# Page 13 | Cvent Event Management Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 13 - Is Cvent Event Management the right Event Management solution for you? Explore 990 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/26318/Cvent-Event-Management/reviews --- Cvent Event Management 4.5 (990) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 18th, 2026 # Page 13 - Reviews of Cvent Event Management ## Showing most helpful reviews Showing 301-325 of 990 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Emily B. Sr. Operations Manager, Event Services and Technology Events Services Used the software for: 2+ years ### "Good product, lots of features to choose from." July 3, 2018 4.0 Pros It is fairly easy to use once you get the hang of where things are. The new Flex product is much more user friendly. Cons There are features missing that would be so helpful like ground transportation management. A lot of times our clients complain that the emails from cvent go to spam. Review Source Nicole F. Meeting Coordinator Hospitality Used the software for: 2+ years ### "Daily CVENT" December 24, 2019 5.0 Pros The reporting features are very helpful, especially room requests, hotel request changes, registration questions, all at one sight. Cons editing the site contact can be tricky at times, extra spaces, line breaks, even if copying over a perfectly fine program you have to double check Review Source NV Nancy V. Referral Development manager Medical Practice Used the software for: 2+ years ### "Cvent makes my life easier" August 3, 2021 5.0 Very impressed - they keep up with the changing environment. Pros I love the reporting portal - this allows me to share updates with various key stakeholders automatically rather than manual data pulls. Cons It does take a fair amount of time to learn the tool. Review Source VR Verified Reviewer Conference & Event Coordinator Computer Software Used the software for: 6-12 months ### "Cvent has changed event planning for our organization!" November 17, 2017 4.0 Cvent makes my job easier every time they roll out new upgrades our products. I'm constantly looking forward to what's coming down the pipeline! Pros Cvent offers a robust array of features and products to help assist you in all areas of event planning. We use Cvent for small meetings to company holiday parties to our large conferences we host twice a year. If you're looking for a solution to your greatest pain point in planning, Cvent has it! Cons There are some limitations with the software. Cvent has done an excellent job at expanding their products but I would like to see more updates to the registration process. Review Source CB Charys B. Project Manager Events Services Used the software for: 1-2 years ### "Great all rounder!" December 7, 2023 5.0 Fantastic, great training and staff, overall CVENT is something we will continue to use for as many events as possible! Pros It ties together all aspects of event management into one place; registration, venue finding and booking, app creation, website management etc. Cons It can be a bit daunting, but with their training and online help, it does get easier! Review Source KB Kimberly B. Manager Leisure, Travel & Tourism Used the software for: 2+ years ### "Quality solution for managing events" December 12, 2022 4.0 This software has save labor hours and eliminates the need to rely on the US postal service to send event information and registration forms to attendees Pros I like the ability to keep all my attendee information in one location Cons I struggle with getting the best information through the reporting process Reason for choosing Cvent Event Management I am not aware that a comparison product was considered by the owners Review Source GA Gina A. Senior Program Manager Consumer Services Used the software for: 2+ years ### "Fits all my planning needs!" July 23, 2021 4.0 Overall, I think it's the best and most elaborate software of its kind on the market. Pros The ability to customer requests and registration to fit each individual client's needs. Cons Customer service has always been an issue - both with reps and when I have to call in with problems Review Source SG Shelley G. Operations Coordinator - Meetings + Travel Management Consulting Used the software for: 2+ years ### "Customer Service is unparalleled!!" January 28, 2021 4.0 I have used a couple different tools and Cvent is bar far the most robust. You get a lot of bang for your buck - in my opinion it's worth every penny. Pros Their customer service team is unreal - I have never had such prompt connection or assistance from ANY software...ever! While some of the functionality isn't intuitive, the Cvent team takes the time to drill down to where you are having trouble, walks you through the solution and then...checks back up to make sure it all worked out for you! THE BEST! Cons Roadmap progress is slow ... features take a while to launch... Reason for choosing Cvent Event Management More features, company has been in the market a lot longer and it's hard to beat their customer support Review Source RK Ryan K. training project coordinator Education Management Used the software for: 2+ years ### "A Solid Product for Registration & Marketing" December 12, 2022 4.0 Decent product for registration website services and attendee management. Pros Mostly user-friendly, nice modern drag-and-drop website creation. Cons Some items can be redundant and frustrating, answers to problems can be difficult to find at times. Review