--- title: "Cvent Event Management Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Cvent Event Management Software - reviews, pricing plans, popular comparisons to other Event Management products and more." source_url: "https://www.capterra.com/p/26318/Cvent-Event-Management/" page_type: "product" language: "en" --- # Cvent Event Management Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Cvent Event Management ## What is Cvent Event Management? Every event is a chance to win. Cvent's event marketing and management platform gives you the control, data, and reach to do exactly that—at any scale, for any format. From sourcing and registration to onsite execution and post-event analytics, you'll run every stage of the event lifecycle in one enterprise-grade platform. ## What is Cvent Event Management used for? [Event Management](https://www.capterra.com/event-management-software/)[Registration](https://www.capterra.com/registration-software/)[Conference](https://www.capterra.com/conference-software/) Recognitions Shortlist Overall rating Based on 1,099 user reviews Reviews sentiment Positive 93% Neutral 5% Negative 2% Pros & cons Efficient attendee management tools Versatile event planning platform High and complex pricing Frequent technical difficulties Starting price Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - Association Management / 2026 - Event Management / 2026 - Event Booking / 2025 - Event Check In / 2025 - Registration / 2025 - Virtual Event / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Rating Breakdown 4.5 +− Features4.3 Value for Money4.2 Ease of Use4.2 Customer Service4.5 Rating Breakdown 4.5 Features4.3 Value for Money4.2 Ease of Use4.2 Customer Service4.5 ## Cvent Event Management Reviewers Verdict Updated August 2026 AI summary - Cvent Event Management suits organizations and teams that frequently run conferences, meetings, or complex events needing centralized attendee oversight. - Users most consistently value its attendee and registration management, customizable event workflows, and responsive support. - It helps event planners simplify daily operations by centralizing sign-ups, check-in, communication, and real-time attendee tracking. - Buyers may need to accept some trade-offs around limited customization, navigation complexity, and occasional delays with updates or payment processes. - It fits best where efficient attendee management is key, but may fall short for buyers needing deep customization or simpler billing. ## Cvent Event Management alternatives Highest Rated [4.7 (164)](https://www.capterra.com/p/144596/Accelevents/reviews/) Starting price $7000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (79)](https://www.capterra.com/p/130158/EventsAIR/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (105)](https://www.capterra.com/p/122146/EventMobi/reviews/) Starting price $1500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.3 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/26318/Cvent-Event-Management/alternatives/) ## FAQs about Cvent Event Management Overview ### What problems does Cvent Event Management solve? Cvent Event Management solves fragmented event operations, manual registration follow-up, slow check-in, and scattered attendee data by centralizing websites, invitations, payments, session scheduling, mobile updates, and reporting. Event planners, conference teams, associations, marketers, and small internal event departments benefit most when managing complex, recurring, in-person, virtual, or hybrid events. Answer based on 736 reviews Overview ### Which roles and teams benefit most from Cvent Event Management? Cvent Event Management is most used by event planners, coordinators, and meeting managers who handle registration, attendee communications, and on-site logistics. Marketing, sales, and account teams use it to support client events and lead generation, while directors, executives, and project managers rely on reporting, oversight, and cross-team coordination. Answer based on 1048 reviews Overview ### What company size and industries is Cvent Event Management built for? Cvent Event Management is for event professionals and marketers, with most reviewers from small businesses at 51% and Non-Profit Organization Management at 14%. It also serves enterprises at 30% and midsize businesses at 19%, with strong adoption in Events Services at 12% and Hospitality at 10%. Answer based on 1094 reviews Features and Usability ### What are the key features of Cvent Event Management? Cvent Event Management includes core event registration and attendee management, plus agenda management, session tracking, and onsite check-in with badge printing and barcode scanning. Differentiating features include automated email reminders and trigger-based communications, customizable registration forms and event websites, real-time reporting, and integrations with CRM, mobile apps, and virtual events. Answer based on 508 reviews Integrations ### Which third-party tools and platforms does Cvent Event Management integrate with? Cvent Event Management integrates with Google Analytics 360, Salesforce Sales Cloud, Salesforce Marketing Cloud, Salesforce Marketing Cloud Account Engagement, SAP Concur, Blackbaud CRM, Pathable, and SpotMe. It also supports about 20 additional integrations across CRM, travel, webinar, and analytics platforms, including Microsoft Teams, HubSpot Marketing Hub, and NetSuite. Answer based on 81 reviews Getting Started and Support ### How easy is it to onboard and train a team on Cvent Event Management? Cvent Event Management offers in-person training, live online sessions, webinars, documentation, and videos, giving teams several ways to learn. Reviewers say everyday users often get started quickly with templates and help resources, while admins, infrequent users, and teams handling complex setups usually need more time, practice, and support. Answer based on 123 reviews Getting Started and Support ### What customer support options does Cvent Event Management offer, and how do users rate the experience? Cvent Event Management offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as responsive, knowledgeable, and helpful for troubleshooting and onboarding. Some report long hold times, slower replies, inconsistent agent expertise, and occasional difficulty reaching the right specialist quickly. Answer based on 268 reviews Security ### How does Cvent Event Management handle data security and access control? Cvent Event Management uses login verification codes, external identity provider authentication, dual authentication accounts, user and role field permissions, hidden events, and attendee-only app restrictions. It also protects online payments and card information. Some reviewers find logins cumbersome, privacy settings inflexible, and passport image encryption and storage inadequate. Answer based on 19 reviews ## Who uses Cvent Event Management? