# Cvent Event Management Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Cvent Event Management the right Event Management solution for you? Explore 990 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/26318/ex-ordo/reviews --- Cvent Event Management 4.5 (990) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 18th, 2026 # Reviews of Cvent Event Management Ease of use 4.1 Customer Service 4.5 ## Pros and Cons in Reviews NK Nikita K Associate- Business System AdminPharmaceuticals, 10,001+ employeesUsed the software for: More than 2 years. “End to End workflow integration, configurable registration & forms is something that we use on daily basis for the event customization & Cvent really is advanced to accommodate our needs.“ February 16, 2026 Md Amir K Events Manager - Corporate EventsComputer Software, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “It's complex to understand for new users and constant change in feature/ UI without proper communication to users makes it difficult to keep up with software.“ February 25, 2026 Maxwell P General ManagerHospitality, 11 - 50 employeesUsed the software for: More than 2 years. “The registration features are incredibly customizable, allowing us to handle complicated attendee tracks without breaking a sweat.“ December 9, 2025 Maxwell P General ManagerHospitality, 11 - 50 employeesUsed the software for: More than 2 years. “The interface in some areas feels a bit clunky and could use a modern refresh to match newer competitors.“ December 9, 2025 JF Jenn F Director of Professional DevelopmentHigher Education, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “The platform seamlessly integrates essential features including event setup, speaker coordination, and attendee registration management.“ October 17, 2024 LF Lysha F Event ManagerFinancial Services, 201 - 500 employeesUsed the software for: More than 2 years. “This makes it difficult when onboarding new members of my team as it takes many months of continuous practice and real life application to truly get comfortable with the platform usage.“ June 10, 2025 VN Vivian N Website CoordinatorEvents Services, 11 - 50 employeesUsed the software for: 6-12 months. “I like that Cvent Event Management has an amazing customer support service and that they provide all the tools I need for efficiently and securely managing my company's events.“ October 8, 2024 DE Damla E Senior Manager events and partnershipsEducation Management, 11 - 50 employeesUsed the software for: 1-2 years. “At times, the platform felt a bit clunky and took a while to navigate between sections.“ October 17, 2025 ## Showing most helpful reviews Showing 1-25 of 990 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Mai M. Managing Director Hospitality Used the software for: 1-2 years ### "Cvent is your secret weapon" March 13, 2026 5.0 Overall, I am completely pleased with the entire platform. I have multiple programs with multiple clients and everyone can use the platform with ease. It gives me the added layer of confidence I need to manage multiple programs at once!. Pros Cvent remains a completely trusted brand that has updated features to aid my venue sourcing and complete event management. I find the platform to be completely user friendly and have no trouble navigating the software. Cons I have been a long time user of Cvent and it remains the gold standard. NO cons and has updated features making it even more helpful and relevant! Review Source VR Verified Reviewer Events Manager - Corporate Events Computer Software Used the software for: 2+ years ### "Comprehensive Cvent Event Management Solution" February 25, 2026 5.0 Pros I have used multiple event management platforms but Cvent by far is the most advanced solution which provides comprehensive solution from event planning, website, registration, app to on-site execution support. Cons It's complex to understand for new users and constant change in feature/ UI without proper communication to users makes it difficult to keep up with software. Alternatives considered [Zoho Backstage](https://www.capterra.com/p/178453/Zoho-Backstage/)[ON24](https://www.capterra.com/p/158766/ON24/)[Swoogo](https://www.capterra.com/p/161291/Swoogo/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Cvent Event Management It's a one stop solution which has numerous integrations available with marketing tools, plus it's web design capabilities are better. Review Source Samantha H. Digital Content Manager Information Technology and Services Used the software for: 2+ years ### "Just okay, okay?" January 5, 2026 3.0 Overall, Cvent is Just Okay. I do feel like the sales reps (during your software search) sell you "a lot," only for many of those features not to have been past Beta testing or not to be available yet... so that's a bit misleading. We did struggle with features not working on 'Game Day' and not being able to get ahold of our support team member, but I do think that was likely due to the time zone differences. Pros While my company utilized this platform for our one big event, which we hold every year, I felt the all-in-one user interface was a significant aspect to include in the package. Keeping each feature internal made my job easier in the long run. Cons I do feel like Cvent could have improved their ease of use throughout