# Page 15 | Cvent Event Management Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 15 - Is Cvent Event Management the right Event Management solution for you? Explore 990 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/26318/Cvent-Event-Management/reviews

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Cvent Event Management

4.5 (990)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 18th, 2026

# Page 15 - Reviews of Cvent Event Management

## Showing most helpful reviews

Showing 351-375 of 990 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Extension Educator  
Farming  
Used the software for: 6-12 months

### "Cvent Event Management Experiences"

December 13, 2018

2.0

Pros

I think Cvent is potentially a good program, and it does get a lot of use in my organization. I think the people that use it regularly enjoy its functions.

Cons

However, Cvent is completely opaque for someone who is not fully immersed in its functionality. There are things that I wish to do, that I consider relatively simple, and I have not been able to perform those tasks. Whether that's due to Cvent itself or organizational constraints, I can't say, but it is incredibly frustrating.

Review Source

Response from Cvent

April 1, 2019

Hello, Thank you for taking the time to share your experience using Cvent. I'm sorry to hear that you don't always find our products intuitive/easy to use. We appreciate your candid feedback and have shared it with our product team. Your feedback is invaluable as we are always looking for ways to improve our current offerings. Please do not hesitate to reach out to us should you have any questions or need any assistance.

ES

Elizabeth S.  
Events Coordinator  
Information Technology and Services  
Used the software for: 2+ years

### "Cvent Overall"

March 21, 2024

4.0

Pros

easy to manage events, especially registration.

Cons

lack of customization, a lot of templates look very cookie cutter.

Review Source

VR

Verified Reviewer  
Integration Analyst  
Information Technology and Services  
Used the software for: 1-2 years

### "Highly customizable"

November 28, 2018

4.0

Pros

Cvent offers one of the best ways how to manage registration, logistics and an event as such. It is also highly customizable which makes it suitable to any company.

Cons

Sometimes, the process can be bit overcomplicated but as mentioned above you can customize almost anything here.

Review Source

Todd M.  
Community Relations Director  
Government Administration  
Used the software for: 1-2 years

### "We used CVent to manage online conferences and meetings"

July 30, 2018

5.0

Pros

The event site was very professional looking and easily integrated with our existing website by using our logos and color scheme. Their communications options made it easy to communicate with people who had registered and potential customers. It allowed us to set automated messages for registrants as well as our marketing emails and made it easy to convert the data into the file we needed to create name badges, etc. The financial tools were fairly easy to use as far as setting up payment processors and could handle refunds, additional charges, etc. The service provides an option for follow-up surveys of attendees to identify areas of improvement for the next event. It is a very comprehensive solution for managing events.

Cons

The biggest drawback is that it would not integrate completely into our website. We had to link to an external site. We tried to make it look seamless with the design, and most users would not realize they had been taken to another site.

Review Source

KT

KAVITA T.  
PROFESSIONAL EDUCATION COORDINATOR  
Hospital & Health Care  
Used the software for: 2+ years

### "REVIEW ON CVENT"

January 6, 2020

5.0

So far so good.

Pros

I like the fact that its easy to use. It has made the whole process of collecting information about attendees so easy. You can set up seating chart, and send communication to attendees any number of times you want.

Cons

there are limitations like: You cant pull one report for multiple inquisium feedback surveys. It allows to pull one report for one survey at a time. Budget: It needs to be more user friendly. Also there are few options related to event budget that cannot be pulled in reports.

Review Source

DC

Dave C.  
Sr Director, Customer Experiences & Events  
Telecommunications  
Used the software for: 2+ years

### "Don’t make the same mistake"

August 30, 2018

5.0

We were users from 2010-2015. Our procurement team who knows nothing about the event business made us switch to a slightly lesser cost option. We paid for it on the back end time and time again. We’re back with CVENT. It was a painful 3 year agreement with another tool. Couldn’t be happier with diving back in and leveraging the Flex version. Also just hired a CVENT specific for an event technology role and will start to integrate and consolidate disparate technologies and fold into the CVENT platform.

Pros

It’s intuitive and flexible and the most advanced tool

Cons

Wish it had a collaborative BEO development function

Review Source

RH

Rebecca H.  
Coordinator  
Real Estate  
Used the software for: 2+ years

### "I've worked in CVENT for 11 years and its been amazing"

April 10, 2018

4.0

Pros

CVENT has many bells and whistles and is an amazing piece of software. The events you can set up can be complex and your customers can have a great experience.

Cons

The software can almost be too complicated when you want to put on a simple event. We use it here at Long & Foster for classes and many classes don't need to be presented as complicated events. Sometimes creating simplistic classes takes just as much time as the more complex company events.

