ECONZ Wireless

EService

5 / 5 1 review

Who Uses This Software?

The EService target market is the SMB with multiple mobile staff and normally at least one office based staff member.


Average Ratings

1 Review
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $29.99/month/user
  • Deployment
    Cloud, SaaS, Web
  • Support
    Online
    Business Hours

Vendor Details

  • ECONZ Wireless
  • www.eservice.econz.com
  • Founded 1971
  • New Zealand

About EService

EService is a cell phone based wireless job dispatch application for field service teams. EService allows for scheduling and instant dispatch of work orders from a web based control panel directly to cell phones (including iPhone, Android, Nokia, BlackBerry and Sonim). Features include mapping, invoicing, time tracking, reporting and MYOB, Quickbooks or Xero interfaces all for just $29.99 per field worker per month.


EService Features

  • Billing & Invoicing
  • Call Center Management
  • Contract Management
  • Customer Database
  • Dispatch Management
  • Electronic Signature
  • Inventory Control
  • Job Management
  • Mobile Access
  • Quotes / Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management
  • Billing & Invoicing
  • Call Center Management
  • Contract Management
  • Customer Database
  • Inventory Control
  • Job Management
  • Job Tracking
  • Mobile Access
  • Routing
  • Scheduling
  • Self Service Portal
  • Service History Tracking
  • Technician Management
  • Work Order Management
  • Contract Management
  • Customer Database
  • Dispatch Management
  • Inventory Control
  • Job Management
  • Preventive Maintenance
  • Quotes / Estimates
  • Recurring Appointments
  • Routing
  • Scheduling
  • Task Management

EService Reviews

I Dig It review

Jan 15, 2012
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: This product has been so easy to use. I have been using eservice not long after it started and have helped it grow to what it is now. I am looking forward to seeing what else wil be comming in the future as it works so will with my accounting package XERO.

Cons: Like to be able to send email quotes. I know this is comming which is going to make eservice the one stop shop.

Overall: I recommended eservice to all people I know