# CareNiva Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about CareNiva Software - reviews, pricing plans, popular comparisons to other Telemedicine products and more. Source: https://www.capterra.com/p/264556/CareNiva --- # CareNiva Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) CareNiva ## What is CareNiva? CareNiva is a cloud-based vertically integrated platform that lets healthcare providers automate and deliver convenient and continuous care. Providers can enable self managed appointments and integrate with multi practices and locations, manage patient data flow, insurance, provide e-prescriptions, customize workflows and more. ## What is CareNiva used for? [Telemedicine](https://www.capterra.com/telemedicine-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CareNiva?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.careniva.com&name=CareNiva) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CareNiva 0.0 VS. [3.9 (1,371)](https://www.capterra.com/p/129169/Tebra/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.1 (1,227) Value For Money 0.0 (0) Value For Money 3.6 (973) Customer Service 0.0 (0) Customer Service 3.7 (714) ## CareNiva alternatives Highest Rated [4.8 (524)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $54.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (967)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (367)](https://www.capterra.com/p/124590/EMA/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.6 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars ## FAQs about CareNiva Overview ### What company size and specific industries is CareNiva built for? CareNiva is designed for healthcare providers of varying sizes, including small practices, clinics, and larger provider organizations, that manage both telehealth and in-person care. It is suited for medical and care-delivery settings that want support for scheduling, visit management, and care coordination. Features and Usability ### What are the key features of CareNiva? CareNiva offers appointment scheduling and management, calendar management, and confirmations/reminders for patient visits. Core clinical and admin features include charting, e-prescribing, billing and invoicing, medical billing, records management, document storage, and online forms, plus client portals, virtual waiting rooms, two-way audio and video, and HIPAA-compliant secure data storage. Talk to an expert ### More questions? Ask our experts Getting Started and Support ### What training and onboarding options does CareNiva offer? CareNiva provides in person training, live online sessions, webinars, documentation, and videos. In person training supports direct instruction, live online sessions and webinars offer guided virtual learning, documentation gives written reference material, and videos allow teams to review features and steps at their own pace. Getting Started and Support ### What customer support options does CareNiva offer? CareNiva provides Email/Help Desk, a Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback on support is available here, so user experience details such as response speed or helpfulness cannot be assessed from the supplied data. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Appointment Scheduling Schedule appointments via a calendar Billing & Invoicing Create, manage, and send invoices or bills to customers CareNiva 39 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Private online space that lets businesses securely share documents and provide information access to clients Automated reminders and confirmations for booked appointments and events via text or email Add customized logos and colors to align with company branding Customize contracts and forms to collect specific information Pre-designed layouts that can be customized to match preferences and requirements Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Transmit prescriptions to pharmacies electronically Reminders sent via email Public or private sharing of digital files such as documents, audio/video, images, and more Intended for medical use such as diagnosis, treatment, and consultation Compliant with HIPAA, which sets standards for sensitive patient data protection Manage billing and payments for a healthcare provider Access software remotely via mobile devices Notifications via mobile devices Manage and support multiple locations For practices with multiple providers Create new forms and/or use ready-made online form templates Accept, record, and reconcile financial transactions Ability to record, store, update, and retrieve information Timed notification for any upcoming task, deadline, appointment, or activity Remotely create and access treatment plans tailored to individual patients based on symptoms Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Plan availability and assign specific time slots for tasks and resources Securely stores data to prevent data loss or breaches Online portal through which end users can access the system, manage tasks, or obtain information Set up connections to third-party platforms to improve business processes Presenter can see and hear participants and vice versa Connect with meeting participants remotely over video Monitor wait time and abandonment for incoming requests that have not been routed Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial available Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.