# ApplicantStack Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is ApplicantStack the right Applicant Tracking solution for you? Explore 1555 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/264567/ApplicantStack/reviews

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ApplicantStack

4.4 (1555)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of ApplicantStack

Ease of use

4.3

Customer Service

4.4

## Pros and Cons in Reviews

HT

Heather T

HR GeneralistPrinting, 51 - 200 employeesUsed the software for: More than 2 years.

“One of the best features for me is the ability to use screening questions WITH scoring to quickly sort through applications and identify the most qualified candidates with highest scores.“

August 19, 2024

KC

Kimberlee C

SupervisorHospital & Health Care, 51 - 200 employeesUsed the software for: Less than 6 months.

“There is no way to integrate the schedules into our Google calendar accounts or our actual software Axiscare.“

January 8, 2026

HT

Heather T

HR GeneralistPrinting, 51 - 200 employeesUsed the software for: More than 2 years.

“The platform is also very user-friendly, both for HR professionals and candidates. While we currently don't allow managers direct access to the system due to our size, I can see how this feature would be incredibly useful for larger organizations, further streamlining the hiring process. Plus there are features we don't even use like interview forms, tasks, etc. (which would really come into play if there were more users or spread out geographical locations vs they can just come to my office or vice versa).“

August 19, 2024

JD

Jo D

Recruiting Specialist and HR Adm AssistStaffing and Recruiting, 51 - 200 employeesUsed the software for: More than 2 years.

“Sometimes inaccuracy on monthly/comparison reports due to criteria asked for not being totally collected, so I have to review, compare and redo; slight inconvenience of not being able to permanently select "All jobs" for listings - maybe there's a default I haven't found? “

August 13, 2024

KK

Kimberly K

CEO and FounderManagement Consulting, 2 - 10 employeesUsed the software for: 1-2 years.

“It streamlines the entire communication process with our team by the notes section and assigning stages. And the automation of rejection emails saves us thousands of hours along with increasing awareness with our applicants, as just because they weren't the right fit for one position they very well may be for others.“

December 3, 2024

VA

Vanisha A

HR SpecialistHospital & Health Care, 201 - 500 employeesUsed the software for: More than 2 years.

“The app don't group all applicants applications on one profile, it shows as duplicate applications.“

December 3, 2024

HT

Heather T

HR GeneralistPrinting, 51 - 200 employeesUsed the software for: More than 2 years.

“The platform's integration with job boards like Indeed, Google Jobs, and Glassdoor is seamless, allowing me to manage both internal and external job postings with just a few clicks which has significantly reduced the time I spend on administrative tasks.“

August 19, 2024

EP

Elizabeth P

ConciergeConsumer Services, 201 - 500 employeesUsed the software for: More than 2 years.

“The least thing I would say that I don't like about applicant stack is that I don't get to keep comments on some candidates resume that were already reviewed .“

April 22, 2025

## Showing most helpful reviews

Showing 1-25 of 1555 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Meagan A.  
Human Resources Manager  
Chemicals  
Used the software for: 2+ years

### "Very user friendly! I've worked in several different ATS and this has been the easiest one yet!"

April 20, 2018

5.0

Pros

It's very easy to use and is step-by-step throughout the entire process. Their customer service is very helpful and accommodates most all requests we have asked for. I love the email templates with mail merge features, the flags we are able to customize, and that you can trigger automatic emails throughout the stages.

Cons

I wish it was easier to add pictures, embed videos, links, etc. It's also not user friendly on the reporting side. I'd like to be able to have more functionality to pull different reports. For example, I would like to have a report for jobs that we are still currently recruiting for (still actively trying to find a candidate). I don't necessarily want to see all "open" jobs because in ApplicantStack, they remain open until the job is "closed/filled". I do not want to see jobs that have a candidate that has already accepted an offer and is in the background or pending start stage. Unfortunately for now, it's a manual process of my recruiters reviewing over their "active recruiting" jobs and sending me weekly update reports by email. We are also still working out the ability to integrate with ADP (our HRIS system).

