# Page 20 | Cvent Event Management Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 20 - Is Cvent Event Management the right Event Management solution for you? Explore 990 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/26318/Cvent-Event-Management/reviews

---

Cvent Event Management

4.5 (990)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 18th, 2026

# Page 20 - Reviews of Cvent Event Management

## Showing most helpful reviews

Showing 476-500 of 990 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

IF

Ian F.  
Senior Conference Producer  
Media Production  
Used the software for: 1-2 years

### "A great platform for event management covering all of the most important areas"

December 14, 2022

5.0

Pros

Cvent is a good all in one event management solution that simplifies registration, payments and attendee management post registration up until the event takes place.

Cons

I can't really think of another event solution that does a better job overall.

Review Source

LC

Lisa C.  
Assistant Administrative  
Higher Education  
Used the software for: 1-2 years

### "Cvent is a Must Have for Event Management"

November 19, 2018

5.0

The Supplier Network saves me hours of time when it comes to researching venues and vendors.

Pros

I love that we are able to customize so much within Cvent. Flex has been a great upgrade as well. The ease and functionality of this tool helps keep my work load time efficient.

Cons

I dislike that we pay per registrant. I think it would be nice to have essentially unlimited use of this tool. Perhaps that will come in the future.

Review Source

RW

Robin W.  
Marketing Coordinator, Dental Education Programs  
Consumer Goods  
Used the software for: 2+ years

### "Using Cvent"

June 30, 2016

4.0

I have been using Cvent for about the last 6 years with the company that i work for. The more that I use the platform and learn all the things that i can do, the easier it is manage the registration of my events. It is a great platform to use.

Pros

The ease of use. I like that we can create templates and use that to easy set up a new event. I also like the survey module.

Cons

The credit module can be a little difficult to use but they are constantly updating their system and making it better

Review Source

SS

Sarah S.  
Meeting Analyst  
Farming  
Used the software for: 2+ years

### "Two years ago we dove in and starting using Cvent for our 400+ meetings each year. "

May 9, 2017

4.0

Able to see and run reports on all events across the enterprise. Registration website templates were created to provide consistency in look and feel. Provide registration stats and final budget reports all in one place.

Pros

Everything from venue selection to final budget reconciliation is in one place. So many integrations that can/have been added.

Cons

There are so many capabilities that it takes quite a while to get comfortable in the software and discover what works best for you.

Review Source

BR

Brooke R.  
Vice President  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Good end to end app for event management"

April 1, 2024

4.0

Pros

Everything is all in one place and makes it easy for admins to set up, modify, and highlight components of the event. It's easy to incorporate push notifications and adjust last minute details within the app. Our clients really like the app and say it's easy to use.

Cons

There was nothing really bad about the Cvent app.

Review Source

LH

Lauren H.  
Events Coordinator  
  
Used the software for: 2+ years

### "Great software with advanced "

August 2, 2017

5.0

Pros

The software is really smart. I love all of the advanced filters, data tags, and settings that let you customize your registrant's experience from start to finish. I have been using the software for three years and I'm still learning new things every day.

Cons

The software is not always user friendly or intuitive. However, they have a great customer support team that will help you figure it all out. Once you know it, you know it.

Review Source

NM

Nikita M.  
Associate Director, Programs  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Cvent Event Management Software"

April 12, 2022

5.0

Pros

I enjoy how professional our event registration looks and how all of the tools that we need to make this happens is located within one software.

Cons

Cvent is always improving their software to ensure they stay up to date with the latest technology. While this is great, we have requested that new updates are not incorporated directly before an event to allow us time to become familiar with the new changes and how to utilize them.

Review Source

Ashley P.  
Director of sales  
Hospitality  
Used the software for: 6-12 months

### "Allows For Easy Access to Leads"

September 23, 2019

4.0

Pros

I like the centralized dashboard that shows your relevant information and leads.

Cons

I do not seem to be getting any ROI as far as actually securing any bookings.

Review Source

VR

Verified Reviewer  
Fund Development and Events Coordinator  
  
Used the software for: Less than 6 months

### "Plug and Play"

July 10, 2018

5.0

Event app usage for more than one event

Pros

It was very easy to plug in your own info and use for an event. Customizable if you want, but also has most things there for you to use.

Cons

The contract is for a year, but they only really let you use it for one event. If you want to use it year round, you have to delete information and they aren't really set up for that. It's expensive for just one event, but if you use it for the year it's worth it. Lots of upsells- be careful to check what is included in your package.

Review Source

GK

Gaby K.  
Senior Systems &a Tools Specialist  
  
Used the software for: 2+ years

### "Great system for many needs"

June 1, 2018

5.0

Pros

It is flexible and meets many needs for event management, venue sourcing, and full SMM programs. It also allows for quite a bit of creativity and is a huge asset to a large and diverse meeting planning population.

