# The Tussman Program Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is The Tussman Program the right Legal Billing solution for you? Explore 33 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/2591/The-Tussman-Program/reviews

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The Tussman Program

4.8 (33)

[View alternatives](https://www.capterra.com/p/2591/The-Tussman-Program/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of The Tussman Program

Ease of use

4.8

Customer Service

4.9

## Pros and Cons in Reviews

TH

Tonja H

Office ManagerLegal Services, 2 - 10 employeesUsed the software for: More than 2 years.

“I took care of billing at a previous law firm and used two different billing software programs and The Tussman Program beats them hands down on ease of use.“

November 16, 2021

MY

Marissa Y

Office ManagerLegal Services, 2 - 10 employeesUsed the software for: More than 2 years.

“Entering time for billing in super easy, making changes even more so. If I've ever had an issue I couldn't resolve myself, customer support has always been able to resolve near-immediately!“

November 15, 2021

SS

Sean S

Paralegal Law Practice, 2 - 10 employeesUsed the software for: 1-2 years.

“What is even better is the support staff are so easy to reach and/or quick to return calls, it really makes you feel appreciate, and operate more efficiently and stress-free.“

December 28, 2021

## Showing most helpful reviews

Showing 1-25 of 33 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

PW

Paul W.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Very robust, stable, flexible, adaptable and customizable platform and software"

May 12, 2019

5.0

Excellent features, very robust for a small firm.

Pros

The Tussman Program allows for a high level of customization, a fairly understandable manual to use to customize and implement software, and, most of all, you can back out/unfinalize transactions if needed.

Cons

The user interface is a little clunky, like DOS, but is the necessary exchange to feel like you really have control over how this program is working for you how you want it to work.

Review Source

MA

Merla A.  
Office Manager/Legal Assistant  
Law Practice  
Used the software for: 2+ years

### "Great program with great technical support"

November 15, 2021

5.0

This program is so great and if there is ever a question and/or issue (which is rare), I contact technical support and they are always available and helpful

Pros

I love everything about this program and have recommended it a few times

Cons

There isn't anything that I don't like about this program

Review Source

SG

Steven G.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Great billing program for a law office"

November 15, 2021

4.0

Good

Pros

The speed, and I have been using it for a long time and appreciate that although updated, it is not changed so much that I need to re-learn the system.

Cons

It's a bit obscure when it comes to reports.

Review Source

RM

Richard M.  
Prrsident  
Law Practice  
Used the software for: 2+ years

### "Tussman is tops. "

November 15, 2021

5.0

We have been using the testament program for close to 25 years. From the beginning, to the current program, it has been easy to use and easy to understand.

Pros

Easy entry of time and billing information for new clients, old clients, deleted clients, and creation of a new clients.

Cons

None There really is nothing that we do not like about the Tussman program.

Reason for choosing The Tussman Program

Not applicable

Review Source

BP

Bill P.  
Lawyer and Owner  
Law Practice  
Used the software for: 2+ years

### "Review of Tussman Program for this Sole Practitioner "

November 15, 2021

4.0

The fact that I can create my monthly bills by first viewing prebills and making the changes needed and then finalizing the bills is extremely helpful to me. Also being able to do the accounting procedures and having the accounting information on line and easy to get to is very helpful in dealing with clients.

Pros

As a sole practitioner the the integration of the billing program with the calendar, and the accounting function was critical to me. Most of my contemporaries were using different programs for different functions.

Cons

The accounting program can be somewhat difficult at times, but that is probably due to my lack of accounting expertise.

Review Source

SP

Sharon P.  
Office Administrator  
Law Practice  
Used the software for: 2+ years

### "Best Billing Program "

November 15, 2021

5.0

We initially used the Tussman Program for our Legal Billing only. However about 10 years ago we decided to change from Peachtree Accounting and use the Tussman Accounting side of their program. What a pleasant experience.

Pros

We purchased the Tussman Program back in 1992 and have never even thought of changing. We previously used Time Slips for our law practice. What a nightmare that program was. The Tussman Program was easy to implement, easy to set up and easy to use.