Review Source

Response from Swipeclock

April 23, 2018

Hi Meagan! Thank you for taking the time to write a review about ApplicantStack. I will forward your feedback to our development team. We take feedback very seriously. Also, I would suggest contacting support on how you can add pictures, embed videos, and add links using our formatting tools. Changing your filters to show inactive jobs might also help with your concern about seeing open vs. closed jobs.

BB

Barbie B.  
Business Analyst Recruiter  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "Great Product, Great Price! "

December 3, 2024

4.0

We have had great success with our recruiting from Applicant stack,

Pros

The ability to post to multiple sites with one job listing at an affordable rate.

Cons

Learning to utilize the platform with no guidance from Applicant Stack representative.

Alternatives considered

[ZipRecruiter](https://www.capterra.com/p/130706/ZipRecruiter/)

Reason for choosing ApplicantStack

Affordablility for our small business. User friendly platform.

Review Source

Response from Swipeclock

January 7, 2025

Thank you for your positive feedback! We're thrilled to hear that ApplicantStack has been successful in helping with your recruiting efforts, and that the affordability and ease of use have been key benefits for your small business.

AS

Amber S.  
HR Coordinator  
Hospital & Health Care  
Used the software for: 1-2 years

### "HR Coordinator "

December 6, 2024

3.0

Overall, it is user friendly and self explanatory.

Pros

Easy to send onboarding and view applicants.

Cons

The process to move the applicant from Interview to hire for onboarding. Also, if i have to manually put someone in to issue onboarding. The way onboarding is viewed on the applicants end with medical questionnaire confuses them often. So does the direct deposit form. Sometimes the applicants do not roll over to the Wellsky and there is no clear reason why.

Review Source

Response from Swipeclock

January 22, 2025

Thank you for your detailed feedback! We’re glad you find the platform user-friendly and intuitive. Let us know if there’s anything else we can assist with!

DS

Drew S.  
VP  
Hospital & Health Care  
Used the software for: 1-2 years

### "Long Time User"

December 3, 2024

5.0

Pros

That it links to my email and I receive a notification as soon as someone has applied.

Cons

It should be easier to move a candidate through the different stages of each job.

Alternatives considered

[LinkedIn Recruiter](https://www.capterra.com/p/234965/LinkedIn-Recruiter/)

Reason for choosing ApplicantStack

Integration with other solutions we currently use.

Review Source

Response from Swipeclock

January 6, 2025

Thank you for your review and for being a long-time user! We’re glad to hear that the email notifications and application tracking are working well for you. We appreciate your suggestion and we’ll certainly keep that in mind as we continue to improve the platform.

RE

Richard E.  
Capture Specialist  
Professional Training & Coaching  
Used the software for: 6-12 months

### "Awesome tool, impressed with the features."

December 4, 2024

4.0

Satisfactory and has made recruitment a lot easy.

Pros

Impressed with functionalities such as "review candidate" option.

Cons

I'd love to see the decision of managers when candidates are moved to managers review

Switched from

[Indeed for Employers](https://www.capterra.com/p/161381/Indeed/)

Heard about the applicant tracking and candidate management system.

Review Source

Response from Swipeclock

January 9, 2025

Hi Richard, We appreciate you making the switch from Indeed. We're so glad to hear that ApplicantStack is making recruitment easier for you!

