---
title: "Acefone Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Acefone Software - reviews, pricing plans, popular comparisons to other VoIP products and more."
source_url: "https://www.capterra.com/p/264770/Acefone/"
page_type: "product"
language: "en"
---

# 

 Acefone Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 20, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Acefone

## What is Acefone?

Acefone is a VoIP solution provider trusted by 10,000+ reputed companies. From guaranteed 99.5% uptime and 24x7x365 support to unlimited calling, get everything your business needs for flawless customer service and butter-smooth operations. Expand your outreach and maximize your conversions anytime, anywhere. Truly, with Acefone, you always get the best.

## What is Acefone used for?

[VoIP](https://www.capterra.com/voip-software/)[Business Phone Systems](https://www.capterra.com/business-phone-systems-software/)[Softphone](https://www.capterra.com/softphone-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 135 user reviews

Reviews sentiment

Positive

92%

Neutral

1%

Negative

7%

Starting price

$19.99

Per User, Per Month

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

-   Call Center / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Acefone?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.acefone.com/uk/&name=Acefone)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Acefone

4.6 (135)

VS.

[4.7 (209)](https://www.capterra.com/p/218251/Wildix/reviews/)

Starting Price

$19.99

Per User, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (135)

Ease Of Use

4.6 (698)

Value For Money

4.6 (102)

Value For Money

4.2 (678)

Customer Service

4.6 (106)

Customer Service

4.6 (648)

## Acefone alternatives

[4.4 (467)](https://www.capterra.com/p/158704/3CX/reviews/)

Starting price

$350.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

Highest Rated

[VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)

[4.8 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/)

Starting price

$1.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/203084/VoIP-ms/)

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

[4.5 (11,135)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

Starting price

$4.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/168668/Microsoft-Teams/)

[Nextiva](https://www.capterra.com/p/175788/Nextiva/)

[4.6 (919)](https://www.capterra.com/p/175788/Nextiva/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/175788/Nextiva/)

[View all alternatives](https://www.capterra.com/p/264770/Acefone/alternatives/)

## FAQs about Acefone

Overview

### What problems does Acefone solve?

Acefone solves business calling setup delays, weak remote-call handling, and disconnected CRM workflows by providing easy onboarding, mobile and web calling, number changes, and integrations with Zoho and HubSpot. Small businesses, entrepreneurs, sales teams, and support teams benefit most when they need reliable phone service without heavy technical effort.

Answer based on 86 reviews

Overview

### Which roles and teams benefit most from Acefone?

Acefone is most used by business leaders, operations managers, and customer-facing teams that need reliable cloud calling and call handling. Directors, CEOs, and owners use it to oversee business communications, while managers, consultants, and business development teams rely on it to route calls, support clients, and improve responsiveness.

Answer based on 135 reviews

Overview

### What company size and industries is Acefone built for?

Acefone is positioned for medium and large enterprises, but 97% of reviewers come from small businesses, with Information Technology and Services leading at 10%. It also appears often in Financial Services and Accounting, each at 7%, indicating use across service-based sectors despite the enterprise-focused catalog positioning.

Answer based on 135 reviews

Features and Usability

### What are the key features of Acefone?

Acefone includes core cloud telephony features like VoIP calling, IVR, call routing, call recording, and virtual extensions. Differentiators buyers mention most are mobile and browser access, CRM integrations with Zoho and HubSpot, and dashboard-based call handling, with setup and onboarding often discussed alongside everyday ease of use.

Answer based on 53 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Acefone starts at $19.99 per user/month for the Professional plan, with the Ultra plan at 29.99; both exclude VAT. There’s no free trial listed. Reviewers often call the pricing reasonable and cost-effective, though some mention a 3-user minimum, chargeable number porting, monthly renewals, and limited included minutes rather than unlimited calling.

Answer based on 33 reviews

Integrations

### Which third-party tools and platforms does Acefone integrate with?

Acefone integrates with Pipedrive and approximately 10 cataloged platforms, including Bitrix24, Freshdesk, Google Workspace, HubSpot CRM, Microsoft Teams, Salesforce Desk, Zendesk Suite, and Zoho CRM. It also connects with Dynamics 365 Customer Voice, Kapture, and LeadSquared for CRM, support, and collaboration workflows.

Answer based on 9 reviews

Getting Started and Support

### What training and onboarding options does Acefone offer?

Acefone provides live online sessions, documentation, and videos for training. Live online sessions support guided setup and direct instruction, documentation offers written reference material, and videos provide self-paced walkthroughs for learning features and reviewing steps as needed.

