--- title: "Xenia Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Xenia Software - reviews, pricing plans, popular comparisons to other Facility Management products and more." source_url: "https://www.capterra.com/p/264507/Xenia/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Xenia Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Xenia ## What is Xenia? Xenia empowers facility managers with a comprehensive platform designed for seamless operations. From maintenance tasks to space utilization, Xenia simplifies it all. Our feature-rich solution includes a checklist builder, automated scheduling for facility tasks, work order management, team communication, and detailed analytics. Elevate your facility management operations with Xenia's integrated approach to efficiency and quality. ## What is Xenia used for? [Facility Management](https://www.capterra.com/facility-management-software/)[Work Order](https://www.capterra.com/work-order-software/)[Inspection](https://www.capterra.com/inspection-software/) Top alternative Featured Overall rating Based on 23 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $99 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Xenia?[Manage this product listing](https://www.g2.com/products/xenia/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Xenia 4.9 (23) VS. [4.6 (356)](https://www.capterra.com/p/141080/iAuditor/reviews/) Starting Price $99 Flat Rate, One Time Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (23) Ease Of Use 4.6 (352) Value For Money 4.9 (23) Value For Money 4.5 (302) Customer Service 5.0 (23) Customer Service 4.5 (293) ## Xenia alternatives [4.6 (1,331)](https://www.capterra.com/p/145635/UpKeep/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.8 (757)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars Highest Rated [4.9 (121)](https://www.capterra.com/p/90092/eWorkOrders-CMMS/reviews/) Starting price $45.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [FORM OpX](https://www.capterra.com/p/133308/Forms-Automation-Software/) [4.5 (36)](https://www.capterra.com/p/133308/Forms-Automation-Software/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/133308/Forms-Automation-Software/) ## FAQs about Xenia Overview ### Which roles and teams benefit most from Xenia? Xenia is most used by general managers, operations leaders, and business owners overseeing day-to-day site performance. Facilities, health and safety, and quality teams use it to manage inspections, corrective actions, and compliance records. Training coordinators and IT or technology leaders support standardized procedures, staff training, and operational visibility across locations. Answer based on 23 reviews Overview ### What company size and industries is Xenia built for? Xenia is built primarily for small businesses, which represent 70% of reviewers, and hospitality organizations, representing 61%. It caters to restaurants, retail, hotels, property management, manufacturing, healthcare, education, gyms, security, senior living, construction management, clubs, and associations. Midsize businesses account for 30% of reviewers, with food and beverages at 13% and construction at 4%. Answer based on 23 reviews Features and Usability ### What are the key features of Xenia? Xenia offers work order management, task management, and job scheduling, plus maintenance scheduling, preventive maintenance, and equipment tracking. It also includes inspection management, audit trail, compliance management, incident reporting, and real-time dashboards. Additional features cover mobile access, digital signatures, forms management, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? Xenia starts with a free version for up to 5 users and a free trial. The Starter plan is $99 per month for up to 15 users, plus $10 per additional user, while Premium is $199 per month for up to 15 users, plus $15 per additional user. Users say it offers more functionality for the cost. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does Xenia offer? Xenia provides live online training, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided setup and product walkthroughs, while documentation and videos give users self-paced reference material for learning features and reviewing steps as needed. Answer based on 2 reviews Getting Started and Support ### What customer support options does Xenia offer? Xenia provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Users describe the support as responsive and helpful, with quick turnaround times, strong follow-up, and one-on-one live help that makes setup and early use easier. Some also note consistent customer care and flexibility. Answer based on 8 reviews ## Features AI summary Based on 1,961 Facility Management reviews Capterra data shows that buyers of facility management software rank the following features as their top priorities: - **Maintenance Management** (**44%** of reviewers rated this feature as critical) - **Work Order Management** (**55%**) - **Maintenance Scheduling** (**45%**) Xenia supports all three features that reviewers consider most important: **Maintenance Management**, **Work Order Management**, and **Maintenance Scheduling**. Together, these capabilities help businesses keep assets in working order, track and complete service requests efficiently, and plan recurring maintenance tasks on time, allowing teams to reduce downtime, stay organized, and maintain day-to-day operations more effectively. Maintenance Management 4.5 (8) 50.00% of 8 reviewers that rated this feature as important or highly important Manage, maintain and track the performance of assets and equipment Work Order Management 4.8 (17) 47.06% of 17 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders Real-Time Notifications 5.0 (8) 50.00% of 8 reviewers that rated this feature as important or highly important Notifications that are delivered to users as soon as an event occurs Real-Time Data 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Receive data and information in real