HT

Heather T.  
HR Generalist  
Printing  
Used the software for: 2+ years

### "Look no further than ApplicantStack!!! "

August 19, 2024

5.0

I've had the pleasure of using ApplicantStack across multiple employers, and it has consistently proven to be an invaluable tool in streamlining our recruitment process. The platform's integration with job boards like Indeed, Google Jobs, and Glassdoor is seamless, allowing me to manage both internal and external job postings with just a few clicks which has significantly reduced the time I spend on administrative tasks. The use of templates in ApplicantStack ensures that candidates receive consistent communication and are kept informed about the status of their applications PLUS it saves me the time of writing the same communications over and over. This feature has garnered positive feedback from many candidates, who appreciate the transparency and efficiency of the process and said this has stood out amongst other employers they've applied to. One of the best features for me is the ability to use screening questions WITH scoring to quickly sort through applications and identify the most qualified candidates with highest scores. This helps me present top candidates to hiring managers quickly and then I continue sorting through the rest. I do personally review all applications so we do not fall into any sticky AI discrimination compliance issues but this allows me to target most qualified candidates first. The platform is also very user-friendly, both for HR professionals and candidates. While we currently don't allow managers direct access to the system due to our size, I can see how this feature would be incredibly useful for larger organizations, further streamlining the hiring process. Plus there are features we don't even use like interview forms, tasks, etc. (which would really come into play if there were more users or spread out geographical locations vs they can just come to my office or vice versa). Additionally, the ability to text candidates directly through the platform—without using my personal phone—has been a game-changer for maintaining work-life balance and ensuring all communication is recorded in the application history. Overall, ApplicantStack has been a fantastic tool, with excellent customer support whenever needed. If I HAD to come up with a negative (and it's really not), it is that the platform is highly customizable, so the initial setup and configuration can require some trial and error and extra time setting up templates, workflows, etc. However, this is a small price to pay for the ability to tailor the system to fit our exact needs. I highly recommend ApplicantStack for its robust features, ease of use, and cost-effectiveness.

Pros

Seamless Integration: Connects effortlessly with job boards like Indeed, Google Jobs, and Glassdoor. Time-Saving: Streamlines job posting and candidate management, saving significant time. Consistent Communication: Templates ensure all candidates receive timely updates. Effective Candidate Screening: Screening questions and scoring help quickly identify top candidates. User-Friendly: Easy to navigate for both HR professionals and candidates. Text Communication: Allows for professional communication with candidates without using personal devices. Great Customer Support: Responsive and helpful tech support.

Cons

Setup Complexity: Customization options can make initial setup time-consuming. Potential Learning Curve: Trial and error may be needed to configure the system to meet specific needs.

Switched from

[Indeed for Employers](https://www.capterra.com/p/161381/Indeed/)

Previously we just posted on Indeed, we had no tracking process or job board on our career page etc. It was not friendly or efficient.

Review Source

Response from Swipeclock

August 21, 2024

What. A. Review! Thanks Heather. Any interest in going a bit further with a testimonial or case study? Let me know! You can reply to this review or email me directly.

AM

Amy M.  
Travel Advisor  
Leisure, Travel & Tourism  
Used the software for: 6-12 months

### "Dissatisfied Customer Do Not Recommend "

September 20, 2024

2.0

Very dissatisfied. Customer service is non existing with them and I do not recommend

Pros

Nothing. The service has not had one person be helpful to anything for me.

Cons

Everything. I have gotten zero help. Cannot login and cannot get anyone to answer my emails or call me back. I have been trying to cancel for months because no one will help me and I cannot get help to do that either! Very dissatisfied!

Alternatives considered

[Google Alerts](https://www.capterra.com/p/202337/Google-Alerts/)

Reason for choosing ApplicantStack

Looked nice online and thought it might be a good option

Review Source

Response from Swipeclock

January 6, 2025

I’m really sorry to hear about your experience, and I truly understand your frustration. It’s disappointing that you’ve had trouble getting the support you need, and I apologize for any inconvenience caused. Customer support is a priority for us, and this clearly falls short of our usual standards. I’d like to help you resolve the login issue and assist with your cancellation request as soon as possible. Please feel free to reach out to to me directly at mrichins@swipeclock.com and I will personally ensure that you get the help you need. Looking forward to hearing from you!

ST

Sarah T.  
Executive Assistant Administration and HR Designee  
Hospital & Health Care  
Used the software for: 2+ years

### "Super easy, great tool for our staffing needs"

April 17, 2025

5.0

We rely on ApplicantStack for all our staffing needs. I love that I can list the one post and it goes to so many different avenues.

Pros

It is super easy to use and meets all our needs for applicants.

Cons

Can't think of a thing. I like everything about ApplicantStack.