Cons

Lacks some features, functionality, and flexibility that large corporations with hundreds of users across 5 regions might benefit from to assistance with system administration and customization to various needs.

Review Source

JS

Jan S.  
Head of Programmes  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "You get what you pay for - excellent service & a solid product"

March 14, 2017

4.0

CVent has enabled us to grow our events programme, offering a scaled solution that is infinitely customisable. There are a few shortfalls, but that is more down to our own high expectations than a material fault with the platform. CVent suport are excellent. Always available, and able to explain things in a clear concise manner. They have some great online self-service tools too.

Pros

Customization, ability to scale

Cons

Some areas for development, or features that don't link together as seamlessly as I would hope.

Review Source

WB

William B.  
Conference Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "If you can deal with some eccentricities, Regonline is a feature packed software for a low price"

November 14, 2018

4.0

Pros

Regonline is a fantastic, low cost solution for businesses that have a very specific list of needs for their event registrations. It does a lot of things and gives you power to customize (almost) anything. Reporting is accurate and a breeze to set up. Invoicing works very well. More flexibility than Eventbrite.

Cons

The problem is the interface: it's a little dated in appearance, and it can be difficult to format things in the way which you want them to appear. Most of my difficulty came in making custom logic questions in the agenda section of registration. It was hard to know how an edit would look on the public site, and it was easy to think you saved something when you really didn't. I've had many frustrating afternoons trying to figure it out. But it can still be worth the time!

Review Source

DO

David O.  
Meetings & Travel Data Analyst  
Non-Profit Organization Management  
Used the software for: 2+ years

### "The functionality is great and tons of resources that are user friendly. "

April 29, 2017

5.0

Pros

What I like most is the ease of use. Compared to other softwares options this one is by far the best overall. In addition the customer service, continuous account management followup, and resources is beyond expectations.

Cons

The only downfall is the housing piece all dependent on how you use it and internal policies. There are some work arounds but do hope that in to the road map this will be one feature to be updated.

Review Source

MV

Miriam V.  
Head of Digital Solutions  
Marketing and Advertising  
Used the software for: 6-12 months

### "Reliable event management platform"

August 25, 2023

3.0

Pros

Cvent has been around for so long that is has a huge community of users and lots of guide to help you with the platform. It does everything you need from a events platform.

Cons

The workflow is a bit clunky, it can be hard to find exactly what you looking to edit as it could be under a heading you didn't expect it to be under.

Review Source

GK

Gaby K.  
Senior Systems &a Tools Specialist  
  
Used the software for: 2+ years

### "Incredible tool for planners and SMM"

August 21, 2017

5.0

Pros

That it is robust and flexible, you can accomplish so much with this tool. You can handle complex registrations with multiple paths or quickly get a small event registration out. Also the workflow capabilities are great for strategic meetings management programs.

Cons

Nothing really, would love to be able to do more in it though to help consolidate more processes. Also the CSS editing can get a bit wonky here and there.

Review Source

KO

Kate O.  
Electronic Communications Coordinator  
Education Management  
Used the software for: 1-2 years

### "Cvent's technology provides a streamlined way to manage diverse events with quality technology. "

September 11, 2017

4.0

Enhanced features allow for tailored registration processes that reduce manual work for our event planners while also giving them access to crucial data.

Pros

Cvent's support is AMAZING. When in doubt, their support materials are easy to search through and contain straightforward information. Moreover, their customer support team is alway kind and incredibly knowledgable.

Cons

The tool can be tough to learn. Unless you are working in Cvent on a regular basis, it can be difficult to navigate. This makes it tricky for some basic users to adopt. Once they get the swing of it, though, they are off and running.

Review Source

JB

Jennifer B.  
Business Development Coordinator  
Accounting  
Used the software for: 2+ years

### "I've always had a great experience using Cvent. Great functionality and timely support always."

November 2, 2017

4.0

Pros

Does exactly what I need it to do. Easy to use and keeps all of my events in a place where I can run reports for greater insight into the sales process.

Cons

Some of the formatting when designing the registration pages and emails are a little difficult. I have had to learn HTML coding and sometimes even that doesn't fix the problems. So sometimes I have to let the design just go when I am not 100% happy with it.

Review Source

CB

Cara B.  
Senior Program Specialist, Professional Education  
Medical Devices  
Used the software for: 2+ years

### "Overall great software and great experience with all Cvent team members when questions have arisen."

October 27, 2017

5.0

Pros

There is some much you can do with this product and make the product work for you (data tags). The OnArrival suite/Event in a Box (electronic sign in and on demand badge printing) really take events up a notch.

