---
title: "ComplyCube Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about ComplyCube Software - reviews, pricing plans, popular comparisons to other AML products and more."
source_url: "https://www.capterra.com/p/264688/ComplyCube/"
page_type: "product"
language: "en"
---

# 

 ComplyCube Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 31, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

ComplyCube

## What is ComplyCube?

ComplyCube is an award-winning, all-in-one platform for automating and simplifying Identity Verification (IDV), Anti-Money Laundering (AML), and Know Your Customer (KYC) compliance. It offers the most complete and flexible AML/KYC tools to help businesses verify genuine customers in seconds while deterring fraudsters. ComplyCube boasts the fastest omnichannel integration turnaround in the market with Low/No-Code solutions, API, Mobile & Web SDKs, Client Libraries, and CRM Integrations.

## What is ComplyCube used for?

[AML](https://www.capterra.com/aml-software/)[Identity Verification](https://www.capterra.com/identity-verification-software/)[Address Verification](https://www.capterra.com/address-verification-software/)

Top alternative

Featured

Overall rating

Based on 10 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$0.1

Per User, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for ComplyCube?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.complycube.com&name=ComplyCube)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ComplyCube

5.0 (10)

VS.

[4.7 (16)](https://www.capterra.com/p/160754/KYC-Portal/reviews/)

Starting Price

$0.1

Usage Based

Starting Price

$28000

Usage Based, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (10)

Ease Of Use

4.3 (16)

Value For Money

4.9 (10)

Value For Money

4.4 (14)

Customer Service

5.0 (10)

Customer Service

4.7 (15)

## ComplyCube alternatives

[4.9 (28)](https://www.capterra.com/p/199701/Persona/reviews/)

Starting price

$250.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

Highest Rated

[5.0 (3)](https://www.capterra.com/p/213867/AU10TIX/#reviews)

Starting price

$1.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.8 (13)](https://www.capterra.com/p/201476/Ondato/reviews/)

Starting price

$259.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.7 (10)](https://www.capterra.com/p/230599/iDenfy/reviews/)

Starting price

$1.20

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

## FAQs about ComplyCube

Overview

### Which roles and teams benefit most from ComplyCube?

ComplyCube is most used by compliance leaders, product executives, and business operations managers who need reliable identity verification and risk controls. Compliance teams use it to support KYC, AML, and reporting workflows, while product and digital channel leaders embed onboarding checks, reduce friction, and improve customer verification across regulated services.

Answer based on 10 reviews

Overview

### What company size and industries is ComplyCube built for?

ComplyCube is built mainly for enterprises, which make up 60% of reviewers, and is used most in financial services at 50%. It also serves small businesses at 40%, with additional adoption in information technology and services and real estate, each representing 20% of reviewers.

Answer based on 10 reviews

Features and Usability

### What are the key features of ComplyCube?

ComplyCube offers SDKs and API access for identity workflows, plus identity verification, KYC compliance, AML compliance, and PEP screening. It also includes document management, OCR, liveness detection, fraud detection, workflow automation, audit trail, risk scoring, real-time monitoring, and third-party integrations.

Integrations

### Which third-party tools and platforms does ComplyCube integrate with?

ComplyCube integrates with 7 third-party tools and platforms, including Zapier, Salesforce Platform, Odoo, WordPress, ReactJS, Flutter, and Apache Cordova. These catalog integrations cover automation, CRM, content management, app development, and mobile frameworks.

Getting Started and Support

### What training and onboarding options does ComplyCube offer?

ComplyCube provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. Documentation supports written reference, videos offer visual walkthroughs, webinars present scheduled group instruction, and live online or in-person training can cover guided setup and product basics.

Getting Started and Support

### What customer support options does ComplyCube offer?

ComplyCube provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. These channels give users multiple ways to get help and find answers, with support coverage centered on direct contact and self-service resources.

## Features

AI summary

Based on 202 AML reviews

Capterra reviewers point to these as the top priorities when choosing AML software:

-   **Identity Verification** (**71%** of reviewers rated this feature as critical)
-   **Data Verification** (**63%**)
-   **PEP Screening** (**67%**)

ComplyCube supports all three features buyers rate most highly: **Identity Verification**, **Data Verification**, and **PEP Screening**. Together, these capabilities help businesses confirm customer identities, check the accuracy of submitted information, and screen for politically exposed persons, allowing teams to strengthen compliance checks, reduce risk, and make onboarding decisions with more confidence.

