--- title: "Certain Event Management Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Certain Event Management Software - reviews, pricing plans, popular comparisons to other Event Management products and more." source_url: "https://www.capterra.com/p/26319/Certain-Event-Automation-Software/" page_type: "product" language: "en" publication_date: "2026-11-03" --- # Certain Event Management Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on November 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Certain Event Management ## What is Certain Event Management? Certain is an intelligent enterprise event management solution that enables organizations to drive greater revenue from events by delivering engaging and highly personalized attendee experiences. With a real-time event data engine and two-way integration into marketing automation platforms, Certain seamlessly captures high-intent data across all global events and transforms it into actionable insights to maximize ROI. ## What is Certain Event Management used for? [Event Check In](https://www.capterra.com/event-check-in-software/)[Event Management](https://www.capterra.com/event-management-software/)[Event Marketing](https://www.capterra.com/event-marketing-software/) Top alternative Featured Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Certain Event Management?[Manage this product listing](https://www.g2.com/products/certain-certain/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Certain Event Management 4.3 (6) VS. [4.5 (1,099)](https://www.capterra.com/p/26318/Cvent-Event-Management/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (6) Ease Of Use 4.2 (1,098) Value For Money 3.8 (5) Value For Money 4.2 (878) Customer Service 3.8 (5) Customer Service 4.5 (989) ## Certain Event Management alternatives [4.7 (80)](https://www.capterra.com/p/130158/EventsAIR/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (105)](https://www.capterra.com/p/122146/EventMobi/reviews/) Starting price $1500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [4.7 (164)](https://www.capterra.com/p/144596/Accelevents/reviews/) Starting price $7000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.4 (393)](https://www.capterra.com/p/117828/Eventzilla/reviews/) Starting price $1.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars ## FAQs about Certain Event Management Overview ### What company size and specific industries is Certain Event Management built for? Certain Event Management is designed for mid-market and enterprise companies, especially marketing and event teams. It serves CMOs, CROs, VPs of Marketing and Sales, demand generation professionals, marketing operations professionals, mobile marketing managers, and event professionals who manage events as part of broader marketing and sales programs. Features and Usability ### What are the key features of Certain Event Management? Certain Event Management offers event scheduling, registration management, attendee management, and attendance tracking for planning and tracking events. It also includes ticketing, payment processing, badge management, and room block management, plus email marketing, surveys and feedback, reporting and analytics, and support for virtual events, sponsorships, and exhibitor management. Getting Started and Support ### What training and onboarding options does Certain Event Management offer? Certain Event Management provides in person training, live online sessions, webinars, and documentation. In person training supports direct instruction, live online sessions and webinars offer guided remote learning, and documentation gives teams written reference material for self-paced review and ongoing setup support. Getting Started and Support ### What customer support options does Certain Event Management offer? Certain Event Management provides 24/7 live rep support and chat. Support is available through these channels for direct help when issues come up. No reviewer feedback on support is available here, so no user sentiment about response time, helpfulness, or common frustrations can be stated. ## Features AI summary Based on 7,426 Event Management reviews Capterra data shows that buyers of event management software rank the following features as their top priorities: - **Registration Management** (**53%** of reviewers rated this feature as critical) - **Event Scheduling** (**52%**) - **Attendee Management** (**48%**) Certain Event Management supports all three of the features reviewers rate highest: **Registration Management**, **Event Scheduling**, and **Attendee Management**. Together, these capabilities help businesses handle sign-ups efficiently, keep event timelines organized, and manage attendee details accurately, allowing teams to run events with better coordination and a smoother experience for participants. Registration Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Event Scheduling 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Plan an event's time and location Attendee Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Process of managing, tracking, and communicating with individuals who are registered to attend an event Payment Processing 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Badge Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create, manage, and print wearable badges Contact Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Certain Event Management 19 features ### All Features - Attendance Tracking: Track the attendance of specific individuals or groups - Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event - Badge Management: Create, manage, and print wearable badges - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Conferences/Conventions: Software that specializes in managing events such as conferences, conventions and trade shows - Contact Management: Manage, organize, and store contact information - Email Marketing: Create and send email blasts/campaigns - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Exhibit/Vendor Management: Manage location logistics and coordinate the participation of exhibitors or vendors in an event - For Virtual Events: Designed for