Review Source

Response from Cvent

April 18, 2018

Hi Rebecca, Thank you for taking the time to share your feedback on Cvent! We are so happy to hear you've been working in Cvent for 11 years! Thanks so much for being a loyal customer and Cvent Advocate! Please do not hesitate to reach out to us should you need any assistance or have any questions!

ET

Emily T.  
Production Manager  
  
Used the software for: 2+ years

### "Cvent is the best!"

July 18, 2016

5.0

I've been using Cvent for almost 3 years now and love this software so much. Everyone from the sales team to account management to customer service is absolutely amazing. The best people I've had the opportunity to work with.

Pros

Very user friendly and easy to understand. If I have a problem or questions, the Customer Service team is so easy to contact and offer immediate feedback and solutions.

Cons

Some of the event settings seem to be is places I wouldn't think to look for them, and I wish I had an "Apply to All" feature that I could check if I wanted my settings to be the same for all my registration paths or registration path pages. Its annoying when I make an update and then have to make that change on each path or in each page.

Review Source

LaKisha M.  
Corporate Relations & Event Coordinator  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Total Event Solution"

July 25, 2023

5.0

Pros

I love how pretty it can be and once you get it together you can just copy that event.

Cons

It's not always ease to use. Some of the features are clunky and hard to navigate.

Review Source

LP

Lea P.  
Marketing Director  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Cvent Event Management Review"

January 21, 2022

5.0

Pros

It is easy to clone an event, which is a big time saver

Cons

User roles are not clear (what can be accessed by each). Why is abstract management separated from the event with which it is related to - all event management features should be accessible in one place, under the event they relate to.

Review Source

Brayan Agostinho D.  
Consultor SOA  
  
Used the software for: 6-12 months

### "good software aimed at the management of online events"

May 18, 2018

3.0

Pros

When it comes to planning and executing meetings and events Cvent is ideal. an application that adapts to all needs sufficiently solid and flexible. Cvent automates and simplifies the planning process in a way to save time and control assistance

Cons

This application is paid and can be expensive. It should also be more comfortable when registering events.

Review Source

Response from Cvent

July 9, 2018

Hello Brayan, Thank you for taking the time to share your experience using Cvent! We¿d like to tell you more about our loyalty program, Cvent Celebrity. As a Celebrity, you¿ll have opportunities to take part in beta testing, be the first to know about new Cvent products and events, learn best practices, and earn cool rewards! To learn more about Cvent Celebrity and to join, visit http://bit.ly/2IuDlXh Please do not hesitate to reach out to us should you have any questions or need any assistance!

VE

Virginia E.  
Associate Director of Events  
Higher Education  
Used the software for: 2+ years

### "Beginning to End Event Management & Support"

April 7, 2021

4.0

Pros

Great software to support your events and make it way easier to register and attend events for you and your guests. Account managers are well-versed in the product, full of best practices, and great to work with.

Cons

Pricing structure and add-on fees can make it hard for smaller organizations or state-funded schools to justify cost. Editing the site contact can be tricky at times, extra spaces, line breaks, even if copying over a perfectly fine program you have to double check

Review Source

AC

Ashley C.  
Events and Travel Services Supervisor  
Sports  
Used the software for: 1-2 years

### "Not very User Friendly"

September 23, 2021

4.0

Pros

I like that I can keep track of who has registered, visited the site and who is pending to register. Makes it easy to follow up with guests. Also like that reminder emails can go out automatically. The customer service team is fantastic and always willing to help.

Cons

I dislike the fact that you have to input the information individually for each registration type and that invite lists don’t copy over from one event to the next. The system itself is not very user friendly.

Review Source

VR

Verified Reviewer  
Project Manager, Marketing Technologies  
Publishing  
Used the software for: 6-12 months

### "This event platform has everything you need!"

December 1, 2017

5.0

We are now able to have attendees check in to sessions. I really like the RFP tool also. There are just so many things we can do with Cvent that we could not do with RegOnline.

Pros

I really like all the tools and features. It's allowed us to create registration pages for our event in so many ways.

Cons

Since there are so many tools and features, it can be a bit daunting to learn it all. But the customer support team is always there to assist.

Review Source

Meenu A.  
QA Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Good Event Management Software"

January 12, 2023

5.0

We are using it for complete end to end managing the events. I would like to recommend it to everyone.

Pros

Application provides the complete Event Management options. We can schedule any kind of event. Do payment processing. Sent invitations and reminders.

Cons

The mobile application of the application needs to be improved as it is not responsive.