Cons

I have no complaints whatsoever regarding the Tussman Program.

Review Source

CT

Cheryl T.  
owner  
Legal Services  
Used the software for: 2+ years

### "Tussman is the best billing program on the market."

November 17, 2021

5.0

Tussman is my billing program. It is fantastic. Simple to use and maneuver - especially when i have a client who wants to see a different format than my basic format. The entries are easy to edit and simple to understand.

Pros

This product is very intuitive and simple to use and set up. The very best thing about this program is the phenomenal support from \[SENSITIVE CONTENT\] himself. I have trained many people on this program and we are all very happy with the ease of use, intelligent formats and flexibility.

Cons

I would like more fields in the "client name" section to add the title of the particular case.

Reason for choosing The Tussman Program

Ease of use, great support, beautiful formats.

Review Source

KBF

Kirk B F.  
Sole Proprietor  
Law Practice  
Used the software for: 2+ years

### "Tussman Program Review"

November 15, 2021

5.0

I have been using the Tussman Program for over 30 years. It works great!

Pros

Excellent program! Combines, billing, accounting and calendaring. Easy to use and comprehensive.

Cons

Some of the features were not intuitive. Occasionally have problems with the program.

Review Source

TH

Tonja H.  
Office Manager  
Legal Services  
Used the software for: 2+ years

### "The Tussman Program Review"

November 16, 2021

5.0

This program has a really helpful User Manual that I refer to still after 10 years of using this software. When all else fails and I need assistance \[SENSITIVE CONTENT\] has always been very gracious and quick to answer my emails and help me.

Pros

The entering of time and expenses are extremely easy to use. We use this program mostly for billing purposes and it works wonderful for our needs. I took care of billing at a previous law firm and used two different billing software programs and The Tussman Program beats them hands down on ease of use.

Cons

For the most part I have not experienced many problems with Tussman. Sometimes it is difficult to select the correct choices for reports but that could be that I just do not understand what I am doing.

Review Source

CJ

Chrystal J.  
Legal Assistant  
Law Practice  
Used the software for: 2+ years

### "Tussman review"

November 15, 2021

5.0

Overall experience has been pretty good. Easy to use and the \[SENSITIVE CONTENT\] responds quickly to help questions.

Pros

Easy to use once you get the hang of it. Easy to figure out certain functions without having to contact support or read instruction manual.

Cons

Freezes more than I would like. When filtering charges, if you have many years of charges as we do, it freezes up/draws blank.

Review Source

IG

Irene G.  
Billing Administration  
Law Practice  
Used the software for: 2+ years

### "Tussman review"

November 17, 2021

5.0

I have been using this product for the past 20 years. I also use for other small legal billing for sole practitioners.

Pros

New cloud hosting so I don't have to back up anymore.

Cons

Nothing. It has all the reports and functions I need.

Review Source

AB

ArNell B.  
Billing Manager  
Law Practice  
Used the software for: 2+ years

### "Why I Love Tussman"

November 16, 2021

5.0

I love this program! After using a "business" billing program for 5 years, finding the Tussman program made things so much easier since it is Taylor made for a law practice. We've been using it since 1993, and don't plan to switch to anything else - ever!

Pros

The program is so easy to use and fits all the various areas of law our firm practice: litigation, estate planning, general legal, collections etc. The options are there to configure bills to fit the type of file.

Cons

When entering payments, I would like the program to "hold" the check or payment reference number so after a portion of the payment was applied to Fees, you didn't have to retype what are sometimes lengthy check/payment numbers again, when a portion of the payment was applied to Costs in the very next entry. Regarding the trust account, it would be helpful on collection type billings if the "Cut off Date for Payments" also applied to payments made into trust. When we do a monthly bill in early November for file work thru 10/31/21 for instance, so that any money in trust collected in the month of October can be paid out to client and to our firm, if a debtor has made a payment that was put into trust November 2 or 3, it shows on the Trust Account Recap, even if the cut off date of 10/31/21 is used. This causes confusion since we would not yet be paying out payments made in the month of November.

