# Rainforest Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Rainforest the right Automated Testing solution for you? Explore 17 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/259726/Rainforest/reviews --- Rainforest 4.9 (17) [View alternatives](https://www.capterra.com/p/259726/Rainforest/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 3rd, 2025 # Reviews of Rainforest Ease of use 4.6 Customer Service 4.9 ## Showing most helpful reviews Showing 1-17 of 17 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Chuck F. Vice President Of Technology & Operations Used the software for: 6-12 months ### "RainforestQA has excelled our testing and quality." December 29, 2017 5.0 Pros RainforestQA has allowed us to automate testing of features that are not able to be tested . We also been able to start linking JIRA tickets to their RainforestQA tests which allows continuity between testing and dev tickets. Cons The site lacks reporting features that would allow us to better track our tests and coverage, but the Rainforest team helps provide these reports when we request them. Review Source GG Gio G. QA Sports Used the software for: Less than 6 months ### "Easiest Automation Tool " March 5, 2025 5.0 over all a super easy to use automation tool Pros Super easy to use and lots of new feature releases to make automation easier Cons Can't think of anything negative as of the moment. Review Source SH Salman H. QA engineer Used the software for: 6-12 months ### "I can describe Rainforest QA as an easy way to run a large number of manual tests. " December 30, 2017 5.0 Pros Easy and straightforward to write manual tests. No setup for multiple platforms and browsers. Acceptable integration with CI systems. Cons The UI can be improved to better organize tests. Writing tests could be easier by sharing screenshots between tests. Review Source VR Verified Reviewer Principal Architect and Development Manager Financial Services Used the software for: 2+ years ### "Easier to write and maintain than automated UI tests" June 7, 2018 5.0 Rainforest provides end-to-end testing without the high cost of dedicated QA resources, and without the high cost of writing and maintaining automated UI tests. Pros It is easy to write set up the tests, to run them, and to edit them as needed. No special knowledge or skill is needed for any of this. The customer support is phenomenal, because you can always chat the Rainforest team and they get back to you right away. Also it is easy to schedule runs, and they have really improved the visibility of results, as in, you can see exactly what happened when a tester went through the test including a screen shot, the directions given, and then notes from the tester about anything their description of any problem observed. Multiple (usually 3+) testers are assigned to a test per browser when you "run" a test. Cons False positives and false negatives are common. Mostly this is not a big deal, because they have multiple testers run through the same test in the same browser, so if one tester misunderstands the directions or makes some error, the Rainforest algorithm will automatically ignore that tester's bug report, so that you don't get a false negative for the overall run. But sometimes multiple testers will make multiple, different mistakes during a run, resulting in a false negative (i.e., a report of a run failure), even though the software actually worked fine. Oftentimes if a step is proving confusing to testers, you can easily re-word the test step to make it work out better. We actually set up 50 users on our test systems, because when you run a few tests using a few different browsers, you want them all to use unique user logins so that their work doesn't conflict. You also have to think about how to design the tests such that multiple users can create and find objects within your web app such that their simultaneous usage does not cause conflicts. Since the testers are real people using a real web app, you cannot run too many test configurations at the same time, otherwise you will get dozens of people hitting the (test) server simultaneously -- and who wants to pay for enough test servers of high bandwidth in order to handle high loads of traffic, when all you really want to test for these sorts of tests is application functionality and logic? Review Source VR Verified Reviewer Account Manager Veterinary Used the software for: 6-12 months ### "Makes a QA team extremely Capable" December 14, 2018 5.0 This tool makes a team of 2 QA employees, a team of a million testers. Its incredible. Pros This tool allows a team to test across multiple platforms and evniroments in a way that would not be capable without a massive team. Extremely easy for someone without a coding background to pick up. Cons Can't say about thing about this software, makes my team extremely more capable. Review Source CW Chandler W. QA Intern Used the software for: 6-12 months ### "Rainforest lets you test web-based tools with ease. The team responds quickly to issues as well." June 14, 2018 5.0 Pros \- Easier learning curve than other products - Can run massive test suites quickly and get fast results - Screenshots can be added to test steps easily - Can run tests in a variety of browsers/environments Cons \- Testing environments run slowly, which can make some features difficult to test (definitely not a deal-breaker) - Images can be clunky to manage at times Review Source Peter K. Growth Marketer Marketing and Advertising Used the software for: Less than 6 months ### "Love Rainforest QA" January 3, 2018 5.0 Pros Test are super easy to build, and have been very happy with the results. Working with the QA team has been extremely easy and they are also quick to reply to any questions. Cons The platform has been super easy to use, and run large amounts of test. I'm