# Cvent Event Management Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Cvent Event Management the right Event Marketing solution for you? Explore 990 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/26318/Cvent-Event-Management/reviews --- Cvent Event Management 4.5 (990) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 18th, 2026 # Reviews of Cvent Event Management Ease of use 4.1 Customer Service 4.5 ## Pros and Cons in Reviews NK Nikita K Associate- Business System AdminPharmaceuticals, 10,001+ employeesUsed the software for: More than 2 years. “End to End workflow integration, configurable registration & forms is something that we use on daily basis for the event customization & Cvent really is advanced to accommodate our needs.“ February 16, 2026 Md Amir K Events Manager - Corporate EventsComputer Software, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “It's complex to understand for new users and constant change in feature/ UI without proper communication to users makes it difficult to keep up with software.“ February 25, 2026 Maxwell P General ManagerHospitality, 11 - 50 employeesUsed the software for: More than 2 years. “The registration features are incredibly customizable, allowing us to handle complicated attendee tracks without breaking a sweat.“ December 9, 2025 Maxwell P General ManagerHospitality, 11 - 50 employeesUsed the software for: More than 2 years. “The interface in some areas feels a bit clunky and could use a modern refresh to match newer competitors.“ December 9, 2025 JF Jenn F Director of Professional DevelopmentHigher Education, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “The platform seamlessly integrates essential features including event setup, speaker coordination, and attendee registration management.“ October 17, 2024 LF Lysha F Event ManagerFinancial Services, 201 - 500 employeesUsed the software for: More than 2 years. “This makes it difficult when onboarding new members of my team as it takes many months of continuous practice and real life application to truly get comfortable with the platform usage.“ June 10, 2025 VN Vivian N Website CoordinatorEvents Services, 11 - 50 employeesUsed the software for: 6-12 months. “I like that Cvent Event Management has an amazing customer support service and that they provide all the tools I need for efficiently and securely managing my company's events.“ October 8, 2024 DE Damla E Senior Manager events and partnershipsEducation Management, 11 - 50 employeesUsed the software for: 1-2 years. “At times, the platform felt a bit clunky and took a while to navigate between sections.“ October 17, 2025 ## Showing most helpful reviews Showing 1-25 of 990 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Mai M. Managing Director Hospitality Used the software for: 1-2 years ### "Cvent is your secret weapon" March 13, 2026 5.0 Overall, I am completely pleased with the entire platform. I have multiple programs with multiple clients and everyone can use the platform with ease. It gives me the added layer of confidence I need to manage multiple programs at once!. Pros Cvent remains a completely trusted brand that has updated features to aid my venue sourcing and complete event management. I find the platform to be completely user friendly and have no trouble navigating the software. Cons I have been a long time user of Cvent and it remains the gold standard. NO cons and has updated features making it even more helpful and relevant! Review Source VR Verified Reviewer Events Manager - Corporate Events Computer Software Used the software for: 2+ years ### "Comprehensive Cvent Event Management Solution" February 25, 2026 5.0 Pros I have used multiple event management platforms but Cvent by far is the most advanced solution which provides comprehensive solution from event planning, website, registration, app to on-site execution support. Cons It's complex to understand for new users and constant change in feature/ UI without proper communication to users makes it difficult to keep up with software. Alternatives considered [Zoho Backstage](https://www.capterra.com/p/178453/Zoho-Backstage/)[ON24](https://www.capterra.com/p/158766/ON24/)[Swoogo](https://www.capterra.com/p/161291/Swoogo/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Cvent Event Management It's a one stop solution which has numerous integrations available with marketing tools, plus it's web design capabilities are better. Review Source Samantha H. Digital Content Manager Information Technology and Services Used the software for: 2+ years ### "Just okay, okay?" January 5, 2026 3.0 Overall, Cvent is Just Okay. I do feel like the sales reps (during your software search) sell you "a lot," only for many of those features not to have been past Beta testing or not to be available yet... so that's a bit misleading. We did struggle with features not working on 'Game Day' and not being able to get ahold of our support team member, but I do think that was likely due to the time zone differences. Pros While my company utilized this platform for our one big event, which we hold every year, I felt the all-in-one user interface was a significant aspect to include in the package. Keeping each feature internal made my job easier in the long run. Cons I do feel like Cvent could have improved their ease of use throughout the app, perhaps automating a few more steps, or even considering restrictions and required portions so that vendors using the Exhibitor Portal stayed honest within our tiered offerings. I do wish their customer support team were more readily available. Oftentimes, we would get set up with a team member, and they would either leave their role before our event or be out of range