# Orchard Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Orchard Software - reviews, pricing plans, popular comparisons to other Medical Lab products and more. Source: https://www.capterra.com/p/2638/Orchard-Software --- # Orchard Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 24, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Orchard Software ## What is Orchard Software? Orchard Software is a leader in the laboratory information industry and offers a variety of LIS solutions. Orchard’s systems are installed in all sizes of physician groups and clinics, hospitals, reference labs, pain management labs, student health centers, and public health organizations. Orchard’s support systems support point-of-care, clinical, microbiology, molecular, cytology, and anatomic pathology testing, and additionally, an outreach solution for EHR connectivity and remote access. ## What is Orchard Software used for? [Medical Lab](https://www.capterra.com/medical-lab-software/)[Laboratory Information Systems (LIS)](https://www.capterra.com/laboratory-information-system-software/)[Laboratory Information Management System](https://www.capterra.com/laboratory-information-management-system-software/) Top alternative Featured Overall rating Based on 14 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Orchard Software?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.orchardsoft.com&name=Orchard Software) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Orchard Software 3.9 (14) VS. [5.0 (43)](https://www.capterra.com/p/186671/Dendi-LIS/reviews/) Starting Price Contact vendor Starting Price $2500 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (14) Ease Of Use 4.9 (43) Value For Money 3.3 (14) Value For Money 4.8 (36) Customer Service 3.9 (14) Customer Service 4.8 (40) ## Orchard Software alternatives [4.5 (13)](https://www.capterra.com/p/89383/Labgen-LIS/reviews/) Starting price $5000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.8 (16)](https://www.capterra.com/p/33053/Avalon-Laboratory-System/reviews/) Starting price $900.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.3 (45)](https://www.capterra.com/p/120809/CGM-LABDAQ/reviews/) Starting price $2000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.5 (526)](https://www.capterra.com/p/148577/MasterControl/reviews/) Starting price $25000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/2638/Laboratory-Information-Systems/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Audit Management 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws EMR/EHR 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Create and securely store digital patient records Lab Instruments Integration 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Connect with and exchange information with instruments in the laboratory that perform tests and monitoring Sample Management 3.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Manage and track the state, location and condition of materials collected for examination Test Panels 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Predetermined group of medical tests that help diagnose a condition Data Security 5.0 (1) 200.00% of 1 reviewers that rated this feature as important or highly important Protect sensitive data for digital privacy Orchard Software 56 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. The ability to identify a barcode on or within an image or packaging Scan barcodes to ensure accurate pricing and label tracking Private online space that lets businesses securely share documents and provide information access to clients Provides a channel for team members to share media files, communicate, and work together Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Configure existing workflows to meet your organization's needs A collection of customer information such as contact details, demographics, previous interactions, etc. Customize data fields to support various needs and use cases Alter the layout and content of reports Import, collect, and capture data from multiple sources Import and export data to and from software applications Protect sensitive data for digital privacy Manage and store data in a database Graphical representation of data Tools that provide relevant information at specific times to support judgments and courses of action Store and organize documents in a centralized system Transfer of data from one computer system to another Digitally sign online documents Create and securely store digital patient records Compliant with HIPAA, which sets standards for sensitive patient data protection Store & track information about musical or laboratory instruments including their calibration history, certificates, images, and more Connect with and exchange information with instruments in the laboratory that perform tests and monitoring Submit and track requests for laboratory tests Manage and track customer orders for goods, investments, or any other purchases Online portal where patients can access information such as health records, treatment plants, etc. Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Systematic evaluation of various aspects of a project or service to prevent defects or issues Ensure that quality requirements and standards are met across production processes Track and manage all activities and tasks necessary to maintain a desired level of quality Receive data and information in real time Active monitoring of systems, applications, or networks Active reporting of data and metrics Ability to record, store, update, and retrieve information Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Set & manage permission levels based on user roles and restrict access to only authorized individuals Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work Manage and track the state, location and condition of materials collected for examination Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches Online portal through which end users can access the system, manage tasks, or obtain information Manage, track, and examine the material collected from individual patients Create, save, and re-purpose templates for emails, forms, etc. Predetermined group of medical tests that help diagnose a condition Checking for errors to prevent quality issues and maintain the integrity of the product/service as per set standards Set up connections to third-party platforms to improve business processes Create, design and manage workflows for repetitive tasks Features 3.9 (14) 3.9 Based on 14 reviews ## Pricing Value for money 3.3 (14) ### Starting price Contact vendor for pricing Free trial not available Value for money 3.3 (14) 3.3 Based on 14 reviews ## Support, customer service and training options Customer Service 3.9 (14) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.9 (14) 3.9 Based on 14 reviews ## User reviews Overall rating 3.9 Based on 14 reviews Filter by rating 5(6) 4(4) 3(1) 2(3) 1(0) Mentioned topic Sorted by most recent GT Gloria T. Head of Analytics Marketing and Advertising ### "Orchad Harvest App Integration" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 May 6, 2022 Despite it' s lack of versatility , it helped with minimal and smaller projects specification Pros The timer, the stop and continue option which allows you to record and keep track of projects specs Cons It was easy to use and intergrade, it helped with budgets for potential clients Reasons for choosing Orchard Software It was a cheaper option Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SK Sonia K. Lab Director Hospital & Health Care ### "Orchard Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 July 23, 2021 It is a good LIMS system for sample management and lab tests management. Pros It is HIPAA compliant and secure. It can be integrated with major instruments for electronic data transfer. Cons Lot of training required for installation. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JS Jeff S. Lab Director Hospital & Health Care ### "LIS Changes" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 November 19, 2020 Up until the last few years, the customer service, product changes/flexibility, pricing was pro-customer. At this point, I believe it time to evaluate other LIS's if the price point no longer supports selecting Orchard and the iews of their employees are no longer pro-customer. Pros Since 1997 I have been a strong Orchard advocate. The flexibility it enables us is fantastic. Able to customize most everything. As a lab consultant, I implemented/purchased a number of Orchard LIS's due to it being easy and quick to learn for staff. Cons With new ownership I see a major increase in all pricing (interfaces, licenses, service). Invoices are generic with absolutely no details even when repeatedly asked to get it itemized. Old mentality customer service by leaving voicemails with no answers instead of emailing responses. Data mining is weak. Not as good as value that it was when \[SENSITIVE CONTENT HIDDEN\] owned the company. Reasons for choosing Orchard Software Back in 1997, Orchard may have been the only small LIS that had bidirectional interfaces. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AB Andrea B. Lab Manager Medical Practice ### "LabDAQ for the Clinical Lab" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 15, 2019 I've used several different LIMS systems throughout my career and this is by far the most flexible of any system I've used. Pros Adding assays is quite easy and being able to program different rules in order to customize our client's experience is extremely important. Cons Not being able to customize our own reports is a little frustrating. I wasn't the administrator who set this up at this laboratory and now I'm stuck with his design unless we pay more. Alternatives considered [Orchard Software](https://www.capterra.com/p/2638/Laboratory-Information-Systems/) Reasons for choosing Orchard Software The initial price point for LabDAQ was much friendlier for the smaller organization. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User I.T. Technician Medical Practice ### "Functional, but Not Intuitive" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 26, 2019 Orchard customer support is very responsive and thorough. Pros Orchard is able to act as a productive catalyst between multiple EMRs, interfaces, medical practices, hospitals, and so on. When configured correctly, it processes results quickly and keeps an excellent log to provide a full picture of order traffic. Cons Orchard has jury-rigged many solutions over the years which can cause problems with stability. It is not uncommon for us to have to restart their LIS server due to hiccups. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 27, 2019 Dear valued customer, Thank you for taking a moment to share your user experience with our suite of products. If possible, we would greatly appreciate the opportunity to address your facility's concerns. Feel free to contact me at (800) 856-1948. Sincerely, Kerry Foster VP of Marketing LD Lisa D. QMS ### "Use of this LIS in our setting is less than ideal. It really has not lived up to its expectations." 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 6/10 June 15, 2018 Pros The software is pretty easy to use, but it has limited capabilities due to its architecture. Its QC module needs improvement. Cons The Harvest LIS does not enable us to pull reports in a manner that we need; it has very little flexibility and customizable solutions. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Certifying Scientist ### "Harvest is limited in that it shows thousands of samples are pending, yet it can be only hundreds." 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 1.0 1.0 Customer Service 4.0 4.0 Likelihood to Recommend 4/10 January 17, 2018 Simplicity of tracking patient history and repeated results. It also is linked to another LIS that we use and it's easy to switch back and forth when reviewing information. Pros What I like most about this software is that it's easy to track repeated samples, see patient history, and edit results. Cons At the Certifying level, we blindly go through data until we see a sample that is complete, then assess. When you have results coming in from different departments as we do, there's no tab that sorts the completed results. For example, we choose an accession, there are no results yet, then move on to the next one which is also empty, and then maybe ten below it, there's data to look at. There is an Orders With Results tab but that will only show the results of the accession that are complete, yet often there are still results pending from different departments, so it will not be in that view along with the completed results. It makes our process inefficient and untimely. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SH SARAH H. Clinical Lab Specialist Health, Wellness and Fitness ### "Easy to use! " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 January 16, 2018 Fast and accurate patient processing. There are a few preferences I wish you could change, but other than that it works very well. Pros It easily integrated with our EHR software. This made it simple to get lab results to the doctors. We are able to print labels, requsitions, patient demographics, ect easily from the patients account. We see hundreds of patients every day, and this system keeps the ball rolling. We are never slowed down by the software. It is easy to see what's going on because the design is clean and simple. It is easy to select the tests that need to be ordered, or have them integrated from the EHR. This system limits human error and allows us to not spend as much time double checking everything. The labels print out cleanly and ready to be put on patient samples. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Director Of Laboratory Operations Hospital & Health Care ### "I utilize Orchard Harvest LIS in my reference laboratory" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 November 7, 2017 Orchard Harvest LIS controls almost every aspect of our daily operatoins. We rely on it to capture, process, and analyze all data coming off of our analyzers every day. Pros Orchard Harvest is an easy to use LIS which makes training new users to its functionality much easier than other LIS systems. It is a reliable platform with a high quality interface. Cons I wish the logic/rule building ability was a little more robust. Some rules are limited to single condition statements where multiple IF/AND/OR commands would make rule writing much easier. As a result, some logic decisions require multiple rules where other LIS systems might only require one. It's a fairly minor issue, but it does come up occasionally. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AK Abby K. QA Coordinator Hospital & Health Care ### "Overall, it's a good system. Not the best, but good. An improvement over a basic LIS system." 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 November 7, 2017 The software saves us a lot of headaches and a lot of different departments are able to utilize this software. Pros Most of the commands in the system (at least for the Copia portion) are very intuitive, making it relatively easy to use. Pulling patient reports and searching are very easy. Cons What I like least is that there are a lot of pieces that have to be "custom built" for the software, but to me, it would seem that we can't be the only users that would need that function for the software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/2638/Laboratory-Information-Systems/reviews/) Popular comparisons [CGM LABDAQ vs Orchard Software](https://www.capterra.com/compare/2638-120809/Laboratory-Information-Systems-vs-CGM-LABDAQ)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)