# Page 4 | Acefone Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Acefone the right VoIP solution for you? Explore 134 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/264770/Acefone/reviews

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Acefone

4.6 (134)

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Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 4 - Reviews of Acefone

## Showing most helpful reviews

Showing 76-100 of 134 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AB

Ann B.  
Business Support Officer  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great OnBoarding"

March 25, 2022

5.0

Great Customer service team, very patient

Pros

Ease of use and value for money. Enjoyed the little introductory session with \[SENSITIVE CONTENT\], he was very patient as I'm a bit of a technophobe

Cons

Haven't used it enough to comment on this

Review Source

Response from Acefone

November 25, 2022

Thank you for your positive review. At Acefone, we are always working to give you the best customer service possible. We are glad you found our assistance helpful and features easy to learn. If there's anything else that you'd like to share, feel free to connect with us at contact@acefone.com or at 0800-084-3663. ~Team Acefone

GI

Glenn I.  
Recruitment Manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Really professional Service"

July 5, 2022

5.0

Pros

Early days but the software looks great but the service I have received from the team has been tremendous. Thank you \[SENSITIVE CONTENT\] for your help!

Cons

Still early days, so we'll see, hopefully it remains silmple.

Review Source

Response from Acefone

November 25, 2022

Thank you Mr Matthew for your positive feedback. It is our top class customer service that allows us to help serve you better. We are glad that you found our services user-friendly and easy to set up. If you have any queries, you can always reach out to us at contact@acefone.com or give us a call at 0800-084-3663. ~Team Acefone

AF

Amy F.  
Accounts Assistant  
Computer Software  
Used the software for: I used a free trial

### "Acefone review"

March 9, 2022

5.0

brilliant would highly recommend

Pros

Portal its self explanatory, very easy to navigate , staff are extremely helpful and easy to reach.

Cons

I have not faced any issues so far, using the trial at the moment

Review Source

Response from Acefone

November 25, 2022

Thank you for your review. Acefone's goal is to give you the simplest and best product experience ever. We welcome your positive feedback. It wouldn't have been possible without our remarkable support team. If you have any more experiences to share or concerns to be addressed, feel free to contact us at contact@acefone.com or give us a call at 0800-084-3663.

RS

Ranjit S.  
Mortgage Broker  
Financial Services  
Used the software for: Less than 6 months

### "Wonderful service provided by Acefone and their team specially \[SENSITIVE CONTENT HIDDEN\]"

December 22, 2020

5.0

Pros

The features of the software which attracted me the most. I liked the overall functionality of the software.

Cons

I liked everything about the software, it has quite a lot functionality which can help any organisation.

Reason for choosing Acefone

I liked the functionality of the software which made me choose this software for my company.

Review Source

Response from Acefone

April 23, 2021

Thank you for choosing Acefone and sharing your valuable feedback with us. With over 80 features on offer, our products have something for everyone. We are glad you found that advantageous to your business. If there's anything else you'd like to share, reach out to us at contact@acefone.com or at 0800-084-3663. ~Team Acefone

HS

Hector S.  
Sales Manager  
Financial Services  
Used the software for: Less than 6 months

### "Acefone Quality Review"

October 7, 2022

5.0

Pros

Initial impression is quite good great supportive staff and we are really impressed.

Cons

Hopefully everything goes well in future too, fingers crossed.

Review Source

Response from Acefone

November 25, 2022

Hello Mr Hector, Thank you for choosing Acefone. We are delighted to receive your positive feedback. Providing you with the best experience has always always been a priority. Thus, our support team works round the clock to assist you in all your queries. If there is anything else that you'd like to share or know more about, feel free to connect with us at 0800-084-3663 or at contact@acefone.com. ~Team Acefone

AN

Azfer N.  
CEO  
Information Technology and Services  
Used the software for: Less than 6 months

### "Acefone Value for Money"

April 28, 2022

5.0

Pros

Seriously fast process, made very easy by the Sales Team and followed up immediately by technical support. A very proactive team all round.

