# CGM SCHUYLAB Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about CGM SCHUYLAB Software - reviews, pricing plans, popular comparisons to other Laboratory Information Management System products and more.

Source: https://www.capterra.com/p/2640/SchuyLab

---

# 

 CGM SCHUYLAB Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

CGM SCHUYLAB

## What is CGM SCHUYLAB?

Designed for medical labs and reference labs, CGM SCHUYLAB is a full-featured laboratory information system. CGM SCHUYLAB uses an intuitive, icon-based interface to connect to instruments, monitor QC, compile worksheets and daily logs, and print consolidated patient reports. CGM SCHUYLAB communicates with your EHR, PM, or HIS using the HL7 protocol. Direct Medicare/Medicaid billing, multi-language support, medical necessity checking, cytology, and microbiology available.

## What is CGM SCHUYLAB used for?

[Laboratory Information Systems (LIS)](https://www.capterra.com/laboratory-information-system-software/)[Laboratory Information Management System](https://www.capterra.com/laboratory-information-management-system-software/)[Medical Lab](https://www.capterra.com/medical-lab-software/)

Top alternative

Featured

Overall rating

Based on 5 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$2000

Flat Rate, One Time

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for CGM SCHUYLAB?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.cgm.com/us&name=CGM SCHUYLAB)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### CGM SCHUYLAB

4.0 (5)

VS.

[5.0 (43)](https://www.capterra.com/p/186671/Dendi-LIS/reviews/)

Starting Price

$2000

Flat Rate, One Time

Starting Price

$2500

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (5)

Ease Of Use

4.9 (43)

Value For Money

4.2 (5)

Value For Money

4.8 (36)

Customer Service

4.8 (4)

Customer Service

4.8 (40)

## CGM SCHUYLAB alternatives

[4.5 (13)](https://www.capterra.com/p/89383/Labgen-LIS/reviews/)

Starting price

$5000.00

Per User, Per Month

[4.8 (16)](https://www.capterra.com/p/33053/Avalon-Laboratory-System/reviews/)

Starting price

$900.00

Per User, Per Month

[4.3 (45)](https://www.capterra.com/p/120809/CGM-LABDAQ/reviews/)

Starting price

$2000.00

Per User, Per Month

[4.2 (11)](https://www.capterra.com/p/130788/Apex-LIS/reviews/)

Starting price

$1500.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/2640/SchuyLab/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Compliance Tracking

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track and report regulatory data to either internal management or external stakeholders

Customizable Fields

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Customize data fields to support various needs and use cases

Data Import/Export

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Data Visualization

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Graphical representation of data

Document Management

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

CGM SCHUYLAB 48 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

The ability to identify a barcode on or within an image or packaging

Scan barcodes to ensure accurate pricing and label tracking

Schedule the calibration of instrumentation and maintenance requirements

Private online space that lets businesses securely share documents and provide information access to clients

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Configure existing workflows to meet your organization's needs

A collection of customer information such as contact details, demographics, previous interactions, etc.

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Import, collect, and capture data from multiple sources

Import and export data to and from software applications

Protect sensitive data for digital privacy

Manage and store data in a database

Graphical representation of data

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Transfer of data from one computer system to another

Digitally sign online documents

Compliant with HIPAA, which sets standards for sensitive patient data protection

Store & track information about musical or laboratory instruments including their calibration history, certificates, images, and more

Connect with and exchange information with instruments in the laboratory that perform tests and monitoring

Submit and track requests for laboratory tests

Manage and track customer orders for goods, investments, or any other purchases

Systematic evaluation of various aspects of a project or service to prevent defects or issues

Ensure that quality requirements and standards are met across production processes

Receive data and information in real time

Active monitoring of systems, applications, or networks

Active reporting of data and metrics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work

Manage and track the state, location and condition of materials collected for examination

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Predetermined group of medical tests that help diagnose a condition

Checking for errors to prevent quality issues and maintain the integrity of the product/service as per set standards

Set up connections to third-party platforms to improve business processes

Create, design and manage workflows for repetitive tasks

Features

3.6 (5)

3.6

Based on 5 reviews

## Pricing

Value for money

4.2 (5)

Basic

$2,000

Flat Rate,One Time

Value for money

4.2 (5)

4.2

Based on 5 reviews

## Support, customer service and training options

Customer Service

4.8 (4)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (4)

4.8

Based on 4 reviews

## User reviews

Overall rating

4.0

Based on 5 reviews

Filter by rating

5(3)

4(1)

3(0)

2(0)

1(1)

Mentioned topic

Sorted by most recent

ML

Mark L.