Reason for choosing The Tussman Program

Tussman fits all the various areas of law our firm practices, and bills can be configured to fit the type of client file.

Review Source

SS

Sean S.  
Paralegal  
Law Practice  
Used the software for: 1-2 years

### "The Tussman Program Review"

December 28, 2021

5.0

You can really do a lot with this program. One thing I really enjoyed was the ability to make lists and generate reports, filtered by the parameters we needed. We used this to quickly find out who to send Christmas cards to, what cases are active, what cases have pending items, who has referred cases to us in the past year, and a plethora of others. What is even better is the support staff are so easy to reach and/or quick to return calls, it really makes you feel appreciate, and operate more efficiently and stress-free.

Pros

This product is really easy to integrate into your business. As new clients come in you add their information in the program and as you provide services, you input what you do. You can also separate the costs, administrative time, non-billable costs/time, billable hours, etc. It then prints the invoice out in an easy to read document. You can also customize certain features to better fit your needs and make billing quicker and more efficient.

Cons

One thing I would would like to see improved is the ability to undo more than once, like (ctr + z) in Microsoft. This program only lets you undue once. Also, there is a button next to spell check button that inserts the text from the previous entry and then there is no way to undue it. Sometimes when I am going to spell check my billing entry description, I accidently click on this box and then have to type what I originally had all over again. Its not too bad, just annoying. But, that is something I would like to see altered in future version.

Review Source

MY

Marissa Y.  
Office Manager  
Legal Services  
Used the software for: 2+ years

### "User friendly, easy to customize, great software"

November 15, 2021

5.0

Pros

Entering time for billing in super easy, making changes even more so. If I've ever had an issue I couldn't resolve myself, customer support has always been able to resolve near-immediately!

Cons

Some of the reports don't quite generate the way I expect or hope they will on the first try, but overall they're incredibly useful.

Review Source

Howard N.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Review of Tussman time-keeping and billing software"

November 15, 2021

5.0

Excellent

Pros

I used The Tussman Program for time-keeping and billing of all attorneys and paralegals throughout my law practice from 1986 to the present. David Tussman has constantly upgraded and improved his product, and his cloud-based option enabled me to continue my law practice remotely after the COVID shutdown ordered in the Bay Area on March 16, 2020. I continue to use The Tussman Program today.

Cons

I have not had any problems with the features, and any issues were resolved quickly by \[SENSITIVE CONTENT\] and his staff.

Review Source

JD

Julie D.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Great software!"

November 15, 2021

5.0

Pros

I love the Cloud-based storage feature of this software. I never have to worry if my computer crashes because all of my information is easily retrieved.

Cons

It would be helpful if there was a way to edit each individual bill as I preview the bills on the system, instead of having to remember which bills I need to go back and edit after I've exited the preview screen.

Alternatives considered

[Sage Timeslips](https://www.capterra.com/p/114210/Sage-Timeslips/)

Reason for choosing The Tussman Program

Ease of use.

Review Source

SR

Sara R.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Best user friending billing "

November 15, 2021

5.0

Very positive experience I rarely have any problems.

Pros

Been using Tussman software for years and years. Very easy to run And maintain. Easy to find where time went.

Cons

I would like to be able to send email reminders to clients of past due bills. The current system doesn’t let me.

Alternatives considered

[Clio](https://www.capterra.com/p/105428/Clio/)

Reason for choosing The Tussman Program

What we currently have works and if it works and isn’t broken white change anything

Review Source

MR

Mariam R.  
Bookkeeper  
Law Practice  
Used the software for: 2+ years

### "Best Legal Billing Program"

November 15, 2021

5.0

I enjoy the customer service and overall ease of using the program! 10/10 will be recommending it to others.

Pros

Not only is the software inexpensive compared to competitors, but the program is efficient and easy to use and understand and Richard and David are always ready to help with anything!

Cons

I love everything about this software and will likely expand its use into calendaring as well.