time Preventive Maintenance 4.7 (15) 46.67% of 15 reviewers that rated this feature as important or highly important Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Mobile Access 4.7 (13) 38.46% of 13 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Xenia 88 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Checklists: An itemized to do list that can be edited as tasks are completed - Commenting/Notes: Leave comments and notes on documents for others to view - Commercial Properties: Designed to serve commercial properties - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Corrective and Preventive Actions (CAPA): Investigate and take action at root cause or error in processes to prevent recurring issues - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Collection: Process of gathering, measuring, and analyzing accurate data - Data Import/Export: Import and export data to and from software applications - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Dispatch Management: Manage sending personnel and resources to a site as needed - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Signature: Digitally sign online documents - Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition - Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed - Equipment Tracking: Track the location of specific equipment at all times - Facility Asset Management: Manage and track high-value assets including office equipment, furniture & more - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Failed Inspection Tracking: Track and store information regarding failed inspections - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - For Mechanical Equipment: Specifically for mechanical devices such as vehicles, factory equipment, and tools that include ductwork - For Schools: Designed to be used by kindergarten, primary, middle, and senior secondary schools. - Forms Management: Store, manage and track all forms in a centralized location - Historical Reporting: Information, data and reports that are being tracked over time - Image Capture: Process images and automatically scan for data - Incident Management: Manage and track all disruptions and incidents - Incident Reporting: Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Job Management: Manage and track all job information and associated tasks - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Parts Management: Track parts inventory levels and manage re-stocking - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Prioritization: Arrange tasks based on the level of priority or urgency - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Recurring Appointments: Schedule repeating appointments based on a duration of time - Recurring Tasks: Set the frequency of a task's occurrence - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Report Templates: Sample of reports that could be customized as needed or used as is - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Residential Properties: For residential properties - Risk Assessment: Initiate collection and analysis of known risks - Routing: Plan daily routes to optimize employee scheduling and provide directions - Safety Management: Identify and assess hazards to ensure the well-being of employees, assets, and the environment - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Spreadsheet View: UI looks like a spreadsheet - Status Tracking: Track the status over time for a request, process, asset, or transaction - Subcontractor Management: Track information, qualifications, and contact details of subcontractors - Task Board View: UI looks like task board - Task Editing: Edit task information and all related elements - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Task Tagging: Add labels or tags to tasks - Technician Management: Oversee technicians and track their assigned work orders - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - To-Do List: A digital list of items that need to be completed - Work Order Creation: Create a new work order - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 4.8 (23) 4.8 Based on 23 reviews ## Pricing Value for money 4.9 (23) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/264507/Xenia/pricing/) Free $0.00 It includes: - Checklist Template Builder - 25 Tasks & Work Orders - 1 Recurring Schedule - Reports (PDF & CSV) - Template Reports Starter $99.00 Flat Rate,Per Month It includes: - Assets - Sub-Locations - 3 Recurring Schedules - Conditional Logic - 50 Tasks & Work Orders - Work Calendar View Premium $199.00 Flat Rate,Per Month It includes: - Unlimited Tasks & Work Orders - Photo Capture & Annotation - Custom Dashboards & Reporting - Customizable Checklist & Inspection Reports - Unlimited Recurring Schedules Custom Custom Quote Available. It includes: - Dedicated Account Manager - Onboarding & Implementation - Integrations - Site Hierarchy & Membership Value for money 4.9 (23) 4.9 Based on 23 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (23) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (23) 5.0 Based on 23 reviews ## User reviews Overall rating 4.9 Based on 23 reviews Filter by rating Counts reflect reviews available in this feed. 5(21) 4(2) 3(0) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful RE Reviewer Corporate Training Manager Used the software for: Less than 1 year ### "Happy Customer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 14, 2024 Easy, fast, efficient, and great support. If you don't like something, say something and the Xenia team will make it right, even if that means building out something custom for your needs. Pros Easy to use and efficient. Great support from the very beginning. Cons So far, no complaints. If I want something changed or custom-built, the team will do it. It's that easy. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Quality Safety Used the software for: Less than 1 year ### "Easiest to use inspection & audit software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 6, 2024 Great experience using the product, our organization was up and running conducting inspections and checklists Pros Powerful user interface with simple views for frontline team members to adopt task lists and training content with ease. AI capabilities are also well developed for streamlined creation of net new task checklists. Cons Nothing to dislike. We have enjoyed the use of the product. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Genreal Manager Used the software for: I used a free trial ### "Best Customer Support" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 January 31, 2023 Pros I liked the customer service the most, I think they have best in class service. You can tell they genuinely care about their customers experience and will take all feedback and develop their software around that feedback. Cons The user interface can be a bit overwhelming for someone that is new to this type of software. Having a place to view all archived reports/tasks will make this software more usable for record keeping over a long period of time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Health & Safety Officer Used the software for: Less than 1 year ### "A must have for any organisation " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 19, 2023 Our business was in limbo with a rival platform that failed to offer us the support we required.Xenia Team was so professional, reassuring & supportive of our needs & requirements.Over a month with Xenia now & the support, not only via email but Teams meetings too, shows their dedication & support to their customers. Pros Customer relations & service are second to none with one on one live support.Once inspections are built, the app does the hard work for you.Monitor reports & schedules easily & the chat function is a great asset. Cons Nothing. With the undivided support from \[sensitive content hidden\] , you can adapt the app to work for you. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: Less than 1 year ### "Xenia has been a lifesaver as our business continues to grow!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 2, 2023 Beyond my expectations! \[sensitive content hidden\] and the rest of the team have been incredibly support and patient as we've learned how to use the system and tailor it to our needs. Pros Streamling all the different aspects of running a boutique property between my support staff and myself. Xenia has simplified our lives, reduced - close to eliminated all - text messaging, while allowing us to maintain the highest of standards in the services we provide. Cons I'd love to see a calendar option with special notes. Sometimes there are little things we do in the guest rooms like leaving champagne or fresh flowers - it would be great to add that to the calendar. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Director of Technology Used the software for: Less than 1 year ### "Operational Secret Sauce " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 16, 2024 I appreciated the free trial and was impressed with the team members I spoke with right away. The pricing is competitive and the onboarding process has been fantastic. We knew right away that Xenia blew the competitors out of the water in every area. Xenia has solved problems for us we didn’t even know we had until we knew the solutions available though this platform. Xenia is the secret sauce to our operations as we scale. Pros The UI is clean and intuitive. The features are robust and customizable. The mobile app is excellent. The dashboard options are exactly what we were looking for for multi unit operations. Cons Some of the terminology is a little hard to understand at first but with some time it all makes sense. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: Less than 1 year ### "Taking my company into the digital world " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 16, 2023 Very pleased with the customer service and flexibility of the product Pros Xenia is extremely easy to use with as much flexibility as you could ever need. You can have all of your safety, operating procedures and company policies in one place for all to see and use. Cons So far we haven’t had any issues with Xenia Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer AGM Used the software for: Less than 1 year ### "Travelodge Hotel by Wyndham Sudbury Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 3, 2022 Great experience, good customer support with quick turn around times, like we are accustomed to in the hospitality industry! Strong team building new-age software users enjoy engaging with. Pros I've seen several tools but Xenia has by far the nicest user interface which makes it an easy tool for teams to adopt. Cons It might be a little feature light, however the team is constantly pushing new innovations and features. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Training Coordinator Used the software for: 1-3 years ### "Xenia is the best!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 8, 2024 Absolutely love using Xenia. Reading or researching any report is easier than ever. Pros Having a team ready to speak to you about whatever concerns you may have. Cons We do not use Xenia for training platforms. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Corporate Manager Used the software for: I used a free trial ### "Easy to use with a strong support team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 13, 2023 Our overall experience was really good. The Xenia team was fast and responsive. We felt they listened to our needs and found solutions timely for us. They are very passionate about building a platform that meets the needs of their clients. Pros I liked the ease of use. It was easy to maneuver through the tasks and inspections. Cons There were some product features that our team needed on the reporting side and overall dashboard that were not developed yet. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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