalog Interfaces, Time Clock, Inventory & Fully Integrated Accounting Options.

Contact Details

Pace Software

http://www.pacecomputer.com

Founded in 1988

Located in United States

Starting Price

  • Not provided by vendor

Free Demo

  • Yes

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • Business Hours

Yes Management System Features

Billing & Invoicing
CRM
Inventory Management
Labor Rates
Maintenance Scheduling
Quotes/Estimates
Service History Tracking
VIN Lookup
Work Order Management

Yes Management System Reviews

Showing 5 of 45 reviews
Overall
4.6/5
Ease of Use
4.2/5
Customer Service
4.5/5
Martin F.
President
Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Reviewer Source 
Source: Capterra
August 12, 2017

“Reviewing YES is a pleasure. We have used the program since 1984. The PACE staff is like family.”

ProsThe breadth of the YES program is amazing. We do not use all the modules, but still learn something new each day about the modules we do use. I was going to start to list some of the modules critical to our business needs, but when the list easily went past a dozen, I figured I'd best just direct you to their website. The support we get from PACE is outstanding. When we are down, a return call comes back in less than ½ hour. They remote directly in, and problems are cured quickly. Services like training and customization are well handled. We understand that shops with down systems come first, but a short 24-hour wait is common and totally acceptable for our simpler extended needs. Versatility is a huge plus. Motor Works tracks how new customers found us, which coupons work best, we produce follow up reminder lists, and tons more. PACE can configure the YES program to take care of all these requirements and more. In addition, knowing our needs, they have directed us to useful parts of their program we had no idea existed. PACE has also provided quick tutorials on business practices that were new to us. The future for PACE's new YES 4.0 looks bright indeed. We will shortly be a beta tester for YES 4.0, and have had some interesting discussions about what's under the hood. Man, are we excited. PACE is pushing the envelope hard. They are going to be a big force as management systems migrate to the next generation. Hang on for the ride! We are!
ConsDue to loss of staff, support has at times in the past, been less than stellar. (Loss of staff has crippled Motor Works in the past too.) PACE support is fully staffed and top flight as I write this. Also, their tablet interface is not ready for prime time. That is not a problem, as a current redesign of YES will include a redesign of the tablet system too.
Reviewer Source 
Source: Capterra
August 12, 2017
Lisa M.
Office Manager
Automotive, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
January 25, 2017

“This software will make you money!”

OverallThis software was not the easiest to set up, but after setting up job kits one time they can be used on any make, model, and year vehicle when using Activant in combination with Yes. You can build a timing kit fully loaded and complete an estimate in about 3 minutes with labor and parts prices. The support is the best. Any time I had a question about wanting to be able to do something with this software they were there to show me that it could be done. I highly recommend you invest your time and money into YES and it will change the production in your shop.
ProsIt makes building estimates faster and easier than any other software. You can have labor and parts prices and availability in minutes.
ConsIt takes some time to set up job kits and learn how the software works. But it is still worth the investment of time. Because in the long run you will save much more time than it takes to get set up.
Recommendations to other buyersIf you want to get set up and running as fast as possible, use the support team to help you. Call them and they are there, don't wait until you are frustrated to call. Call when you first are not sure what you need to do.
Source: Capterra
January 25, 2017
CURTIS R.
OWNER
Automotive, 1-10 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
3/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
9/10
Source: Capterra
May 31, 2017

“I DARE SAY THAT JENNIFER WA VERY HELPFUL AND FOUND A WAY TO MEET MOST ALL NEEDS RATHER SWIFTLY. ”

OverallCLEAR CONCISE INVOICING, INVENTORY, BOOKEEPING, SCHEDULING AND CUSTOMER HISTORY. ALL THESE ARE NEEDED TO REMAIN ON THE EDGE OF GROWING AND MOVING FORWARD.
ProsI LIKE THE VERSATILITY AND COVERAGE OF SPEEDING UP OUR PROCESSES IN BUSINESS. QUICK, SLICK AND TRICK.
ConsIN THE PAST SOME OPTIONS WHICH WERE VERY USEFUL TO US WERE DROPPED FOR UPGRADES, THESE WERE USED ALOT BEHIND THE SCENES TO WORK ON OUR BUSINESS AS OPPOSED TO IN IT. THESE SHOULD BE MADE AVAILABLE AS OPTIONS AT LEAST. CASE IN POINT THE INVOICE NUMBERS WERE NOT ABLE TO BE EXPORTED TO QUICKBOOKS UPON MY ENTRY TO THE SOFTWARE. WELL PLAYING INSIDE OF IT FOR A SHORT WHILE I FOUND THAT ADDING A SYMBOL,# TO THE INVOICE NUMBER ALLOWED IT TO GO RIGHT THRU WITHOUT FAIL. FUNNY THING WAS I WAS TOLD IT WASN'T POSSIBLE. OH BY THE WAY OUR NEXT UPDATE A WEEK LATER.... WAS FOR THE INVOICE #. WE BUY COMPUTERS AND PROGRAMMING TO WORK FOR US, NOT US TO WORK FOR IT.
Source: Capterra
May 31, 2017
Brian B.
ceo
Automotive, 1-10 employees
Used the software for: 2+ years
Overall Rating
3/5
Ease of Use
3/5
Customer Service
1/5
Features
2/5
Value for Money
2/5
Likelihood to Recommend
2/10
Source: Capterra
February 28, 2017

“Big promises, slow or no delivery. ”

OverallAS it was presented, this product sounded great. The integration was rough, cumbersome, and problematic. We have paid a monthly support fee for years, but can't ever seem to get through all the programming errors that are constantly popping up as they modify the program. The GL quick-books integration has never been seamless or 100% accurate. In hindsight, I wish i would have gone another direction. It may work great as a stand alone program, but it hasn't worked good with other programs besides quick-books and wrench-head consistently.
Proscustomer database
Consintegration and support
Recommendations to other buyersHigher skilled techs with more skills and experience in Quickbooks that are able to solve problems accurately.
Source: Capterra
February 28, 2017
Terry H.
Gen. Mgr.
Automotive, 51-200 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
2/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Source: Capterra
May 23, 2017

“For the most part Yes and Rick have been a good experience. I know our business matters to them. ”

OverallA huge learning curve.
ProsYes is typically versatile to accommodate most operational desires. Over the years the good thing about Yes is its versatility and the bad thing about Yes is its versatility. For us it gets the job done or we wouldn't still be using it. As we look to the future I hope Yes can keep up with the times so we are not faced with having to switch. I realize it is harder for a smaller company to accomplish this, but appreciate their loyalty to us.
ConsMarket Manager-Used for a few years now uses another outside company. Bought Time Clock and still are punching time cards. Don't trust it for payroll and it won't automatically figure overtime. Biggest frustration at an admin level is its unfriendliness for multiple locations. A lot of admin profiling, pricing, etc. has to be done 6 times once in each location.
Source: Capterra
May 23, 2017