Identity Verification

5.0 (9)

77.78% of 9 reviewers that rated this feature as important or highly important

Validating the identity of an individual or entity through verification of personal information or credentials

Data Verification

5.0 (8)

62.50% of 8 reviewers that rated this feature as important or highly important

Process of checking different types of data for accuracy to avoid errors or inconsistencies

PEP Screening

5.0 (6)

66.67% of 6 reviewers that rated this feature as important or highly important

The process of conducting customer due diligence for any politically exposed person (PEP)

Fraud Detection

5.0 (9)

77.78% of 9 reviewers that rated this feature as important or highly important

Identify and prevent suspicious activity

Compliance Tracking

5.0 (8)

75.00% of 8 reviewers that rated this feature as important or highly important

Track and report regulatory data to either internal management or external stakeholders

API

5.0 (10)

80.00% of 10 reviewers that rated this feature as important or highly important

Application programming interface that allows for integration with other systems/databases

ComplyCube 63 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Address Validation: Verifies and confirms the accuracy of an address
- Age Verification: A way for institutions and businesses to check the age of their customers/clients.
- AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data
- Alerts/Escalation: System alerts about the need to escalate an issue or request
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- AML Compliance: Anti-money laundering compliance helps businesses uncover suspicious financial activity
- API: Application programming interface that allows for integration with other systems/databases
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Authentication: Verify the identity of users/devices to enable secure access
- Background Screening: Researching and validating a person's criminal, educational, job or financial records
- Barcode Recognition: The ability to identify a barcode on or within an image or packaging
- Biometrics: Identify or authenticate a person's identity through biological data such as fingerprints or facial patterns.
- Case Management: Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Configurable Workflow: Configure existing workflows to meet your organization's needs
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customizable Branding: Add customized logos and colors to align with company branding
- Data Capture and Transfer: Import, collect, and capture data from multiple sources
- Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources
- Data Import/Export: Import and export data to and from software applications
- Data Verification: Process of checking different types of data for accuracy to avoid errors or inconsistencies
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Fraud Detection: Identify and prevent suspicious activity
- ID Scanning: Scan and validate an ID barcode
- Identity Verification: Validating the identity of an individual or entity through verification of personal information or credentials
- Investigation Management: Oversee people and resources to carry out an investigation
- KYC Compliance: Verify the identity, suitability, and risks involved with maintaining a business relationship
- Language Detection: Identify different languages
- Liveness Detection: Securely detect whether a user is a fake representation or a live human being.
- Location Tracking: Identify the physical location of an individual, asset, device, etc.
- Mobile Access: Access software remotely via mobile devices
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multiple Authentication Methods: Authenticate user identities through different methods such as ID cards, PINs, passwords, RFID, and biometrics
- Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service
- Optical Character Recognition: Ability to recognize printed or written text within digital images or scanned documents
- PEP Screening: The process of conducting customer due diligence for any politically exposed person (PEP)
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Records Management: Ability to record, store, update, and retrieve information
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Risk Analysis: Analyze potential risks across the organization
- Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties
- Risk Scoring: Assess and score risks using risk matrices
- SDKs: A set of software tools and programs used by developers to create applications for specific platforms
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Transaction Monitoring: Monitor or audit historical and current transactions to analyze customer account activities
- User Onboarding: Guide new users to understand and become proficient in using a product or service
- Video Conferencing: Connect with meeting participants remotely over video
- Watch List: View and track activity related to an individual, transaction, etc.
- Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

5.0 (10)

5.0

Based on 10 reviews

## Pricing

Value for money

4.9 (10)

Free Trial

Basic

$0.10

Usage Based,

Value for money

4.9 (10)

4.9

Based on 10 reviews

## Integrations

[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[

Apache Cordova](https://www.capterra.com/p/234971/Apache-Cordova/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (10)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (10)

5.0

Based on 10 reviews

## User reviews

Overall rating

5.0

Based on 10 reviews

Filter by rating

5(10)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SC

Sarah C.

Product Director

Real Estate

### "ComplyCube is essential for startups seeking an eKYC and AML solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 23, 2023

Pros

Their solution is easy to use and integrate, has global coverage, offers many customisation options, and is immediately accessible. From discovering their solution till we integrated, it took less than a day! Additionally, they offer an excellent Startup program we were fortunate enough to enroll in.

