# Page 4 | ApplicantStack Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is ApplicantStack the right Onboarding solution for you? Explore 1555 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/264567/ApplicantStack/reviews --- ApplicantStack 4.4 (1555) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of ApplicantStack ## Showing most helpful reviews Showing 76-100 of 1555 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JD Jo D. Recruiting Specialist and HR Adm Assist Staffing and Recruiting Used the software for: 2+ years ### "Mostly Pros for Applicant Stack" August 13, 2024 5.0 Overall, I use it often throughout each day and it saves a lot of time processing applicants in the different stages of hiring or DNP, etc. With notes of each applicant stage, it is very important for HR/Hiring/Recruiting purposes. Pros The ability to text and email to applicants; the stage advancements; the flexibility of choosing the columns needed for processing an applicant; the menu options; ability to make customized reports; ability to select groupings of details needed for daily activities; usually quick response from tech/customer service issues; ability to notate at each stage set so if needed, relevant notes are available Cons Sometimes inaccuracy on monthly/comparison reports due to criteria asked for not being totally collected, so I have to review, compare and redo; slight inconvenience of not being able to permanently select "All jobs" for listings - maybe there's a default I haven't found? Review Source Response from Swipeclock August 14, 2024 Thanks for the great review Jo. You can get some help in our Knowledge Base and if you'd like I can connect you with your account manager, just respond to this review or my email. AM Amy M. Travel Advisor Leisure, Travel & Tourism Used the software for: 6-12 months ### "Dissatisfied Customer Do Not Recommend " September 20, 2024 2.0 Very dissatisfied. Customer service is non existing with them and I do not recommend Pros Nothing. The service has not had one person be helpful to anything for me. Cons Everything. I have gotten zero help. Cannot login and cannot get anyone to answer my emails or call me back. I have been trying to cancel for months because no one will help me and I cannot get help to do that either! Very dissatisfied! Alternatives considered [Google Alerts](https://www.capterra.com/p/202337/Google-Alerts/) Reason for choosing ApplicantStack Looked nice online and thought it might be a good option Review Source Response from Swipeclock January 6, 2025 I’m really sorry to hear about your experience, and I truly understand your frustration. It’s disappointing that you’ve had trouble getting the support you need, and I apologize for any inconvenience caused. Customer support is a priority for us, and this clearly falls short of our usual standards. I’d like to help you resolve the login issue and assist with your cancellation request as soon as possible. Please feel free to reach out to to me directly at mrichins@swipeclock.com and I will personally ensure that you get the help you need. Looking forward to hearing from you! BH Baily H. Revenue Cycle Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Applicant stack review" December 4, 2024 3.0 Pros Layout of candidates information is in the form of a resume. Cons doesn't seem to have a spam filter for false applicants Review Source Response from Swipeclock January 13, 2025 Thank you for your review! We're glad to hear that you appreciate the resume-style layout of candidate information—our goal is to make it as easy as possible for you to review applicants. AF Ashleigh F. HR Talent Manager Hospital & Health Care Used the software for: 2+ years ### "Efficient Recruitment Tool with Room for Improvement" August 13, 2024 5.0 My overall experience with has been positive. The system offers a solid range of features that streamline the hiring process, including applicant tracking, customizable workflows, and reporting tools. It's user-friendly for basic tasks, but some of the more advanced features have a steeper learning curve. While the platform could benefit from a more modern interface and faster customer support, it has effectively improved our recruitment efficiency and is a valuable tool for managing candidates and job postings. Pros has been a game-changer for our recruitment process. Its intuitive interface and seamless integration make tracking candidates a breeze. Customizable features and robust reporting tools have streamlined our hiring, saving us time and effort. Highly recommend for any HR team looking to enhance their workflow! Cons While is effective, it does have some areas for improvement. The user interface can feel a bit outdated compared to newer systems, and the learning curve for advanced features might be steeper than expected. Additionally, customer support response