# Page 4 | Acefone Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Acefone the right VoIP solution for you? Explore 135 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/264770/Acefone/reviews --- Acefone 4.6 (135) [View alternatives](https://www.capterra.com/p/264770/Acefone/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 1st, 2026 # Page 4 - Reviews of Acefone ## Showing most helpful reviews Showing 76-100 of 135 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JB John B. Tech Lead - Sr Architect Geospatial Apps & Insight Oil & Energy Used the software for: Less than 6 months ### "JBruton-Acefone Review" January 25, 2022 4.0 Ver Pros The additional features that are not standard with a landline. Cons windows download constantly asks for upgrades to be downloaded. Review Source Response from Acefone June 6, 2022 Hi John, Thank you for your review. At Acefone, we always strive to provide our customers with the best experience possible. We welcome your feedback. We would like to assure you that we have taken it into consideration and are working to improve our services. If you have any questions or problems, you can always reach out to us at contact@acefone.com or give us a call at 0800-084-3663. ~Team Acefone AB Ann B. Business Support Officer Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great OnBoarding" March 25, 2022 5.0 Great Customer service team, very patient Pros Ease of use and value for money. Enjoyed the little introductory session with \[SENSITIVE CONTENT\], he was very patient as I'm a bit of a technophobe Cons Haven't used it enough to comment on this Review Source Response from Acefone November 25, 2022 Thank you for your positive review. At Acefone, we are always working to give you the best customer service possible. We are glad you found our assistance helpful and features easy to learn. If there's anything else that you'd like to share, feel free to connect with us at contact@acefone.com or at 0800-084-3663. ~Team Acefone GI Glenn I. Recruitment Manager Marketing and Advertising Used the software for: Less than 6 months ### "Really professional Service" July 5, 2022 5.0 Pros Early days but the software looks great but the service I have received from the team has been tremendous. Thank you \[SENSITIVE CONTENT\] for your help! Cons Still early days, so we'll see, hopefully it remains silmple. Review Source Response from Acefone November 25, 2022 Thank you Mr Matthew for your positive feedback. It is our top class customer service that allows us to help serve you better. We are glad that you found our services user-friendly and easy to set up. If you have any queries, you can always reach out to us at contact@acefone.com or give us a call at 0800-084-3663. ~Team Acefone AF Amy F. Accounts Assistant Computer Software Used the software for: I used a free trial ### "Acefone review" March 9, 2022 5.0 brilliant would highly recommend Pros Portal its self explanatory, very easy to navigate , staff are extremely helpful and easy to reach. Cons I have not faced any issues so far, using the trial at the moment Review Source Response from Acefone November 25, 2022 Thank you for your review. Acefone's goal is to give you the simplest and best product experience ever. We welcome your positive feedback. It wouldn't have been possible without our remarkable support team. If you have any more experiences to share or concerns to be addressed, feel free to contact us at contact@acefone.com or give us a call at 0800-084-3663. RS Ranjit S. Mortgage Broker Financial Services Used the software for: Less than 6 months ### "Wonderful service provided by Acefone and their team specially \[SENSITIVE CONTENT HIDDEN\]" December 22, 2020 5.0 Pros The features of the software which attracted me the most. I liked the overall functionality of the software. Cons I liked everything about the software, it has quite a lot functionality which can help any organisation. Reason for choosing Acefone I liked the functionality of the software which made me choose this software for my company. Review Source Response from Acefone April 23, 2021 Thank you for choosing Acefone and sharing your valuable feedback with us. With over 80 features on offer, our products have something for everyone. We are glad you found that advantageous to your business. If there's anything else you'd like to share, reach out to us at contact@acefone.com or at 0800-084-3663. ~Team Acefone HS Hector S. Sales Manager Financial Services Used the software for: Less than 6 months ### "Acefone Quality Review" October 7, 2022 5.0 Pros Initial impression is quite good great supportive staff and we are really impressed. Cons Hopefully everything goes well in future too, fingers crossed. Review Source Response from Acefone November 25, 2022 Hello Mr Hector, Thank you for choosing Acefone. We are delighted to receive your positive feedback. Providing you with the best experience has always always been a priority. Thus, our support team works round the clock to assist you in all your queries. If there is anything else that you'd like to share or know more about, feel free to connect with us at 0800-084-3663 or at contact@acefone.com. ~Team Acefone AN Azfer N. CEO Information Technology and Services Used the software for: Less than 6 months ### "Acefone Value for Money" April 28, 2022 5.0 Pros Seriously fast process, made very easy by the Sales Team and followed up immediately by technical support. A very proactive team all round. Cons