--- title: "CGM SCHUYLAB Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CGM SCHUYLAB Software - reviews, pricing plans, popular comparisons to other Laboratory Information Management System products and more." source_url: "https://www.capterra.com/p/2640/SchuyLab/" page_type: "product" language: "en" --- # CGM SCHUYLAB Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 30, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) CGM SCHUYLAB ## What is CGM SCHUYLAB? Designed for medical labs and reference labs, CGM SCHUYLAB is a full-featured laboratory information system. CGM SCHUYLAB uses an intuitive, icon-based interface to connect to instruments, monitor QC, compile worksheets and daily logs, and print consolidated patient reports. CGM SCHUYLAB communicates with your EHR, PM, or HIS using the HL7 protocol. Direct Medicare/Medicaid billing, multi-language support, medical necessity checking, cytology, and microbiology available. ## What is CGM SCHUYLAB used for? [Laboratory Information Systems (LIS)](https://www.capterra.com/laboratory-information-system-software/)[Laboratory Information Management System](https://www.capterra.com/laboratory-information-management-system-software/)[Medical Lab](https://www.capterra.com/medical-lab-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $2000 Flat Rate, One Time Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CGM SCHUYLAB?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.cgm.com/us&name=CGM SCHUYLAB) ## CGM SCHUYLAB Overview Updated September 2025 AI summary CGM SCHUYLAB is a Laboratory Information Management System for organizations of all sizes that need to manage lab workflows, compliance, and data across medical lab operations. Running on Windows, it covers sample tracking, document and compliance management, EDI, reporting, and workflow controls, with optional instrument management for labs seeking integration and centralized oversight. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CGM SCHUYLAB 4.0 (5) VS. [4.2 (24)](https://www.capterra.com/p/94168/LabCollector-LIMS/reviews/) Starting Price $2000 Flat Rate, One Time Starting Price $180 Per User, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (5) Ease Of Use 4.0 (44) Value For Money 4.2 (5) Value For Money 3.8 (44) Customer Service 4.8 (4) Customer Service 4.5 (44) ## CGM SCHUYLAB alternatives [4.3 (100)](https://www.capterra.com/p/180309/eLABJournal/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.3 (45)](https://www.capterra.com/p/120809/CGM-LABDAQ/reviews/) Starting price $2000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars Highest Rated [4.9 (21)](https://www.capterra.com/p/33053/Avalon-Laboratory-System/reviews/) Starting price $900.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.5 (13)](https://www.capterra.com/p/89383/Labgen-LIS/reviews/) Starting price $5000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/2640/SchuyLab/alternatives/) ## FAQs about CGM SCHUYLAB Overview ### What company size and specific industries is CGM SCHUYLAB built for? CGM SCHUYLAB is designed for small physician office labs as well as large-scale reference labs with hundreds of clients and hospitals. It fits healthcare laboratory organizations of varying sizes, from smaller medical practices to high-volume lab operations serving multiple facilities and client accounts. Features and Usability ### What are the key features of CGM SCHUYLAB? CGM SCHUYLAB offers lab order management, sample management, and test panels for managing laboratory workflows. It also includes barcode printing, barcode recognition, and barcode/ticket scanning, plus audit trail, compliance management, HIPAA compliant controls, real-time reporting, configurable workflow, and third-party integrations. Getting Started and Support ### What training and onboarding options does CGM SCHUYLAB offer? CGM SCHUYLAB provides in person training, live online sessions, and videos to help teams get started. In person training supports guided, face-to-face instruction, live online sessions allow remote guided setup, and videos offer self-paced reference for learning product features and steps. Getting Started and Support ### What customer support options does CGM SCHUYLAB offer? CGM SCHUYLAB provides phone support and 24/7 live rep assistance. The available catalog does not include reviewer feedback on support quality, so no user sentiment about response times, helpfulness, or common frustrations can be confirmed from the provided information. ## Features AI summary Based on 403 Laboratory Information Management System reviews Capterra reviewers point to these as the top priorities when choosing a Laboratory Information Management System: - **Data Storage Management** (**62%** of reviewers rated this feature as critical) - **Sample Management** (**61%**) - **Testing/QA Management** (**43%**) CGM SCHUYLAB supports all three of the features reviewers rate most important: **Data Storage Management**, **Sample Management**, and **Testing/QA Management**. Together, these capabilities help laboratories keep records organized, track samples accurately through each stage, and maintain consistent testing and quality processes, allowing teams to improve accuracy, stay compliant, and manage daily lab work more efficiently. Testing/QA Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Checking for errors to prevent quality issues and maintain the integrity of the product/service as per set standards Instrument Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Store & track information about musical or laboratory instruments including their calibration history, certificates, images, and more Compliance Tracking 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and report regulatory data to either internal management or external stakeholders Activity Dashboard 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Customizable Fields 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Customize data fields to support various needs and use cases Data Import/Export 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Import and export data to and from software applications CGM SCHUYLAB 48 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Barcode Recognition: The ability to identify a barcode on or within an image or packaging - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Calibration Management: Schedule the calibration of instrumentation and maintenance requirements - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Configurable Workflow: Configure existing workflows to meet your organization's needs - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Data Storage Management: Manage and store data in a database - Data Visualization: Graphical representation of data - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - EDI: Transfer of data from one computer system to another - Electronic Signature: Digitally sign online documents - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Instrument Management: Store & track information about musical or laboratory instruments including their calibration history, certificates, images, and more - Lab Instruments Integration: Connect with and exchange information with instruments in the laboratory that perform tests and monitoring - Lab Order Management: Submit and track requests for laboratory tests - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Quality