# Sample Master Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Sample Master Software - reviews, pricing plans, popular comparisons to other Laboratory Information Management System products and more.

Source: https://www.capterra.com/p/2623/Sample-Master

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# 

 Sample Master Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Sample Master

## What is Sample Master?

Confience's Sample Master Laboratory Information Management System (LIMS) leverages open architecture and comprehensive automation for laboratories of any size. Sample Master accelerates accurate reporting, multiplies productivity, increases operational efficiency, and provides unparalleled data security. Sample Master LIMS is Windows-compatible and boasts feature-rich components such as an intuitive user interface, integrated calculations, automated reporting and email alerts, Master Query and scheduling.

## What is Sample Master used for?

[Laboratory Information Management System](https://www.capterra.com/laboratory-information-management-system-software/)

Top alternative

Featured

Overall rating

Based on 20 user reviews

Reviews sentiment

Positive

95%

Neutral

5%

Negative

0%

Starting price

$85000

Per User, One Time

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Sample Master

4.7 (20)

VS.

[4.2 (24)](https://www.capterra.com/p/94168/LabCollector-LIMS/reviews/)

Starting Price

$85000

Per User, One Time

Starting Price

$180

Per User, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (20)

Ease Of Use

4.0 (44)

Value For Money

4.6 (14)

Value For Money

3.8 (44)

Customer Service

4.8 (17)

Customer Service

4.5 (44)

## Sample Master alternatives

[4.3 (100)](https://www.capterra.com/p/180309/eLABJournal/reviews/)

Starting price

Contact vendor for pricing

Highest Rated

[5.0 (3)](https://www.capterra.com/p/275266/QBench/#reviews)

Starting price

$249.00

Per User, Per Month

[CaliberLIMS](https://www.capterra.com/p/184057/Caliber-LIMS/)

[4.2 (44)](https://www.capterra.com/p/184057/Caliber-LIMS/reviews/)

Starting price

$150000.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/184057/Caliber-LIMS/)

[CloudLIMS](https://www.capterra.com/p/131317/CloudLIMS/)

[4.6 (44)](https://www.capterra.com/p/131317/CloudLIMS/reviews/)

Starting price

$230.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/131317/CloudLIMS/)

[View all alternatives](https://www.capterra.com/p/2623/Sample-Master/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Compliance Tracking

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Track and report regulatory data to either internal management or external stakeholders

Reporting/Analytics

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Sample Management

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Manage and track the state, location and condition of materials collected for examination

Workflow Management

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Create, design and manage workflows for repetitive tasks

EDI

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Transfer of data from one computer system to another

Electronic Laboratory Notebook

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Built-in Electronic Laboratory Notebook tools or integration with third-party ELN solutions

Sample Master 40 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Application programming interface that allows for integration with other systems/databases

A record of all activities within the system, including user access, changes made, etc.

The ability to identify a barcode on or within an image or packaging

Scan barcodes to ensure accurate pricing and label tracking

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

Generated authorized documentation that provides material information and results of laboratory analyses

Private online space that lets businesses securely share documents and provide information access to clients

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Configure existing workflows to meet your organization's needs

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Import and export data to and from software applications

Manage and store data in a database

Store, manage, and track all electronic documents in a centralized location

Transfer of data from one computer system to another

Built-in Electronic Laboratory Notebook tools or integration with third-party ELN solutions

Digitally sign online documents

Store & track information about musical or laboratory instruments including their calibration history, certificates, images, and more

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Manage and track customer orders for goods, investments, or any other purchases

Systematic evaluation of various aspects of a project or service to prevent defects or issues

Ensure that quality requirements and standards are met across production processes

Receive data and information in real time

Active monitoring of systems, applications, or networks

Active reporting of data and metrics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Manage and track the state, location and condition of materials collected for examination

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Checking for errors to prevent quality issues and maintain the integrity of the product/service as per set standards

Set up connections to third-party platforms to improve business processes

Create, design and manage workflows for repetitive tasks

Features

4.8 (20)

4.8

Based on 20 reviews

## Pricing

Value for money

4.6 (14)

Basic

$85,000

Per User,One Time

Value for money

4.6 (14)

4.6

Based on 14 reviews

## Support, customer service and training options

Customer Service

4.8 (17)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (17)

4.8

Based on 17 reviews

## User reviews

Overall rating

4.7

Based on 20 reviews

Filter by rating

5(15)

4(4)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JS

Judy S.