if we needed them in the moment. Not very reliable. Review Source Mario G. Creative Events Services Used the software for: 2+ years ### "Powerful, Reliable, and Worth the Investment – If You’re Ready to Learn It" August 8, 2025 5.0 Very positive. It’s a highly stable and professional platform we trust for IT and pharma events, from product launches to roadshows. Support can be slow, so we rely on the Community first, but the system itself has never failed us during an event. Great value if you use it fully and invest time in learning it. Pros The registration system and post-event follow-up tools. We love how easily we can track attendees, filter qualified leads for our clients, and send automated surveys. The email and website builder is also super intuitive—very visual and fast to work with. Cons The learning curve. Cvent is packed with features, but it takes time to master. There are constant updates and new tools, so you really have to stay on top of training. Also, the cost is high—especially for teams in Latin America. Switched from [Eventtia](https://www.capterra.com/p/141780/Eventtia/) We actually use both platforms. Eventtia is much more affordable and faster for basic events—we can set up a registration in minutes, which is great when time and budget are tight. Cvent, while far more powerful and professional, takes longer to configure. Even when cloning events, there’s a lot of manual setup, so sometimes it’s easier to start from scratch. We use Cvent for larger, more complex events where we need advanced tracking, reporting, and integration. Review Source DE Damla E. Senior Manager events and partnerships Education Management Used the software for: 1-2 years ### "Great all-in-one event platform with room for smoother navigation" October 17, 2025 5.0 Pros I really liked how easy Cvent made it to manage everything in one place — from registrations to session tracking. The platform felt intuitive and saved me a lot of time, especially with communication and updates. I also appreciated how smooth the attendee experience was; it made the whole event feel more organised and professional without feeling complicated. Cons At times, the platform felt a bit clunky and took a while to navigate between sections. Some features weren’t as intuitive as I expected, and small changes—like editing emails or forms—sometimes required more steps than they should. Nothing major, but a few tweaks could make the overall experience smoother. Switched from [Gripp](https://www.capterra.com/p/205636/Gripp/) We wanted a more reliable, professional platform that could handle registrations, communications, and reporting all in one place. Cvent offered the structure, functionality, and support we needed to manage events more efficiently and deliver a better experience for attendees. Review Source AB Allison B. Corporate Events Specialist Financial Services Used the software for: 2+ years ### "Cvent Event Management Tool Recommendation" October 21, 2025 5.0 Cvent has completely revolutionized the way we handled conference registration and promotion. The fact that everything from the conference website to the attendee list is available all within one space saves us time and effort again and again. Pros Cvent Event Management is a tool that streamlines all of my event's most important elements - an event website, attendee list, reporting features, badge printing and so much more. Cons There are some features that take some time and research to fully understand how to use to the fullest capability, but I have found both the Cvent Community and Cvent support to be invaluable in helping ensure I overcome any issues I encounter. Alternatives considered [Results@Hand](https://www.capterra.com/p/10022509/ResultsHand/) Reason for choosing Cvent Event Management The functionality and price met our criteria. Switched from [forms.app](https://www.capterra.com/p/197758/forms-app/) We were looking for a company that offered an app in tandem with a registration feature and Cvent fit that criteria. Review Source VR Verified Reviewer Event Strategist Accounting Used the software for: 2+ years ### "Small and large scale in-person events with Cvent" July 14, 2025 4.0 Pros Cvent is our firm’s one-stop shop for all of our in-person events. We utilize registration, building event apps, attendee hub, email functionality, and gamification, and the event website functionality. Cons Like any platform, we have had a few hiccups customizing some of the functionalities to our needs, but our account reps worked diligently and quickly to fix! Alternatives considered [ON24](https://www.capterra.com/p/158766/ON24/) Reason for choosing Cvent Event Management We felt that it was more value for our budget. Review Source NK Nikita K. Associate- Business System Admin Pharmaceuticals Used the software for: 2+ years ### "Cvent - Great solution for modern event management!" February 16, 2026 4.0 Overall, Cvent delivers end-to-end event management with strong governance and analytics, particularly suited for organizations running recurring, complex events. Value is maximized when teams invest in upfront templates, clear processes, and integration testing. Pros End to End workflow integration, configurable registration & forms is something that we use on daily basis for the event customization & Cvent really is advanced to accommodate our needs. Reporting & analytics is something we rely on for our numbers & for planning strategies Cons Since its robust, it is complex & sometimes requires lot of investment of time to understand certain features Review Source JY Jason Y. Cvent Administrator Information Technology and Services Used the software for: 2+ years ### "Event Management made