Cons

Currently we have not used the software extensively yet for us to make a rating.

Review Source

Response from Acefone

November 25, 2022

Hello, Thank you for taking time to share your positive feedback. Acefone's services are aimed at transforming businesses into modern workspaces. We are glad that we can be of assistance to you in achieving that. Feel free to reach out to us at contact@acefone.com or give us a call at 0800-084-3663. ~Team Acefone

NW

Neil W.  
Officer  
Defense & Space  
Used the software for: Less than 6 months

### "New Buyer Opinion"

June 9, 2022

5.0

Really positive

Pros

Service and assistance by support team is really good - thank you

Cons

Not yet identified any disadvantage - thank you

Reason for choosing Acefone

Service

Review Source

Response from Acefone

November 25, 2022

Hello, Thank you for your review. Our team works day and night to provide you the best experience we can. Acefone's services are aimed at transforming businesses into a modern workspace. You can connect with us at contact@acefone.com or call us at 0800-084-3663. ~Team Acefone

LMS

La Marcus S.  
Business Transformation Lead  
Management Consulting  
Used the software for: Less than 6 months

### "Acefone works with my CRM!"

March 17, 2022

5.0

Pros

It's great that I finally have a phone system that connects to Zoho CRM

Cons

Would be great to have a more modernized user interface

Review Source

Response from Acefone

November 25, 2022

Thank you Mr La Marcus, for your positive review. We at Acefone pride ourselves on the diligence of our service team and are glad you liked our solutions. We are constantly working on making the solution even more user friendly to empower you to do basic things all by yourself If you still have any queries, you can always reach out to us anytime at contact@acefone.com or give us a call at 0800-084-3663. ~Team Acefone

SS

Sandra S.  
Broker  
Real Estate  
Used the software for: 2+ years

### "Acefone reviewer"

October 3, 2023

5.0

Very Good

Pros

I appreciated the customer support in helping to set up the system. Everyone is most helpfull.

Cons

Not familiar with all aspects yet of the system as of yet.

Review Source

WA

William A.  
Director  
Financial Services  
Used the software for: Less than 6 months

### "Great service "

January 12, 2021

5.0

Great for remote working.

Pros

easy set up with great help from customer service. Lots of useful features

Cons

No downside to this service so far. So cannot comment on any problems yet.

Reason for choosing Acefone

A real person talked to me and helped me choose what I needed. They answered all my questions there and then.

Review Source

Response from Acefone

April 23, 2021

Thank you for choosing Acefone and sharing your valuable feedback with us. We are always there to help you decide what is best for your business. Hence, we encourage our agents to help you make the right decision. If there's anything else you'd like to share, reach out to us at contact@acefone.com or at 0800-084-3663. ~Team Acefone

NJ

Nadia J.  
owner  
Performing Arts  
Used the software for: Less than 6 months

### "Great Value"

June 30, 2022

5.0

Pros

Great value and lots of features for the price!

Cons

Interface is not as easy as other programs but the functionality is there so it isn't too much of a drawback.

Review Source

Response from Acefone

November 25, 2022

Thank you Ms Nadia for your positive feedback! We are glad you found Acefone systems friendly and easy to set up. Rest assured, our teams are constantly working to empower you with the latest tools so that you can take your business to new heights. If you have any queries, you can reach out to us at contact@acefone.com or give us a call at 0800-084-3663. ~Team Acefone

RB

Rida B.  
Managing director  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Great Service & support "

October 19, 2022

5.0

Pros

Very organised & user friendly.. cutting edge technology

Cons

I didn't like the user interface colour of the platform

Review Source

Response from Acefone

November 25, 2022

Thank you for your kind words. Our team focuses on providing the best customer services possible to help you take your business forward. We regret that you didn't appreciate the color combination of the user interface much. However we'll try to make it more apealing in the near future If you have any questions, you can always reach out to us at contact@acefone.com or give us a call at 0800-084-3663. ~Team Acefone

RM

Roberto M.  
head of centre  
Education Management  
Used the software for: Less than 6 months

### "Good Onboarding"

August 8, 2022

4.0

Pros

Help with features needed to set up business

Cons

Nothing for now, it's all working fine. I will upload my own messages, and we will see how this goes.