Cons

I wish there was more customization for the use of Cvent within healthcare industry focused meetings and events. Sometimes the layout is not quite intuitive/you have to do some digging to make changes.

Review Source

RJ

Rachel J.  
Field Marketing Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "TraceGains Cvent Review"

August 1, 2019

5.0

We were trying to automate the events, emails communication as well as build a sleek, intuitive site to impress customers. We accomplished this with registration and the app. It helped cut down on back and forth communication and allowed us look professional for our attendees.

Pros

I liked that the registration site was pretty intuitive to build and it integrated seamlessly with the CrowdCompass app. The customer support is amazing too!

Cons

Some of the functionality wasn't fully implemented when we bought it, so it was unfortunate to have to work around that. Also, some of the email functions don't work on different browsers.

Alternatives considered

[Bizzabo](https://www.capterra.com/p/135385/Bizzabo/)[Eventsquid](https://www.capterra.com/p/161367/Eventsquid/)

Reason for choosing Cvent Event Management

Pricing, functionality, customer service, speed

Review Source

AB

Ali B.  
Manager of Membership and Operations  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "New Cvent User "

December 12, 2022

4.0

Pros

It allowed for easy set up of event websites

Cons

I don't like that you have to hop between different features instead of it being all together

Review Source

Melanie G.  
Director of Sales + Marketing  
Hospitality  
Used the software for: 1-2 years

### "Great to respond to RFPs and Bidding out Events"

July 26, 2019

4.0

I enjoy the program allowing event planners to provide me all necessary information for a proposal in one place and making the process quick and simple.

Pros

Cvent is great for responding to clients sourcing bids from multiple locations, it makes the process seamless. The program allows you to create answers that you're able to auto-fill which makes the process simple when filling out new RFPs.

Cons

I've encountered a few glitches in using Cvent - losing auto-fill answers, broken links when e-mailed an RFP, and not receiving notice when a client chooses a venue. The program has become more user-friendly, but still have a learning curve when beginning to use it.

Review Source

LAG

Leigh Anna G.  
3rd Party System Administrator  
Non-Profit Organization Management  
Used the software for: 2+ years

### "I've been using Cvent for 5 years - it's a great product. "

June 20, 2018

5.0

It's a great product for Events - the best out there!

Pros

I'm on the IT side and not an event planner - but I support our events team, and I really like the Cvent product. It is a great product and easy to use and if we need help, the support is the best - everyone is helpful and they will get your problem solved. I like how we can have events and a mobile app all integrated easily - we even integrate with Salesforce. And... we even integrate with our internal systems - Cvent has a great API with lots of functions and they are constantly improving the API - as well as their product as a whole.

Cons

Support is great... but over the past 2-3 years it moved from an 10/10 to an 8/10 ... but they are still helpful. I like the old reporting a bit better than the new.

Review Source

Rohit B.  
Duty Manager  
Hospitality  
Used the software for: 1-2 years

### "Excellent software"

June 12, 2020

5.0

Overall it's far better then any of the software to maintain and keep your data and reports are easily can generate

Pros

We are using this software since 2018 and I have found its very easy to access for all sale's team and administration.

Cons

It's should be more offline data to be apdated so far it's good for engaging the client with there query

Reason for choosing Cvent Event Management

Much options

Review Source

JG

JB G.  
Marketer  
Financial Services  
Used the software for: 1-2 years

### "Overwhelming at first; impressive when it's up and running."

April 19, 2018

5.0

No benefits.

Pros

Great experience for those who are registering; easy to follow registration process and connection with CrowdCompass.

Cons

Not intuitive for set up. Inconsistent processes for set up. Language barriers with tech support. Data flow with CrowdCompass is not all inclusive.

Review Source

Response from Cvent

May 4, 2018

Dear JB, Thank you for taking the time to share your feedback on Cvent's Event Management solution. We're sorry to hear that you've had a few issues with set up. We've shared your feedback with our product team for further investigation. Please do not hesitate to reach out to us in the meantime should you have any questions or need assistance with anything.

TB

Taylor B.  
Meetings & Events Assistant  
Higher Education  
Used the software for: 1-2 years

### "Cvent is easy to use and very convenient. The customer service is amazing! Great experience!"

September 8, 2017

5.0

Better auditing material, better knowledge of our attendees with surveys and reg. questions and also overall better management of our events.

Pros

I love the customer service piece of the software because it is so verstile and like no other customer service I have ever experienced. I also love the endless capabilities you have and are able to achieve with ease. The reporting system is amazing, love the new reports also.

Cons

Some areas of the software can be a little difficult to manipulate, sometimes edits to the website or emails take some time to come through or can cause some challenges.

Review Source

Talk to a Capterra advisor for free and get results within 15 minutes.