# Grace Hill Reputation Management Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Grace Hill Reputation Management Software - reviews, pricing plans, popular comparisons to other Reputation Management products and more.

Source: https://www.capterra.com/p/264582/Grace-Hill-Reputation-Management

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# 

 Grace Hill Reputation Management Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Grace Hill Reputation Management

## What is Grace Hill Reputation Management?

Today, your online property reputation has become just as important — and much longer lasting — than traditional “word-of-mouth” reviews. But, managing feedback scattered across the web is time-consuming, and generic solutions lack industry-specific features. Grace Hill’s enhanced Online Reputation Management (ORM) solution offers a consolidated view of your reviews, listings, and social sites, along with key metrics to help you understand overall performance.

## What is Grace Hill Reputation Management used for?

[Reputation Management](https://www.capterra.com/reputation-management-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

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Starting price

$40

Per Month

Free trial  
not available

Free version not included

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Do you work for Grace Hill Reputation Management?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.gracehill.com&name=Grace Hill Reputation Management)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Grace Hill Reputation Management

0.0

VS.

[4.2 (255)](https://www.capterra.com/p/277011/Brandwatch/reviews/)

Starting Price

$40

Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.1 (252)

Value For Money

0.0 (0)

Value For Money

3.8 (187)

Customer Service

0.0 (0)

Customer Service

4.4 (219)

## Grace Hill Reputation Management alternatives

[4.9 (46)](https://www.capterra.com/p/160682/ReputationStacker/reviews/)

Starting price

$63.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

Highest Rated

[5.0 (154)](https://www.capterra.com/p/210085/TrueReview/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.6 (41)](https://www.capterra.com/p/239159/GatherUp/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.7 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

## FAQs about Grace Hill Reputation Management

Overview

### What company size and specific industries is Grace Hill Reputation Management built for?

Grace Hill Reputation Management is designed for multifamily property management companies managing 250 to 5,000+ units, with particular fit for organizations in the student housing segment. It is aimed at property management teams that need reputation management support within residential real estate portfolios of that size.

Features and Usability

### What are the key features of Grace Hill Reputation Management?

Grace Hill Reputation Management offers review monitoring, response management, and negative feedback management for tracking and handling online feedback. It also includes sentiment analysis, media monitoring, keyword and hashtag tracking, reporting and analytics, plus social media integration and third-party integrations for broader brand and competitive analysis.

Integrations

### Which third-party tools and platforms does Grace Hill Reputation Management integrate with?

Grace Hill Reputation Management integrates with Apartments.com Rental Manager, Facebook Business Suite, Google My Business Review Manager, and Yelp Guest Manager. These catalog integrations cover property listing, social media, and review management platforms, giving the product connections to four third-party tools and services.

Getting Started and Support

### What training and onboarding options does Grace Hill Reputation Management offer?

Grace Hill Reputation Management provides in person training, live online sessions, webinars, documentation, and videos. These formats support guided instruction, scheduled group learning, self-paced reference, and recorded walkthroughs for teams getting started with the product.

Getting Started and Support

### What customer support options does Grace Hill Reputation Management offer?

Grace Hill Reputation Management provides email/help desk, FAQ/forum, knowledge base, and phone support. These channels give users written self-service resources and direct contact options for assistance. No reviewer feedback about support quality is available, so no claims can be made about response times, helpfulness, or common frustrations.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

AI/Machine Learning

Software program that continuously adjusts its behavior based on observed data

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Brand Management

The process of developing, monitoring, and maintaining the brand value, reputation, and awareness across the target audience.

Competitive Analysis

Evaluating strengths and weaknesses of companies with the same target audience

Customizable Fields

Customize data fields to support various needs and use cases

Grace Hill Reputation Management 22 features

Software program that continuously adjusts its behavior based on observed data

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

The process of developing, monitoring, and maintaining the brand value, reputation, and awareness across the target audience.

Evaluating strengths and weaknesses of companies with the same target audience

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Tracks metrics that provide insight into how a user interacts with any interface or product

Track the usage of certain hashtags

Track and monitor a specific set of keywords

Monitoring brand mentions, clicks, backlinks, and engagement of distributed content like blogs, press releases, or social media posts.

Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers

Identify, track, and respond to negative feedback

View and track pertinent metrics to find patterns and gain insights from data

Planning and managing of resources and procedures to mitigate the impact of events and incidents

Automatically monitor and receive alerts for any new online reviews

Share internal and external reviews on social media platforms

Search and filter data across systems to locate required information by entering keywords or certain criteria

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Optimize and manage the search engine optimization efforts for a website or digital content

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Set up connections to third-party platforms to improve business processes

## Pricing

Essentials Package

$40.00

Per Month

## Integrations

[

Yelp Guest Manager](https://www.capterra.com/p/130358/Yelp-Reservations/)[

Facebook Business Suite](https://www.capterra.com/p/235972/Facebook-Business-Suite/)[

Google My Business Review Manager](https://www.capterra.com/p/186091/Google-My-Business-Review-Manager/)[

Apartments.com Rental Manager](https://www.capterra.com/p/10013129/Apartments-com/)

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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