Cons

Would be good if they also offered an e-signature add on.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

March 24, 2023

Thank you Sarah for the positive feedback. We're glad to have you onboard! I have passed on your feedback regarding e-signature to our Product Team, who advised that it is in the pipeline. We'll keep you informed once released.

CL

Chris L.

Director - Products

Financial Services

### "A comprehensive and user-friendly compliance solution. Exactly what we needed!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 13, 2023

Working with ComplyCube has been great! They provided us with a comprehensive compliance solution that helped us streamline onboarding and reduce costs. The support we received from their team was fantastic, and they took the time to understand our unique needs. Overall, we are very pleased with our experience and would definitely recommend ComplyCube to other businesses in our industry.

Pros

ComplyCube enabled us to streamline our AML/KYC process, resulting in reduced complexity, cost, and onboarding time. We used to rely on separate vendors for Sanctions and PEP screening and document and liveness checks, but consolidating all of these into one platform has made it more manageable for us and improved the user experience for our customers.

Cons

Our experience with ComplyCube has been positive over the last three years. They have been responsive and transparent, helping us address any issues or questions that have arisen. Consolidating all of our AML/KYC needs under one roof has resulted in a streamlined process that has reduced complexity, cost, and onboarding time. We appreciate the support and expertise of the ComplyCube team, particularly \[sensitive content hidden\], who have been instrumental in helping us every step of the way.

Switched from

[Jumio](https://www.capterra.com/p/176541/Jumio/)

[LSEG Risk Intelligence](https://www.capterra.com/p/185117/LSEG-Risk-Intelligence/)

We switched to ComplyCube because our previous solution was disjointed and time-consuming. ComplyCube's comprehensive platform, user-friendliness, and excellent support were big selling points for us. The implementation process was seamless, and we've been very satisfied with the results. We highly recommend ComplyCube to other businesses looking for a comprehensive and user-friendly compliance solution.

Alternatives considered

[Trulioo](https://www.capterra.com/p/179120/GlobalGateway/)

[iDenfy](https://www.capterra.com/p/230599/iDenfy/)

[Entrust IDV](https://www.capterra.com/p/200047/Onfido/)

[Passbase](https://www.capterra.com/p/196976/Passbase/)

[Yoti Identity Verification](https://www.capterra.com/p/10004520/Yoti-Identity-Verification/)

Reasons for choosing ComplyCube

After evaluating several alternatives, we chose ComplyCube because of its comprehensive features, user-friendly interface, competitive and flexible pricing, and excellent support. We have been very satisfied with our decision and would highly recommend it to other businesses in need of a comprehensive and cost-effective compliance solution.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

March 21, 2023

Thank you for the great feedback, Chris. We're thrilled to have you as a partner!

AN

Anonymous User

Digitial Channels Technical Lead

Information Technology and Services

### "Easy identity verification for developers and clients."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 6, 2023

I have to say, this integration has been absolutely incredible! Out of all the providers I've tried, this one is hands-down the fastest and easiest to get on board with. We needed to implement KYC and fraud detection measures quickly to check our clients, vendors, and partners, and ComplyCube made it a breeze. One thing that has really stood out to me is the phenomenal support we've received from both the Support team and our amazing Customer Success manager, \[sensitive content hidden\]. Their detailed documentation and self-service API has been a game-changer, making everything so easy to understand and implement.

Pros

The easy-to-use portal lets you see the detail behind each data source and check that the platform has performed. The API gives you back so much detail you could create your own portal (which you wouldn’t because the one you get is great). Everything is fast, from integration to API responses to support queries.

Cons

Nothing, smooth sailing, everything has gone great.

Alternatives considered

[iDenfy](https://www.capterra.com/p/230599/iDenfy/)

[Veriff](https://www.capterra.com/p/197760/Veriff/)

[Entrust IDV](https://www.capterra.com/p/200047/Onfido/)

[Sumsub](https://www.capterra.com/p/188057/KYC-AML-Platform/)

Reasons for choosing ComplyCube

Fast, easy to integrate, very responsive support team, very, very easy to use portal and onboarding screens. Our audience is not always tech-savvy, and they submitted the information with zero issues. ComplyCube offered everything we needed in one place for the best possible value.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

March 21, 2023

Thank you for the excellent feedback. I'll pass it on to the rest of the team!

