--- title: "ComplyCube Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is ComplyCube the right AML solution for you? Explore 10 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/264688/ComplyCube/reviews/" page_type: "reviews" language: "en" publication_date: "2026-11-09" --- ComplyCube 5 (10) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated November 9th, 2026 # Reviews of ComplyCube Ease of use 5.0 Customer Service 5.0 ## Showing most helpful reviews Showing 1-10 of 10 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Verified Reviewer Director Used the software for: 3-5 years ### "Best identity verification solutions povider we've partnered with." February 8, 2023 5.0 As previously mentioned, ComplyCube was instrumental in resolving a particular issue we faced while expanding into a specific country. Their solutions allowed us to successfully offer identity verification services there as part of our overall financial services offering. Furthermore, the implementation of their new SDK releases has resulted in an increase in the success rate of identity verification. So overall, we're very happy with the service! Pros ComplyCube is part of our offering for the highly-regulated sector of financial services. Since we switched over from another IDV provider, it has proven to be a reliable partner, with an easy-to-use yet powerful platform and very cost-effective compared to our previous partners. Most importantly, they've consistently been available to assist with any queries and have helped us expand our offerings into more countries and thus acquire new customers. Their recent SDK releases have also resulted in a noticeable increase in successful identity checks. Cons Our dealings with ComplyCube have been smooth thus far. They've exceeded expectations in terms of our identity verification needs and have always been eager to help. Even in one instance where we highlighted something that could be improved, they turned it around in no-time Review Source VR Verified Reviewer Business Manager Used the software for: 3-5 years ### "Comprehensive AML/KYC platform" March 3, 2023 5.0 Our experience with ComplyCube has been positive overall. It provides us with a reliable and accurate solution for identity verification, and its user-friendly interface allows us to easily perform verification tasks. We also appreciate the platform's flexibility and scalability, and its performance has been impressive. While we faced a minor integration issue, we would still highly recommend ComplyCube to others looking for a reliable and easy-to-use verification solution. Pros We liked ComplyCube's user-friendly interface the most. It made it easy for us to quickly and efficiently perform our verification tasks, streamline our customer onboarding workflows, and easily train new team members. Cons We encountered a couple of integration issues with our in-house CRM, which required assistance from ComplyCube support. We would also like to see more flexibility in certain customisation options. However, these issues were minor compared to the overall excellent performance and reliability of ComplyCube. Review Source VR Verified Reviewer VP Compliance Used the software for: 3-5 years ### "An all-round AML and KYC solution" March 6, 2023 5.0 Our experience with ComplyCube has been good. It has enabled us to enhance our customer onboarding processes while strengthening our AML controls. The engagement with the ComplyCube team is strong, and they are receptive to our feedback and suggestions as we continue our compliance transformation program. Pros The user-friendly platform and comprehensive features were the standout elements of ComplyCube that we liked the most. It provided a range of essential features such as AML screening, biometric verification, eKYC, etc, making an all-around AML compliance solution. Additionally, the platform's comprehensive audit, access controls, and security measures made it a very mature solution for financial services. Cons One area for improvement would be the addition of more KPIs and charts to the welcome dashboard. It’s minor, but as a daily user, this would save time. Review Source Verified Reviewer Digitial Channels Technical Lead Used the software for: 1-3 years ### "Easy identity verification for developers and clients." March 7, 2023 5.0 I have to say, this integration has been absolutely incredible! Out of all the providers I've tried, this one is hands-down the fastest and easiest to get on board with. We needed to implement KYC and fraud detection measures quickly to check our clients, vendors, and partners, and ComplyCube made it a breeze. One thing that has really stood out to me is the phenomenal support we've received from both the Support team and our amazing Customer Success manager, \[sensitive content hidden\]. Their detailed documentation and self-service API has been a game-changer, making everything so easy to understand and implement. Pros The easy-to-use portal lets you see the detail behind each data source and check that the platform has performed. The API gives you back so much detail you could create your own portal (which you wouldn’t because the one you get is great). Everything is fast, from integration to API responses to support queries. Cons Nothing, smooth sailing, everything has gone great. Review Source Verified Reviewer Business Transformation Program Manager Used the software for: 1-3 years ### "Excellent cloud platform for customer onboarding and AML/KYC compliance" March 7, 2023 5.0 Pros I liked ComplyCube's user-friendly API the most, which enabled us to seamlessly integrate it into our existing onboarding and compliance workflows. The platform's automation rules and business-friendly user interface have added lots of value to automated and semi-automated processes. Cons Nothing to complain about so far. ComplyCube's performance has been flawless and exceeded our expectations. We have a quarterly meeting with our Account Executive where he apprises of new features and requests