--- title: "Mercer Mettl Assessments Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Mercer Mettl Assessments the right Recruiting solution for you? Explore 59 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/264764/Mercer-Mettl-Talent-Assessments/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-31" --- Mercer Mettl Assessments 4.1 (59) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 31st, 2026 # Reviews of Mercer Mettl Assessments Ease of use 4.3 Customer Service 4.2 ## Pros and Cons in Reviews JL Josette L Head, Human Resources and ITUtilities, 201 - 500 employeesUsed the software for: 1-2 years. “I like the support I got from the Mettl Technical Team during the setting up as they were able to guide me and adjust based on our needs.“ June 5, 2024 AR Akash R Training CoordinatorInformation Technology and Services, 10,001+ employeesUsed the software for: More than 2 years. “Overall Mercer Mettl Talent Assessments offers roburst platform one potential downside could be the cost associated with accessing full range of features.“ June 11, 2024 KS Kawardeep S Manager OperationsEducation Management, 51 - 200 employeesUsed the software for: More than 2 years. “User interface for Exams setup is very easy and proctor assessments are amazing.“ June 5, 2024 EM Elizabeth M Executive DirectorE-Learning, 11 - 50 employeesUsed the software for: More than 2 years. “Poor customer service as my account rep constantly changed.“ September 22, 2023 ## Showing most helpful reviews Showing 1-25 of 59 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Sr. Technical Project Manager Used the software for: 3-5 years ### "Mercer Mettl Talent Assessments is a comprehensive online platform " June 17, 2024 4.0 Pros Mercer Mettl Talent Assessments is a comprehensive online platform designed to help organizations assess the skills, abilities, and personality traits of potential employees. The platform offers a wide range of tools and features tailored for recruitment and talent management. Cons Quick link for candidate assessment with mail doesn't allow me to do the assessments. I'll have to login separately and search for respective candidate and then do assessment. Review Source R Reviewer Principal Consultant Used the software for: 1-3 years ### "Excellent Tool to Measure Employees’ Skills!" September 11, 2018 4.0 I usually use this tool to track employees’ skills and knowledge. Overall it is an excellent tool. Its highly-responsive user-interface allow to take the assessments remotely from any device be it a smartphone, tablet or desktop. I love the way it works. Pros The tool allows me to create assessments in a variety of formats be it beginner MCQ’s, skill-based, or objective questions. It is not just user-friendly but is also a reliable source to measure individual employee skill-set. It helps to generate instant reports based on several factors such as time taken to complete the test, level of difficulty, the number of questions answered and left unattempted. Cons So far so good. No such cons faced up till now. Planning to try out other products as our business needs expand. Review Source Hemant I. Director of engineering and delivery Used the software for: 1-3 years ### "Mettl for your recruitment needs " June 10, 2024 5.0 Pros Ease of setting up assessment, Great library of inbuilt questions, Ease of use, Easy to check the results and responses of assessment, Easy Admin screens Cons There was Nothing that we dislike, everything is great. Review Source Verified Reviewer Associate Director Used the software for: 3-5 years ### "Outstanding assessment tool ever exists " May 31, 2024 5.0 Pros 1\. Excellent design and info panel 2. Easy to share with external candidates 3. Super protected and apt for usage Cons 1\. Email goes to spam box frequently 2. A bit expensive Review Source Ankita K. Project Manager Used the software for: 1-3 years ### "Mettl Assessment Review" June 10, 2024 3.0 Overall decent experience on platform and good customer support Pros Good amount of question bank for different skills to choose from. It helps us to add in our assessment to gauge the resource overall. Cons The questions in question bank are not reviewed properly, and should give option to select only reviewed/valid questions while adding in assessments. Since we come from construction industry, would like good question bank to gauge knowledge around civil engineering & architecture Review Source R Reviewer Counselor Used the software for: Less than 1 year ### "worst experience" June 8, 2019 1.0 It was a horrible experience. if there was an option of negative marking ; I would give negative marking instead of zero. Your so called Business Development people have no sense to talk to clients. It seems as if we are the one serving you . Pros NOTHING AT ALL!!!!! there were various glitches in the software and almost 50 percent of my team faced it Cons i did not like any thing and my team also complained about various glitches Review Source R Reviewer Senior manager Hr Used the software for: 1-3 years ### "Assessment " June 10, 2024 4.0 It has been great so far and \[sensitive content hidden\] who is our pic has always been responsive Pros The results are fast and the support has been great l Cons Nothing I can think of. However it would be easier if there is a spoc for all internal employees be given a spoc instead of account manager of client being spoc Review Source VR Verified Reviewer Manager - HR Used the software for: Less than 1 year ### "Savior for enterprise, small and medium sized businesses" September 13, 2018 4.0 I loved it. It works well and gives the desired results. You can use it the way you want. What else do you require? For me, it does a great job! Pros Using this tool, any business can create standardized assessments according to their requirements. It provides everything such as the test library, customization, reporting feature and what not that is required to create a relevant test. It is a perfect solution no matter which purpose your choose be it to