Review Source

Response from Acefone

September 12, 2022

Hi Roberto, Thank you for sharing your valuable feedback. At Acefone, we take great pride in delivering the best onboarding experience for our customers. We assure you that our products and services are as smooth as our onboarding process. Should you face any issues in the future, do drop us an email at contact@acefone.com or call us at 0800-084-3663 - Team Acefone

DR

Daniel R.  
Director  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "First Day"

January 12, 2022

5.0

Pros

The system seems very easy to use and the solution covers my needs.

Cons

It's difficult to say at this time as I haven't used this extensively yet.

Review Source

Response from Acefone

February 4, 2022

Hi Daniel, Welcome to the Acefone family! Thank you for choosing us and for your kind words. We look forward to serving you in case of any queries and hope that you have a pleasant journey with us. If you ever need any assistance, our support team is always available at 0800-084-3663. Otherwise, you can always drop us an email at contact@acefone.com. ~Team Acefone

LP

Lyndsay P.  
Marketing  
Events Services  
Used the software for: Less than 6 months

### "Still getting set up, but so far so good!"

September 15, 2022

4.0

Pros

The customer service team are prompt and extremely responsive

Cons

So far seems good although we have only today configured our phones. But the support team have been very helpful.

Review Source

Response from Acefone

November 25, 2022

Hello Ms Lyndsay, We appreciate your kind words and will surely forward them to the support team. We're more than happy to assist your business with our solutions. In case you face any difficulty in the future, reach us anytime at contact@acefone.com or 0800-084-3663. ~Team Acefone

SD

Sue D.  
Company Secretary  
Environmental Services  
Used the software for: Less than 6 months

### "Acefone onboarding review"

September 7, 2022

5.0

Pros

Price point was a consideration. The help service with onboarding has been excellent.

Cons

As of the moment I don't have any idea about the calls.

Review Source

Response from Acefone

November 25, 2022

Thank you for your positive feedback Ms Sue! At Acefone, we follow a customer first approach towards everything. Hence, our support team ensures you you get a smooth experience and all your requirements are fulfiled within time. If you face any issues in the future, you can always reach out to us at contact@acefone.com or give us a call at 0800-084-3663. ~Team Acefone

BM

Bruno M.  
Managing Director  
International Trade and Development  
Used the software for: Less than 6 months

### "Acefone setup and review"

June 30, 2022

5.0

Pros

Ease of use and immediate technical support

Cons

First day of use, will need a week or so in order to assess properly

Review Source

Response from Acefone

November 25, 2022

Thank you for choosing Acefone and sharing your valuable feedback with us, Mr Bruno. We really appreciate it! Our team has been constantly working towards better customer services and technical support. We are happy to hear that your pleasant experience and we intend to keep it this way. Feel free to connect with us anytime for any further assistance at contact@acefone.com or 0800-084-3663. ~Team Acefone

NA

Numaan A.  
CEO  
Information Technology and Services  
Used the software for: Less than 6 months

### "NDF Digital - Easy to use"

May 26, 2022

5.0

Pros

Friendly customer services, helpful team, helped me set up the system integrate with zoho as well as demos.

Cons

The system is running perfectly so I have nothing bad to say.

Review Source

Response from Acefone

November 25, 2022

Thank you Mr Numaan for choosing Acefone. We appreciate you sharing your valuable feedback with us. Our team is all ears when it comes to you. We value you choosing us when you could've gone anywhere else. If there's anything else you'd like to share, reach out to us at contact@acefone.com or on 0800-084-3663. ~Team Acefone

GF

Garrett F.  
Director  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great service and fantastic product"

July 15, 2022

5.0

Pros

The flexibility of the platform and how user friendly it is.