the app, perhaps automating a few more steps, or even considering restrictions and required portions so that vendors using the Exhibitor Portal stayed honest within our tiered offerings. I do wish their customer support team were more readily available. Oftentimes, we would get set up with a team member, and they would either leave their role before our event or be out of range if we needed them in the moment. Not very reliable. Review Source Maxwell P. General Manager Hospitality Used the software for: 2+ years ### "The Heavy Lifter That Makes Complex Events Look Easy" December 9, 2025 5.0 Cvent is the gold standard for a reason. It transformed how we handle our major conferences. It gives me the confidence that nothing will slip through the cracks. Once you get past the initial training phase, it becomes an indispensable tool. It handles the chaos of event planning with structure and reliability that I have not found in other platforms. For anyone running large scale events, this is the engine you want running the show. Pros Cvent is a beast in the best way possible. I love the sheer depth of the platform. The registration features are incredibly customizable, allowing us to handle complicated attendee tracks without breaking a sweat. The OnArrival tool for check in is smooth and makes the first impression on attendees very professional. I also rely heavily on the reporting tools which give me granular data on everything from ticket sales to session attendance. It puts everything I need in one central hub so I do not have to juggle multiple spreadsheets. Cons Because it does so much, the learning curve is steep. It took me a while to really feel comfortable navigating the backend without second guessing myself. The interface in some areas feels a bit clunky and could use a modern refresh to match newer competitors. It is also a significant investment, so it might be overkill for smaller organizations just running simple meetups. Customer support is generally good but getting to the right person can sometimes take longer than I would prefer. Review Source Mario G. Creative Events Services Used the software for: 2+ years ### "Powerful, Reliable, and Worth the Investment – If You’re Ready to Learn It" August 8, 2025 5.0 Very positive. It’s a highly stable and professional platform we trust for IT and pharma events, from product launches to roadshows. Support can be slow, so we rely on the Community first, but the system itself has never failed us during an event. Great value if you use it fully and invest time in learning it. Pros The registration system and post-event follow-up tools. We love how easily we can track attendees, filter qualified leads for our clients, and send automated surveys. The email and website builder is also super intuitive—very visual and fast to work with. Cons The learning curve. Cvent is packed with features, but it takes time to master. There are constant updates and new tools, so you really have to stay on top of training. Also, the cost is high—especially for teams in Latin America. Switched from [Eventtia](https://www.capterra.com/p/141780/Eventtia/) We actually use both platforms. Eventtia is much more affordable and faster for basic events—we can set up a registration in minutes, which is great when time and budget are tight. Cvent, while far more powerful and professional, takes longer to configure. Even when cloning events, there’s a lot of manual setup, so sometimes it’s easier to start from scratch. We use Cvent for larger, more complex events where we need advanced tracking, reporting, and integration. Review Source DE Damla E. Senior Manager events and partnerships Education Management Used the software for: 1-2 years ### "Great all-in-one event platform with room for smoother navigation" October 17, 2025 5.0 Pros I really liked how easy Cvent made it to manage everything in one place — from registrations to session tracking. The platform felt intuitive and saved me a lot of time, especially with communication and updates. I also appreciated how smooth the attendee experience was; it made the whole event feel more organised and professional without feeling complicated. Cons At times, the platform felt a bit clunky and took a while to navigate between sections. Some features weren’t as intuitive as I expected, and small changes—like editing emails or forms—sometimes required more steps than they should. Nothing major, but a few tweaks could make the overall experience smoother. Switched from [Gripp](https://www.capterra.com/p/205636/Gripp/) We wanted a more reliable, professional platform that could handle registrations, communications, and reporting all in one place. Cvent offered the structure, functionality, and support we needed to manage events more efficiently and deliver a better experience for attendees. Review Source VR Verified Reviewer Event Strategist Accounting Used the software for: 2+ years ### "Small and large scale in-person events with Cvent" July 14, 2025 4.0 Pros Cvent is our firm’s one-stop shop for all of our in-person events. We utilize registration, building event apps, attendee hub, email functionality, and gamification, and the event website functionality. Cons Like any platform, we have had a few hiccups customizing some of the functionalities to our needs, but our