Review Source

Response from Swipeclock

April 22, 2025

Thank you for the positive feedback! We’re thrilled to hear that ApplicantStack is meeting all your staffing needs and making the process easier for you. It’s great to know that the multi-channel posting feature is working well for your team. We appreciate your support!

CB

Cicely B.  
Advisor  
Higher Education  
Used the software for: 1-2 years

### "Simplified with ApplicantStack"

August 7, 2025

5.0

Overall, the experience was great. It simplified the process, and all the documents were right in front of me.

Pros

This was such an easy way to keep track of eligible candidates for the position we were hiring. The recruitment and interview processes were easier due to the applicant stack.

Cons

The only issue I had was that I didn't have full access to all the information, because I don't necessarily work in human resources.

Review Source

KK

Kimberly K.  
CEO and Founder  
Management Consulting  
Used the software for: 1-2 years

### "A MUST HAVE SOFTWARE PROGRAM FOR ANY RECRUITER, & OR HR DEPARTMENT TO STREAMLINE THIER PRE-SCREENING, RECRUITING, INTERVIEWING, & HIRING PSP's."

December 3, 2024

5.0

I am so incredibly pleased with the capabilities of ApplicantStack. This software has saved myself and team hours weekly in our communication with one another, streamlined candidates especially those who repeatedly apply. Makes a huge difference in efficiency and communication within the team with the transparent notes section, so we can track the entire process with each candidate. As well as see if we previously interviewed someone for another position so we make the best use of our team's time. It also makes the process so much smoother for the candidate, we have all the information at our fingertips easily when they call back on a status for a position, or to schedule an interview after we left a voicemail. It makes us look so put together and polished. The automation on the rejection letters also shows the professionalism and streamlines the process so much saving us so much time while giving the candidates the clarity they seek.

Pros

What I love about ApplicantStack is it enables me to easily track the status of new, pending, and old applications/resumes. It streamlines the entire communication process with our team by the notes section and assigning stages. And the automation of rejection emails saves us thousands of hours along with increasing awareness with our applicants, as just because they weren't the right fit for one position they very well may be for others. It has made the hiring process, interviewing, and pre-screening so efficient that even the candidates are impressed when they call back to schedule an interview after we left a voicemail, and within seconds we have all of their information and resume at our tips. It makes us look like the professionals we are.

Cons

The only constructive criticism I have is so minor, if there was a way to select and possibly there is a large group of people to send all rejection letters out for the same time for the same position without having to do so manually, but this feature may already be in place I just don't know about it.

Review Source

Response from Swipeclock

January 6, 2025

Thanks again for your valuable feedback—we’re excited to continue supporting your team’s efficiency!

MA

MaryLou A.  
Recruiting and Engagement  
Individual & Family Services  
Used the software for: 2+ years

### "Recruiting Tool"

December 6, 2024

5.0

I've personally have used Applicant Stack for 10 years. Overall, I am pleased to work with this company.

Pros

ApplicantStack keeps the history of an applicant such as applications submitted, notes emails etc. Texting and email features are so helpful during the recruiting process.

Cons

Finding several applications for 1 person and they are not linked. Ended up being the same person. I had one applicant that had 7 applications. Every time I typed her name in I had to take time to figure out which application I was working off of.

Review Source

Response from Swipeclock

January 23, 2025

Thank you for your feedback and for being a loyal user for 10 years! We’re glad the email and texting features have been helpful in your recruiting process.

AB

Ashleigh B.  
Recruiting Coordinator  
Real Estate  
Used the software for: 1-2 years

### "Recruiting Coordinator "

December 9, 2024

4.0

Just has a few kinks but overall works pretty well.

Pros

Pretty simple website. I use it for 8 hours every day so it gets the job done.

Cons

Running reports always gives different info. Some applicants show for one person not another searching with the same criteria. Texting is not easy if you receive a lot in one day. There should be a text tab like the email tab to easily search. Also phone numbers should be formatted so they can be easily searched.

Review Source

Response from Swipeclock

January 23, 2025

Thank you for your feedback! We’re glad to hear that ApplicantStack helps you get the job done daily. Thank you for your input and support!