easy" February 17, 2026 5.0 The event management experience is very positive. Our attendees love the onsite experience and the registration process for online and in person events is easy. Pros We like the usability of the product and the positive end user experience with cvent event management. Cvent has great customer support and we have not experienced any bugs or issues in the 10+ years we used the platform. Cons While there are no major negatives or drawbacks about the platform, sometimes reporting can be cumbersome. Review Source HR Haley R. Member Engagement Education Management Used the software for: Less than 6 months ### "Great onsite support" March 5, 2026 4.0 Pros The onsite support from Cvent staff at our conference was very helpful; they assisted with set up and ongoing support during the event. Onsite ticketing was also a breeze! Cons We experienced some difficulties with certain integrations and customizations with our management system. Review Source CK Cheryl K. Sr. Manager, Keller Meeting and Event Services Construction Used the software for: 6-12 months ### "A Game-Changer for Our Workflow" October 7, 2024 5.0 I am not new to Cvent but have not used it since pre-pandemic. It is an overall exceptional tool for managing our meetings. The Cvent team has done a great job adding features that are user friendly and save time. Pros Property search capability. Makes life so much better! Cons Reporting templates. Need a more descriptive naming to know which report to pick. Switched from [Groupize](https://www.capterra.com/p/131634/Groupize/) Functionality for larger events and group registration Review Source AP Alyson P. Registration Specialist Research Used the software for: 1-2 years ### "Cvent is Wonderful" August 22, 2024 5.0 Great! I love \[sensitive content hidden\]. Always happy and super helpful. Pros Their Customer Service product knowledge. Cons It can be difficult to search through the vast Knowledge Base Review Source KC Kate C. Program Coordinator Higher Education Used the software for: 2+ years ### "Cvent Event management is a great all in one product! " June 9, 2025 4.0 Overall, I love using Cvent Event Management - we use it for everything from event registration websites, emails, and check-ins. Pros Cvent Event management is great in terms of having everything you need for a successful event in one area. Compared to other web-based website and email builders, it's much easier to use and learn. I love how they are always coming out with new updates and staying up to date on the latest technological trends. Cons When the server goes down, it can be difficult to navigate around it. And since my job is 95% Cvent based, it makes it difficult to do my job. Review Source CB Chere B. Director of Global Events Non-Profit Organization Management Used the software for: 2+ years ### "Faithful Adapter & Lifetime Customer" June 10, 2025 5.0 My overall experience has been stellar. I've been able to push my event strategy forward and grow my events with this platform. Pros The ability to have all my information in one place. This functionality allows me to create amazing reports for my stakeholders. Cons The price is a bit challenging for non-profits, but its worth it. Cvent Event Management software is embedded in our day to day business an is crucial to our success. Review Source JF Jenn F. Director of Professional Development Higher Education Used the software for: 2+ years ### "Director of Professional Development" October 17, 2024 5.0 Having worked with Cvent extensively over the years, I can confidently say it has been a reliable and robust platform. The customer service team stands out for their responsiveness, and my overall experience has been consistently positive. Pros Cvent Event Management offers a comprehensive solution that streamlines the entire event planning process. The platform seamlessly integrates essential features including event setup, speaker coordination, and attendee registration management. Event organizers can easily handle sponsor and exhibitor interactions, coordinate sessions, and foster participant engagement through interactive tools. Built-in feedback surveys help measure event success and gather valuable insights. A standout feature is the platform's user-friendly website builder and mobile app creation tools, which enhance the event experience while requiring minimal technical expertise. Cons Cvent, while powerful, comes with a significant cost investment, making it most cost-effective for our larger-scale events. The platform's training resources are somewhat restrictive – comprehensive learning opportunities are primarily available through the annual Cvent CONNECT conference or in the Community webinars. This limitation can impact new users' ability to fully utilize the platform's capabilities. Review Source CS Christie S. Meetings Director and Membership Manager Government Relations Used the software for: Less than 6 months ### "Managing with Style" June 11, 2025 5.0 Its been good. I have had challenges getting on boarded and using it at first. There is a lot of challenges that I learned how to fix today. Pros I keep all my information in one place. I love that its user friendly. Its getting pretty interactive Cons I don't like that each item has to be charged to add it to our license. I would like a comprehensive package that allows all the bells with out the additional cost Review Source JN Janet N. Administration Non-Profit Organization Management Used the software for: 2+ years ### "Cvent: A Game-Changer for Event Professionals" October 10, 2024 5.0 My experience with Cvent has been outstanding across various event types. For large in-person events, I’ve relied on its speedy