--- title: "Cvent Event Management Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Cvent Event Management Software - reviews, pricing plans, popular comparisons to other Festival Management products and more." source_url: "https://www.capterra.com/p/26318/Cvent-Event-Management/" page_type: "product" language: "en" --- # Cvent Event Management Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Cvent Event Management ## What is Cvent Event Management? Every event is a chance to win. Cvent's event marketing and management platform gives you the control, data, and reach to do exactly that—at any scale, for any format. From sourcing and registration to onsite execution and post-event analytics, you'll run every stage of the event lifecycle in one enterprise-grade platform. ## What is Cvent Event Management used for? [Registration](https://www.capterra.com/registration-software/)[Event Management](https://www.capterra.com/event-management-software/)[Conference](https://www.capterra.com/conference-software/) Recognitions Shortlist Overall rating Based on 1,099 user reviews Reviews sentiment Positive 93% Neutral 5% Negative 2% Pros & cons Comprehensive attendee management tools All-in-one event management platform High and complex pricing structure Frequent technical glitches and complexity Starting price Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - Association Management / 2026 - Event Management / 2026 - Event Booking / 2025 - Event Check In / 2025 - Registration / 2025 - Virtual Event / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Rating Breakdown 4.5 +− Features4.3 Value for Money4.2 Ease of Use4.2 Customer Service4.5 Rating Breakdown 4.5 Features4.3 Value for Money4.2 Ease of Use4.2 Customer Service4.5 ## Cvent Event Management Reviewers Verdict Updated September 2026 AI summary - Cvent Event Management suits organizations planning events with complex registration, attendee tracking, and onsite needs. - Positive feedback centers around its attendee management, customizable registration, secure data handling, and real-time updates. - It enables teams to manage all event details, track participation, and automate communications in one place. - Buyers report negative points such as occasional bugs, website builder limitations, navigation requiring extra steps, and customization constraints. - It fits buyers prioritizing integrated attendee and registration management, but may frustrate those seeking highly flexible design or minimal setup time. ## Cvent Event Management alternatives Highest Rated [4.8 (128)](https://www.capterra.com/p/161367/Eventsquid/reviews/) Starting price $4725.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (79)](https://www.capterra.com/p/130158/EventsAIR/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (164)](https://www.capterra.com/p/144596/Accelevents/reviews/) Starting price $7000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (105)](https://www.capterra.com/p/122146/EventMobi/reviews/) Starting price $1500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/26318/Cvent-Event-Management/alternatives/) ## FAQs about Cvent Event Management Overview ### What problems does Cvent Event Management solve? Cvent Event Management solves scattered event workflows, manual registration tasks, slow check-ins, and poor visibility into attendance, payments, sessions, and follow-up communications. Event planners, marketing teams, associations, and small operations teams use it to centralize websites, emails, mobile apps, reporting, and attendee data for complex in-person, virtual, and hybrid events. Answer based on 752 reviews Overview ### Which roles and teams benefit most from Cvent Event Management? Cvent Event Management is most used by event planners, coordinators, meeting planners, and registration teams that manage attendee signups, agendas, communications, and onsite logistics. Project and program managers use it to keep events on schedule, while sales leaders, executive assistants, and directors rely on it for stakeholder visibility, client events, and reporting. Answer based on 1053 reviews Overview ### What company size and industries is Cvent Event Management built for? Cvent Event Management is for small businesses first, with 51% of reviewers, and is used most in non-profit organization management at 14%. It also serves enterprises at 30% and midsize businesses at 19%, with strong representation in event services at 12% and hospitality at 10% for events ranging from 20-person dinners to 20,000-person conferences. Answer based on 1099 reviews Features and Usability ### What are the key features of Cvent Event Management? Cvent Event Management includes core event registration and attendee management, with customizable forms, registration paths, and online payments. Reviewers also highlight agenda management, automated email reminders and confirmations, OnArrival mobile check-in with badge printing, and reporting/analytics. Differentiating features include event websites, virtual event support, and CRM integrations. Answer based on 517 reviews Integrations ### Which third-party tools and platforms does Cvent Event Management integrate with? Cvent Event Management integrates with over 20 third-party tools, including Google Analytics 360, Salesforce Sales Cloud, Salesforce Marketing Cloud, Salesforce Platform, Blackbaud CRM, SAP Concur, SpotMe, and TouchNet Payment Systems. Official integrations also extend to Microsoft Teams, HubSpot Marketing Hub, NetSuite, and GoTo Webinar. Answer based on 81 reviews Getting Started and Support ### How easy is it to onboard and train a team on Cvent Event Management? Cvent Event Management offers in-person training, live online sessions, webinars, documentation, and videos. Reviewers say basic users and venue teams can get started quickly, especially with templates and support, while