Assistant Water Quality Manager

Environmental Services

### "Great software and support!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 29, 2022

They are constantly coming out with new features that we can implement to streamline our data management.

Pros

The software package allows our staff to save time, increase productivity and have higher data quality. They also have a great support team.

Cons

There are new features added constantly that I don't always have time to learn.

Reasons for choosing Sample Master

Ease of use, great references and support

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GR

Glenner R.

Director, Microbiology & Analytical Chemistry

Research

### "Sample Master LIMS"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 24, 2022

Pros

The Sample Master LIM System fits seamlessly into our organizations' structure for sample submissions, testing, reporting, and analytics. It facilitates unique sample identifiers, tracking, and data storage. This software was an important investment that helps to save time and organize the thousands of samples that we test annually.

Cons

Th need to build parsers. However, I suspect that this will be a need regardless since the the systems is being customized for different industries etc.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PV

Patrick V.

Laboratory Director

Information Technology and Services

### "Dynamic product for testing laboratory both small and large in scale"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 24, 2019

Sample Master LIMS has significant flexibility that has allowed Farmers Edge to fully customize the LIMS system to our specific needs. The LIMS system has allowed us to fully integrate our laboratory instrumentation where workloads are presented by the LIMS to the instrument software. The LIMS ingests test data directly from the instruments, eliminating data handling workload and data handling errors. Sample Master LIMS has also allowed Farmers Edge to realize automation in sample receiving and registration and the LIMS system allows us to register thousands of tests per hour with a minimal sample receiving staff. In all - consistent, scalable and reliable laboratory productivity can be attributed to Sample Master LIMS, an outstanding product backed by service and support which is second to none.

Pros

Farmers Edge benefits greatly from a well designed and flexible LIMS solution that provides a high performance to cost benefit. Farmers Edge has used this software for ten years in two high volume soil nutrient analysis laboratories. Accelerated Technology Laboratories' Sample Master LIMS has exceeded our expectations in managing our analysis workflow from sample registration through to reporting to many internal and external information services partners. Farmers Edge uses Sample Master LIMS in both of our high volume soil test laboratories where the LIMS handles thousands of samples per day and tens of thousands of tests per day.

Cons

Farmers Edge is satisfied with Sample Master LIMS.

Alternatives considered

[SampleManager LIMS](https://www.capterra.com/p/178164/SampleManager-LIMS/)

[LabSoft LIMS](https://www.capterra.com/p/19548/LabSoft-LIMS/)

[LABWORKS LIMS](https://www.capterra.com/p/2639/LABWORKS-LIMS/)

Reasons for choosing Sample Master

Software flexibility and ability to customize the solution. Support. Price to performance. ATL's focused scope on LIMS solutions. A solution produced by an established and experienced company.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DC

Dawn C.

Laboratory Supervisor

Environmental Services

### "Sample Master has been a big help to the lab"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 12, 2019

Pros

Sample Master has helped our labs (water and wastewater) collaborate and easily share samples and data without duplication of efforts. It also intuitive and easy to train new staff members. The customer service is top notch.

Cons

It was a large undertaking to build the static data tables.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KJ

Kimberly J.

Lab Quality Manager

Information Services

### "Sample Master LIMS"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 11, 2019

Overall our experience with Sample Master has been very good. The team at ATL is so ready and willing to help and they provide a very high standard of service. They literally have a team of experts, so they solve your problems very quickly.

Pros

I liked the fact that it is so customizable, which allows you to really make it fit your business rather than trying to make your business fit the software.