account reps worked diligently and quickly to fix! Alternatives considered [ON24](https://www.capterra.com/p/158766/ON24/) Reason for choosing Cvent Event Management We felt that it was more value for our budget. Review Source NK Nikita K. Associate- Business System Admin Pharmaceuticals Used the software for: 2+ years ### "Cvent - Great solution for modern event management!" February 16, 2026 4.0 Overall, Cvent delivers end-to-end event management with strong governance and analytics, particularly suited for organizations running recurring, complex events. Value is maximized when teams invest in upfront templates, clear processes, and integration testing. Pros End to End workflow integration, configurable registration & forms is something that we use on daily basis for the event customization & Cvent really is advanced to accommodate our needs. Reporting & analytics is something we rely on for our numbers & for planning strategies Cons Since its robust, it is complex & sometimes requires lot of investment of time to understand certain features Review Source JY Jason Y. Cvent Administrator Information Technology and Services Used the software for: 2+ years ### "Event Management made easy" February 17, 2026 5.0 The event management experience is very positive. Our attendees love the onsite experience and the registration process for online and in person events is easy. Pros We like the usability of the product and the positive end user experience with cvent event management. Cvent has great customer support and we have not experienced any bugs or issues in the 10+ years we used the platform. Cons While there are no major negatives or drawbacks about the platform, sometimes reporting can be cumbersome. Review Source HR Haley R. Member Engagement Education Management Used the software for: Less than 6 months ### "Great onsite support" March 5, 2026 4.0 Pros The onsite support from Cvent staff at our conference was very helpful; they assisted with set up and ongoing support during the event. Onsite ticketing was also a breeze! Cons We experienced some difficulties with certain integrations and customizations with our management system. Review Source GH Gloria H. Event Coordinator Higher Education Used the software for: 1-2 years ### "CVENT FOR YOUR EVENT" October 24, 2024 4.0 When I used them it was great! It was easy to set up and manage and get the reporting I required. Pros When I used it I loved it. It was so easy to run conferences and workshop with CVENT. Cons I don't really have any cons. The con for me is that my university has its own system and would not allow me to use Cvent any longer. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Cvent offered more services that fit my needs. Review Source PL Pamela L. Member Services Rep. Non-Profit Organization Management Used the software for: 1-2 years ### "CVent Overall Review" June 9, 2025 5.0 I like the software and sometime user friendly. Sometime with the saved modification it take some time updating on the website. Pros It is simple to set up and it is easier if the event or session is in optional selection to do easy modification. Cons It can sometime be difficult to modify and update. I sometime get confused between certain set up like the session and agenda. Review Source VR Verified Reviewer Service Desk Manager Hospital & Health Care Used the software for: 2+ years ### "Cvent will get your event going!" April 30, 2025 5.0 We have used them for a few years and generally been able to count on them as a reliable platform Pros The complete solution for managing registrations and information for events in our organization Cons The cost really can be too high, and at times makes you wonder how it got to that point Review Source SL Sara L. Event Planner Hospital & Health Care Used the software for: 2+ years ### "Yay! Cvent! " June 10, 2025 5.0 I love utilizing the cvent for event management because it was built to be user friendly and easy to follow. Pros Event creation and logistics all in one spot - and being able to create an easy space to information share. Cons Its difficult to understand all the capabilities of cvent event management - because there are so many and I want to implement them all! Review Source GR Gina R. Events Coordinator Computer Software Used the software for: 1-2 years ### "New User to Cvent" April 7, 2025 5.0 Great tool. Covers all aspects of event management. This includes tools for attendee management, event promotion, engagement tracking, and more. Pros It is user-friendly and has a very helpful support team via phone. Cons It can be hard to learn, especially sessions and travel events. Review Source CS Christie S. Meetings Director and Membership Manager Government Relations Used the software for: Less than 6 months ### "Managing with Style" June 11, 2025 5.0 Its been good. I have had challenges getting on boarded and using it at first. There is a lot of challenges that I learned how to fix today. Pros I keep all my information in one place. I love that its user friendly. Its getting pretty interactive Cons I don't like that each item has to be charged to add it to our license. I would like a comprehensive package that allows all the bells with out the additional cost Review Source JV Jetender V. Project Manager Computer Software Used the software for: 2+ years ### "Cvent for Events" April 3, 2025 5.0 Complete end to end solution for creating and executing In-person , Hybrid or Virtual events. Pros 1\. Has all the tools and features to manage an Event end to end. 2. Ability to create and save Registration Templates to limit mistakes. 