Alternatives considered

[QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)

Review Source

KS

Kathy S.  
COO  
Law Practice  
Used the software for: 2+ years

### "the best legal software and support we have ever used!"

November 15, 2021

5.0

Best software and support, customer for life!

Pros

The program is easy to use. It has a lot of bells and whistles we don’t use. What we do work with daily is a straight forward program that makes sense. When I have a question, I call \[SENSITIVE CONTENT\] and he walks you through whatever ia needed, he’s always quick at responding and I love I have one person to deal with, unlike other previous programs we have used where the support is terrible.

Cons

Thanks can’t think of any cons, love it!

Reason for choosing The Tussman Program

Beacaue I could talk directly to Davis and he knows his stuff, and he’s really accessible and nice!

Switched from

[AbacusLaw](https://www.capterra.com/p/18374/AbacusLaw/)

Horrific customer service and clumsy software

Review Source

RZ

Ruthann Z.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Great product"

November 15, 2021

5.0

Excellent

Pros

Product is easy to use. Great customer support.

Cons

There are no negatives to this product.

Alternatives considered

[Time Tracker](https://www.capterra.com/p/122309/eBillity-Time-Tracker/)[QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)

Reason for choosing The Tussman Program

A colleague recommended the program to me based on customer support, ease of use, and low cost. The colleague was right on al three counts. Since I'm a solo proprietor, I do all my own billing, entries, etc. I cannot overemphasize how happy I am with this product.

Review Source

BH

Bethany H.  
Business Administrator  
Accounting  
Used the software for: 2+ years

### "Undeniable Value"

December 6, 2021

4.0

We have been using it as long as I have worked here, the best part being the ability for create reports for various situations and tasks

Pros

The reporting is very robust and customizable, some reports can be exported to CSV and they can be filtered down very easily.

Cons

I wish there were more ways to import data.

Reason for choosing The Tussman Program

I was not here when we purchased the Tussman Program however whenever being approached by other software sales, nothing compares for the cost.

Review Source

LB

Lisa B.  
Attorney  
Legal Services  
Used the software for: 2+ years

### "Great for Small Legal Practice"

November 15, 2021

5.0

What I like the most is that if I do have an issue, one call solves it very quickly and easily as I always speak with a human who is extremely familiar with the program including Mr. Tussman. Very personal!

Pros

As a sole practitioner, this software has been perfect for me. I am the only one who does the legal billing and did not require a program that could serve a huge number of users. Very customizable for my practice, from the billing format to the actual disbursement codes. Very easy to integrate with my practice

Cons

I probably do not use many of the features as they aren't needed and in some ways makes the program a little more complicated

Review Source

BP

Brenda P.  
Office Manager  
Law Practice  
Used the software for: 2+ years

### "Worker B"

November 15, 2021

5.0

I started billing insurance companies in the past year, and it has been a pleasure to use this software.

Pros

It was easy to learn and it is easy to use. The team always gets back to me promptly whenever I have questions and they are very knowledgeable.

Cons

I have not had an issue yet with feeling like Tussman is missing something.

Review Source

mB

mark B.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Great Billing Solution"

November 15, 2021

5.0

We have been using Tussman for over a decade, and it has proven to be an outstanding solution

Pros

It is simple, intuitive, and works securely to accomplish billing with an easy to use interface

Cons

Remote access via cloud is not as seamless as it could be

Reason for choosing The Tussman Program

Simplicity and Customer Support

Review Source

RJL

R. Jane L.  
lawyer  
Law Practice  
Used the software for: 2+ years

### "Easy to use; great customer support"

November 15, 2021

5.0

In the few times over the years I needed support, I was able to reach someone and the problem was easily solved.

Pros

It is very easy to enter time, generate bills and create reports. There are a wide variety of reports you can create

Cons

The only issue I have is that I do not know how to set different hourly rates. I just need to learn how to do this.

Reason for choosing The Tussman Program

I used other programs in the past and Tussman was the easiest.

Review Source

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