--- title: "AIO Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about AIO Software - reviews, pricing plans, popular comparisons to other Marketing Automation products and more." source_url: "https://www.capterra.com/p/264483/AIO/" page_type: "product" language: "en" --- # AIO Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) AIO ## What is AIO? AIO is an omnichannel communication platform featured on this website that allows users to integrate their digital communication under one solution. The software offers various capabilities including email marketing, SMS marketing, call blasting, WhatsApp business API, surveys, and forms to help users reach their target audiences through personalized and automated campaigns across multiple channels. ## What is AIO used for? [SMS Marketing](https://www.capterra.com/sms-marketing-software/)[Email Marketing](https://www.capterra.com/email-marketing-software/)[Contact Center](https://www.capterra.com/contact-center-software/) Overall rating Based on 9 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price COP100000 Usage Based, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for AIO?[Manage this product listing](https://www.g2.com/products/aio/claim_requests/new?auto=true) ## AIO Overview Updated September 2026 AI summary AIO is a unified communications and marketing platform for businesses of all sizes, combining multi-channel messaging, email automation, live chat, and SMS within a single interface. Its features include activity dashboards, call and contact management, real-time reporting, alerts, and integration with popular tools. AIO is deployed via web-based and desktop environments, supporting collaboration and customer engagement. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### AIO 4.9 (9) VS. [### Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) [4.2 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting Price COP100000 Usage Based, Per Month Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (9) Ease Of Use 4.0 (973) Value For Money 4.8 (8) Value For Money 4.2 (796) Customer Service 4.9 (8) Customer Service 4.0 (768) ## AIO alternatives Highest Rated [Omnisend](https://www.capterra.com/p/153508/Omnisend/) [4.7 (837)](https://www.capterra.com/p/153508/Omnisend/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/153508/Omnisend/) [Mobile Text Alerts](https://www.capterra.com/p/152417/Mobile-Text-Alerts/) [4.5 (86)](https://www.capterra.com/p/152417/Mobile-Text-Alerts/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152417/Mobile-Text-Alerts/) [Campaign Monitor by Marigold](https://www.capterra.com/p/76928/Campaign-Monitor/) [4.5 (506)](https://www.capterra.com/p/76928/Campaign-Monitor/reviews/) Starting price $11.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/76928/Campaign-Monitor/) [Emma by Marigold](https://www.capterra.com/p/75428/Emma/) [4.2 (157)](https://www.capterra.com/p/75428/Emma/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/75428/Emma/) ## FAQs about AIO Overview ### What company size and specific industries is AIO built for? AIO is designed for small to midsize businesses and organizations in education, healthcare, financial services, retail, and ecommerce. It fits companies and institutions that need a solution suited to these sectors, from classrooms and clinics to banks, stores, and online sellers. Features and Usability ### What are the key features of AIO? AIO offers behavior tracking, CRM, and personalization as core features. It also includes multi-channel communication tools like 2-way messaging, live chat, email automation, and SMS messaging, plus campaign management, audience targeting, reporting and analytics, and customer segmentation for tracking contacts and engagement. Integrations ### Which third-party tools and platforms does AIO integrate with? AIO integrates with Facebook Business Suite, HubSpot CRM, HubSpot Marketing Hub, Shopify, WhatsApp, WordPress, Zapier, and Zoho Flow. These catalog integrations cover social media, CRM, marketing automation, eCommerce, messaging, content management, and workflow automation tools. Getting Started and Support ### What training and onboarding options does AIO offer? AIO provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided setup, webinars cover shared walkthroughs, documentation offers written reference, and videos provide visual, self-paced learning. Getting Started and Support ### What customer support options does AIO offer? AIO provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Support experiences cannot be summarized from reviewer feedback here, so only the listed channels can be confirmed. These options give users multiple ways to seek help when questions arise. ## Features AI summary Based on 1,147 Marketing Automation reviews Capterra reviewers highlight these as the features buyers care about most when choosing unified communications software: - **Mobile Access** (**66%** of reviewers rated this feature as critical) - **Alerts/Notifications** (**66%**) - **Screen Sharing** (**69%**) AIO includes **Alerts/Notifications**, helping teams stay aware of updates and respond faster to conversations and tasks. However, it does not include **Mobile Access** or **Screen Sharing**. Instead, it offers other important features that reviewers also rate highly, including **Chat/Messaging** (**61%**) and **File Sharing** (**58%**), providing teams with ways to communicate quickly and exchange documents in one place, helping businesses keep collaboration moving across daily work. Alerts/Notifications 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Contact