still getting used to the interface but think, but no major dislikes so far. Review Source EAN Engr Araiz N. Engineer Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "Rainforest" July 17, 2022 5.0 Pros I needs less labor and equipment required. It is highly recommended. Cons There is greater risk of seed loss.All other things are ok. Review Source VR Verified Reviewer Research Data Scientist Oil & Energy Used the software for: 6-12 months ### "Few words? Outstanding!" June 7, 2018 5.0 Pros Its extremely convenient to use. Just run a test suite before deploying to production. You can be sure if you did not break things which were already working. It has good integrations. Cons Custom variables and screenshots are slightly difficult to maintain. There are cases when the test environment changes and changing the screenshots is difficult. Review Source CW Cory W. Director of Engineering Used the software for: 6-12 months ### "Rainforest has helped to transform our CI/CD pipeline." December 31, 2017 5.0 Pros The simplicity and ease-of-use for the utility is probably the best feature for us. We could probably get the same outcome with a more laborious process of writing/maintaining automated tests using Selenium or similar, but Rainforest allows us to quickly get up-and-running with new tests. Not only that, but nearly anyone can write them for us, which helps us find the bandwith to write them. Cons Occasionally we still get some false negatives that can be frustrating. (Admittedly, this is superior to the opposite problem of false positives.) Review Source JM Jackson M. Implementation Consultant Used the software for: 1-2 years ### "Rainforest provides a great hybrid of automated and real user testing." June 7, 2018 5.0 Pros There is no limit to the number of tests that can be executed simultaneously. Full end-to-end testing could be accomplished much more quickly than before. Cons No self-service test import feature. It is tedious at times to enter tests from scratch. If tests are written elsewhere first, it would be nice to be able to import them. Review Source AS Alexander S. Product Designer Used the software for: 6-12 months ### "Your interface while took a little to learn was straight forward and got the job done well!" December 28, 2017 5.0 Pros I like most that I can duplicate tests and make tasks that can be duplicated too. I also like the Slack integration that worked well with my business' workflow. Cons I liked least that the ability to search and sort through tests was not fully optimized. It would be nice to be able to use filters and sorting to find the tests I need more efficiently especially when there are hundreds we've created. Review Source LA Lakshmi A. QA Analyst Computer Software Used the software for: 6-12 months ### "I used rain forest for many of my project s in recent year" January 23, 2018 5.0 i used rain forest in many of my recent projects and it's made my life easier to run the test cases in bunch and duplicate my test cases. I am very pleased to customer support and taking the reviews from customers. Pros It is so accurate in testing all my test cases and rain forest made me easy to duplicate my test cases. Review Source AA Angel A. Software Developer Information Technology and Services Used the software for: Less than 6 months ### "It is really easy to write the tests, to tag them, to run them, also It let me to be more confident" June 7, 2018 5.0 Easy to use Pros Scheduler to run tasks, a lot of platforms to run my tests, very helpful and quickly customer service, you make me feel that my money works everything. Also to mention that the new feature looks so good I just want to try it, also the goals of the company creating job opportunities is incredible awesome. Cons Some testers are nor reading carefully the instructions, I created a test that the user need to remind a code, the reason it is because is dynamically and also the tests is evaluated by more than one tester. So a feature to create notes to the tester, or well probably just a pen will do it. Review Source SG Stephane G. Test Manager Financial Services Used the software for: Less than 6 months ### "I am not an intensive user, I like the application very much, but features are missing" June 8, 2018 4.0 fast and reliable execution, friendly and effective support Pros ease of use support is really nice and effective, they are available and solve your issues and they make it enjoyable Cons on the missing features side, I would say: - the current repository is done for "a single" application. For larger companies with multiple applications, it can quickly become a nightmare to identify what feature belongs to what application, what module of the application, etc. That's the only one I see for the moment. Review Source KN Kateryna N. Software Engineer in Test Computer Software Used the software for: 6-12 months ### "Overall it was a very positive experience" June 14, 2018 5.0 Pros The ability to run exploratory tests is very helpful. The fact that your application is being tested by different people gives us a broad and reliable feedback. I also like that we can run tests in different browsers and different platforms. Something that is harder arrange in our office. Cons The browsers are pretty slow so sometimes something can be marked as bug but it's just a slow machine. Review Source SE Summer E. Product Support Computer Software Used the software for: Less than 6 months ### "I enjoy the new interface, it is easier to find and edit tests. " January 3, 2018 4.0 Ease of testing on a wide array of platforms. Pros The ease of use and how many testers you can access at once. I also am very pleased with the Customer Support team. Cons Reviewing the tests is clunky and difficult. I often abandon the review before getting a few steps in. Review Source Similar Products Featured