# Grace Hill Surveys Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Grace Hill Surveys Software - reviews, pricing plans, popular comparisons to other Customer Satisfaction products and more.

Source: https://www.capterra.com/p/264579/KingsleySurveys

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# 

 Grace Hill Surveys Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Grace Hill Surveys

## What is Grace Hill Surveys?

The link between satisfaction and renewals is undeniable, but gathering unbiased feedback from employees and residents can be challenging. Grace Hill Surveys has comprehensive survey tools that real estate organizations have trusted for over 35 years. We understand your organization’s challenges and can help you seamlessly capture the data you need to improve overall performance. Our survey solutions and robust reporting make it easy to analyze resident and employee sentiments, along with in-house experts who can help translate the results into actionable insights.

## What is Grace Hill Surveys used for?

[Customer Satisfaction](https://www.capterra.com/customer-satisfaction-software/)[Employee Engagement](https://www.capterra.com/employee-engagement-software/)[Survey](https://www.capterra.com/survey-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$1000

Other, Per Month

Free trial  
not available

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Do you work for Grace Hill Surveys?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.gracehill.com&name=Grace Hill Surveys)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Grace Hill Surveys

0.0

VS.

[4.5 (319)](https://www.capterra.com/p/72549/Alchemer/reviews/)

Starting Price

$1000

Other, Per Month

Starting Price

$55

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.5 (280)

Value For Money

0.0 (0)

Value For Money

3.9 (144)

Customer Service

0.0 (0)

Customer Service

4.3 (233)

## Grace Hill Surveys alternatives

Highest Rated

[4.8 (68)](https://www.capterra.com/p/137773/Zonka-Feedback/reviews/)

Starting price

$199.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.7 (971)](https://www.capterra.com/p/137289/Typeform/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.7 (2,904)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.6 (453)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/)

Starting price

$35.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

## FAQs about Grace Hill Surveys

Overview

### What company size and specific industries is Grace Hill Surveys built for?

Grace Hill Surveys is designed for multifamily property management and commercial real estate companies with portfolios ranging from 250 to 5,000+ units. It fits organizations that manage residential and commercial properties at mid-market to enterprise scale.

Features and Usability

### What are the key features of Grace Hill Surveys?

Grace Hill Surveys offers customizable surveys with question branching, skip logic, response validation, and a question library. It also includes pulse surveys, sentiment analysis, real-time analytics, reporting, and benchmarking, plus alerts, email reminders, SMS messaging, multi-language support, and API and third-party integrations.

Talk to an expert

### More questions?

Ask our experts

Pricing

### How much does it cost and what fees or limitations are included?

Grace Hill Surveys starts at $250 per month for Employee Surveys for companies with fewer than 100 employees, with no implementation fees required. Resident Satisfaction Surveys and Tenant Surveys both start at $1,000 per month, and each offers four packages starting at under $1,000 per property based on size, budget, and goals.

Integrations

### Which third-party tools and platforms does Grace Hill Surveys integrate with?

Grace Hill Surveys integrates with 3 third-party property management platforms: RealPage, ResMan, and Yardi Breeze. These catalog integrations connect the product with widely used real estate operations systems, giving teams options for linking survey workflows to existing property management environments.

Getting Started and Support

### What training and onboarding options does Grace Hill Surveys offer?

Grace Hill Surveys provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided setup, webinars cover group instruction, documentation offers written reference material, and videos provide self-paced learning for users getting started with the product.

Getting Started and Support

### What customer support options does Grace Hill Surveys offer?

Grace Hill Surveys provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. No reviewer feedback is available to describe support quality, response times, or common frustrations, so the support experience cannot be assessed from user comments.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

AI/Machine Learning

Software program that continuously adjusts its behavior based on observed data

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Benchmarking

Compare key metrics for the business against prominent players in the industry

Grace Hill Surveys 38 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Software program that continuously adjusts its behavior based on observed data

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Compare key metrics for the business against prominent players in the industry

Communicate using direct chat or messages within the system

Add customized logos and colors to align with company branding

Tailored or customizable questions for more targeted and relevant data collection

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Analyze survey results via statistical testing or crosstabs directly within the software

Graphical representation of data

Create and send email blasts/campaigns

Reminders sent via email

Process of familiarizing new employees with the company, their position, and responsibilities

Online portal where employees can access and track their own information

Tracks metrics that provide insight into how a user interacts with any interface or product

Distribute a survey via mobile devices

Manage and support multiple languages

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group

Survey design technique that directs respondents to different questions based on their previous answers

Pre-written repository of questions that can be reused within a course or for assessment or interviews

Randomize the displayed order of questions and answer options

Receive data and information in real time

Active reporting of data and metrics

View and track pertinent metrics to find patterns and gain insights from data

Ensure the answer provided fits set parameters (numerical, positive number, etc.)

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Skip over or route respondents to different questions based on their previous answers

Send messages via SMS

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Set up connections to third-party platforms to improve business processes

Track employee/learner's progression through training programs

Review data from past periods to reveal recurring tendencies and predict future performance

Interact with data visualization elements, such as charts and graphs, to drill down into data

An extended application or connector that enables users to perform additional services with their current set of tools

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## Pricing

Resident Satisfaction Surveys

$1,000

Other,Per Month

It includes:

-   Annual and Ongoing Survey Programs
-   Custom Logo and Email Templates
-   Email and Text/SMS Message Surveys

Tenant Surveys

$1,000

Other,Per Month

It includes:

-   NPS
-   Service Assessment
-   Amenities Assessment

Employee Surveys

$250.00

Other,Per Month

It includes:

-   AI Sentiment Analysis

## Integrations

[

ResMan](https://www.capterra.com/p/135182/ResMan/)[

Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/)[

RealPage](https://www.capterra.com/p/183247/Real-Page/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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