times could be quicker. These factors can affect the overall user experience. Review Source Response from Swipeclock August 14, 2024 Thank you for such a detailed review and providing feedback Ashleigh! RR Robert R. Human Resources Director Hospitality Used the software for: 2+ years ### "I would work there if I could" August 19, 2024 5.0 I think the product is amazing. The features rival those of the more popular systems. I honestly would work there if I could. I have implemented the ATS solution in several places. As an HR leader, you just can beat it! Pros The ability to add my own forms and pull in repetitive data like name, address, etc. The onboarding process is seamless. Cons It is not a full HRM solution. I wish it would intergrade with, Oracle Cloud, Peoplesoft, Workday, Success Factors, ADP Workforce Now, Namely, etc.. Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing ApplicantStack Value of the features is unmatched for an ATS. Review Source Response from Swipeclock August 21, 2024 What a review Robert! Feel free to check out our careers page at any time! GH Gary H. Executive Vice President Government Administration Used the software for: 1-2 years ### "Applicant Stack makes recruitment more efficient" August 19, 2024 5.0 Generally easy to utilize for initial applicants as well as to reach out to applicants unsuccessful in other recruitments that have a high rating. Pros Very user friendly, most of the time the processes are intuitive and easy to navigate. Researching and emailing applicants from other recruitments is very efficient. Also, creating email templates for acknowledgement of receipt of application and other emails is quite easy. Cons Phone numbers entered by applicants are not separated by dashes, so follow up phone calls to numerous applicants is more time consuming to enter the phone number to avoid mistakes. Review Source Response from Swipeclock August 21, 2024 Thanks for the great review Gary! Support or account management may know how to help with your phone number comment, let me know if you'd like to connect. DD Dyana D. Administrative Director Non-Profit Organization Management Used the software for: 1-2 years ### "Non-Profit" August 19, 2024 5.0 Great tool for what we use it for - easy enough to find info in the programs we use Pros Easy to navigate and make updates/load documents Cons I find the Advanced Search option to be not very user friendly Review Source Response from Swipeclock August 21, 2024 Thanks for the great review Dyana! I have a link to our knowledge base on search below but can also connect you with support if you'd prefer, just let me know. https://helpas.payrollservers.info/s/article/Using-Boolean-Logic-in-Search CR Crystal R. Admin and Member Care Non-Profit Organization Management Used the software for: 1-2 years ### "Decently satisfied! " August 19, 2024 4.0 The experience has been good, part of my dissatisfaction is probably due to my lack of training, instead of to the actual site, which is an HR issue on this end, not on the end of Applicant Stack's site. So perhaps my only wish is that it were more user friendly for those of us who need a little extra help navigating things. Pros I like how I can respond to candidates easily within the system and a confidential email comes to my inbox. Cons I wish I knew how to be notified that a new application was in, without having to physically check the site. Review Source AG Alyssa G. HR Non-Profit Organization Management Used the software for: 1-2 years ### "Great service " August 26, 2024 5.0 \-overall a good experience and well organized system to use. Allows you to have multipe reqs open to work on Pros \-the organization of each job posting -ability to post to 3rd party sites Cons \-could use evergreens for jobs -some features could be updated Review Source AF Amanda F. President and COO Hospital & Health Care Used the software for: 2+ years ### "User friendly!" August 19, 2024 4.0 Pros The system is incredibly easy to use really focuses on the user's experience. Cons I wish were more integrations! Equifax, HireTech and Paychex integrations would set the system above all others. Switched from [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) The recruiting and onboarding are truly made for the user experience. We currently onlynusing recruiting due to the lack of integrations for I-9 services and WOTC features. Review Source Response from Swipeclock August 21, 2024 Thanks for the great review Amanda! And we're always working to improve and expand integrations, stay tuned! SB Susan B. Operations Manager Staffing and Recruiting Used the software for: 1-2 years ### "A great applicant tracker with added benefits." August 13, 2024 5.0 We love that we can place an ad and it post to other boards with a few clicks. Pros Keeps an employee's info and documents in one place. Cons With