IT Director

Medical Practice

### "Avoic companies that DO NOT honor their contracts"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

0.0

0.0

Likelihood to Recommend

0/10

July 31, 2024

Deceptive sales, inept installation, weak support, and an attitude of. PAY US , even tho we never once fulfilled the contract we agreed,

Pros

Nothing .

Cons

EVERYTHING. System never worked a single day for a single piece of data. Excuse and delay over and over. Finally they admitted they were never fulfilling the contract. Didnt' stop them from desperately trying to get paid for their worthless system.

Alternatives considered

[Relaymed](https://www.capterra.com/p/246257/Relaymed/)

Reasons for choosing CGM SCHUYLAB

the deceptive and false claims of its functionality.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SH

Sharmilla H.

Laboratory Manager

Hospital & Health Care

### "Great Company with Great Customer Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 14, 2022

Overall I am pleased with our purchase. The customer service group has been able to help with any issues over the past 2 years and always willing to do so. The follow up on issue that are not resolved immediately is great. It is not a call and forget system.

Pros

Easy to use and train new employees. Easy to add new tests and integrate into EMR.

Cons

There are some reports that I would like to customize for our lab and that was not an option.

Alternatives considered

[TruBridge](https://www.capterra.com/p/210340/TruBridge/)

Reasons for choosing CGM SCHUYLAB

Price

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 3, 2022

Thanks Sharmilla, We truly appreciate your wonderful review and your ongoing partnership with CompuGroup Medical. We pride ourselves on providing an expert support and service team. It makes us proud to know that they are meeting your expectations. We're sorry that you had trouble customizing a report. Many things are customizable in CGM SCHUYLAB including tests, panels, screens, and reports. Whenever possible, our support team can help you customize your reports, as desired. We will have a team member follow up to see if we can assist you.

MD

Mudji D.

Senior Application Administrator

Health, Wellness and Fitness

### "Schuylab flexibel and easy to use"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

September 29, 2020

As an LIS administrator I had the opportunity to either work and or maintain different lab information systems. Using Schuylab opened up a world of possibility. While other programs did shine in stability (it never crashed) it was a nightmare to produce the most basic statistical report.

Pros

Ease of use. Having experience with LIS based on Concurrent DOS and Linux, working and maintaining Schuylab is such a breeze. Not difficult to use and yet very elegant, specially when you interface your Schuylab with other systems and or analyzers.

Cons

Because it ease of use most users underestimate the underlying complexity. In most cases we overcomplicate a problem while the solution is not that difficult. One tip for users: follow the standards

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 12, 2021

Thanks Mudji, We're pleased to hear that you're finding it easy to work with CGM SCHUYLAB. We designed the software with a familiar, icon-based interface so that technicians and lab managers could find their way around intuitively. This minimizes the training required, and new users become comfortable with the software quickly. Our multi-language capabilities have made CGM SCHUYLAB the system of choice in laboratories around the world and in bi-lingual labs throughout the United States.

FE

Frank E.

Administrator

Hospital & Health Care

### "Great Product"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 17, 2018

still relative virgins in its use but pleased none the less.

Pros

The extent of the variables that were put in to the design is impressive. Knowing that many laboratory practices vary widely, Schuyler does force you to follow only one style of operation. Most of all is their willingness to be open to suggestions and to implement them as their feasability becomes apparent.

Cons

Its method of dealing with critical value calls by secondary personnel.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 12, 2021

Thanks Frank, We're always happy to hear when a new user is already satisfied with the system we've developed. CGM SCHUYLAB can be configured to meet the needs of each unique laboratory. Hospital labs, for example, will use the optional Turnaround Time Monitor and Draw Monitor to improve their workflow efficiency. With the information displayed by the Draw Monitor, phlebotomists can tell at a glance what to do and who to see next. Additionally, our in-house technical support team is a source of pride for CompuGroup Medical. We have a dedicated team of experts standing by to assist your laboratory with any issue, no matter how small.

BS

Beth S.

lab manager

Hospital & Health Care

### "Schuylab 20 year user"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 7, 2018

I have used Schuylab for 20 years and have not complaints. I never had an interface fail and I was never down due to software failure.

Pros

The ease of use and the cost effectiveness. Support was very good and responded to my lab's needs quickly and efficiently.

Cons

I really have no negatives. It responds to all my needs and is loved by the lab inspectors.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 12, 2021

Thanks Beth, It's been our privilege to assist you in the laboratory for this many years. CGM SCHUYLAB has been a leader in laboratory information systems for more than 25 years, and you've been with us for most of that time. As you've seen, we've continued to enhance and update our software over the years. In 2020 and 2021, we introduced a batch order import and a QR-code-enabled report to improve the speed and quality of service our labs provide in response to the demands of COVID-19 testing. Our development team continues to expand the capabilities of the system, and we look forward to introducing new features and functionality for our clients every year.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)