Management 5.0 (5) 0.00% of 5 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Contact Database 4.5 (4) 0.00% of 4 reviewers that rated this feature as important or highly important Centralized database of stakeholders and their contact information such as names, address, phone number etc. Mass Texting 4.7 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Send messages to multiple subscribers at the same time Customizable Fields 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Customize data fields to support various needs and use cases Data Import/Export 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Import and export data to and from software applications AIO 95 features ### All Features - 2-Way Messaging: Send and receive text messages to communicate with clients or prospects in real-time - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI: Uses AI algorithms and models to predict future cash flow trends and outcomes, based on historical data and patterns - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention - Autofill: Automatically populating fields or sections within a form - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Automatic Call Distribution: Distribute/route/connect calls - Autoresponders: Create and automatically send premade copy in response to customer messages - Behavior Analytics: Track and analyze user behavior within a system or network - Behavior Tracking: Track visitors'/audience's responses across web pages and other optimized content - Call List Management: Manage and track all past and future calls. - Call Reporting: Track and report on all incoming and outgoing calls - Call Scheduling: Schedule date and time for callbacks/follow-up calls or reminders - Call Tracking: Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates - Campaign Segmentation: Group campaigns by project, client, or campaign for better management. - Click Tracking: Track the amount of clicks on individual products to measure campaign results - Conditional Logic: Capability of a software or system to make decisions and perform actions based on specified conditions - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customer Surveys: Tool to send questionnaires to customers to gauge feedback - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Design: Gives users the ability to customize the design of forms (e.g. logo, brand colors, fonts, etc.) - Document Storage: Store and organize documents in a centralized system - Dynamic Content: Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience - Email: Offers the ability to send unlimited emails directly from the server without incurring any additional cost. - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Templates: Pre-made examples and templates for emails - Email Tracking: Track delivered, received, and opened emails - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Forms Creation & Design: Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system - Geolocation: Determines the location of a device using GPS or an IP address - Group Messaging: Group messaging lets multiple people carry on a group conversation - Image Library: Store and manage images - Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects - Lead Capture: Automatically identify and save contact information of potential customers - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - List Management: Manage contacts across multiple mailing lists - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mass Texting: Send messages to multiple subscribers at the same time - Message Personalization: Personalize text messages using templates and custom fields - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Campaign: Manage multiple campaigns in one system - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-User Collaboration: Two-way actions and communication between multiple users in real time - One-to-One Messaging: Send personal messages to clients or attendees - Other: Integration with other corporate software solutions such as travel and expense. - Payments: The ability to accept online payments for classes or equipment, store payment information, or set up recurring payments. - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Personalization: Adjust communications based on previous interactions or personal preferences - Polls/Voting: Enable custom polls/voting to facilitate decision-making or increase engagement - Predictive Analytics: Predict future data based on historical data sets - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting: Empower brands with an intelligent reporting tool and dashborads to provide visibility into number of viewers, likes, number of asked questions, and chat entries, total number of clicks, CTR, and entire stream health - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scheduled Messaging: Send individual or bulk text messages at predetermined times - SMS Marketing: Send promotional campaigns or transactional messages via text messages - SMS Messaging: Send messages via SMS - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Subscriber Management: Add or remove subscribers from mailing lists - Subscription Management: Process of managing customer subscription lifecycle for a recurring service or a product - Support Ticket Management: Allow customers/users to submit support queries and service requests - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Unified Communications: Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Voice: Make and receive calls directly in the application. Track