Getting Started and Support

### What customer support options does Acefone offer, and how do users rate the experience?

Acefone offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live rep, and chat. Users often describe support as responsive, patient, and helpful during setup, with remote assistance resolving issues quickly. Some reviewers, however, report weak technical troubleshooting, confusing documentation, and unresolved service problems.

Answer based on 50 reviews

Ease of use

### Is Acefone easy to use?

Acefone feels easy to use for many teams, with a clear dashboard, simple navigation, and access across web and mobile. Small businesses and first-time VoIP users often find setup manageable, especially with CRM integrations, though some users report frustrating onboarding, service issues, or a steeper learning curve during early use.

Answer based on 28 reviews

## Who uses Acefone?

Based on Capterra reviews from the past 5 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Features

AI summary

Based on 2,504 VoIP reviews

Capterra data shows that buyers of VoIP rank the following features as their top priorities:

-   **Online Voice Transmission** (**58%** of reviewers rated this feature as critical)
-   **Call Routing** (**49%**)
-   **Mobile Access** (**56%**)

Acefone supports all three of the features reviewers rate most highly: **Online Voice Transmission**, **Call Routing**, and **Mobile Access**. Together, these capabilities help businesses maintain clear internet-based calling, direct calls to the right people faster, and stay connected from anywhere, allowing teams to respond more quickly and manage communication more efficiently.

Online Voice Transmission

4.7 (10)

10.00% of 10 reviewers that rated this feature as important or highly important

Transmit voice and other information digitally

Mobile Access

4.6 (11)

18.18% of 11 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Voice Mail

4.4 (10)

20.00% of 10 reviewers that rated this feature as important or highly important

Computer-based system that allows users to send and receive voice messages

Alerts/Notifications

4.9 (8)

25.00% of 8 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Call Routing

4.4 (16)

6.25% of 16 reviewers that rated this feature as important or highly important

Sends voice calls to a specific queue based on predetermined criteria

Call Recording

4.4 (13)

15.38% of 13 reviewers that rated this feature as important or highly important

Record the audio of phone conversations for quality assurance purposes

Acefone 84 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes
- Audio Calls: Ability to make voice calls within the system
- Audio/Video Conferencing: Audio/Video Conferencing
- Auto-Dialer: System that automatically dials calls
- Automated Attendant: A voice menu system or virtual receptionist that transfers callers to an extension without going through a telephone operator.
- Automatic Call Distribution: Distribute/route/connect calls
- Call Center Integration: Integration with third-party call center software
- Call Center Management: Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.
- Call Conferencing: Facilitate virtual conferences that connect multiple people remotely
- Call Disposition: Track and report on call outcomes
- Call List Management: Manage and track all past and future calls.
- Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance
- Call Queues: Place callers on hold sorted in line based on the order of the incoming calls until the next available agent can pick up the call
- Call Recording: Record the audio of phone conversations for quality assurance purposes
- Call Reporting: Track and report on all incoming and outgoing calls
- Call Routing: Sends voice calls to a specific queue based on predetermined criteria
- Call Screening: View caller ID details such as name and number and determine how to respond by prioritizing or blocking it
- Call Scripting: Provide agents with a typical response for common call subject matter
- Call Tracking: Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number
- Call Transfer: Transfers live calls to other agents
- Call Whispering: Displays a personalized message to the receiver of the call, offering details about the reason or origin of the call.
- Callback Scheduling: Schedules callback times
- Caller ID: Identify the number and contact information of a caller before answering the phone
- Caller Profiles: Store caller information within an accessible database
- Chat/Messaging: Communicate using direct chat or messages within the system
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Computer Telephony Integration: Computer-telephony integration is the use of computers to manage telephone calls
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contact Management: Manage, organize, and store contact information
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customizable Reports: Alter the layout and content of reports
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Import/Export: Import and export data to and from software applications
- Data Security: Protect sensitive data for digital privacy
- File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more
- File Transfer: Move files across different systems or networks
- For Cloud Phone Systems: For Cloud-based phone system that sends and receives calls via the internet.
- HD Audio/Video: High-definition audio and/or video capabilities
- Inbound Call Center: A call center that primarily receives calls, typically customer service focused
- Interaction Tracking: Track interaction history by documenting conversations for contacts
- IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response
- Mobile Access: Access software remotely via mobile devices
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
- Multi-User Collaboration: Two-way actions and communication between multiple users in real time
- Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service
- On-Demand Recording: Record the audio of phone conversations for quality assurance purposes
- Online Voice Transmission: Transmit voice and other information digitally
- Outbound Call Center: A call center that primarily makes calls, typically sales focused
- PBX: Telephone system that allows users to connect internally as well as place and receive external phone calls
- Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Predictive Dialer: System calls multiple numbers at once and connects the agent to the first number that answers
- Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity
- Queue Management: Monitor wait time and abandonment for incoming requests that have not been routed
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Chat: Engage in direct, instant messaging with customers, users, etc.
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Recording: Record live video calls to play later
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Scheduled Recording: Automatically record calls at predetermined times
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- SIP Trunking: Enables the connectivity to send and receive calls over the internet
- SMS Messaging: Send messages via SMS
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Two-Way Audio & Video: Presenter can see and hear participants and vice versa
- Unified Communications: Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration
- Video Conferencing: Connect with meeting participants remotely over video
- Voice Mail: Computer-based system that allows users to send and receive voice messages
- Voicemail Transcription: Transcribe voicemail audio messages to written text that is sent over email
- VoIP Connection: Place/receive calls through voice over IP connection