Source VR Verified Reviewer Chief Editor Used the software for: 2+ years ### "Affordable, great features, worth the cost" November 7, 2018 5.0 Pros Our company has been hosting conferences for almost 6 years. We first used a homegrown registration system and manual entries in Excel, then used WuFoo forms, and finally graduated to RegOnline and it's full set of features. The real-time integration in Airtable is awesome. I also like that we can restrict which fields various team members see from our registration lists. The automated follow up emails alone are worth the cost. Cons Our events do have a lot of no-shows because of the nature of events, so it does hurt to have to pay a price-per-registrant model knowing that on average somewhere between 40-60% of registrants aren't going to come. Review Source VR Verified Reviewer Marketing/Events Manager Used the software for: 2+ years ### "Amazing! Love Cvent" July 25, 2018 5.0 Makes events much more professional and organized Pros So many capabilities from marketing, event management, app, custom website, so many great capabilities Cons Can get pricey. Tend to be a lot of extra charges for each additional component which can be an issue when budgeting. Review Source Jessica J. D. Coordinator, Faculty Mentor Program & Undergraduate Research Conferences Higher Education Used the software for: 1-2 years ### "1.5 years of using Cvent" September 6, 2018 5.0 I really appreciate the customer support. I do feel that Cvent really wants their customers to stick around and even improve the products. It feels like I have support when I'm coordinating stressful conferences, so I really appreciate their whole approach to customers. Pros The range of options available within Reporting is fantastic -- from the way you can limit/filter the reports to how you can share the reports with stakeholders. We have also really liked OnArrival for checking guests into conferences. Checking guests in on our iPods and iPhones has made that process very quick. Certificates and data tags in emails have also been very helpful. Cons The sub question of a sub question was not possible when creating complex registration question paths. However, I think Project Flex is going to eliminate this problem. Review Source Beth S. Director Events Services Used the software for: 2+ years ### "Cvent Event Management" April 19, 2019 5.0 I highly recommend Cvent for your event management process. Pros Cvent Event Management is a convenient, all encompassing event product. Very easy to use and simplifies event tracking into one central place. Cons Takes a little bit of time to learn all of the available features. Review Source VR Verified Reviewer Exec Admin Non-Profit Organization Management Used the software for: 2+ years ### "Great Program" April 24, 2019 5.0 Very easy to learn and a great marketing and event management tool a must have especially for large events. Pros Very user friendly and the capabilities are endless depending on the package you select. Cons It can be as easy or complicated as you need it to be so its a plus and a negative. Review Source aD ava D. Air specialyst Hospitality Used the software for: 1-2 years ### "Good software, easy to use" August 18, 2021 4.0 Pros The flexibility to change the content is what I like the most. Cons Data processing takes a bit long time, sometimes the software is frozen. Review Source GC Geetika C. Sales & Marketing Coordinator Hospitality Used the software for: 2+ years ### "Best Tool For Managing Event " February 19, 2023 5.0 Overall the Cvent is quite great tool for managing the events. I have been using it for last 6 years and never disappointed with its features. It offers the complete set of features for managing an event. Pros The Cvent Tool is quite popular and great that offers variety of Features for managing an event. The registration process is easy to use even for the users as well. The tool offers the customisation of the event page with company branding. Cons Some features are not user friendly and you seek help to understand it better. Review Source AG Angela G. Meeting Operations Specialist Used the software for: 2+ years ### "overall great service" June 4, 2018 5.0 Pros very robust - there is a tool in their software system for almost anything you need to do. The software looks at the entire event life-cycle . . from inception through completion Cons cost - expensive for companies that don't do very many events to afford the full enterprise suite. I work for a company that can afford the full suite, and when i recommend it for use to others who are start-ups or don't do many events, they cannot afford the full suite's features. Review Source Response from Cvent July 9, 2018 Hello Angela, Thank you for taking the time to share your experience using Cvent! We also want to thank you for being a Cvent Celebrity and appreciate your participation in this program. Visit the CelebrityHub, http://bit.ly/2IuDlXh, to check out the latest Cvent product updates, learn best practices, take part in beta testing opportunities, and earn cool rewards! Please do not hesitate to reach out to us should you have any questions or need any assistance! GM George M. Manager Information Technology and Services Used the software for: 2+ years ### "Great platform" April 12, 2022 5.0 Great plaform, allows for a lot of customization Pros Great features, that have all of your event management features from registration to mobile platform Cons Hard to get support on the phone, best