AS

Alan S.  
Opportunity Manager  
Information Services  
Used the software for: 1-2 years

### "Almost too flexible..."

December 3, 2024

4.0

Good so far... definitely helpful, especially in organizing multiple jobs and distributing resumes for review.

Pros

Good place to organize applicants from disparate sources.

Cons

Workflow and interface can get confusing especially for new users. Sometimes there is almost too much flexibility and too many ways to handle the same functionality.

Review Source

Response from Swipeclock

January 7, 2025

Thank you for your feedback! We're glad to hear that ApplicantStack has been helpful in organizing applicants and managing multiple jobs. We understand that the flexibility of the platform can sometimes be overwhelming, especially for new users. We're constantly working to improve the interface and make workflows more intuitive. If you need any help navigating the system or have specific questions, feel free to reach out—we're here to assist!

LB

Loren B.  
President  
Hospital & Health Care  
Used the software for: 2+ years

### "Applicant Stack"

December 6, 2024

5.0

Very good. Always get the support I need when I need it.

Pros

Ease of use and ability to customize for multiple uses.

Cons

No cons come to mind. very easy to use and setup.

Review Source

Response from Swipeclock

January 22, 2025

Thank you for your kind feedback! We’re delighted to hear that you find Applicant Stack easy to use and customizable. We appreciate your support!

LT

Lisa T.  
RN  
Hospital & Health Care  
Used the software for: 1-2 years

### "Overall a good experience"

December 4, 2024

4.0

The overall experience is a good experience.

Pros

Ease of use, all information in one spot

Cons

The search candidate feature doesn't allow you to search with minimal letters

Review Source

Response from Swipeclock

January 13, 2025

Thank you for your review! We're thrilled to hear that you’ve had a good experience with ApplicantStack, especially finding the platform easy to use and having all the information in one place.

AM

ANGELA M.  
Leadership  
Restaurants  
Used the software for: 2+ years

### "Applicant Stack Review"

December 6, 2024

4.0

Applicant Stack is an enjoyable tool that alerts me when I have a new candidate and provides me with their availability, work history, and resume all in one spot. Prior to reviewing each candidate, I see which position they are applying for and the date that they applied, and it provides me with more than one way to contact the potential candidate.

Pros

I enjoy the email alerts me when there is a new applicant for my review.

Cons

The manual time it takes to update someone's status.

Review Source

Response from Swipeclock

January 13, 2025

Thank you for your thoughtful review, and we’re thrilled to hear that you’re enjoying ApplicantStack! If you ever need assistance or have further suggestions, don’t hesitate to reach out.

NL

Nubia L.  
HR Manager  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Applicant Stack "

December 3, 2024

5.0

I had a good experience. The only reason we stopped using it was because we wanted to integrate recruiting with our onboarding and payroll systems.

Pros

Easy to use. Intuitive. It kept track of emails to candidates.

Cons

That it was a standalone platform. We ended up moving our applicant tracking to our payroll platform for easy with onboarding.

Review Source

Response from Swipeclock

January 6, 2025

Hi there! We appreciate your feedback and would love to support you again in the future if your needs evolve. If you ever need help with any other solutions, feel free to reach out!

MT

Melody T.  
Recruiter  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Melody Thomason Applicant Stack Review 120624"

December 6, 2024

5.0

It is easy to use and I would recommend it to other companies.

Pros

Easy to find things and easy to enter data

Cons

It would be nice to forward information to outside emails

Review Source

Response from Swipeclock

January 13, 2025

Thank you for your review, Melody! We're so glad to hear that you find ApplicantStack easy to navigate and efficient for entering data.

ZF

Zara F.  
Brain Training Coach  
Education Management  
Used the software for: 1-2 years

### "User Friendly "

April 22, 2025

5.0

I am working under a company. Not know much about it. However, whatever i need to look, i find it convenient and suitable for a new person.