events that occur online - Gamification: Games or game-like elements to track progress and reward accomplishments - Payment Processing: Accept, record, and reconcile financial transactions - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Room Block Management: Book and manage rooms at an event - Sponsorship Management: Raise funds via sponsors and grants - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Ticketing: Customize, sell, and distribute tickets --- Get Advice We can help you find the software with the features you need. Features 3.8 (6) 3.8 Based on 6 reviews ## Pricing Value for money 3.8 (5) ### Starting price Free trial not available Value for money 3.8 (5) 3.8 Based on 5 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.8 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.8 (5) 3.8 Based on 5 reviews ## User reviews Overall rating 4.3 Based on 6 reviews Filter by rating Counts reflect reviews available in this feed. 5(3) 4(2) 3(1) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful Sienna K. Marketing Project Manager - Microsoft Bing Ads Partner Marketing Used the software for: Less than 1 year ### "Strong platform but room for improvement" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 April 30, 2019 All registration data and info are in one spot. Integrates with the Touchpoint app but it seems like there needs to be some fine tuning with this connection since we had issues with agenda created in Certain being displayed properly in the app. Pros Easy to manage everything in one place from registration forms and website, session creation, speakers, emails and more. We also use Certain Touchpoint for our event app and the data pulls over from the platform to the Touchpoint CMS which is nice. Overall lots of options for creating attendee types, registration codes, etc. There are actually a lot of features that the platform has that I wish I would have known about before opening our event registration since we have a complicated registration structure and allocation system (ie. registration approval vs an automatic registration once you hit submit). Cons Not necessarily easy to use beyond the basic reporting and setup. Some features need at least basic HTML knowledge and I felt like the platform had a few tech bugs. For example, I had to edit an email template three times with same edits because when I would click to save there would be a random server error and I would have to start over again. This can be frustrating. Also, the email template editor is a bit buggy and formatting is hard to keep in check because of the HTML. Even pasting plain text didn't always help and it took a lot of support from the Certain team to help clean up the formatting and template. There are also a few small feature improvements that could be made such as the ability to schedule sessions for any amount of time you want. Our closing remarks were only scheduled to be five minutes in length and the platform does not allow five-minute durations! Also, there is no way to manually register attendees to sessions in bulk through the platform. With our event, we register people and then assign specific tracks to them but to manually assign after the fact you have to upload an excel spreadsheet with every session and all the registration ID's that need to be assigned to that session. It is extremely cumbersome and manual and not feasible when you have 20 sessions per person you need to assign. We ended up having to just create more attendee types and assign that way. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer Meeting and Events Manager Used the software for: 3-5 years ### "Good event management platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 December 21, 2023 Pros Pricing, customer support, integration between Salesforce and Certain, easy interface Cons Areas where you need to make edits are not always in places that make sense- or it takes too many clicks to find. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Julie D. Senior Business Analyst Used the software for: 3-5 years ### "Great customizable platform" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 December 11, 2023 Pros The way our organization manages and reports on data is unique. I love that Certain was able to be customized in order to meet those needs! Cons Certain is a smaller organization so when there is an issue with the customized solutions there are only a small handful of people who know how to resolve the issue. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Home Health Care Provider Used the software for: 1-3 years ### "Event Check-In is the best " 5.0 January 13, 2023 Pros Event Check-In is so easy to use and great for checking people in at a big event and keeping track of everyone. Cons Sometimes it glitches people's names don't show up on the list and sometimes the software can be hacked and people add their name to the list that should not be at the event. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Director, Continuing Medical Education Used the software for: 3-5 years ### "Certain Software has come a long way" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 March 14, 2018 They are a very experienced company with a lot of capabilities and a wide variety of software and resources. Pros We like all of the different features offered through Certain. We have used them for quite a long time, and appreciate all of the capabilities for event management. Cons I suppose if I have to pick something, I would like to see even more customer service. They have come a very long way with customer support, but sometimes it takes me a little longer to get questions resolved. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer events manager Used the software for: Less than 1 year ### "deliver a fully branded event" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 March 20, 2018 Pros Achieve ROI by capturing deep attendee insights perfect for forward-thinking event professionals. Cons not so easy to navigate and use, it take a highly tek savy to use it and learn it fast other than that nothing Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.