recruit candidates or assess your employees. The best part is you don’t have to solely rely on face-to-face interviews where biases might creep-in. It’s more of a holistic assessment model that I think should be the criteria for every growth-centric business. Cons Free trial should be extended a bit so that the user can get familiar with its features and basic functionalities. Review Source R Reviewer Officer - HR Used the software for: 1-3 years ### "Enhancing Flexibility and Customization" July 16, 2024 4.0 We have been using this tool for more than 2 years, which has been very helpful for conducting technical rounds. Pros Detailed Answer Reports Test Taker Video Monitoring Security Measures Section Timing Controls Cons Suggestions: Customizable Questions: Allow users to add their questions instead of only selecting from predefined ones. Single Section Option for Custom Tests: Provide an option to group all questions under a single section, particularly useful for campus recruitment. Flexibility in Question Difficulty: Sometimes, all relevant questions are of the same difficulty level. The current requirement to select a mix of easy, medium, and difficult questions can be restrictive. Please consider allowing more flexibility in question selection based on relevance rather than difficulty. Review Source VR Verified Reviewer HR Executive Used the software for: Less than 1 year ### "Proven technology still a long way to complete functionalities" May 14, 2019 4.0 We were trying to solve bulk hiring but somehow the test felt too cumbersome and lengthy , Also improvement on the dashboard regarding the account balance was never clear , could have been better and provided a real time number as and when a test has been attempted. Pros Real time updation of applicants and viewing their test reports and also their recorded test attempt. The Cons Verification of the candidates can be done in a better way as OTP is generated through the number provided by the candidate however cannot be verified whether the number is authentic or not , you can include verification through LinkedIn or any social media profiles for better background check. Once the test was abruptly submitted, candidates could not reattempt and cost was incurred on the client side. This can be done in a better way without occurrence of additional cost for reattempts Review Source R Reviewer Practice Manager Used the software for: 3-5 years ### "Helping Hand" June 17, 2024 5.0 Overall Value: Pros: Users generally feel that Mercer Mettl offers good value for money, especially considering the breadth of features and the ability to tailor assessments to specific needs. Cons: Some users might feel the pricing is high, especially for smaller organizations or for certain premium features. Pros Ease of Use: Pros: Many users find Mercer Mettl tools intuitive and user-friendly. The interfaces are often praised for being straightforward to navigate. Cons Cons: Some users may encounter a learning curve initially, particularly with more advanced features or customization options. Review Source R Reviewer CHRO Used the software for: Less than 1 year ### "It significantly improves our quality of hiring " March 28, 2019 5.0 Mettl has a very good sales and technical team they are available almost 24/7 Pros Cost Effective assessment salutation, Excellent customer experience, high flexibility for candidates, easy to understand results, bilingual ( English & Arabic tests) Cons \- If there is a bulk assessment like our situation 1000 of tests no Excel report showing details of each candidate in on sheet ( Full Name, email address, score, results ( Recommended, Moderately Recommended, Cautiously Recommended & Not Recommended) - No local or global benchmark (AVG Score) for each assessment. - No enough reports Review Source R Reviewer Project Manager Used the software for: 3-5 years ### "Review - Samudhra Marine" June 10, 2024 4.0 Pros Ease of use Reporting structure& analysis Cons Customer support On certain times the response was slow Review Source R Reviewer Project and People Developement Manager Used the software for: Less than 1 year ### "Thanks to Mettl" May 10, 2019 5.0 Mettl has helped us for a campus hiring drive. We had to conduct an aptitude test for close to 200 people at once and with Mettl, it was a piece of cake. We are a small company and all of us play multiple roles and we hardly have any time to do many interviews especially for lateral hiring where you have to screen individually. We wanted to do lateral hiring and wanted to use mettl to save time with the coding test being given to candidates remotely. However, the cost and minimum recharge was not making sense for us as we do lateral hiring once in 3 or 4 months. When we decided that we would want to do a campus hiring and we would be taking 200 tests all at once, the recharge and the price made sense and it was a quick and easy solution to go for. The tool worked well on the day of hiring except for a few candidates who had network issues and the tests had to be started again from scratch. Pros The ease of use to plug and play different questionnaire from the Mettl's database and make use of it. We can also create our own questionnaire as well. Any test is divided into multiple modules and the ability to pick and choose which module to pick and which ones to leave or combine multiple modules into one test is just amazing. Having a coding test is also a blessing for lateral hiring Cons Honestly, haven't used it extensively to find out what I dislike most but overall it's a good tool. Review Source R Reviewer Associate Manager HR Used the software for: 3-5 years ### "Good platform to asses the resource" June 10, 2024 4.0 Helps in recruiting highly-skilled, productive, efficient and knowledgeable employees in less time Pros Mettl proctored test plat form is better with good features and now even UI is good Cons Not much improve on pricing based on usage not on duration. Review Source R Reviewer Risk Analyst(Quality Control) Used the software for: Less