to chat or submit a ticket Review Source CG Cindy G. Director of Sales Hospitality Used the software for: 1-2 years ### "What's not to like about Cvent?" April 3, 2024 5.0 Overall, I would always choose Cvent, as it is the best program for event sourcing that I know of on the market! Pros Cvent is easy to navigate! I have used Cvent at all of the hotel brands that I have worked for, in the many years that I have been in Hospitality sales. This is the most user friendly, easy to understand program on the market! Cons I would have to say that the only thing that I would improve would be the client decision information for all RFPs. The decisions are not always communicated to the venues that bid on the piece of business. Review Source OP Olivia P. Events Coordinator Financial Services Used the software for: 6-12 months ### "New Event Professional " September 15, 2021 5.0 Pros I like that I am able to manage events in one place and save time by automating many manual event management tasks. Reporting is great as well to see how engaging our events are and where we can improve! The customer service is great as well. As a new event professional, it is relatively easy to use and helps me perform. Cons It would be nice if we could apply templates to multiple places at once. For example, if we are sending a daily reminder email for an event and we want to duplicate it to serve multiple groups, we have to do it for each group. If we could select multiple that would be a great time saving feature. Review Source LM Laura M. CSE Accounting Used the software for: 2+ years ### "Cvent helps you manage your time" November 10, 2021 5.0 Cvent helps me saving time once I customise the event the way I want it. The access portals are a great way to share information with third parties without being involved. Pros The amount of time it saves having everything in the same platform Cons The time they take to implement improvements based on feedback Review Source Maggie M. Marketing Event Strategist Hospital & Health Care Used the software for: 1-2 years ### "Cvent has a sleek, clean look that is easy for any audience member to use" May 14, 2018 5.0 Having the agenda at your finger tips, being able to network with other audience members and the ability to have a constant social conversation are all the benefits we get from the mobile app. Pros I love the customer service I get with CVENT. No matter the time of day the customer service team is able to help me solve my problems and I know that they genuinely care about my concerns or worries. My audience has provided great feedback about CVENT's easy to use mobile app. I appreciate the simple steps it takes to create the mobile app on the back end to make it look appealing to the user on the front end. Cons The only con for this software is that you don't get a uniquely branded url for your audience to use. The cvent name is still within the url. Review Source Response from Cvent July 9, 2018 Hello Maggie, hank you for taking the time to share your experience using Cvent! We take great pride in our client support services and are happy to hear they've been a valuable resource for you. We also want to thank you for being a Cvent Celebrity and appreciate your participation in this program. Visit the CelebrityHub, http://bit.ly/2IuDlXh, to check out the latest Cvent product updates, learn best practices, take part in beta testing opportunities, and earn cool rewards! VR Verified Reviewer sales manager Hospitality Used the software for: 2+ years ### "Ease of Response Option in a short time" October 17, 2019 4.0 Pros I love that i can customize my response as much, or as little and very quick to answer all my leads in a timely Cons when i receive messages from the clients, i wish my responsed could be linked/logged when i responded from the email direct Review Source MW Marissa W. Registration Solutions Analyst Used the software for: 2+ years ### "Cvent Rocks!" July 13, 2016 4.0 I like Cvent and I think once they release the new responsive decision and advanced reporting it will be even more phenomenal of a company! Pros I like that the software is easy to navigate and has a great customer support community in situations where I can't find what I am looking for. I do not often have to reach out to speak to anyone because the information is so readily available for any one to review on their own. Cons I wish there was more flexibility for airport arrival and departure fields and the ability to turn of the yes/no toggle buttons at the top of the travel pages while in step mode. While there are easy enough work arounds for either issue, I find it is a constant complaint from most clients that we can not change this. However I understand these issues will be addressed with the updates that are coming down the pipeline! Review Source RF Rachel F. Marketing communications Performing Arts Used the software for: 2+ years ### "Software gets more powerful every year" April 13, 2022 4.0 Pros Cvent is quick to respond to all of our requests and implementation questions. Their communication and customer service is top notch for this platform that keeps getting stronger and responding to the ever-changing needs of the industry. Cons The registration process is a little bulky for many of the small meetings we host. Having a simple email collection form to register for a free mini conference would be great instead of the multi-page format they currently have. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.