---

Get Advice

We can help you find the software with the features you need.

Features

4.6 (135)

4.6

Based on 135 reviews

## Pricing

Value for money

4.6 (102)

[View pricing plan details](https://www.capterra.com/p/264770/Acefone/pricing/)

Professional

$19.99

Per User,Per Month

It includes:

-   1000 Local Minutes
-   24x7 Customer Support
-   Analytics and Reporting- CDR + Analytics
-   Android
-   Assisted Onboarding
-   Auto Provisioning
-   Call Barging
-   Call Conferencing
-   Call Flip
-   Call Group
-   Call Recording (Paid Add-on)
-   Call Transfer
-   Call Whisper
-   Chargeable Porting
-   Desktop and Chrome Support
-   HD Voice Calling
-   Ios
-   IVR (Virtual Receptionist)
-   Mobile Twinning
-   Real-Time Call Monitoring
-   Roles and Permissions
-   Schedule Email Reports
-   Unlimited Inbound Minutes
-   Voicemail to Email

Ultra

$29.99

Per User,Per Month

It includes:

-   24x7 Customer Support
-   Analytics and Reporting- CDR + Analytics
-   Android
-   Assisted Onboarding
-   Auto Provisioning
-   Call Announcement
-   Call Barging
-   Call Conferencing
-   Call Flip
-   Call Group
-   Call Queue
-   Call Recording
-   Call Transfer
-   Call Whisper
-   Desktop and Chrome Support
-   HD Voice Calling
-   Integration Suite
-   Ios
-   IVR (Virtual Receptionist)
-   Mobile Twinning
-   Number Porting
-   Real-Time Call Monitoring
-   Roles and Permissions
-   Schedule Email Reports
-   Unlimited Inbound Minutes
-   Unlimited Local Minutes
-   Up to 10 Participants in Unlimited Audio Conferencing
-   Voicemail to Email

Value for money

4.6 (102)

4.6

Based on 102 reviews

## Integrations

[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[

Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[

Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[

LeadSquared](https://www.capterra.com/p/130199/LeadSquared/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (106)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (106)

4.6

Based on 106 reviews

## User reviews

Overall rating

4.6

Based on 135 reviews

Filter by rating

5(110)

4(14)

3(2)

2(0)

1(9)

Mentioned topic

Sorted by most recent

Dhirendra B.

Sys Admin

Computer & Network Security

### "Please stay away, from this company."

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

April 1, 2026

Extremely poor service, I have used thier service for 20 days along with thier another company called TheRealPBX, the call drops very frequently, and they might be transferring those calls illegally to somewhere else, when I submitted the tickets rergarding breaking voice and call issues, along with recording all they will do is, do a ping test to one of thier voip servers and would do a test call every time. but the issue is, they use thier own DID for Test call, which is from vonage while they provide a third party Toll free number when you opt for thier service, and as they are hosted probably, in the same servers, the issue wont show up, no matter how many recordings you send, they will ignore it and ask to send them again, and again will keep repeating Ping test and test call, while marking the ticket resolved just by test call.

Pros

Nothing. There is absolutely nothing good about thier service. Please stay away, they are not genuine providers.