Currently we have not used the software extensively yet for us to make a rating. Review Source Response from Acefone November 25, 2022 Hello, Thank you for taking time to share your positive feedback. Acefone's services are aimed at transforming businesses into modern workspaces. We are glad that we can be of assistance to you in achieving that. Feel free to reach out to us at contact@acefone.com or give us a call at 0800-084-3663. ~Team Acefone NW Neil W. Officer Defense & Space Used the software for: Less than 6 months ### "New Buyer Opinion" June 9, 2022 5.0 Really positive Pros Service and assistance by support team is really good - thank you Cons Not yet identified any disadvantage - thank you Reason for choosing Acefone Service Review Source Response from Acefone November 25, 2022 Hello, Thank you for your review. Our team works day and night to provide you the best experience we can. Acefone's services are aimed at transforming businesses into a modern workspace. You can connect with us at contact@acefone.com or call us at 0800-084-3663. ~Team Acefone LMS La Marcus S. Business Transformation Lead Management Consulting Used the software for: Less than 6 months ### "Acefone works with my CRM!" March 17, 2022 5.0 Pros It's great that I finally have a phone system that connects to Zoho CRM Cons Would be great to have a more modernized user interface Review Source Response from Acefone November 25, 2022 Thank you Mr La Marcus, for your positive review. We at Acefone pride ourselves on the diligence of our service team and are glad you liked our solutions. We are constantly working on making the solution even more user friendly to empower you to do basic things all by yourself If you still have any queries, you can always reach out to us anytime at contact@acefone.com or give us a call at 0800-084-3663. ~Team Acefone SS Sandra S. Broker Real Estate Used the software for: 2+ years ### "Acefone reviewer" October 3, 2023 5.0 Very Good Pros I appreciated the customer support in helping to set up the system. Everyone is most helpfull. Cons Not familiar with all aspects yet of the system as of yet. Review Source WA William A. Director Financial Services Used the software for: Less than 6 months ### "Great service " January 12, 2021 5.0 Great for remote working. Pros easy set up with great help from customer service. Lots of useful features Cons No downside to this service so far. So cannot comment on any problems yet. Reason for choosing Acefone A real person talked to me and helped me choose what I needed. They answered all my questions there and then. Review Source Response from Acefone April 23, 2021 Thank you for choosing Acefone and sharing your valuable feedback with us. We are always there to help you decide what is best for your business. Hence, we encourage our agents to help you make the right decision. If there's anything else you'd like to share, reach out to us at contact@acefone.com or at 0800-084-3663. ~Team Acefone NJ Nadia J. owner Performing Arts Used the software for: Less than 6 months ### "Great Value" June 30, 2022 5.0 Pros Great value and lots of features for the price! Cons Interface is not as easy as other programs but the functionality is there so it isn't too much of a drawback. Review Source Response from Acefone November 25, 2022 Thank you Ms Nadia for your positive feedback! We are glad you found Acefone systems friendly and easy to set up. Rest assured, our teams are constantly working to empower you with the latest tools so that you can take your business to new heights. If you have any queries, you can reach out to us at contact@acefone.com or give us a call at 0800-084-3663. ~Team Acefone RB Rida B. Managing director Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Great Service & support " October 19, 2022 5.0 Pros Very organised & user friendly.. cutting edge technology Cons I didn't like the user interface colour of the platform Review Source Response from Acefone November 25, 2022 Thank you for your kind words. Our team focuses on providing the best customer services possible to help you take your business forward. We regret that you didn't appreciate the color combination of the user interface much. However we'll try to make it more apealing in the near future If you have any questions, you can always reach out to us at contact@acefone.com or give us a call at 0800-084-3663. ~Team Acefone RM Roberto M. head of centre Education Management Used the software for: Less than 6 months ### "Good Onboarding" August 8, 2022 4.0 Pros Help with features needed to set up business Cons Nothing for now, it's all working fine. I will upload my own messages, and we will see how this goes. Review Source Response from Acefone September 12, 2022 Hi Roberto, Thank you for sharing your valuable feedback. At Acefone, we take great pride in delivering the best onboarding experience for our customers. We assure you that our products and services are as smooth as our onboarding process. Should you face any issues in the future, do drop us an email at contact@acefone.com or call us at 0800-084-3663 - Team Acefone DR Daniel R. Director Leisure, Travel & Tourism Used the software for: Less than 6 months ### "First Day" January 12, 2022 5.0 Pros The system seems very easy to use and the solution covers my needs. Cons It's difficult to say at this time as I haven't used this extensively yet. Review Source Response from Acefone February 4, 2022 Hi Daniel, Welcome to the Acefone family! Thank you for