# Yes Prime Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Yes Prime Software - reviews, pricing plans, popular comparisons to other Auto Repair products and more. Source: https://www.capterra.com/p/25891/Yes-Management-System --- # Yes Prime Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Yes Prime ## What is Yes Prime? The YES Management System is a powerful & fully integrated shop management solution for single or multi location repair shops. Since 1988, YES has been helping shops sell more maintenance, manage day-to-day operations with greater efficiency, obtain consistently higher profit margins & improve customer loyalty. Features include Scheduling, Invoicing, Marketing, Vehicle History, Custom Reports, Catalog Interfaces, Time Clock, Inventory & Fully Integrated Accounting Options. ## What is Yes Prime used for? [Auto Repair](https://www.capterra.com/auto-repair-software/) Top alternative Featured Overall rating Based on 46 user reviews Reviews sentiment Positive 89% Neutral 11% Negative 0% Starting price $1500 One Time Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Yes Prime?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.pacecomputer.com&name=Yes Prime) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Yes Prime 4.5 (46) VS. [4.8 (744)](https://www.capterra.com/p/216500/Autoleap/reviews/) Starting Price $1500 One Time Starting Price $179 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (46) Ease Of Use 4.7 (660) Value For Money 4.3 (28) Value For Money 4.7 (622) Customer Service 4.5 (46) Customer Service 4.9 (590) ## Yes Prime alternatives [4.2 (261)](https://www.capterra.com/p/61551/NAPA-TRACS/reviews/) Starting price $109.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 81% of reviewers rated it above 4 stars [4.8 (163)](https://www.capterra.com/p/153469/Shop-Ware/reviews/) Starting price $249.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.4 (89)](https://www.capterra.com/p/121909/Shop-Boss-Pro/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [ARI](https://www.capterra.com/p/201737/ARI/) [4.6 (660)](https://www.capterra.com/p/201737/ARI/reviews/) Starting price $39.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/201737/ARI/) [View all alternatives](https://www.capterra.com/p/25891/Yes-Management-System/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Appointment Scheduling Schedule appointments via a calendar Billing & Invoicing Create, manage, and send invoices or bills to customers CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Inventory Management Track and manage inventory levels to maintain proper supply Yes Prime 13 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Schedule appointments via a calendar Create, manage, and send invoices or bills to customers Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Track and manage inventory levels to maintain proper supply Track, manage, and standardize customer rates for services performed by technicians Schedule predetermined or ad hoc maintenance services and labor requests Accept and process customer payments for products or services using hardware and software Generate quotes or estimates for customers Track work performed and resources used for past customers, sites, or assets Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history Creating, assign, and track jobs and/or tasks for work orders Features 4.2 (28) 4.2 Based on 28 reviews ## Pricing Value for money 4.3 (28) Basic $1,500 One Time Value for money 4.3 (28) 4.3 Based on 28 reviews ## Support, customer service and training options Customer Service 4.5 (46) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (46) 4.5 Based on 46 reviews ## User reviews Overall rating 4.5 Based on 46 reviews Filter by rating 5(29) 4(12) 3(5) 2(0) 1(0) Mentioned topic Sorted by most recent BT brad t. Manager Automotive ### "They need to innovate" 3.0 Overall Rating 3.0 3.0 Ease of Use 1.0 1.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 4/10 March 13, 2020 We couldn't use the system to easily monitor our KPIs. Pros They have a lot of features. But, very hard to use and find. Without it being user friendly these features fall flat. They have a great way of tracking tires and associating them differently than parts. It works well for a large shop (15 bays). Cons NOT USER FRIENDLY. We struggle a lot using the features of the website. Also, it takes forever to run reports. They need to change how they run reports. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TH TRACEY H. IT PROJECTMANAGER Automotive ### "VERY HELPFUL" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 29, 2018 Pros Ease of use it really came in handy right when i needed it too. Cons software was great i think customer service could have been better but overall you can't beat this product Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MF Martin F. President ### "Reviewing YES is a pleasure. We have used the program since 1984. The PACE staff is like family." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 August 12, 2017 Pros The breadth of the YES program is amazing. We do not use all the modules, but still learn something new each day about the modules we do use. I was going to start to list some of the modules critical to our business needs, but when the list easily went past a dozen, I figured I'd best just direct you to their website. The support we get from PACE is outstanding. When we are down, a return call comes back in less than ½ hour. They remote directly in, and problems are cured quickly. Services like training and customization are well handled. We understand that shops with down systems come first, but a short 24-hour wait is common and totally acceptable for our simpler extended needs. Versatility is a huge plus. Motor Works tracks how new customers found us, which coupons work best, we produce follow up reminder lists, and tons more. PACE can configure the YES program to take care of all these requirements and more. In addition, knowing our needs, they have directed us to useful parts of their program we had no idea existed. PACE has also provided quick tutorials on business practices that were new to us. The future for PACE's new YES 4.0 looks bright indeed. We will shortly be a beta tester for YES 4.0, and have had some interesting discussions about what's under the hood. Man, are we excited. PACE is pushing the envelope hard. They are going to be a big force as management systems migrate to the next generation. Hang on for the ride! We are! Cons Due to loss of staff, support has at times in the past, been less than stellar. (Loss of staff has crippled Motor Works in the past too.) PACE support is fully staffed and top flight as I write this. Also, their tablet interface is not ready for prime time. That is not a problem, as a current redesign of YES will include a redesign of the tablet system too. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RD Ruth D. Reimbursement Specialist ### "quick and easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 9, 2017 Pros It was quick and easy and I got several responses. The customer service representative for personable. Cons Some of the vendors were a little pesty. I was directed to get quotes and then my supervisor put it on the back burner until further notice. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BJ Brady J. Owner ### "Always willing to help with tech support, great value over competitiors" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 June 5, 2017 Pros Keeps track of everything that I need, good matrixes and organization. Price is not bad for what you get. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BA Barbara A. Owner Automotive ### "Well liked by all staff" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 June 5, 2017 Everything is on one soft ware. No need to buy second software to do your job Pros Record keeping is so much easier. Love the payroll function. Keeping track of returned products are a money saver for our company since it tracks person, date and time the product was sent. Cons Not easy to set up forms, there needs to be better training when you first get the program and the manuals that were sent with the software were not a good information source Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MP Martin P. VP ### "Excellent product. Would like to see some problems resolved more quickly. " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 June 5, 2017 Pros I like the ability to drop parts on an invoice from Worldpac and NAPA. I also like the scheduling feature. The license plate to vin decoder is also very useful. Cons Glitches when dropping parts on invoice from Worldpac and NAPA. Items drop to the top line instead of the bottom line. Manufacturer code is added to the part number when ordering parts from Worldpac. Have asked numerous times to have problems resolved with no results. When multiple parts are ordered from NAPA it creates multiple invoices from NAPA. The NAPA interface is sluggish and not as good as the Worldpac interface. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RM ROB M. OWNER Automotive ### "WE HAVE HAD YES FOR 20 YEARS IT IS A GOOD PRODUCT , SOME YEARS SERVICE IS GOOD AND SOME YEARS NOT " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 June 1, 2017 AND EASY SYSTEM TO INCORPORATE TWO STORES, EASY TO TEACH NEW SALES FRONT COUNTER PEOPLE Pros FRONT COUNTER SALE IS EASY TO TEACH AND FOR SALES PEOPLE TO LEARN. REPORTS FOR HOURS BILLED IS GREAT, BILLING AT END OF THE MONTH GREAT Cons GETTING MISSPELLED WORDS OUT OF YEAR/MAKE/MODEL, CALLING AND BEING TOLD THERE IS NO FIX AND THEN CALLING BACK ( NEW PERSON ) AND HAVING IT FIXED Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LM Lee M. Office Manager Automotive ### "HAVE USED YES FOR FOR OVER 15 YEARS, UPDATES ALWAYS LATE & SYSTEM IS BEHIND THE CURVE" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 May 31, 2017 Pros PRESENTABLE REPAIR ORDERS, MOSTLY ORGANIZED INVENTORY, HELPFUL EMPLOYEE EFFICIENCY TRACKING, FAIRLY EASY TO USE KITS Cons LACKS FEATURES OF COMPETING NEWER SYSTEMS, UPDATES HOPELESSLY BEHIND. WHEN UPDATES ARE AVAILABLE, NEVER INFORMED OF SAME (EVEN THOUGH WE PAY MONTHLY FOR SYSTEM REPAIR / SERVICE) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KC Kim C. Previous President ### "We have used this software for 18 years " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 May 31, 2017 Pros Tiered pricing mark-up Billing/Invoicing Reliability for on a daily basis Vehicle History look up Cons Reports are difficult to run All module training on U-Tube could be better Interface with other types of software (Quickbooks for example) We have to have this on a separate server Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/25891/Yes-Management-System/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [ARI vs Yes Prime](https://www.capterra.com/compare/25891-201737/Yes-Management-System-vs-ARI) [AutoLeap vs Yes Prime](https://www.capterra.com/compare/25891-216500/Yes-Management-System-vs-Autoleap)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)