3. Rich API's for automated data integration . 4. Available integrations with Webex, Salesforce. 5. Surveys, Appointments 6. Lead scans , Batch scans apps 7. Rich preset reporting 8. SMM to capture Event details and approvals. 9. 24x 7 excellent support 10. Integration with AI tools Cons No Cons to report. The tool performs as expected Review Source SS Shawna S. Business Development and Marketing Architecture & Planning Used the software for: 2+ years ### "A must have for Conference Planners, Exhibitors and Attendees." April 18, 2025 4.0 Overall was experience with Cvent event management was great. The notifications were precise and prompt and the social communication option was fun and helpful Pros what I liked most about cvent event management was the ease of use and the mobile accessibility across iphone and android and the notifications. Cons What i liked least about cvent event management was the aesthetic of the app. It left a bit to be desired in the look of the dashboard Review Source PR Parul R. Event Technology Coordinator Management Consulting Used the software for: 1-2 years ### "Efficient and Comprehensive Event Management"" August 30, 2024 5.0 My overall experience with Cvent Event Management has been very positive. The platform is user-friendly, offers comprehensive features, and integrates well with other tools. It has streamlined our event planning process and provided valuable insights, making it easier to manage and execute successful events. Pros Excellent customer service and extensive help resources. Good integration capabilities, it seamlessly connects with other software and platforms. Suitable for events of all sizes, from small meetings to large conferences. Cons May require significant time to fully understand all features. Review Source ZN Zacharia N. Sales Attendant Automotive Used the software for: 2+ years ### "My Review of CEM" September 17, 2024 5.0 Pros Cvent Event Management makes it super easy to schedule and reschedule virtual, in-person and hybrid events in one place. Cons The vendor ensures there no issues for 24/7 through version control and bug fixes. Review Source MM McKenzie M. Specialist Events Services Used the software for: 1-2 years ### "Event Productivity at its Best" September 30, 2024 5.0 Pros It's a one stop shop for all things- from travel to the event, to lodging, to app management, to session tracking. Cons there are frequent changes and integrations that sometimes need creative workarounds. Review Source AK Avash K. RA Health, Wellness and Fitness Used the software for: 6-12 months ### "Powerful Event Management with Marketing" October 10, 2024 5.0 Overall, it has been a good experience with Cvent Event Management. I appreciate the support team that helped us setup the software and also answered to our queries afterwards. I think support is extremely important when using software. I love that we can run email marketing campaigns right from the software which saves a lot of time as I don't have to export all contact information and characteristics to other email marking software. Pros The customer support of Cvent is top notch. Once, I couldn't figure out how to do a simple thing and I reached out to support and they seemed to be happy to help me. Regarding feature, I like the attendee management feature and the ability to export event reports. This makes it easier to plan further event. Cons There can be significant learning curve. I personally roamed around the software for week before I could use it as I wanted to. I wish the developers focused on user experience because I believe there is definitely rooms for improvement. However, once we learn - its a powerful piece of amazing software. Review Source JC Julia C. Senior Programs and Events Coordinator Non-Profit Organization Management Used the software for: 1-2 years ### "Event Management Review" October 8, 2024 5.0 Overall, I have had great experiences with Cvent and it always runs our registration smoothly. Pros I like that everything is in one place and I can organize all my attendees for each event easily. Cons Sometimes links do not work and I need to add and delete sessions from people and if they are not in the same registration type it gets tricky. Review Source AH Andrea H. Conferences and Events Coordinator Financial Services Used the software for: Less than 6 months ### "Cvent review- two thumbs up!" September 30, 2024 5.0 Overall it has been a great tool with incredible customer service Pros It has so many capabilities and can be a one-stop shop for our events Cons It's sometimes hard to find things because there is so much in Cvent Review Source CM Conchetta M. Administrator manager Construction Used the software for: I used a free trial ### "Event plan made easy" October 3, 2024 5.0 Product is a very useful tool in event management. Features are excellent Pros Convenient and easy to navigate and work with Cons Good product no negative remarks to list Review Source Talk to a Capterra advisor for free and get results within 15 minutes.