Assurance: Systematic evaluation of various aspects of a project or service to prevent defects or issues - Quality Control: Ensure that quality requirements and standards are met across production processes - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work - Sample Management: Manage and track the state, location and condition of materials collected for examination - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Test Panels: Predetermined group of medical tests that help diagnose a condition - Testing/QA Management: Checking for errors to prevent quality issues and maintain the integrity of the product/service as per set standards - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Management: Create, design and manage workflows for repetitive tasks --- Features 3.6 (5) 3.6 Based on 5 reviews ## Pricing Value for money 4.2 (5) Basic $2,000 Flat Rate,One Time Value for money 4.2 (5) 4.2 Based on 5 reviews ## Support, customer service and training options Customer Service 4.8 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (4) 4.8 Based on 4 reviews ## User reviews Overall rating 4.0 Based on 5 reviews Filter by rating 5(3) 4(1) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent ML Mark L. IT Director Medical Practice ### "Avoic companies that DO NOT honor their contracts" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 July 31, 2024 Deceptive sales, inept installation, weak support, and an attitude of. PAY US , even tho we never once fulfilled the contract we agreed, Pros Nothing . Cons EVERYTHING. System never worked a single day for a single piece of data. Excuse and delay over and over. Finally they admitted they were never fulfilling the contract. Didnt' stop them from desperately trying to get paid for their worthless system. Alternatives considered [Relaymed](https://www.capterra.com/p/246257/Relaymed/) Reasons for choosing CGM SCHUYLAB the deceptive and false claims of its functionality. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SH Sharmilla H. Laboratory Manager Hospital & Health Care ### "Great Company with Great Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 14, 2022 Overall I am pleased with our purchase. The customer service group has been able to help with any issues over the past 2 years and always willing to do so. The follow up on issue that are not resolved immediately is great. It is not a call and forget system. Pros Easy to use and train new employees. Easy to add new tests and integrate into EMR. Cons There are some reports that I would like to customize for our lab and that was not an option. Alternatives considered [TruBridge](https://www.capterra.com/p/210340/TruBridge/) Reasons for choosing CGM SCHUYLAB Price Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor February 3, 2022 Thanks Sharmilla, We truly appreciate your wonderful review and your ongoing partnership with CompuGroup Medical. We pride ourselves on providing an expert support and service team. It makes us proud to know that they are meeting your expectations. We're sorry that you had trouble customizing a report. Many things are customizable in CGM SCHUYLAB including tests, panels, screens, and reports. Whenever possible, our support team can help you customize your reports, as desired. We will have a team member follow up to see if we can assist you. MD Mudji D. Senior Application Administrator Health, Wellness and Fitness ### "Schuylab flexibel and easy to use" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 September 29, 2020 As an LIS administrator I had the opportunity to either work and or maintain different lab information systems. Using Schuylab opened up a world of possibility. While other programs did shine in stability (it never crashed) it was a nightmare to produce the most basic statistical report. Pros Ease of use. Having experience with LIS based on Concurrent DOS and Linux, working and maintaining Schuylab is such a breeze. Not difficult to use and yet very elegant, specially when you interface your Schuylab with other systems and or analyzers. Cons Because it ease of use most users underestimate the underlying complexity. In most cases we overcomplicate a problem while the solution is not that difficult. One tip for users: follow the standards Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 12, 2021 Thanks Mudji, We're pleased to hear that you're finding it easy to work with CGM SCHUYLAB. We designed the software with a familiar, icon-based interface so that technicians and lab managers could find their way around intuitively. This minimizes the training required, and new users become comfortable with the software quickly. Our multi-language capabilities have made CGM SCHUYLAB the system of choice in laboratories around the world and in bi-lingual labs throughout the United States. FE Frank E. Administrator Hospital & Health Care ### "Great Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 17, 2018 still relative virgins in its use but pleased none the less. Pros The extent of the variables that were put in to the design is impressive. Knowing that many laboratory practices vary widely, Schuyler does force you to follow only one style of operation. Most of all is their willingness to be open to suggestions and to implement them as their feasability becomes apparent. Cons Its method of dealing with critical value calls by secondary personnel. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 12, 2021 Thanks Frank, We're always happy to hear when a new user is already satisfied with the system we've developed. CGM SCHUYLAB can be configured to meet the needs of each unique laboratory. Hospital labs, for example, will use the optional Turnaround Time Monitor and Draw Monitor to improve their workflow efficiency. With the information displayed by the Draw Monitor, phlebotomists can tell at a glance what to do and who to see next. Additionally, our in-house technical support team is a source of pride for CompuGroup Medical. We have a dedicated team of experts standing by to assist your laboratory with any issue, no matter how small. BS Beth S. lab manager Hospital & Health Care ### "Schuylab 20 year user" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 7, 2018 I have used Schuylab for 20 years and have not complaints. I never had an interface fail and I was never down due to software failure. Pros The ease of use and the cost effectiveness. Support was very good and responded to my lab's needs quickly and efficiently. Cons I really have no negatives. It responds to all my needs and is loved by the lab inspectors. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 12, 2021 Thanks Beth, It's been our privilege to assist you in the laboratory for this many years. CGM SCHUYLAB has been a leader in laboratory information systems for more than 25 years, and you've been with us for most of that time. As you've seen, we've continued to enhance and update our software over the years. In 2020 and 2021, we introduced a batch order import and a QR-code-enabled report to improve the speed and quality of service our labs provide in response to the demands of COVID-19 testing. Our development team continues to expand the capabilities of the system, and we look forward to introducing new features and functionality for our clients every year. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.