admins, frequent builders, and nontechnical users usually need more time because the platform’s many features create a noticeable learning curve. Answer based on 126 reviews Getting Started and Support ### What customer support options does Cvent Event Management offer, and how do users rate the experience? Cvent Event Management offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as responsive, knowledgeable, and helpful for troubleshooting and training, though some report long hold times, slower follow-up, inconsistent expertise, and occasional difficulty reaching the right specialist quickly. Answer based on 273 reviews Security ### How does Cvent Event Management handle data security and access control? Cvent Event Management uses login verification codes, external identity provider authentication, dual authentication accounts, privacy settings, and role or field permissions to control access. It also protects payment and registrant data and supports badges for meeting security. Some reviewers cite cumbersome logins, rigid privacy controls, and missing secure passport image encryption. Answer based on 22 reviews ## Who uses Cvent Event Management? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Comprehensive attendee management tools 91% positive reviews out of 117 Most reviewers describe attendee management as efficient, customizable, and seamless for registration, communication, and tracking. Maxwell P. General Manager, 11 - 50 employees. "The registration features are incredibly customizable, allowing us to handle complicated attendee tracks without breaking a sweat." High and complex pricing structure 61% negative reviews out of 89 Some reviewers find pricing expensive, with extra fees and per-registrant costs challenging for limited budgets or smaller organizations. All-in-one event management platform 91% positive reviews out of 80 Most reviewers find conference and meeting management streamlines planning, communication, and execution for events of any size. Julia H. Association Coordinator, 2 - 10 employees. "Cvent has streamlined our processes, allowing a small staff to concentrate on other activities related to our conferences and providing a better experience for our attendees." Frequent technical glitches and complexity 78% negative reviews out of 85 Most reviewers indicate bugs, slowdowns, and convoluted workflows often disrupt tasks and create frustration during event management. Cam G. Specialist, 1,001 - 5,000 employees. "There are often times technical issues that arise with the software due to coding, tags, etc that make it difficult to change things occasionally." Integrated and user-friendly mobile app 90% positive reviews out of 40 Most reviewers report the mobile app is intuitive, supports engagement, and simplifies event information access on devices. Inconsistent payment and billing processes 50% negative reviews out of 62 Some users report payment processing delays, unclear billing, contract inflexibility, and difficulty obtaining refunds or accurate receipts. Liz M. Director of Marketing and Events, 2 - 10 employees. "We recently encountered a significant issue with Cvent. Despite upgrading our services, we were inaccurately charged for onsite equipment and additional items we no longer utilize." ## Features AI summary Based on 7,426 Festival Management reviews Capterra data shows that buyers of event management software rank the following features as their top priorities: - **Registration Management** (**53%** of reviewers rated this feature as critical) - **Event Scheduling** (**52%**) - **Attendee Management** (**48%**) Cvent Event Management supports all three features that reviewers rate most highly: **Registration Management**, **Event Scheduling**, and **Attendee Management**. Together, these capabilities help businesses handle sign-ups efficiently, keep event timelines organized, and manage attendee details in one place, allowing teams to run events with better coordination and a smoother attendee experience. Registration Management 4.7 (224) 83.48% of 224 reviewers that rated this feature as important or highly important It gives you full control over the attendee journey, from sign-up to check-in, with real-time tracking and customization. Reviewers appreciate the efficient data collection, reporting, and ease of use, though some find group payment options and setup could be improved. Event Scheduling 4.4 (117) 60.68% of 117 reviewers that rated this feature as important or highly important Plan an event's time and location Attendee Management 4.6 (177) 76.27% of 177 reviewers that rated this feature as important or highly important Cvent Event Management offers centralized attendee tracking, real-time updates, and easy data exports. Users think it’s simple to update schedules, manage participation, and broadcast announcements, though a few mention setup can be time-consuming initially. Mobile Access 4.4 (90) 68.89% of 90 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Customizable Forms 4.4 (92) 69.57% of 92 reviewers that rated this feature as important or highly important Customize contracts and forms to collect specific information Online Registration 4.7 (154) 79.87% of 154 reviewers that rated this feature as important or highly important With this capability, you can customize registration flows for different event types and attendee groups. Reviewers appreciate the intuitive setup, flexibility, and how it streamlines data collection, though some mention occasional glitches and emails landing in spam folders. Cvent Event Management 151 features Regulate who can view information within the system Define levels of authorization for access to specific files or systems Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Access event or meeting agenda online Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage attendance for classes, shifts, meetings, or events Track the attendance of specific individuals or groups Cvent Event Management offers centralized attendee tracking, real-time updates, and easy data exports. Users think it’s simple to update schedules, manage participation, and broadcast announcements, though a few mention setup can be time-consuming initially. List information about event guests A list of registered participants Track and analyze various metrics such as demographics, psychographics, behavior and other insights Use tools to engage with viewers (e.g., commenting, chat room, polling, and Q&A) Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention Create, manage, and print wearable badges Scan barcodes to ensure accurate pricing and label tracking Create, update, and manage bookings, itineraries, and reservations Sub-room created within virtual meeting/class Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure Track and manage schedules and meetings via an integrated calendar Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Communicate using direct chat or messages within the system Online registration for classes Provides a channel for team members to share AI models, media files, communicate, and work together Manage and track all internal and external communication conducted via calls, email, text, or chat Software that specializes in managing events such as conferences, conventions and trade shows Automated reminders and confirmations for booked appointments and events via text or email Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Create branded link campaigns or short links with one or multiple custom domains. Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Protect sensitive data for digital privacy Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Track products that are for sale at a reduced price or part of coupon promotions Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Track and collect membership dues Participants can alert the host if they have a question when they are muted Electronically collect payments for goods or services Manage, store and organize emails within the system or via third-party apps With this aspect, you can design, personalize, and schedule emails using templates and a WYSIWYG editor. Reviewers appreciate the intuitive design and segmentation, but some say the module lacks advanced automation and emails sometimes end up in spam. Reminders sent via email Pre-made examples and templates for emails Tracks metrics that provide insight into how a user interacts with any interface or product A list of events with their respective dates Schedule and manage the logistics of activities and other gatherings Show location of event's rooms and activities on a digital map Plan marketing campaigns for events Online registration for events Plan an event's time and location Manage tickets for specific events Manage location logistics and coordinate the participation of exhibitors or vendors in an event Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Public or private sharing of digital files such as documents, audio/video, images, and more Actual floor locations and directions with the virtual floor map to reflect a realistic view of the floor during the virtual tour Designed for events that occur online Games or game-like elements to track progress and reward accomplishments Register a group/batch of attendees Curating an intentional list of prospective guests as per relative interests to achieve specific goals. Captures invoice data and maintains comprehensive records for auditing and reporting purposes Obtain tickets via Kiosk upon arrival at event Create landing pages or online forms designed to capture new leads and prospects Automatically identify and save contact information of potential customers Manage the process of attracting and converting business prospects into leads Ability to chat online in real time Live stream to multiple devices simultaneously Automate workflows and trigger campaigns based on customer actions Manage the process of planning and scheduling meetings, including agenda creation Comprehensive list that contains information and details of all the members associated with a particular organization or group Online gateway through which members can access/update personal information Database of members to track personal information of individuals and families Access software remotely via mobile devices Allow attendees to check in via their mobile devices Allow multiple participants to present/co-host. Utilize the same app for multiple events Manage and support multiple languages Discover and connect with speakers and attendees at an event Create and update newsletter content to increase engagement Ability of websites, web applications, or mobile applications to function without an active internet connection An on-demand webcast is a pre-recorded presentation available online at the viewer's convenience Allow users to schedule a webinar with registration and record the webinar automatically in the cloud. Send personal messages to clients or attendees Accept and process online payment transactions With this capability, you can customize registration flows for different event types and attendee groups. Reviewers appreciate the intuitive setup, flexibility, and how it streamlines data collection, though some mention occasional glitches and emails landing in spam folders. In-person, onsite registration Cvent’s payment processing helps you integrate gateways, accept multiple payment types, and track revenue. Some users report easy setup and smooth integration, while others wish for more payment options and find initial setup or discount management challenging. Adjust communications based on previous interactions or personal preferences Enable custom polls/voting to facilitate decision-making or increase engagement Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet Send messages to selected individual(s) from the entire audience Design, communicate, and distribute incentives to perform a specific action Allow users to collaborate and ask questions regarding folders and/or documents within the system Matrix barcode that stores information Brief assessments used to measure knowledge and skills Analyze and gain insights into data in real-time Engage in direct, instant messaging with customers, users, etc. Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Record live video calls to play later Oversee the process of issuing refunds It gives you full control over the attendee journey, from sign-up to check-in, with real-time tracking and customization. Reviewers appreciate the efficient data collection, reporting, and ease of use, though some find group payment options and setup could be improved. Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Set & manage permission levels based on user roles and restrict access to only authorized individuals Book and manage rooms at an event Plan availability and assign specific time slots for tasks and resources Digitally share screen view with others For selection of seat at booking or check-in Check-in and out via a mobile device or kiosk Online portal through which end users can access the system, manage tasks, or obtain information Reminders sent via SMS/text message Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Market event via social media tools Discover speakers and manage their details, booking and time. List information about event speakers Provide sponsors with dedicated digital space within event website Raise funds via sponsors and grants Allow customers/users to submit support queries and service requests Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Customize, sell, and distribute tickets Presenter can see and hear participants and vice versa Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Includes all operations and activities associated with a physical space or location that is used for hosting events Record and playback video calls Connect with meeting participants remotely over video Allows users to view videos without downloading media files Supports various video file formats Virtual waiting area for attendees Make a list and register visitors Manage volunteer information and direct volunteer resources Record, update and manage waiting lists Seamlessly integrates with 3rd party websites Built-in website builder or integration with third-party site Software that specializes in weddings, public and private parties Get Advice We can help you find the software with the features you need. Features 4.3 (1,031) 4.3 Based on 1,031 reviews ## Pricing Value for money 4.2 (878) Free Trial Free Version Professional Custom Quote Available It includes: - 10 User Logins - Accessibility - Address book - Data Security & Privacy - Event Reporting and Insights - Exhibitor Management - Language Management - Session Management - Speaker Management - Venue Sourcing - Video and Asset Storage Enterprise Custom Quote Available It includes: - Registration License - Attendee Hub License - OnArrvival License - All User Logins Included - Additional Branding Control - Additional Video and Asset Stroage - API Access - Budget Management - Events Showcase - Meeting Request Form - MFA - Resource Management - SSO - Task Management Value for money 4.2 (878) 4.2 Based on 878 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Webex Suite](https://www.capterra.com/p/237272/Webex/)[ HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[ Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[ SAP Concur](https://www.capterra.com/p/380/Concur-Expense/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (989) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (989) 4.5 Based on 989 reviews ## User reviews Overall rating 4.5 Based on 1,099 reviews Filter by rating 5(650) 4(371) 3(52) 2(13) 1(13) Mentioned topic Sorted by most recent WG Wilmer G. Customer Services Lead Events Services ### "Great product from Cvent" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 6, 2026 Pros This helps us understand how to get the most out of the different tools available in Cvent. Although each tool can be used in different ways depending on the specific needs of an event, it is helpful to understand the core functionality and the foundation of each one. For example, the pricing tool can be adapted and configured in different ways depending on the requirements of the event. Cons It probably just shows you the way the tool is normally used, particularly for most hotel reservations. However, I think it could be expanded to better accommodate larger-scale events like the ones we manage, where the requirements can be more complex and may need greater flexibility. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Jaclyn Rose G. Events Support Specialist Hospitality ### "Cvent is the best Event Management tool " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 19, 2026 We use Passkey, OnArrival, and Attendee Hub and really enjoy the quality of the products. We look forward to learning more about the system and all it has to offer. Pros I've been using Cvent for years and do believe it is the best system for registration and event housing. Cons At this time, I do not have any cons to mention. It is an easy system to navigate and there are countless training modules for you to reference should you need help. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. jon J. Sr. Global Webmaster Computer Software ### "We can't run our event without Cvent" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 10, 2026 We could not manage our event without Cvent. Working with their Customer Success Manager is key to learning and understanding the system. Pros Cvent Event Management is a complete ecosystem for managing our event. It covers every thing from planning & sourcing to registrations & agenda to event app & surveys and post-event content. Cons There are a lot of setting and configurations at every stage of your event lifecycle. If you want the system to behave a specific way, it usually can be configured but you many need to dig into the application. It takes some time to learn where all the settings are located. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TN Tanya N. Events Technology and Innovation Manager Non-Profit Organization Management ### "Don't look any further - Cvent is for you" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 5, 2026 Cvent customer support is awesome. The UX team really listens to feedback and implements features based on your feedback. Pros Cvent is the most robust event management tool in the market. You will find that most other platforms out there do x or y but they won't do everything. Cvent does it all! Cons Some of their products could improve. Specifically, Speaker Resource Center and Abstrat Management. But the rest of their products are solid. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. OC Olivia C. Chapter Coordinator Computer Software ### "Cvent Event Management Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 4, 2026 Pros What I like most about Cvent Event Management is its 24/7 customer support, which is always responsive and helpful whenever I need assistance. I also appreciate the opportunity for career growth through Cvent's certification programs, which help me build expertise in the platform and strengthen my professional skills. Cons What I like least about Cvent Event Management is that the platform has a learning curve, especially when navigating its many features for the first time. I also wish more add-on features were included in the standard package, as some valuable functionality requires additional purchases. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CT Camille T. Event Manager Financial Services ### "Registration site build is easy to use" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 15, 2026 Cvent has a ton of features that can streamline your attendees' registration journey. You can customize so many different aspects and ensure each registrant has the right questions to answer (path). Pros Very robust - all features in one place. Easy to use for registration website building with drag and drop ability. Cons Language management - wish there was a web designer for different languages as opposed to using language management. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AB Adriana B. Strategic Relationship Officer Non-Profit Organization Management ### "More time for you!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 July 15, 2026 I am impressed with the platform, its innovative features, and the way AI is transforming event management. Cvent helps streamline processes, improve efficiency, and create a better experience for both organizers and attendees including all the event registration process. Pros customer support has been outstanding, and the platform has made my daily work much easier. I also appreciate how many event management tasks can be automated, saving time while improving the attendee experience. Cons The platform has a learning curve, especially for new users, and some advanced features take time to fully understand. However, the training resources and support team help make the process much easier. Switched from [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) Cvent have more solutions in one platform Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SE Sonya E. Corporate Meeting and Event Manager Pharmaceuticals ### "Corporate Meeting and Event Manager" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 14, 2026 Pros It helps to keep me organized and on task with getting my programs to completion. I'm able to have a better understanding of the needs that need to be met in order to be successful. Cons As with most Cvent products, the cost is a factor when you are looking to participate in any of their offerings. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MG Melissa G. Group and Meetings Manager Airlines/Aviation ### "Fantastic Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 14, 2026 My overall experience has been very positive. It is user friendly - as I have been able to teach myself the basics. As with every event, I learn something new every time I build a new event. Pros The customer support for Cvent Event Management is like no other. It is one phone call away, anytime. They are always able to understand my problem, answer my questions, figure out a solution and work with me to make sure the site works correctly. The professionalism, patience and confidence they give me makes me believe that I will never have an issue that Cvent can't resolve! Cons There are so many functions with Cvent that I feel I don't have the time to take full advantage of all they have to offer. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AB alison B. Adminstrator Government Relations ### "great cvet event management " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 14, 2026 My overall experience with Cvent Event Management is fantastic. I always have great experiences as the employees make it a great time. Pros The thing I liked most about Cvent Event Managaement is their great customer service - they are always helpful. Cons There is not one thing I like least about Cvent Event Management - it all is great. I love my experience every single time I come. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/26318/Cvent-Event-Management/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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