--- title: "Grace Hill Surveys Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Grace Hill Surveys Software - reviews, pricing plans, popular comparisons to other Survey products and more." source_url: "https://www.capterra.com/p/264579/KingsleySurveys/" page_type: "product" language: "en" --- # Grace Hill Surveys Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 11, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Grace Hill Surveys ## What is Grace Hill Surveys? The link between satisfaction and renewals is undeniable, but gathering unbiased feedback from employees and residents can be challenging. Grace Hill Surveys has comprehensive survey tools that real estate organizations have trusted for over 35 years. We understand your organization’s challenges and can help you seamlessly capture the data you need to improve overall performance. Our survey solutions and robust reporting make it easy to analyze resident and employee sentiments, along with in-house experts who can help translate the results into actionable insights. ## What is Grace Hill Surveys used for? [Customer Satisfaction](https://www.capterra.com/customer-satisfaction-software/)[Employee Engagement](https://www.capterra.com/employee-engagement-software/)[Survey](https://www.capterra.com/survey-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1000 Other, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Grace Hill Surveys?[Manage this product listing](https://www.g2.com/products/grace-hill-surveys/claim_requests/new?auto=true) ## Grace Hill Surveys Overview Updated September 2026 AI summary Grace Hill Surveys enables organizations of all sizes to gather and analyze feedback through customizable surveys, supporting both customer satisfaction and employee engagement initiatives. Delivered as a cloud-based platform, it offers features such as sentiment analysis, engagement tracking, multi-channel communication, and visual analytics, with optional AI-driven insights, real-time alerts, and third-party integrations to expand reporting and data visualization capabilities. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Grace Hill Surveys 0.0 VS. [4.6 (10,512)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) Starting Price $1000 Other, Per Month Starting Price $30 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (1,781) Value For Money 0.0 (0) Value For Money 4.4 (1,409) Customer Service 0.0 (0) Customer Service 4.3 (1,340) ## Grace Hill Surveys alternatives [4.6 (455)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/) [4.6 (1,781)](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/201674/Enquetes-Maken/) Highest Rated [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) [4.7 (11,577)](https://www.capterra.com/p/176571/Google-Forms/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/176571/Google-Forms/) [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/) [4.7 (2,926)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/158456/JotForm-4-0/) ## FAQs about Grace Hill Surveys Overview ### What company size and specific industries is Grace Hill Surveys built for? Grace Hill Surveys is designed for multifamily property management and commercial real estate companies with portfolios ranging from 250 to 5,000+ units. It is built for organizations operating in these property sectors, particularly those managing larger-scale real estate operations across multiple units. Features and Usability ### What are the key features of Grace Hill Surveys? Grace Hill Surveys offers customizable questions, templates, and reports, plus question branching, skip logic, and response validation for survey setup. It also includes pulse surveys, benchmarking, real-time analytics, sentiment analysis, and multi-channel collection through email, SMS messaging, and mobile survey. Access controls and integrations are included. Pricing ### How much does it cost and what fees or limitations are included? Grace Hill Surveys starts at $250 per month for Employee Surveys with no implementation fees required for companies with fewer than 100 employees. Resident Satisfaction Surveys and Tenant Surveys start at $1,000 per month, with four packages for each and pricing starting under $1,000 per property. Integrations ### Which third-party tools and platforms does Grace Hill Surveys integrate with? Grace Hill Surveys integrates with three property management platforms: RealPage, ResMan, and Yardi Breeze. These catalog integrations connect Grace Hill Surveys to widely used multifamily operations systems for data exchange and workflow coordination across leasing, resident, and portfolio management processes. Getting Started and Support ### What training and onboarding options does Grace Hill Surveys offer? Grace Hill Surveys provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover topic-based learning, documentation offers written reference material, and videos provide visual, self-paced guidance. Getting Started and Support ### What customer support options does Grace Hill Surveys offer? Grace Hill Surveys provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. No reviewer feedback about support quality is available in the catalog data, so user experience details such as response times, helpfulness, or common frustrations cannot be summarized here. ## Features AI summary Based on 2,092 Survey reviews Capterra reviewers highlight these as the features buyers care about most when choosing customer satisfaction software: - **Customer Experience Management** (**46%** of reviewers rated this feature as critical) - **Customizable Forms** (**45%**) - **Feedback Management** (**41%**) Grace Hill Surveys includes **Feedback Management**, which covers one of the top priorities buyers look for in this category. However, it does not include **Customer Experience Management** or **Customizable Forms**. Instead, the product offers **Survey/Poll Management** (**43%**) and **Reporting/Analytics** (**41%**), which still give teams useful ways to collect responses and review results. These features help businesses track customer input, spot trends, and make better service decisions over time. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Benchmarking Compare key metrics for the business against prominent players in the industry Grace Hill Surveys 39 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Benchmarking: Compare key metrics for the business against prominent players in the industry - Chat/Messaging: Communicate using direct chat or messages within the system - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Analysis Tools: Analyze survey results via statistical testing or crosstabs directly within the software - Data Visualization: Graphical representation of data - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Employee Portal: Online portal where employees can access and track their own information - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Mobile Survey: Distribute a survey via mobile devices - Multi-Language: Manage and support multiple languages - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Pulse Surveys: Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group - Question Branching: Survey design technique that directs respondents to different questions based on their previous answers - Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews - Randomization: Randomize the displayed order of questions and answer options - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Response Validation: Ensure the answer provided fits set parameters (numerical, positive number, etc.) - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Skip Logic: Skip over or route respondents to different questions based on their previous answers - SMS Messaging: Send messages via SMS - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Training Management: Track employee/learner's progression through training programs - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools --- Get Advice We can help you find the software with the features you need. ## Pricing [View pricing plan details](https://www.capterra.com/p/264579/KingsleySurveys/pricing/) Resident Satisfaction Surveys $1,000 Other,Per Month It includes: - Annual and Ongoing Survey Programs - Custom Logo and Email Templates - Email and Text/SMS Message Surveys Tenant Surveys $1,000 Other,Per Month It includes: - NPS - Service Assessment - Amenities Assessment Employee Surveys $250.00 Other,Per Month It includes: - AI Sentiment Analysis ## Integrations [ ResMan](https://www.capterra.com/p/135182/ResMan/)[ Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/)[ RealPage](https://www.capterra.com/p/183247/Real-Page/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.