AN

Anonymous User

Business Transformation Program Manager

Financial Services

### "Excellent cloud platform for customer onboarding and AML/KYC compliance"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 6, 2023

Pros

I liked ComplyCube's user-friendly API the most, which enabled us to seamlessly integrate it into our existing onboarding and compliance workflows. The platform's automation rules and business-friendly user interface have added lots of value to automated and semi-automated processes.

Cons

Nothing to complain about so far. ComplyCube's performance has been flawless and exceeded our expectations. We have a quarterly meeting with our Account Executive where he apprises of new features and requests feedback.

Switched from

[GBG Identity Verification Solutions](https://www.capterra.com/p/205461/GBG-Digital-Risk-Management-Intelligence-Platform/)

We switched to ComplyCube to improve our onboarding process and enhance compliance with AML/KYC regulations. ComplyCube was more efficient and user-friendly and provided detailed reporting than our previous system, resulting in better cost savings and an improved customer experience.

Alternatives considered

[Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)

Reasons for choosing ComplyCube

ComplyCube stood out for its user-friendly platform, advanced AML/KYC features, and competitive pricing.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

March 21, 2023

Thank you for the positive feedback. We're thrilled to have you onboard!

AN

Anonymous User

VP Compliance

Financial Services

### "An all-round AML and KYC solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 3, 2023

Our experience with ComplyCube has been good. It has enabled us to enhance our customer onboarding processes while strengthening our AML controls. The engagement with the ComplyCube team is strong, and they are receptive to our feedback and suggestions as we continue our compliance transformation program.

Pros

The user-friendly platform and comprehensive features were the standout elements of ComplyCube that we liked the most. It provided a range of essential features such as AML screening, biometric verification, eKYC, etc, making an all-around AML compliance solution. Additionally, the platform's comprehensive audit, access controls, and security measures made it a very mature solution for financial services.

Cons

One area for improvement would be the addition of more KPIs and charts to the welcome dashboard. It’s minor, but as a daily user, this would save time.

Switched from

[Entrust IDV](https://www.capterra.com/p/200047/Onfido/)

We switched to ComplyCube to address gaps uncovered in an internal audit that our previous vendor was unable to address

Alternatives considered

[Trulioo](https://www.capterra.com/p/179120/GlobalGateway/)

[iDenfy](https://www.capterra.com/p/230599/iDenfy/)

[Jumio](https://www.capterra.com/p/176541/Jumio/)

[Passbase](https://www.capterra.com/p/196976/Passbase/)

[Ondato](https://www.capterra.com/p/201476/Ondato/)

Reasons for choosing ComplyCube

We chose ComplyCube after evaluating multiple options because it offered more comprehensive features, was easier to use, and was more compliant. It also had better enterprise-grade capabilities compared to our previous vendor.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

March 21, 2023

Thank you for the positive feedback. We're thrilled to have you as a partner!

AN

Anonymous User

Business Manager

Financial Services

### "Comprehensive AML/KYC platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 2, 2023

Our experience with ComplyCube has been positive overall. It provides us with a reliable and accurate solution for identity verification, and its user-friendly interface allows us to easily perform verification tasks. We also appreciate the platform's flexibility and scalability, and its performance has been impressive. While we faced a minor integration issue, we would still highly recommend ComplyCube to others looking for a reliable and easy-to-use verification solution.

Pros

We liked ComplyCube's user-friendly interface the most. It made it easy for us to quickly and efficiently perform our verification tasks, streamline our customer onboarding workflows, and easily train new team members.

Cons

We encountered a couple of integration issues with our in-house CRM, which required assistance from ComplyCube support. We would also like to see more flexibility in certain customisation options. However, these issues were minor compared to the overall excellent performance and reliability of ComplyCube.

Switched from

[Sumsub](https://www.capterra.com/p/188057/KYC-AML-Platform/)

We switched to ComplyCube because we were looking for a more comprehensive and reliable solution for identity verification that would help us comply with AML regulations, improve customer onboarding, and reduce verification costs.

Alternatives considered

[iDenfy](https://www.capterra.com/p/230599/iDenfy/)

[Veriff](https://www.capterra.com/p/197760/Veriff/)

[Entrust IDV](https://www.capterra.com/p/200047/Onfido/)

[Shufti](https://www.capterra.com/p/181317/Shufti-Pro/)

[Yoti Authentication](https://www.capterra.com/p/10004505/Yoti/)

Reasons for choosing ComplyCube

Based on our testing, we found that ComplyCube offered the most comprehensive and reliable AML/KYC solution for our identity verification needs, and its wide geographic coverage met our business needs.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

March 21, 2023

Thank you for your time and the positive feedback. We will endeavor to continue beating your expectations!