and responsive check-in feature, which made managing a large audience seamless. It ensured that attendees could check in quickly, reducing wait times and enhancing their overall experience. On the flip side, for smaller meetings, Cvent has been equally effective. I’ve used it to manage notifications, RSVPs, and all logistical details with ease. The platform’s versatility allows me to tailor my approach, whether I’m coordinating a massive conference or an intimate gathering. Overall, Cvent has been an invaluable tool for streamlining the entire event management process. Pros What I like most about Cvent is its user-friendly interface, clear knowledge base, and the support from reliable account managers who truly understand my goals. It’s made event management seamless and effective since 2009! Cons No major cons; it's a reliable and efficient tool. Review Source DA Daniel A. Administrative Support Education Management Used the software for: Less than 6 months ### "CVENT Event Management very nearly does everything I need." December 3, 2024 4.0 It can do a lot in regards to either managing or reporting on events or the registrations of the users of those events. Undoubtedly there are even more features that I do not use as part of my role. Pros It is versatile, allowing for integration with other systems and automation of certain tasks. It is thorough and detailed allowing for compatibility and customizability to suit your needs. Cons There are a few things I would like to additionally have available in regards to reporting and the available fields to select from (given our custom fields, I can select 150 of up to 208 available options --- but there are still some nice-to-haves missing from that list. Review Source MT Michelle T. CSL Events Services Used the software for: 2+ years ### "Cvent for the Win" October 15, 2024 5.0 Overall, Cvent is a great event platform for any size or type of event. Pros The Cvent Event Management platform is a one-stop shop. I can accomplish everything I need, from sourcing, budgets, to attendee registration/experience. Cons Cvent tends to acquire other platforms instead of building within, this can cause glitches and bugs. Review Source NA Ngozi A. AG Director Arts and Craft Department Arts and Crafts Used the software for: 1-2 years ### "Cvent Event Management Review by N.Akande" September 25, 2024 4.0 Pros Cvent Event Management centralize scheduling of hybrid, virtual and in-person events in one place. Cons It only support online registration due to lack of offline access. Review Source AG Amy G. Facilities Coordinator Higher Education Used the software for: 1-2 years ### "All inclusive" November 28, 2024 5.0 It is nice how everything is all together and I can click back to different versions of the event. Pros My favorite thing is that I can roll an event over from year to year and that everything is all in one place. There are a lot of options. Cons I really do not like how many different "homepages" there are. I think it could do with a lot less click thru navigating. Review Source AK Avash K. RA Health, Wellness and Fitness Used the software for: 6-12 months ### "Powerful Event Management with Marketing" October 10, 2024 5.0 Overall, it has been a good experience with Cvent Event Management. I appreciate the support team that helped us setup the software and also answered to our queries afterwards. I think support is extremely important when using software. I love that we can run email marketing campaigns right from the software which saves a lot of time as I don't have to export all contact information and characteristics to other email marking software. Pros The customer support of Cvent is top notch. Once, I couldn't figure out how to do a simple thing and I reached out to support and they seemed to be happy to help me. Regarding feature, I like the attendee management feature and the ability to export event reports. This makes it easier to plan further event. Cons There can be significant learning curve. I personally roamed around the software for week before I could use it as I wanted to. I wish the developers focused on user experience because I believe there is definitely rooms for improvement. However, once we learn - its a powerful piece of amazing software. Review Source VR Verified Reviewer Account Manager Information Technology and Services Used the software for: 1-2 years ### "Best Event planning Software" September 9, 2024 5.0 I love the software because of usability and features, integration with other software's makes it a dynamic product Pros Software's online event registration form is easy to use and it adds meeting to outlook calender at ease, user interface is good too Cons Nothing i can think of as never faced any issue, however i am sure product updates are always in place to make user experience better Review Source FV Felipe V. AE Staffing and Recruiting Used the software for: 6-12 months ### "A must if you work in events/hospitality industry" October 24, 2024 5.0 Pros It allows our company to offer a superb service! In our events, our attendants can meet with other attendants just by using Cvent App. Also allow us to manage all the activities in an easy way, Cons The licences and the certifications are a bit expensive, but worth the bucks! Review Source DC Dianne C. Event Specialist Non-Profit Organization Management Used the software for: 1-2 years ### "Good Bread and Butter Event Software" August 24, 2024 4.0 Over OK. It functions, has all the basics I need and is relatively easy to use. Pros Its well known and has good basic functionality. Cons Expensive and needs some updating. It seems somewhat limited. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.