Review Source

Sikhanyiso V.  
Business Woman  
Marketing and Advertising  
Used the software for: 2+ years

### "Cvent Event Management "

December 8, 2022

5.0

Pros

Cvent Event Management this is absolutely the best software for organizing, planning and arranging of events. It may be meeting, gatherings etc. This software is really helpful.

Cons

Personally I dont find anything wrong with the sight.

Review Source

Rebecca C.  
Events & Office Manager  
  
Used the software for: 2+ years

### "Easy to learn, great customer service and there are updates everytime I use the program"

November 2, 2017

5.0

The use of a phone app for our national conference. This cuts down on paper print outs and can be used for attendees and exhibitors. It allows attendees to communicate between each other and to learn more about a speaker from any of the sessions.

Pros

Seamless integration with Cvent, application is very user friendly for attendees and for myself on the back end. The application looks professional and easily customizable.

Cons

I'm not sure if this is still an issue, but you cannot see the push notifications unless the app is open.

Review Source

TK

Trish K.  
Convention/Meeting Planner  
Events Services  
Used the software for: 2+ years

### "Daily User"

August 12, 2019

4.0

Using this program has halved the amount of time, effort and paperwork it takes to run an event. Everything is more efficient and you can run regular reports to gather any required data.

Pros

The best part of this program is how configurable it is. There's a version and a set of features that will fit your event.

Cons

Their new version of the program, Flex, is still working on some of the features that were standard in Classic. In time, the whole program will be better off, but there's currently some growing pains.

Review Source

Ashley W.  
Professional Education Coordinator  
  
Used the software for: 1-2 years

### "Great support team and easy to use system for both admins and attendees"

June 5, 2018

5.0

Pros

Easy to use and generates great reports for us to share with our partners, as well as our supervisors and board.

Cons

No complaints. The product is great and the customer service that comes along with it is very helpful in planning events.

Review Source

MS

Morgan S.  
Global Event Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Essential for any event team"

August 15, 2019

5.0

Pros

The ease of use with the implementation of Cvent Flex is a game changer. No longer do you need to know HTML in order to create a beautiful, on brand, event registration site.

Cons

Account managers aren't always the most attentive if you don't have a huge contract with Cvent.

Alternatives considered

[Splash](https://www.capterra.com/p/143666/Splash/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Review Source

Nicole S.  
Marketing Director  
Events Services  
Used the software for: 1-2 years

### "Multiple Clients, Multiple Events"

August 3, 2021

5.0

Pros

Custom microsite, registration versatility, excellent customer service/account managers,

Cons

The extensive training required to be proficient in this product

Review Source

VR

Verified Reviewer  
Marketing Specialist  
Hospitality  
Used the software for: 2+ years

### "Cvent for the Busy Meeting Planner"

August 1, 2019

4.0

All in all, the software is extremely helpful and pretty easy to use.

Pros

I like that this software is a great portal for meeting leads. As a destination, it is helpful to be able to go into the software and look at all of the leads for my area in one place.

Cons

It took a while to understand exactly how to use the software. Also, a lot of my partners are not listed in the correct category and are difficult to find when trying to forward leads.

Review Source

VR

Verified Reviewer  
Events Assistant  
  
Used the software for: 1-2 years

### "Cvent can do almost everything, but it often takes a bit of effort to learn how it thinks"

July 19, 2018

4.0

Pros

It has broad capabilities and features, and brings with it a community of people who care about quality events

Cons

It can be finicky and it takes a lot of time using it to learn how to customize it to meet your organization's needs.

Review Source

sH

sebastien H.  
Marketing & Communications Manager  
Financial Services  
Used the software for: 2+ years

### "Cvent helps you to organise your event from A-Z"

April 25, 2017

5.0

My favorite part is the ability to create personalized website for your event where you can create a full branding indentity and give a maximum of information. Secondly the automation of communication allow me to create all my comms at once an programme the sending. I dislike the fact that there is no mobile app with a lighter version of Cvent to manage it on the go.

Pros

My favorite part is the ability to create personalized website for your event where you can create a full branding indentity and give a maximum of information. Secondly the automation of communication allow me to create all my comms at once an programme the sending

Cons

I dislike the fact that there is no mobile app with a lighter version of Cvent to manage it on the go

Review Source

MG

Mariapia G.  
Accountant  
Consumer Services  
Used the software for: 1-2 years

### "Organizing Events Made Easy "

March 26, 2024

5.0

Pros

The software makes planning and managing events both virtual and hybrid events easy.

Cons

Not a single problem while using this event management tool.

Review Source

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