AN

Anonymous User

Head of Consumer Risk Reporting

Retail

### "Easy AML and Identity Verification for E-comm!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 28, 2023

My overall experience with ComplyCube has been great! Their identity verification services have been super reliable and easy to use. What I liked most was their customer support - they've always been quick to respond and very helpful, which made things a lot easier for us. ComplyCube's innovative solutions have also been pretty impressive, and they helped us make our vendor and merchant onboarding process much smoother. Another cool thing is that their API integrates easily with our dashboards, enabling us to keep track of our onboarding process in real-time. All in all, I'm really happy with ComplyCube and would definitely recommend them to anyone looking for an identity or KYC verification service.

Pros

What I appreciate most about ComplyCube is their excellent value for money and responsive customer support. Their innovative solutions have also been impressive and helped us streamline our onboarding process for vendors, curators, consumers, and merchants on our e-commerce platform. Overall, working with ComplyCube has been a positive experience, and I would highly recommend them.

Cons

I don't have any major dislikes regarding ComplyCube. So far, our feedback has been well received, and they have taken the necessary actions to address any concerns we raised.

Switched from

[Entrust IDV](https://www.capterra.com/p/200047/Onfido/)

As I mentioned previously, ComplyCube provided the most cost-effective solution for the required services. We were particularly pleased with the quick and responsive customer support, as well as the innovative solutions offered by the company.

Alternatives considered

[iDenfy](https://www.capterra.com/p/230599/iDenfy/)

[Jumio](https://www.capterra.com/p/176541/Jumio/)

[Ondato](https://www.capterra.com/p/201476/Ondato/)

[Sumsub](https://www.capterra.com/p/188057/KYC-AML-Platform/)

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

March 21, 2023

Thank you for the positive feedback. We're glad your experience with us has been great from the get-go!

AN

Anonymous User

Vice President, Compliance

Financial Services

### "An outstanding platform for eKYC and AML compliance."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 16, 2023

Working with the ComplyCube team was a great pleasure. They are highly skilled, supportive, and managed to successfully roll out large-scale changes, all within a challenging timeframe. Moreover, the ComplyCube team took the time to understand our risk preferences, internal workflows, and AML framework so that they could tailor the solution settings to our specific needs. I am delighted with our decision to select them for our eKYC and AML compliance.

Pros

The solution addresses our eKYC necessities, such as verifying the identities of bank account holders, corporate clients, and shareholders, and screening them against sanctions, PEP, and negative media sources, all done remotely. These functionalities were essential to enable our business expansion in Europe and APAC.

Cons

There is nothing to fault - the ComplyCube team has delivered excellence from start to finish.

Switched from

[GBG Identity Verification Solutions](https://www.capterra.com/p/205461/GBG-Digital-Risk-Management-Intelligence-Platform/)

We migrated to a different solution because we required additional functionalities, including real-time monitoring to meet our regulator's requirements for continuous monitoring and to centralize all our KYC needs into one platform.

Alternatives considered

[Trulioo](https://www.capterra.com/p/179120/GlobalGateway/)

[Veriff](https://www.capterra.com/p/197760/Veriff/)

[Entrust IDV](https://www.capterra.com/p/200047/Onfido/)

[ComplyAdvantage](https://www.capterra.com/p/173231/ComplyAdvantage/)

[Factiva](https://www.capterra.com/p/234203/Factiva/)

Reasons for choosing ComplyCube

The team possessed in-depth expertise in Financial Services regulations, which they skillfully applied to our implementation, and the product precisely fulfilled all our business needs.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 21, 2023

Thank you for the positive feedback. We're thrilled to be working with you too!

AN

Anonymous User

Manager

Real Estate

### "Very pleased with ComplyCube! Great AML/KYC product and very easy to use "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 9, 2023

In our industry, KYC compliance is a must and can be somewhat long-winded. That is why we work hard to make it a seamless experience for our customers. Hence, we require a KYC platform that is compliant with all AML regulations, user-friendly, fast, and accurate. It's also very crucial for us to have a full audit trail and reports for compliance purposes in line with our internal policies. ComplyCube fits the bill and has even exceeded our expectations!