Pros

Organized applicants , easy to locate details, friendly usage

Cons

Sometimes it complicates me with too many features, i can’t find much

Review Source

Response from Swipeclock

June 26, 2025

Thanks for your feedback! We’re glad it’s been easy to use and helpful for you as a new user. We’ll keep working to make navigation simpler and features more intuitive.

MC

Morgan C.  
Recruiter  
Hospital & Health Care  
Used the software for: 6-12 months

### "ApplicantStack Review "

December 16, 2024

5.0

Overall, we are happy with AppliantStack. We appreciate the informational seminars, like the zoom training on the new w2 form.

Pros

The web face is user friendly and east to navigate!

Cons

I would like there to be a way to edit a completed document from an applicant.

Review Source

Response from Swipeclock

January 23, 2025

Thank you for your feedback! We’re glad you find the platform user-friendly and easy to navigate. Thank you for your support!

SP

Shannon P.  
Manager of HRIS and AP  
Oil & Energy  
Used the software for: Less than 6 months

### "Nice applicant product "

March 9, 2025

5.0

Good product for applicant tracking to keep all data in one spot.

Pros

It is nice to have all the applications in one place.

Cons

There was nothing to dislike as it delivered as promised.

Review Source

Response from Swipeclock

April 22, 2025

Thank you for the positive review! We’re glad to hear that the applicant tracking system is meeting your needs and keeping everything organized in one place. We appreciate your feedback!

JD

Jo D.  
Recruiting Specialist and HR Adm Assist  
Staffing and Recruiting  
Used the software for: 2+ years

### "Mostly Pros for Applicant Stack"

August 13, 2024

5.0

Overall, I use it often throughout each day and it saves a lot of time processing applicants in the different stages of hiring or DNP, etc. With notes of each applicant stage, it is very important for HR/Hiring/Recruiting purposes.

Pros

The ability to text and email to applicants; the stage advancements; the flexibility of choosing the columns needed for processing an applicant; the menu options; ability to make customized reports; ability to select groupings of details needed for daily activities; usually quick response from tech/customer service issues; ability to notate at each stage set so if needed, relevant notes are available

Cons

Sometimes inaccuracy on monthly/comparison reports due to criteria asked for not being totally collected, so I have to review, compare and redo; slight inconvenience of not being able to permanently select "All jobs" for listings - maybe there's a default I haven't found?

Review Source

Response from Swipeclock

August 14, 2024

Thanks for the great review Jo. You can get some help in our Knowledge Base and if you'd like I can connect you with your account manager, just respond to this review or my email.

JB

Joel B.  
Growth  
Marketing and Advertising  
Used the software for: 1-2 years

### "Applicant Stack is a great time saver"

December 6, 2024

5.0

I have been happy with how easy it was to integrate into our website and to sharing the job postings with LinkedIn etc

Pros

Ease of use and the candidate screening is top notch

Cons

The limited # of seats. I do not understand why it is limited

Review Source

Response from Swipeclock

January 22, 2025

Thank you for your feedback! We’re glad Applicant Stack has been a time-saver and easy to integrate. We’ll share your input about seat limitations with our team. Let us know if you have more suggestions!

KP

Kathleen P.  
Human Resource Information System  
Human Resources  
Used the software for: I used a free trial

### "Awesome Experience"

December 26, 2024

5.0

awesome! wesbite must visit! very convinient

Pros

Easy to access and navigate and clearer.

Review Source

Response from Swipeclock

January 22, 2025

Thank you for your wonderful feedback! We’re thrilled to hear that you found our website easy to access, navigate, and clear.

CP

Cely P.  
Deputy Director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Great hiring tracking tool"

December 4, 2024

5.0

User friendly and great tool. Clear and manageable tool for a large pool of applicants.

Pros

Managing the process and steps while keeping the hiring team updated. Tracking communication and logging detailed notes.

Cons

Filter options are somewhat confusing and sometimes hard to find what you’re looking for.

Review Source

Response from Swipeclock

January 13, 2025

Thank you for your thoughtful review! We're so glad to hear that you find ApplicantStack user-friendly and effective for managing the hiring process. It's great to know that tracking communication and managing notes has been helpful for you and your team.

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