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Efficient attendee management tools 91% positive reviews out of 114 Most reviewers describe attendee management as comprehensive, enabling seamless registration, check-in, communication, and real-time tracking. Maxwell P. General Manager, 11 - 50 employees. "The registration features are incredibly customizable, allowing us to handle complicated attendee tracks without breaking a sweat." High and complex pricing 59% negative reviews out of 91 Some reviewers comment pricing is expensive, with additional fees and structures making it difficult for smaller organizations to justify. Versatile event planning platform 91% positive reviews out of 81 Most reviewers indicate conference and meeting management simplifies organizing events of any size, saving time and centralizing processes. Julia H. Association Coordinator, 2 - 10 employees. "Cvent has streamlined our processes, allowing a small staff to concentrate on other activities related to our conferences and providing a better experience for our attendees." Frequent technical difficulties 78% negative reviews out of 82 Most reviewers find bugs and issues cause workflow interruptions, slow performance, and require extra troubleshooting during event tasks. Cam G. Specialist, 1,001 - 5,000 employees. "There are often times technical issues that arise with the software due to coding, tags, etc that make it difficult to change things occasionally." Comprehensive event mobile experience 92% positive reviews out of 37 Reviewers feel the mobile app streamlines event management, attendee engagement, and communication with intuitive, integrated features. Cumbersome payment and billing processes 51% negative reviews out of 63 Some reviewers report payment and billing involve confusing charges, slow processing, contract inflexibility, and unreliable customer support. Liz M. Director of Marketing and Events, 2 - 10 employees. "We recently encountered a significant issue with Cvent. Despite upgrading our services, we were inaccurately charged for onsite equipment and additional items we no longer utilize." ## Features AI summary Based on 7,313 Event Management reviews Capterra data shows that buyers of event management software rank the following features as their top priorities: - **Registration Management** (**53%** of reviewers rated this feature as critical) - **Event Scheduling** (**52%**) - **Attendee Management** (**48%**) Cvent Event Management supports all three features that reviewers rate most highly: **Registration Management**, **Event Scheduling**, and **Attendee Management**. Together, these capabilities help businesses handle sign-ups efficiently, keep event timelines organized, and maintain accurate attendee records, allowing teams to run events with better coordination and a smoother guest experience. Registration Management 4.7 (225) 83.56% of 225 reviewers that rated this feature as important or highly important It gives you full control over the attendee journey, from sign-up to check-in, with customizable paths and real-time tracking. Reviewers indicate it’s efficient, user-friendly, and valuable for reporting, though some mention group payment and setup could be improved. Event Scheduling 4.5 (117) 60.68% of 117 reviewers that rated this feature as important or highly important Plan an event's time and location Attendee Management 4.7 (177) 76.27% of 177 reviewers that rated this feature as important or highly important Cvent Event Management offers centralized attendee tracking, easy check-in, and real-time updates. Users think it’s simple to update schedules, export details, and manage participation, while also valuing customizable fields and secure data handling for a smooth attendee experience. Mobile Access 4.4 (90) 68.89% of 90 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Customizable Forms 4.4 (93) 69.89% of 93 reviewers that rated this feature as important or highly important Customize contracts and forms to collect specific information Online Registration 4.7 (154) 79.87% of 154 reviewers that rated this feature as important or highly important With this capability, you can customize registration flows for different event types and attendee groups. Reviewers appreciate its flexibility, user-friendliness, and seamless data collection, noting it expedites registration and is easy for both organizers and attendees to use. Cvent Event Management 151 features ### All Features - Access Control: Regulate who can view information within the system - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Agenda Management: Access event or meeting agenda online - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Attendee Management: Cvent Event Management offers centralized attendee tracking, easy check-in, and real-time updates. Users think it’s simple to update schedules, export details, and manage participation, while also valuing customizable fields and secure data handling for a smooth attendee experience. - Attendee Profiles: List information about event guests - Attendee Tracking: A list of registered participants - Audience Analytics: Track and analyze various metrics such as demographics, psychographics, behavior and other insights - Audience Engagement: Use tools to engage with viewers (e.g., commenting, chat room, polling, and Q&A) - Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention - Badge Management: Create, manage, and print wearable badges - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Breakout Rooms: Sub-room created within virtual meeting/class - Budget Management: Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Chat/Messaging: Communicate using direct chat or messages within the system - Class Registration: Online registration for classes - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Conferences/Conventions: Software that specializes in managing events such as conferences, conventions and trade shows - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Custom Domains: Create branded link campaigns or short links with one or multiple custom domains. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Dues Management: Track and collect membership dues - Electronic Hand Raising: Participants can alert the host if they have a question when they are muted - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: With this aspect, you can design, schedule, and personalize event emails using templates and segmentation. Reviewers appreciate the intuitive editor and easy deployment, but some say email setup can be challenging and wish for more advanced automation and design options. - Email Reminders: Reminders sent via email - Email Templates: Pre-made examples and templates for emails - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Maps: Show location of event's rooms and activities on a digital map - Event Marketing: Plan marketing campaigns for events - Event Registration: Online registration for events - Event Scheduling: Plan an event's time and location - Event Ticketing: Manage tickets for specific events - Exhibit/Vendor Management: Manage location logistics and coordinate the participation of exhibitors or vendors in an event - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Floor Plans & Maps: Actual floor locations and directions with the virtual floor map to reflect a realistic view of the floor during the virtual tour - For Virtual Events: Designed for events that occur online - Gamification: Games or game-like elements to track progress and reward accomplishments - Group Registration: Register a group/batch of attendees - Guest List Management: Curating an intentional list of prospective guests as per relative interests to achieve specific goals. - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Kiosk Ticketing: Obtain tickets via Kiosk upon arrival at event - Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects - Lead Capture: Automatically identify and save contact information of potential customers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Live Chat: Ability to chat online in real time - Live Streaming: Live stream to multiple devices simultaneously - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation - Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group - Member Portal: Online gateway through which members can access/update personal information - Membership Management: Database of members to track personal information of individuals and families - Mobile Access: Access software remotely via mobile devices - Mobile Check-in: Allow attendees to check in via their mobile devices - Multi hosts: Allow multiple participants to present/co-host. - Multi-Event: Utilize the same app for multiple events - Multi-Language: Manage and support multiple languages - Networking: Discover and connect with speakers and attendees at an event - Newsletter Management: Create and update newsletter content to increase engagement - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - On-Demand Webcasting: An on-demand webcast is a pre-recorded presentation available online at the viewer's convenience - On-Demand Webinars: Allow users to schedule a webinar with registration and record the webinar automatically in the cloud. - One-to-One Messaging: Send personal messages to clients or attendees - Online Payments: Accept and process online payment transactions - Online Registration: With this capability, you can customize registration flows for different event types and attendee groups. Reviewers appreciate its flexibility, user-friendliness, and seamless data collection, noting it expedites registration and is easy for both organizers and attendees to use. - Onsite Registration: In-person, onsite registration - Payment Processing: This characteristic lets you process payments during registration and integrate with financial systems. Some reviewers find it easy to set up and use, with multiple payment options, while others mention initial setup hassles and desire more flexibility for payment methods and invoicing. - Personalization: Adjust communications based on previous interactions or personal preferences - Polls/Voting: Enable custom polls/voting to facilitate decision-making or increase engagement - Presentation Streaming: Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet - Private Chat: Send messages to selected individual(s) from the entire audience - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Q&A Management: Allow users to collaborate and ask questions regarding folders and/or documents within the system - QR Codes: Matrix barcode that stores information - Quizzes: Brief assessments used to measure knowledge and skills - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Recording: Record live video calls to play later - Refund Management: Oversee the process of issuing refunds - Registration Management: It gives you full control over the attendee journey, from sign-up to check-in, with customizable paths and real-time tracking. Reviewers indicate it’s efficient, user-friendly, and valuable for reporting, though some mention group payment and setup could be improved. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Room Block Management: Book and manage rooms at an event - Scheduling: Plan availability and assign specific time slots for tasks and resources - Screen Sharing: Digitally share screen view with others - Seating Map: For selection of seat at booking or check-in - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Reminders: Reminders sent via SMS/text message - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Promotion: Market event via social media tools - Speaker Management: Discover speakers and manage their details, booking and time. - Speaker Profiles: List information about event speakers - Sponsor Pages: Provide sponsors with dedicated digital space within event website - Sponsorship Management: Raise funds via sponsors and grants - Support Ticket Management: Allow customers/users to submit support queries and service requests - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Ticketing: Customize, sell, and distribute tickets - Two-Way Audio & Video: Presenter can see and hear participants and vice versa - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Venue Management: Includes all operations and activities associated with a physical space or location that is used for hosting events - Video Call Recording: Record and playback video calls - Video Conferencing: Connect with meeting participants remotely over video - Video Streaming: Allows users to view videos without downloading media files - Video Support: Supports various video file formats - Virtual Lobby: Virtual waiting area for attendees - Visitor Registration: Make a list and register visitors - Volunteer Management: Manage volunteer information and direct volunteer resources - Wait List Management: Record, update and manage waiting lists - Website Integration: Seamlessly integrates with 3rd party websites - Website Management: Built-in website builder or integration with third-party site - Weddings/Parties: Software that specializes in weddings, public and private parties --- Get Advice We can help you find the software with the features you need. Features 4.3 (1,031) 4.3 Based on 1,031 reviews ## Pricing Value for money 4.2 (878) Free Trial Free Version Professional Custom Quote Available It includes: - 10 User Logins - Accessibility - Address book - Data Security & Privacy - Event Reporting and Insights - Exhibitor Management - Language Management - Session Management - Speaker Management - Venue Sourcing - Video and Asset Storage Enterprise Custom Quote Available It includes: - Registration License - Attendee Hub License - OnArrvival License - All User Logins Included - Additional Branding Control - Additional Video and Asset Stroage - API Access - Budget Management - Events Showcase - Meeting Request Form - MFA - Resource Management - SSO - Task Management Value for money 4.2 (878) 4.2 Based on 878 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Webex Suite](https://www.capterra.com/p/237272/Webex/)[ HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[ Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[ SAP Concur](https://www.capterra.com/p/380/Concur-Expense/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (989) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (989) 4.5 Based on 989 reviews ## User reviews Overall rating 4.5 Based on 1,099 reviews Filter by rating 5(651) 4(370) 3(52) 2(13) 1(13) Mentioned topic Sorted by most recent Jaclyn Rose G. Events Support Specialist Hospitality ### "Cvent is the best Event Management tool " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 19, 2026 We use Passkey, OnArrival, and Attendee Hub and really enjoy the quality of the products. We look forward to learning more about the system and all it has to offer. Pros I've been using Cvent for years and do believe it is the best system for registration and event housing. Cons At this time, I do not have any cons to mention. It is an easy system to navigate and there are countless training modules for you to reference should you need help. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. jon J. Sr. Global Webmaster Computer Software ### "We can't run our event without Cvent" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 10, 2026 We could not manage our event without Cvent. Working with their Customer Success Manager is key to learning and understanding the system. Pros Cvent Event Management is a complete ecosystem for managing our event. It covers every thing from planning & sourcing to registrations & agenda to event app & surveys and post-event content. Cons There are a lot of setting and configurations at every stage of your event lifecycle. If you want the system to behave a specific way, it usually can be configured but you many need to dig into the application. It takes some time to learn where all the settings are located. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TN Tanya N. Events Technology and Innovation Manager Non-Profit Organization Management ### "Don't look any further - Cvent is for you" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 5, 2026 Cvent customer support is awesome. The UX team really listens to feedback and implements features based on your feedback. Pros Cvent is the most robust event management tool in the market. You will find that most other platforms out there do x or y but they won't do everything. Cvent does it all! Cons Some of their products could improve. Specifically, Speaker Resource Center and Abstrat Management. But the rest of their products are solid. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. OC Olivia C. Chapter Coordinator Computer Software ### "Cvent Event Management Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 4, 2026 Pros What I like most about Cvent Event Management is its 24/7 customer support, which is always responsive and helpful whenever I need assistance. I also appreciate the opportunity for career growth through Cvent's certification programs, which help me build expertise in the platform and strengthen my professional skills. Cons What I like least about Cvent Event Management is that the platform has a learning curve, especially when navigating its many features for the first time. I also wish more add-on features were included in the standard package, as some valuable functionality requires additional purchases. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CT Camille T. Event Manager Financial Services ### "Registration site build is easy to use" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 15, 2026 Cvent has a ton of features that can streamline your attendees' registration journey. You can customize so many different aspects and ensure each registrant has the right questions to answer (path). Pros Very robust - all features in one place. Easy to use for registration website building with drag and drop ability. Cons Language management - wish there was a web designer for different languages as opposed to using language management. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AB Adriana B. Strategic Relationship Officer Non-Profit Organization Management ### "More time for you!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 July 15, 2026 I am impressed with the platform, its innovative features, and the way AI is transforming event management. Cvent helps streamline processes, improve efficiency, and create a better experience for both organizers and attendees including all the event registration process. Pros customer support has been outstanding, and the platform has made my daily work much easier. I also appreciate how many event management tasks can be automated, saving time while improving the attendee experience. Cons The platform has a learning curve, especially for new users, and some advanced features take time to fully understand. However, the training resources and support team help make the process much easier. Switched from [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) Cvent have more solutions in one platform Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SE Sonya E. Corporate Meeting and Event Manager Pharmaceuticals ### "Corporate Meeting and Event Manager" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 14, 2026 Pros It helps to keep me organized and on task with getting my programs to completion. I'm able to have a better understanding of the needs that need to be met in order to be successful. Cons As with most Cvent products, the cost is a factor when you are looking to participate in any of their offerings. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MG Melissa G. Group and Meetings Manager Airlines/Aviation ### "Fantastic Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 14, 2026 My overall experience has been very positive. It is user friendly - as I have been able to teach myself the basics. As with every event, I learn something new every time I build a new event. Pros The customer support for Cvent Event Management is like no other. It is one phone call away, anytime. They are always able to understand my problem, answer my questions, figure out a solution and work with me to make sure the site works correctly. The professionalism, patience and confidence they give me makes me believe that I will never have an issue that Cvent can't resolve! Cons There are so many functions with Cvent that I feel I don't have the time to take full advantage of all they have to offer. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AB alison B. Adminstrator Government Relations ### "great cvet event management " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 14, 2026 My overall experience with Cvent Event Management is fantastic. I always have great experiences as the employees make it a great time. Pros The thing I liked most about Cvent Event Managaement is their great customer service - they are always helpful. Cons There is not one thing I like least about Cvent Event Management - it all is great. I love my experience every single time I come. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KL Kelly L. Meeting Planner Philanthropy ### "Event Mgmt Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 14, 2026 Overall it has been good. We just need to remember to check all areas of the site before you launch. Pros That all the attendee data is in one spot. It's easy to find all your attendee data and information in one spot Cons There seems to be a lot of screens you need to move through to set everything up each time. Even with templates, you still have to go into a lot of different screens to update. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/26318/Cvent-Event-Management/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Eventbrite vs Cvent Event Management](https://www.capterra.com/compare/26318-114949/Cvent-Event-Management-vs-Eventbrite)[Whova vs Cvent Event Management](https://www.capterra.com/compare/26318-149712/Cvent-Event-Management-vs-Whova)[EventsAir vs Cvent Event Management](https://www.capterra.com/compare/26318-130158/Cvent-Event-Management-vs-EventsAIR)[Accelevents vs Cvent Event Management](https://www.capterra.com/compare/26318-144596/Cvent-Event-Management-vs-Accelevents)[Bizzabo vs Cvent Event Management](https://www.capterra.com/compare/26318-135385/Cvent-Event-Management-vs-Bizzabo)[EventCreate vs Cvent Event Management](https://www.capterra.com/compare/26318-147664/Cvent-Event-Management-vs-EventCreate)[EventMobi vs Cvent Event Management](https://www.capterra.com/compare/26318-122146/Cvent-Event-Management-vs-EventMobi) [vFairs vs Cvent Event Management](https://www.capterra.com/compare/26318-149104/Cvent-Event-Management-vs-vFairs)[Hubilo vs Cvent Event Management](https://www.capterra.com/compare/26318-165157/Cvent-Event-Management-vs-Hubilo)[Glue Up vs Cvent Event Management](https://www.capterra.com/compare/26318-134209/Cvent-Event-Management-vs-Glue-Up)[Swoogo vs Cvent Event Management](https://www.capterra.com/compare/26318-161291/Cvent-Event-Management-vs-Swoogo)[Eventzilla vs Cvent Event Management](https://www.capterra.com/compare/26318-117828/Cvent-Event-Management-vs-Eventzilla)[MemberClicks vs Cvent Event Management](https://www.capterra.com/compare/26318-133851/Cvent-Event-Management-vs-MemberClicks)[Eventsquid vs Cvent Event Management](https://www.capterra.com/compare/26318-161367/Cvent-Event-Management-vs-Eventsquid)