# Yes Prime Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Yes Prime Software - reviews, pricing plans, popular comparisons to other Auto Repair products and more.

Source: https://www.capterra.com/p/25891/Yes-Management-System

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# 

 Yes Prime Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Yes Prime

## What is Yes Prime?

The YES Management System is a powerful & fully integrated shop management solution for single or multi location repair shops. Since 1988, YES has been helping shops sell more maintenance, manage day-to-day operations with greater efficiency, obtain consistently higher profit margins & improve customer loyalty. Features include Scheduling, Invoicing, Marketing, Vehicle History, Custom Reports, Catalog Interfaces, Time Clock, Inventory & Fully Integrated Accounting Options.

## What is Yes Prime used for?

[Auto Repair](https://www.capterra.com/auto-repair-software/)

Overall rating

Based on 46 user reviews

Reviews sentiment

Positive

89%

Neutral

11%

Negative

0%

Starting price

$1500

One Time

Free trial  
not available

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Do you work for Yes Prime?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.pacecomputer.com&name=Yes Prime)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Yes Prime

4.5 (46)

VS.

[4.6 (600)](https://www.capterra.com/p/201737/ARI/reviews/)

Starting Price

$1500

One Time

Starting Price

$39.99

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.1 (46)

Ease Of Use

4.5 (600)

Value For Money

4.3 (28)

Value For Money

4.7 (562)

Customer Service

4.5 (46)

Customer Service

4.6 (530)

## Yes Prime alternatives

Highest Rated

[4.8 (742)](https://www.capterra.com/p/216500/Autoleap/reviews/)

Starting price

$199.00

Per User, Per Month

[4.2 (258)](https://www.capterra.com/p/61551/NAPA-TRACS/reviews/)

Starting price

$109.00

Per User, Per Month

[4.8 (162)](https://www.capterra.com/p/153469/Shop-Ware/reviews/)

Starting price

$249.00

Per User, Per Month

[4.4 (89)](https://www.capterra.com/p/121909/Shop-Boss-Pro/reviews/)

Starting price

$199.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/25891/Yes-Management-System/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Accounting

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Appointment Scheduling

Schedule appointments via a calendar

Billing & Invoicing

Create, manage, and send invoices or bills to customers

CRM

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Inventory Management

Track and manage inventory levels to maintain proper supply

Yes Prime 13 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Schedule appointments via a calendar

Create, manage, and send invoices or bills to customers

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Track and manage inventory levels to maintain proper supply

Track, manage, and standardize customer rates for services performed by technicians

Schedule predetermined or ad hoc maintenance services and labor requests

Accept and process customer payments for products or services using hardware and software

Generate quotes or estimates for customers

Track work performed and resources used for past customers, sites, or assets

Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history

Creating, assign, and track jobs and/or tasks for work orders

Features

4.2 (28)

4.2

Based on 28 reviews

## Pricing

Value for money

4.3 (28)

Basic

$1,500

One Time

Value for money

4.3 (28)

4.3

Based on 28 reviews

## Support, customer service and training options

Customer Service

4.5 (46)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (46)

4.5

Based on 46 reviews

## User reviews

Overall rating

4.5

Based on 46 reviews

Filter by rating

5(29)

4(12)

3(5)

2(0)

1(0)

Mentioned topic

Sorted by most recent

BT

brad t.

Manager

Automotive

### "They need to innovate"

3.0

Overall Rating

3.0

3.0

Ease of Use

1.0

1.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

4/10

March 13, 2020

We couldn't use the system to easily monitor our KPIs.

Pros

They have a lot of features. But, very hard to use and find. Without it being user friendly these features fall flat. They have a great way of tracking tires and associating them differently than parts. It works well for a large shop (15 bays).

Cons

NOT USER FRIENDLY. We struggle a lot using the features of the website. Also, it takes forever to run reports. They need to change how they run reports.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TH

TRACEY H.

IT PROJECTMANAGER

Automotive

### "VERY HELPFUL"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 29, 2018

Pros

Ease of use it really came in handy right when i needed it too.

Cons

software was great i think customer service could have been better but overall you can't beat this product

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MF

Martin F.

President

### "Reviewing YES is a pleasure. We have used the program since 1984. The PACE staff is like family."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

August 12, 2017

Pros

The breadth of the YES program is amazing. We do not use all the modules, but still learn something new each day about the modules we do use. I was going to start to list some of the modules critical to our business needs, but when the list easily went past a dozen, I figured I'd best just direct you to their website. The support we get from PACE is outstanding. When we are down, a return call comes back in less than ½ hour. They remote directly in, and problems are cured quickly. Services like training and customization are well handled. We understand that shops with down systems come first, but a short 24-hour wait is common and totally acceptable for our simpler extended needs. Versatility is a huge plus. Motor Works tracks how new customers found us, which coupons work best, we produce follow up reminder lists, and tons more. PACE can configure the YES program to take care of all these requirements and more. In addition, knowing our needs, they have directed us to useful parts of their program we had no idea existed. PACE has also provided quick tutorials on business practices that were new to us. The future for PACE's new YES 4.0 looks bright indeed. We will shortly be a beta tester for YES 4.0, and have had some interesting discussions about what's under the hood. Man, are we excited. PACE is pushing the envelope hard. They are going to be a big force as management systems migrate to the next generation. Hang on for the ride! We are!