Cons

I can't think of anything at this early stage

Review Source

Response from Acefone

September 12, 2022

Hi Garrett, We are glad to know that you liked our services. At Acefone, we believe in going the extra mile to meet our customer's goals and fulfill their expectations. For us, your satisfaction as a customer is super important; hence, we have built our solutions that are user-friendly and easy to use. Please write to us at contact@acefone.com or call us at 0800-084-3663 anytime. - Team Acefone

AF

Aldair F.  
CRM Executive  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Review"

June 21, 2022

4.0

Pros

The IVR and Call menu services are really helpful.

Cons

Still in the testing phase, trying out all the services.

Review Source

Response from Acefone

November 25, 2022

Thank you for choosing Acefone and sharing your valuable feedback with us Mr Aldair. We appreciate you taking out the time to drop this review. Our support team works endlessly to provide you with the best assistance. If you still face any problems, you can always reach out to us at contact@acefone.com or give us a call at 0800-084-3663. ~Team Acefone

sS

sulaimaan S.  
Director  
Human Resources  
Used the software for: Less than 6 months

### "Acefone Review"

April 13, 2022

5.0

Pros

Ease of use Onboarding was successfully done

Cons

I just started the use of the phone. Copy paste feature can be adjusted

Review Source

Response from Acefone

November 25, 2022

Thank you Mr Sulaimaan for your positive feedback! At Acefone, we always strive to provide our customers with the best experience possible. We are glad you found our onboarding session helpful & we'll also try to work on your suggestion as soon as possible If you face any queries, you can always reach out to us at contact@acefone.com or give us a call at 0800-084-3663. ~Team Acefone

aB

andrew B.  
Director  
Veterinary  
Used the software for: I used a free trial

### "great "

March 31, 2022

4.0

great

Pros

only just settting up, everything looks great thus far

Cons

none as yet, everything looks as it should

Review Source

Response from Acefone

November 25, 2022

Thank you for your positive review. At Acefone, we always strive to provide our customers with the best experience possible. We are glad you found our services plausible and easy to use. If you have any further questions, you can always reach out to us at contact@acefone.com or 0800-084-3663. ~Team Acefone

mM

mohammed M.  
ADMIN  
Retail  
Used the software for: Less than 6 months

### "Good experience"

October 12, 2023

5.0

Pros

It was great connecting with acefone team with mo for onboarding journey and setup.

Cons

we are in the testing phase so cannot point anything at the moment.

Review Source

KD

Kaushik D.  
Operations Manager  
Building Materials  
Used the software for: Less than 6 months

### "Excellent Support"

August 10, 2022

5.0

Pros

User Friendly Software, easy to use and convenient.

Cons

As of now I am not able to think about this.

Review Source

Response from Acefone

November 25, 2022

Thank you for your valuable feedback Mr Kaushik. We're glad that you found our services efficient and easy to use. Acefone's solutions are designed for them to be easy to use and understand for our customers. We hope that you have a great experience with them. Please do connect with us in case you have any questions or concerns. You can write to us at contact@acefone.com or call us at 0800-084-3663. ~Team Acefone

RS

Robin S.  
Director  
Financial Services  
Used the software for: Less than 6 months

### "AceFone"

June 8, 2022

5.0

Good so far.

Pros

Easy software to use with intuitive features. Good support from \[SENSITIVE CONTENT\] when setting up.

Cons

None so far. Only just started to use it.

Review Source

Response from Acefone

November 25, 2022

Hello Robin, Thank you for adding value to our credibility. We are happy to learn that your experience with Acefone has been well so far. We are confident that you won't face any issues in the near future. If something does show up, reach out to us at contact@acefone.com or call us at 0800-084-3663. ~Team Acefone

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