and record calls for analysis. - Web Forms: Web form that allows users to enter data that is sent and processed for different reasons - Website: Conversations enacted through embedding or pop-ups on websites. - WYSIWYG Editor: What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface --- Get Advice We can help you find the software with the features you need. Features 4.9 (9) 4.9 Based on 9 reviews ## Pricing Value for money 4.8 (8) Free Trial Basic COP100,000 Usage Based,Per Month Value for money 4.8 (8) 4.8 Based on 8 reviews ## Integrations [ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Facebook Business Suite](https://www.capterra.com/p/235972/Facebook-Business-Suite/)[ Zoho Flow](https://www.capterra.com/p/227460/Zoho-Flow/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (8) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (8) 4.9 Based on 8 reviews ## User reviews Overall rating 4.9 Based on 9 reviews Filter by rating 5(8) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent DR Derik R. Administración Fine Art ### "Dageon " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 9, 2023 Una nueva aventura Pros Su ayuda en búsqueda de trabajo me parece buena Cons No me parece una aplocion de fácil uso 10/10 Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Juan Fernando U. JEFE DE GESTION HUMANA Legislative Office ### "Uso de AIO " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 4, 2023 Muy buena experiencia Pros Es muy facil de usar, se complementa de excelnte manera con los procesos Cons en algunas ocaciones es poco complejo el manejo de algunos productos Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DC Diana C. Consultora Financial Services ### "Excelente servicio" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 10, 2023 Muy buena Pros La facilidad de su uso, la protección que tiene y las mejoras Cons El tiempo que lleva cargar una solicitud Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DG Daniel G. Community Manager Telecommunications ### "Reseña - Daniel Meltec" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 25, 2023 Ha sido buena, destaco su servicio al cliente, es diferenciador. Pros Es intuitivo, fácil de manejar, facilita algunos procesos. Cons En la parte de diseño se me ha dificultado el proceso de creación, siento que me toca crear otra plantilla, no diseñar en la misma. Reasons for choosing AIO Probar una nueva propuesta. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. German F. Analista de Pauta Design ### "La personalización de mensajes es muy sencilla" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 17, 2023 Todo ha sido super sencillo y ágil para realizar envíos de email y SMS Pros Es una plataforma muy intuitiva, y sencilla de manejar, el envió se puede programar la fecha y hora Cons No tenemos ninguna una objeción de la plataforma Alternatives considered [Mailjet](https://www.capterra.com/p/130105/Mailjet/) Reasons for choosing AIO Porque tiene muy buenas referencias en el sector Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Andres Felipe S. Freelance Leisure, Travel & Tourism ### "Hemos fidelizado y han llegado más clientes" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 12, 2023 Pros Automatizar es muy fácil para enviar emails y después hacerle llegar un mensaje de texto si abrió o no un correo Cons Tiende a cerrarse por inactividad pero entiendo que es por cuestión de seguridad Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Sergio M. Community Publishing ### "Mensajes de texto para todo el mundo!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 12, 2023 Desde el inicio todo el equipo tuvo interés en mis capacitaciones y ahora si tengo algún inconveniente el área de soporte me ha ayudado muchísimo Pros Muy sencillo subir las bases de datos y programar mis campañas de SMS son lo maximo Cons Tiene sus puntos a mejorar pero en general es excelente la el software Alternatives considered [Brevo Marketing Platform](https://www.capterra.com/p/132996/brevo/) Reasons for choosing AIO Porque el soporte es en español y la atención de mi agente comercial fue lo mejor Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ED Elizabeth D. Benefits Associate Human Resources ### "Never a problem" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 October 13, 2022 Pros The software works so well. Once logged in, you never have to think about it. Never boots user. Integrates well with note taking software. Displays quick and accurate call information. Cons I can't think of a negative thing to say about this software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 19, 2022 ¡Gracias por tu comentario Elizabeth! En Sigma Móvil estamos felices de apoyarte a alcanzar tus objetivos de comunicación con tus clientes. Andres Felipe S. diseñador gráfico Entertainment ### "Ahora llegan más clientes a mi sitio web y a la tienda fisica" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 26, 2022 Antes usaba Mailchimp y ahora con AIO cualquier canal que quiera impactar se encuentra en esta bella plataforma Pros Ejecutar mis estrategias de mercadeo con solo esta plataforma ha sido lo mejor porque todo esta al alcance de lo que necesito Cons Por el momento no he encontrado fallas, los reportes demuestran un excelente comportamiento Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 28, 2022 ¡Gracias por tu comentario Andrés! En Sigma Móvil estamos felices de apoyarte a alcanzar tus objetivos de comunicación con tus clientes. [View all Reviews](https://www.capterra.com/p/264483/AIO/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.