than 1 year ### "Awesome Tool to Assess Remote Employees" September 11, 2018 5.0 A great product! It is easy to use, has an intuitive interface, comes with the automated administration of assessments, and helps to track remote employees without any hassle. Pros I am running a customer-centric business due to which now and then I need to provide training and assessments to my team to enhance their knowledge, skills and at the same time to assess their cognitive abilities. I am using this tool since one year to evaluate my team especially those who are working remotely. With this tool, I can easily monitor multiple remote employees simultaneously via live video. All I need is a device and the Internet connection. For me, this tool does a perfect job! Cons Need to increase the number of relevant questions for preparing assessments, rest is fine. Review Source MR Mahendra R. IT Advisor Used the software for: Less than 1 year ### "Quick and Value Added, time saving " July 5, 2024 4.0 Very nice platform to evaluate candidate job role assessment. It makes recruiter tasks very easy and helps to pick right candidate for the business. Pros Easy , fast and less overhead of handling candidate assessment. Cons Using the online candidate assessment platform has been a game-changer for our hiring process. It offers a seamless experience from start to finish, allowing us to efficiently screen and evaluate candidates. The platform's intuitive interface makes it easy to create customized assessments tailored to our specific job requirements. We particularly appreciate the detailed analytics and insights provided, which help us make informed decisions quickly. Overall, it has significantly streamlined our recruitment efforts, saving time and ensuring we find the best fit for our team Review Source R Reviewer CEO Used the software for: 3-5 years ### "Efficient & Ease to Use" January 24, 2020 5.0 Mettl helped us evaluate candidates in areas that are very difficult to ascertain through traditional job interviews. Additionally, we used Mettl to screen candidates early in the hiring process to save our hiring managers time and reduce interviews that weren't likely to lead to offers. Pros Mettl's assessments are easy to use, cost effective, and available for a wide range of skill sets and job functions. Cons My only complaint was the billing setup. Rather than have a simple credit card system that would automatically charge based on usage I had to keep buying credits via paypal whenever we were running low. Review Source Verified Reviewer Consultant Used the software for: Less than 1 year ### "User interface for exam management is not friendly." June 10, 2024 4.0 Not very happy. Was struggling with the Web UI Pros Not able to give anything positive. The mesnus were really unfriendly. Cons Most difficult to take reports. When a prblem is reported, suddenly changed it Review Source R Reviewer Founder Used the software for: Less than 1 year ### "Saves both time and money!" September 11, 2018 5.0 Pros The best tool for those who want to save their time and money. Simply choose a format, design, layout, and questions from the test library and you are all set to go! Helps in recruiting highly-skilled, productive, efficient and knowledgeable employees in less time. No need to invest in other recruitment resources hence it saves your money. Cons Question library can be improved by adding appropriate questions for each domain. Review Source R Reviewer TRAINING AND DEVELOPMENT Used the software for: 3-5 years ### "Recruiting right candidate" June 10, 2024 5.0 Overall concern is excellent, with this talent Assessment we easily finalize the candidates. Pros excellent questionaries to recruit right person for their role Cons Everything is excellent. Verification process excellent. Review Source R Reviewer Technical and Business Development Engineer Used the software for: 1-3 years ### "Mercer Mettle Product Review " June 17, 2024 4.0 Pros Reporting/Analytics.This is quite okay. Cons Customer Support. There is also need for more trial videos for education before purchase. Review Source R Reviewer Sr Manager Learning and Development Used the software for: Less than 1 year ### "A Great Way to Assess Your Talent" June 17, 2024 5.0 We used this assessment to identify high potential employees within the organization. Overall, a great experience. Pros The ease of usage for the employees and overall tracking mechanism Cons The interface of the assessment can be improved Review Source R Reviewer Senior Associate, Technology Used the software for: 3-5 years ### "A quality platform for conducting online assessments " May 7, 2019 4.0 Pros 1\. Provides large number of assessments in various domains and for various roles. 2. We get a warning as soon as the window is focus out. 3. Provides easy navigation within different sections of assessment and questions. 4. We can mark question for reviewing it later. Cons 1\. It takes more time to load. 2. It can add more security features to avoid tampering. Review Source R Reviewer Operations Coordinator Used the software for: 3-5 years ### "Test your knowledge & move for next step & apply for particular role in short time, we can say also machine." June 26, 2024 5.0 Its is good portal to take test in short time & bulk candidate without wasting time from home. In future that will help more in collages & school level also. Pros Proctoring task: 1)Its help to go on live mode any candidate & observe his behavior accordingly give instructions & guide them. 2)We can get alert like mobile phone detected; additional person found, looking away from screen & partially visible continuously. Cons We have noticed following things least like during the assessment. 1)Any object will near to candidate then its c aptured as additional person is there. 2)Candidate is moving hand to near to ear then its capturing as mobile phone is detected. 3)Some times messages are not delivered to candidate & candidate also not responding Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.