Pros

ComplyCube offers an easy way to complete KYC for applicants, buyers, sellers, and tenants. The process can be started with just a few clicks, and results are provided quickly in a clear and concise format. If there are any warning flags in the check results, the platform provides guidance on what steps to take next, which can be beneficial for property managers and agents.

Cons

KYC requirements can be a challenge to fulfill, but the team at ComplyCube has made the process as manageable as possible. They have done a good job of simplifying the process. When we first started using their platform, we requested 2 additional attributes to be added to their PDF reports, and the ComplyCube team responded promptly. Compared to other KYC tools we have used in the past, I find ComplyCube to be a more straightforward solution. I have no major complaints about it.

Switched from

[Sumsub](https://www.capterra.com/p/188057/KYC-AML-Platform/)

We needed a KYC tool that is easier to use and more accurate, and, most importantly, requires less human intervention. The previous tool was not only expensive but also somewhat complicated to use and had many warnings. Also, audit trail functionality needed to be improved. ComplyCube addressed all of these concerns and was considerably easier and cheaper to use.

Alternatives considered

[GBG Identity Verification Solutions](https://www.capterra.com/p/205461/GBG-Digital-Risk-Management-Intelligence-Platform/)

[iDenfy](https://www.capterra.com/p/230599/iDenfy/)

[Entrust IDV](https://www.capterra.com/p/200047/Onfido/)

[Ondato](https://www.capterra.com/p/201476/Ondato/)

[Shufti](https://www.capterra.com/p/181317/Shufti-Pro/)

Reasons for choosing ComplyCube

We went through a rigorous selection process. We've issued questionnaires to vendors and scored them again on a balanced scorecard; in the second round, we had live Q&A and demos. In the final round, we did a 4 week-long PoCs with the final 3 retained vendors. After this, we selected two vendors to discuss commercials further. ComplyCube was the final winner, and we've been very happy customers since.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

March 21, 2023

Thank you for the positive feedback. It's heartwarming to read that we've been able to make a difference!

AN

Anonymous User

Director

Information Technology and Services

### "Best identity verification solutions povider we've partnered with."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 7, 2023

As previously mentioned, ComplyCube was instrumental in resolving a particular issue we faced while expanding into a specific country. Their solutions allowed us to successfully offer identity verification services there as part of our overall financial services offering. Furthermore, the implementation of their new SDK releases has resulted in an increase in the success rate of identity verification. So overall, we're very happy with the service!

Pros

ComplyCube is part of our offering for the highly-regulated sector of financial services. Since we switched over from another IDV provider, it has proven to be a reliable partner, with an easy-to-use yet powerful platform and very cost-effective compared to our previous partners. Most importantly, they've consistently been available to assist with any queries and have helped us expand our offerings into more countries and thus acquire new customers. Their recent SDK releases have also resulted in a noticeable increase in successful identity checks.

Cons

Our dealings with ComplyCube have been smooth thus far. They've exceeded expectations in terms of our identity verification needs and have always been eager to help. Even in one instance where we highlighted something that could be improved, they turned it around in no-time

Switched from

[Sumsub](https://www.capterra.com/p/188057/KYC-AML-Platform/)

Previous provider services were clunky, expensive, and very complicated to use and integrate. Most importantly, the verification success rate was much lower than we wanted for the price we were paying. Overall, the service offered was good enough and led to customer complaints. We evaluated a number of vendors and we decided to move to ComplyCube as it ticked all of our requirements and SLAs.

Alternatives considered

[iDenfy](https://www.capterra.com/p/230599/iDenfy/)

[Veriff](https://www.capterra.com/p/197760/Veriff/)

[Entrust IDV](https://www.capterra.com/p/200047/Onfido/)

[Ondato](https://www.capterra.com/p/201476/Ondato/)

[Shufti](https://www.capterra.com/p/181317/Shufti-Pro/)

Reasons for choosing ComplyCube

The fast identity verification speed, the smoothness of the UIs, and the enterprise feature are out of the box that many other vendors only offer if you're very expensive enterprise plans. Value for money and quality of services was the best among the vendors we've evaluated.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

March 21, 2023

Thank you for the positive feedback. We're thrilled to have you as a partner!

[View all Reviews](https://www.capterra.com/p/264688/ComplyCube/reviews/)

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