Cons

Bad Customer Support Customer Support Executive are not technically qualified. They are using grey routes to provide service.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Sachin K.

manager

Non-Profit Organization Management

### "Don't buy acefone, After paying them they don't care"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

February 23, 2026

Don't buy acefone, After paying them they don't care, take 5-7 days to do just onboarding, never inform any updates, costlier than tata tele services. Feels like not genuine company

Alternatives considered

[ignio](https://www.capterra.com/p/10033899/ignio/)

Reasons for choosing Acefone

Don't buy acefone, After paying them they don't care

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Bill O.

President

Financial Services

### "Misleading Product & Terrible Customer Service – Stay Away!"

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

0/10

March 27, 2025

I had a terrible experience with Acefone.com. Their agent, \[sensitive content hidden\] , completely misrepresented their product. I was told I was purchasing a Predictive Dialer, but after digging into the features, it turns out it’s just an Auto Dialer — and when I called him out on it, he insisted they were the same thing (they’re not). To make matters worse, the system is outdated, clunky, and lacks basic features like voicemail detection. When I asked for a refund of the $100 I had already paid, I was told it wasn't possible. Total rip-off. Do yourself a favor and avoid this company at all costs.

Pros

Nothing unless you like to completely waste your time

Cons

Very cumbersome and antiquated auto dialer from the early 2000's Doesn't even have voicemail detection

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SB

Steve B.

Owner

Construction

### "Buyer beware "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

September 17, 2024

Poor and would not recommend - hard to deal with and they hold your number hostage.

Pros

Pricing was ok - although a minimum of 3 users

Cons

The text never got working - they are blocking my port to another company. I am trying to cancel my plan but some mysterious department has to do it but i can never get them on the phone.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VN

Vernon N.

Manager

Education Management

### "Buyer beware"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

August 30, 2024

Billing was a nightmare. I thought I was set on autopay. I was not. I paid into my "credit" and got a charge from RealPBX. Which made me question. Tickets made for support and billing went through RealPBX as well. But my tickets were just ignored when I requested help for billing and support until I called and complained.

Pros

They were eager to set up my account, that is about it

Cons

When I requested to close out my account , then all of these charges came up. Charging for numbers to be ported from, stating that the numbers were given by Acefone, when they were ported from another provider. I was told that only could register line to two devices and then told that was not the case.. So many intances of say one thing but experience differently. I regret ever choosing Acefone. Beware!

Switched from

[VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)

Unlimited minutes. And auto call attendant.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MN

Mohammed Nakash N.

Director

Airlines/Aviation

### "\[sensitive content hidden\] "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 29, 2024

Pros

Just spoken to one of the customer representative \[sensitive content hidden\] who was very efficient in his work explained everything to me in a perfect manner hats off to the guy .

Cons

no cons so far faced

Switched from

[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)

Reasons for choosing Acefone

Because of the friendly customer support

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SA

Shamsul A.

Director

Wholesale

### "Excellent Customer Support by \[sensitive content hidden\]"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 24, 2024

Execellent customer care and technical rendered by \[sensitive content hidden\] I just started Acefone but the customer support by \[sensitive content hidden\] and his technical skill and professionalism gave me confidence to be ease with Acefone. I recommend management to reward him and keep him with Acefone.

Pros

I just started Acefone but the customer support by \[sensitive content hidden\] and his technical skill and professionalism gave me confidence to be ease with Acefone. I recommend management to reward him and keep him with Acefone.

Cons

I am happy so far with ACEFONE. I just started Acefone and it is too early to recommend on this.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

IC

Ian C.

Company Director

Computer Software

### "Awesome support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 18, 2024

Awesome! Aman was so helpful and really understood the needs of our business.

Pros

How helpful the support was in setting up the system

Cons

That the call quality wasn't so good but found out this was because we were using the wrong software

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NB

Nirav B.

CTO

Staffing and Recruiting

### "Value for Money !"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 14, 2024

Pros

Recommended for Startup and User-friendly portal can be managed easily.

Cons

Mobile App can be improvised, there are many competitors where each one has their good feature evaluate that and implement so all things can be covered.

Alternatives considered

[Hosted VoIP PBX](https://www.capterra.com/p/120469/Hosted-VoIP-PBX/)

[Vonage Business Communications](https://www.capterra.com/p/159047/Vonage-Business/)

[CallHippo](https://www.capterra.com/p/159578/CallHippo/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AS

Abdul S.

Director

Transportation/Trucking/Railroad

### "Excellent "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 7, 2024

Pros

All excellent fantastic excellent customer service cost effective

Cons

Nothing everything superb no complaints best service

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/264770/Acefone/reviews/)

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