feedback. Review Source Verified Reviewer Head of Consumer Risk Reporting Used the software for: 3-5 years ### "Easy AML and Identity Verification for E-comm!!" March 1, 2023 5.0 My overall experience with ComplyCube has been great! Their identity verification services have been super reliable and easy to use. What I liked most was their customer support - they've always been quick to respond and very helpful, which made things a lot easier for us. ComplyCube's innovative solutions have also been pretty impressive, and they helped us make our vendor and merchant onboarding process much smoother. Another cool thing is that their API integrates easily with our dashboards, enabling us to keep track of our onboarding process in real-time. All in all, I'm really happy with ComplyCube and would definitely recommend them to anyone looking for an identity or KYC verification service. Pros What I appreciate most about ComplyCube is their excellent value for money and responsive customer support. Their innovative solutions have also been impressive and helped us streamline our onboarding process for vendors, curators, consumers, and merchants on our e-commerce platform. Overall, working with ComplyCube has been a positive experience, and I would highly recommend them. Cons I don't have any major dislikes regarding ComplyCube. So far, our feedback has been well received, and they have taken the necessary actions to address any concerns we raised. Review Source Verified Reviewer Manager Used the software for: 3-5 years ### "Very pleased with ComplyCube! Great AML/KYC product and very easy to use " February 10, 2023 5.0 In our industry, KYC compliance is a must and can be somewhat long-winded. That is why we work hard to make it a seamless experience for our customers. Hence, we require a KYC platform that is compliant with all AML regulations, user-friendly, fast, and accurate. It's also very crucial for us to have a full audit trail and reports for compliance purposes in line with our internal policies. ComplyCube fits the bill and has even exceeded our expectations! Pros ComplyCube offers an easy way to complete KYC for applicants, buyers, sellers, and tenants. The process can be started with just a few clicks, and results are provided quickly in a clear and concise format. If there are any warning flags in the check results, the platform provides guidance on what steps to take next, which can be beneficial for property managers and agents. Cons KYC requirements can be a challenge to fulfill, but the team at ComplyCube has made the process as manageable as possible. They have done a good job of simplifying the process. When we first started using their platform, we requested 2 additional attributes to be added to their PDF reports, and the ComplyCube team responded promptly. Compared to other KYC tools we have used in the past, I find ComplyCube to be a more straightforward solution. I have no major complaints about it. Review Source VR Verified Reviewer Vice President, Compliance Used the software for: 3-5 years ### "An outstanding platform for eKYC and AML compliance." February 17, 2023 5.0 Working with the ComplyCube team was a great pleasure. They are highly skilled, supportive, and managed to successfully roll out large-scale changes, all within a challenging timeframe. Moreover, the ComplyCube team took the time to understand our risk preferences, internal workflows, and AML framework so that they could tailor the solution settings to our specific needs. I am delighted with our decision to select them for our eKYC and AML compliance. Pros The solution addresses our eKYC necessities, such as verifying the identities of bank account holders, corporate clients, and shareholders, and screening them against sanctions, PEP, and negative media sources, all done remotely. These functionalities were essential to enable our business expansion in Europe and APAC. Cons There is nothing to fault - the ComplyCube team has delivered excellence from start to finish. Review Source CL Chris L. Director - Products Used the software for: 3-5 years ### "A comprehensive and user-friendly compliance solution. Exactly what we needed!" March 14, 2023 5.0 Working with ComplyCube has been great! They provided us with a comprehensive compliance solution that helped us streamline onboarding and reduce costs. The support we received from their team was fantastic, and they took the time to understand our unique needs. Overall, we are very pleased with our experience and would definitely recommend ComplyCube to other businesses in our industry. Pros ComplyCube enabled us to streamline our AML/KYC process, resulting in reduced complexity, cost, and onboarding time. We used to rely on separate vendors for Sanctions and PEP screening and document and liveness checks, but consolidating all of these into one platform has made it more manageable for us and improved the user experience for our customers. Cons Our experience with ComplyCube has been positive over the last three years. They have been responsive and transparent, helping us address any issues or questions that have arisen. Consolidating all of our AML/KYC needs under one roof has resulted in a streamlined process that has reduced complexity, cost, and onboarding time. We appreciate the support and expertise of the ComplyCube team, particularly \[sensitive content hidden\], who have been instrumental in helping us every step of the way. Review Source SC Sarah C. Product Director Used the software for: 1-3 years ### "ComplyCube is essential for startups seeking an eKYC and AML solution" March 24, 2023 5.0 Pros Their solution is easy to use and integrate, has global coverage, offers many customisation options, and is immediately accessible. From discovering their solution till we integrated, it took less than a day! Additionally, they offer an excellent Startup program we were fortunate enough to enroll in. Cons Would be good if they also offered an e-signature add on. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.