multiple profiles you can't see what the other profile is doing so we end up just using one sign-in. It's useless to me to have two sections of hiring and onboarding. Alternatives considered [HRdirect Smart Apps](https://www.capterra.com/p/266401/HRdirect-Smart-apps/) Reason for choosing ApplicantStack Features, including the jobs being posted to other job boards, accessibility, and price. The onboarding side is really helpful. Switched from [HRdirect Smart Apps](https://www.capterra.com/p/266401/HRdirect-Smart-apps/) Applicant Stack has more features which are more easily accessed and utilized. Review Source Response from Swipeclock August 16, 2024 Thanks for the great review Susan! PO Philip O. Director of Recruiting Computer Software Used the software for: 1-2 years ### "Great low cost ATS" August 22, 2024 5.0 I use it everyday to track candidates thru the hiring process. Pros Ease of use, ease of set up. Low cost, high value system Cons Not the greatest for reports. Also resume parsing is not the best Alternatives considered [iCIMS Hire](https://www.capterra.com/p/93248/iCIMS-Recruit/) Reason for choosing ApplicantStack price and ease of set up. I knew of another company that had completed the implementation and I was able to 'copy' their implementation Review Source Response from Swipeclock August 23, 2024 Thanks for the great review Philip! And below is a link where you can learn more about reports. https://helpas.payrollservers.info/s/article/Reports dH david H. recrutier Human Resources Used the software for: 2+ years ### "recruiter " August 19, 2024 3.0 Works for what I'm doing with it. Don't have any other comments. Pros format works good for what I'm using it for. Cons missing a lot of features compared to PC-Recruiter. Review Source Response from Swipeclock August 21, 2024 Thanks for the review David. If you'd like I can link you to our knowledge base or support team to see if we can bridge that feature gap. Just let me know. SC Shawn C. CFO Accounting Used the software for: Less than 6 months ### "Shawn's Review" December 3, 2024 4.0 My experience overall was a positive one. Pros was very intuitive and easy to use. Cons I didn't experience any issues using . Review Source Response from Swipeclock January 6, 2025 Thank you for your review, Shawn! We're so glad to hear that you found ApplicantStack intuitive and easy to use, and that your experience was positive overall. If you ever have any questions or suggestions in the future, we’re always here to help! JC Jennfer C. Adminstrator Hospital & Health Care Used the software for: 1-2 years ### "Administrator " August 19, 2024 5.0 has several features that make the interview process easier. Pros Easy to use and allows you to let applicants schedule their own interviews in designated time frames. Cons I haven't had any issues or dislikes at this time. Switched from [Indeed for Employers](https://www.capterra.com/p/161381/Indeed/) Applicant stack was able to pull from many different resources including Indeed Review Source Response from Swipeclock August 21, 2024 Thanks for the excellent review Jennifer!! TJ Teela J. Business Operations Manager Human Resources Used the software for: 1-2 years ### "Great tool to recruit candidates" August 19, 2024 4.0 What I like the most from using is that we can post all our jobs in one place and share it with multiple job boards. Pros The application for candidates to apply is very user friendly Cons Having to pay separate fees to utilize certain job boards Switched from [Indeed for Employers](https://www.capterra.com/p/161381/Indeed/)[ZipRecruiter](https://www.capterra.com/p/130706/ZipRecruiter/) They didn't have the job application and personal job board feature Review Source Response from Swipeclock August 21, 2024 Thanks for the great review Teela! MT Marsha T. HR Director Logistics and Supply Chain Used the software for: 2+ years ### "ApplicantStack is easy to use" August 19, 2024 5.0 My overall experience has been wonderful. Any time I have had a question, their customer service representatives have been very helpful. The system is easy to use and affordable. Pros The system is easy to use, easy to navigate and the managers think it really easy to view candidates. It truly is the easiest system I have ever used. Cons Nothing/It was easy to implement and easy to use Review Source Response from Swipeclock August 21, 2024 What a review! Thank you Marsha! CN Chrissy N. Chief Human Resources Officer Hospital & Health Care Used the software for: 2+ years ### "User Friendly System" August 19, 2024 5.0 We have had a great experience with . Pros User friendly system. Customer Service has been great as well. Cons The only con which is no fault of . I wish we would have learned more about the onboarding piece when we first entered a relationship. Review Source Response from Swipeclock August 21, 2024 What a