Cons

Due to loss of staff, support has at times in the past, been less than stellar. (Loss of staff has crippled Motor Works in the past too.) PACE support is fully staffed and top flight as I write this. Also, their tablet interface is not ready for prime time. That is not a problem, as a current redesign of YES will include a redesign of the tablet system too.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RD

Ruth D.

Reimbursement Specialist

### "quick and easy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 9, 2017

Pros

It was quick and easy and I got several responses. The customer service representative for personable.

Cons

Some of the vendors were a little pesty. I was directed to get quotes and then my supervisor put it on the back burner until further notice.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BJ

Brady J.

Owner

### "Always willing to help with tech support, great value over competitiors"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

June 5, 2017

Pros

Keeps track of everything that I need, good matrixes and organization. Price is not bad for what you get.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BA

Barbara A.

Owner

Automotive

### "Well liked by all staff"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

June 5, 2017

Everything is on one soft ware. No need to buy second software to do your job

Pros

Record keeping is so much easier. Love the payroll function. Keeping track of returned products are a money saver for our company since it tracks person, date and time the product was sent.

Cons

Not easy to set up forms, there needs to be better training when you first get the program and the manuals that were sent with the software were not a good information source

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MP

Martin P.

VP

### "Excellent product. Would like to see some problems resolved more quickly. "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

0/10

June 5, 2017

Pros

I like the ability to drop parts on an invoice from Worldpac and NAPA. I also like the scheduling feature. The license plate to vin decoder is also very useful.

Cons

Glitches when dropping parts on invoice from Worldpac and NAPA. Items drop to the top line instead of the bottom line. Manufacturer code is added to the part number when ordering parts from Worldpac. Have asked numerous times to have problems resolved with no results. When multiple parts are ordered from NAPA it creates multiple invoices from NAPA. The NAPA interface is sluggish and not as good as the Worldpac interface.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RM

ROB M.

OWNER

Automotive

### "WE HAVE HAD YES FOR 20 YEARS IT IS A GOOD PRODUCT , SOME YEARS SERVICE IS GOOD AND SOME YEARS NOT "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

June 1, 2017

AND EASY SYSTEM TO INCORPORATE TWO STORES, EASY TO TEACH NEW SALES FRONT COUNTER PEOPLE

Pros

FRONT COUNTER SALE IS EASY TO TEACH AND FOR SALES PEOPLE TO LEARN. REPORTS FOR HOURS BILLED IS GREAT, BILLING AT END OF THE MONTH GREAT

Cons

GETTING MISSPELLED WORDS OUT OF YEAR/MAKE/MODEL, CALLING AND BEING TOLD THERE IS NO FIX AND THEN CALLING BACK ( NEW PERSON ) AND HAVING IT FIXED

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LM

Lee M.

Office Manager

Automotive

### "HAVE USED YES FOR FOR OVER 15 YEARS, UPDATES ALWAYS LATE & SYSTEM IS BEHIND THE CURVE"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

May 31, 2017

Pros

PRESENTABLE REPAIR ORDERS, MOSTLY ORGANIZED INVENTORY, HELPFUL EMPLOYEE EFFICIENCY TRACKING, FAIRLY EASY TO USE KITS

Cons

LACKS FEATURES OF COMPETING NEWER SYSTEMS, UPDATES HOPELESSLY BEHIND. WHEN UPDATES ARE AVAILABLE, NEVER INFORMED OF SAME (EVEN THOUGH WE PAY MONTHLY FOR SYSTEM REPAIR / SERVICE)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KC

Kim C.

Previous President

### "We have used this software for 18 years "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

0/10

May 31, 2017

Pros

Tiered pricing mark-up Billing/Invoicing Reliability for on a daily basis Vehicle History look up

Cons

Reports are difficult to run All module training on U-Tube could be better Interface with other types of software (Quickbooks for example) We have to have this on a separate server

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/25891/Yes-Management-System/reviews/)

Popular comparisons

[ARI vs Yes Prime](https://www.capterra.com/compare/25891-201737/Yes-Management-System-vs-ARI)

[AutoLeap vs Yes Prime](https://www.capterra.com/compare/25891-216500/Yes-Management-System-vs-Autoleap) 

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