Cons

The software has the capability to integrate with different testing platforms; however, it is not included in the package which purchased. The price point to integrate was a bit high. Luckily we have some computer savvy members of our team that were able to come up with a way to automate data transfer from our testing platforms to the LIMS database relatively easy.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AW

Amanda W.

Lab Supervisor

Utilities

### "A great microsoft access based product"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 11, 2019

ATL is a great company. Their customer service is 5 star.

Pros

I like that you can eliminate redundancies in the workplace between analyst and QA/QC person by using this product. Overtime our laboratory has centralized our data into one place.

Cons

Because the product is so customizable, it can be difficult to get the product started in your laboratory if you do not have examples of how other laboratories have used the software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TW

Trevor W.

Laboratory Analyst II

Utilities

### "Sample Master can help your Laboratory Reach the next level"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

September 4, 2019

We took our 70+ data spreadsheets and consolidated them into one Sample Master database while also automating the necessary data collection that was required from operations to meet our NPDES permit process. Along with those tasks, we also took the entire NPDES reporting process and submittal from a several day ordeal to a mere few hour task. We also worked directly with our contract Laboratory to provide seamless integration of their reports into our Sample Master. The overall improvement of this key function of our facility has relieved a very heavy burden from the facility and its worth is priceless.

Pros

The sample schedule and Task Manager save our laboratory a lot of time. The master query allow for easy data access for Operational and Engineering Staff of our facility. Parser integration from Laboratory instrumentation removed transcription errors and improved our upkeep of control charts, QA and QC.

Cons

When Sample Master is demoed, SWAP, CEDEN, WRITE-ON, and CWIQS are all told to be viable and proper reporting options. From two facilities, this was not the case. Both times (each facility, separate times) it was told that these functions would be customization. The current CWIQS reporting format is not designed for 2019+ California CWIQS submittal. Their are easy fixes around this but it should be know. QC reports include all run QC batch data. This results in a QC report that could be 10 pages long with a 1 page sample results report. To get a streamlined report that only includes the QC data directly related to the reported Sample is a customization.

Alternatives considered

[Hach JOB Cal Plus](https://www.capterra.com/p/129932/Hach-JOB-Cal-Plus/)

[LABWORKS LIMS](https://www.capterra.com/p/2639/LABWORKS-LIMS/)

Reasons for choosing Sample Master

The different modules allowed for our Laboratory to choose what we wanted in a LIMS. At the time we thought was a strong selling point. The onsite implementation and Training also solidified that we made a good decision. The Boot Camp Trainings also provided a wealth of knowledge and I highly recommend anyone who uses Sample Master to attend.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ED

Edward D.

Director of Water Operations

Utilities

### "Using Sample Master in a Water Treatment Plant Laboratory"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 29, 2019

We have been using ATL Sample Master LIMS for 4 years now and we couldn’t be happier. We had a very similar product called Aspen LIMS for 15 years prior that. We wanted a next generation product with the same look and feel and Sample Master fit the bill perfectly. Sample Master is sold in modules so we could tailor it to our needs. Overall it continues to be an excellent experience using this very stable product.

Pros

The implementation process went very smoothly and their expert staff came onsite and made the transition painless. We are particularly happy with their parser program to automate the transition of data from our GC/MS, ICP/MS and IC into LIMS.

Cons

If I have to find a fault it would be the vagaries with Microsoft's levels of security in its software running in the background. No fault of Sample Master.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DF

derrick f.

QA/QC supervisor

Utilities

### "LIMS"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

August 29, 2019

Pros

Customer support is great when we have issues. Software is very user friendly.

Cons

Parsers weren't well when initial purchased the instrument

Reasons for choosing Sample Master

It seemed more user friendly for us

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AM

Anita M.

Laboratory Supervisor

Utilities

### "Environmental Use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

August 28, 2019

Pros

Customizable, Adaptable and Ease of Use. Easy to train users.

Cons

The multiple steps of data verification, which isn't always necessary for our laboratory

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/2623/Sample-Master/reviews/)

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