review Chrissy! And if you'd like I can connect you with your account manager to learn more about onboarding, just let me know! KW Karen W. HR Manager Non-Profit Organization Management Used the software for: Less than 6 months ### "Does everything we need it to!" August 22, 2024 5.0 It does everything we need it to do and at very cost effective price point. Salesperson was very helpful and not pushy. Implementation person was also extremely helpful it getting the system customized to our needs. Pros Being able to upload specific documents required for new hires and have them able to fill out and sign electronically. Even complex state licensing forms are easy to set up in the system with what is required to be completed. It's easy to communicate with candidates and new hires by email and text. Have standard messaging, workflows, etc. makes the process much smoother and more efficient. Cons It's not as visually pleasing as other systems and a little less user friendly/intuitive. Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[ClearCo](https://www.capterra.com/p/45188/ClearCo/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing ApplicantStack Better functionality and a much lower cost. Review Source Response from Swipeclock August 23, 2024 Thanks for the great review Karen! JM Josee M. President Staffing and Recruiting Used the software for: 2+ years ### "Happy Customer " August 19, 2024 5.0 The quality of the product has been a key for us. The ability to add documents is the most useful feature for us. Pros The flexibility is key for our company. Cons The learning curve but it’s understandable considering it was new for us. Review Source Response from Swipeclock August 21, 2024 Thanks for the solid review Josee! GS Gemma S. Recruiter Staffing and Recruiting Used the software for: 2+ years ### "AppStack Review - GShook" August 13, 2024 4.0 I would recommend AppStack as an effective and efficient applicant tracking system (ATS). Pros The efficiency to mass email, text, and pull reports. Cons Sometimes it glitches and assigns the wrong documents to profiles that aren't pulled up Review Source Response from Swipeclock August 14, 2024 Thanks for the solid review Gemma! DA Dan A. Recruiter Human Resources Used the software for: 2+ years ### "Good not great." August 19, 2024 4.0 Overall positive, but definitely room for improvement as mentioned above. Pros Easy to track applicants and their status, I also liked how clients can share access with their vendors. Cons Process of uploading resumes and candidates can be a little clunky. Additionally, the parsing feature for contact info leaves a lot to be desired. Review Source Response from Swipeclock August 21, 2024 Thanks for the review and feedback Dan. I'd be happy to connect you with support or an account manager. You can reply to this review or my email to get that started. DMB Dr. Marcia B. Agency Administrator E-Learning Used the software for: 6-12 months ### "Applicant Stack needs Customer Service Training" August 26, 2024 2.0 Not good overall. They needlessly lost a customer simply by ignoring me. Both in person and customer service ticket. Pros The reps spent time walking me through the system and that's where it ended. Cons The fact that no one addressed my concerns that my jobs didn't seem to be live. I cancelled and asked for a refund, but don't recall any follow up. They seem very unresponsive and indifferent to their customers. Review Source LAD Lee Ann D. HR Manager Construction Used the software for: 2+ years ### "10 Years with ApplicantStack" August 13, 2024 4.0 I have used for over 10 years. My current company and past company. When there is a glitch the help center tells me there is no issue. It can take weeks for it to be corrected. I have not found a better ATS, but I look forward to future upgrades to make it better. Pros easy to add new applicants and resumes. It allows me to set up and add new jobs as needed. Cons The information does not always update in the system or the system cannot read the resume. Review Source Response from Swipeclock August 14, 2024 Thanks for the great review Lee Ann! KI Kelly I. Office Support Professional Civic & Social Organization Used the software for: 1-2 years ### "Review of Applicanstack" August 19, 2024 4.0 Overall if there is no problems it is a great tool! Pros Easy to get around. The help site is useful. Seems to get out on the web fast. Cons Hard to get a hold of someone and then when you do they have to look into the problem even though you have marked urgent. We have had a problem now almost a week and no resolution. Review Source Response from Swipeclock August 21, 2024 Thanks for the review and feedback Kelly. I'd like to help you connect with support, if you'll reply to this review or my email directly we can go from there. ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.