choosing us and for your kind words. We look forward to serving you in case of any queries and hope that you have a pleasant journey with us. If you ever need any assistance, our support team is always available at 0800-084-3663. Otherwise, you can always drop us an email at contact@acefone.com. ~Team Acefone LP Lyndsay P. Marketing Events Services Used the software for: Less than 6 months ### "Still getting set up, but so far so good!" September 15, 2022 4.0 Pros The customer service team are prompt and extremely responsive Cons So far seems good although we have only today configured our phones. But the support team have been very helpful. Review Source Response from Acefone November 25, 2022 Hello Ms Lyndsay, We appreciate your kind words and will surely forward them to the support team. We're more than happy to assist your business with our solutions. In case you face any difficulty in the future, reach us anytime at contact@acefone.com or 0800-084-3663. ~Team Acefone SD Sue D. Company Secretary Environmental Services Used the software for: Less than 6 months ### "Acefone onboarding review" September 7, 2022 5.0 Pros Price point was a consideration. The help service with onboarding has been excellent. Cons As of the moment I don't have any idea about the calls. Review Source Response from Acefone November 25, 2022 Thank you for your positive feedback Ms Sue! At Acefone, we follow a customer first approach towards everything. Hence, our support team ensures you you get a smooth experience and all your requirements are fulfiled within time. If you face any issues in the future, you can always reach out to us at contact@acefone.com or give us a call at 0800-084-3663. ~Team Acefone BM Bruno M. Managing Director International Trade and Development Used the software for: Less than 6 months ### "Acefone setup and review" June 30, 2022 5.0 Pros Ease of use and immediate technical support Cons First day of use, will need a week or so in order to assess properly Review Source Response from Acefone November 25, 2022 Thank you for choosing Acefone and sharing your valuable feedback with us, Mr Bruno. We really appreciate it! Our team has been constantly working towards better customer services and technical support. We are happy to hear that your pleasant experience and we intend to keep it this way. Feel free to connect with us anytime for any further assistance at contact@acefone.com or 0800-084-3663. ~Team Acefone NA Numaan A. CEO Information Technology and Services Used the software for: Less than 6 months ### "NDF Digital - Easy to use" May 26, 2022 5.0 Pros Friendly customer services, helpful team, helped me set up the system integrate with zoho as well as demos. Cons The system is running perfectly so I have nothing bad to say. Review Source Response from Acefone November 25, 2022 Thank you Mr Numaan for choosing Acefone. We appreciate you sharing your valuable feedback with us. Our team is all ears when it comes to you. We value you choosing us when you could've gone anywhere else. If there's anything else you'd like to share, reach out to us at contact@acefone.com or on 0800-084-3663. ~Team Acefone GF Garrett F. Director Information Technology and Services Used the software for: Less than 6 months ### "Great service and fantastic product" July 15, 2022 5.0 Pros The flexibility of the platform and how user friendly it is. Cons I can't think of anything at this early stage Review Source Response from Acefone September 12, 2022 Hi Garrett, We are glad to know that you liked our services. At Acefone, we believe in going the extra mile to meet our customer's goals and fulfill their expectations. For us, your satisfaction as a customer is super important; hence, we have built our solutions that are user-friendly and easy to use. Please write to us at contact@acefone.com or call us at 0800-084-3663 anytime. - Team Acefone AF Aldair F. CRM Executive Staffing and Recruiting Used the software for: Less than 6 months ### "Review" June 21, 2022 4.0 Pros The IVR and Call menu services are really helpful. Cons Still in the testing phase, trying out all the services. Review Source Response from Acefone November 25, 2022 Thank you for choosing Acefone and sharing your valuable feedback with us Mr Aldair. We appreciate you taking out the time to drop this review. Our support team works endlessly to provide you with the best assistance. If you still face any problems, you can always reach out to us at contact@acefone.com or give us a call at 0800-084-3663. ~Team Acefone sS sulaimaan S. Director Human Resources Used the software for: Less than 6 months ### "Acefone Review" April 13, 2022 5.0 Pros Ease of use Onboarding was successfully done Cons I just started the use of the phone. Copy paste feature can be adjusted Review Source Response from Acefone November 25, 2022 Thank you Mr Sulaimaan for your positive feedback! At Acefone, we always strive to provide our customers with the best experience possible. We are glad you found our onboarding session helpful & we'll also try to work on your suggestion as soon as possible If you face any queries, you can always reach out to us at contact@acefone.com or give us a call at 0800-084-3663. ~Team Acefone aB andrew B. Director Veterinary Used the software for: I used a free trial ### "great " March 31, 2022 4.0 great Pros only just settting up, everything looks great thus far Cons none as yet, everything looks as it should Review Source Response from Acefone November 25, 2022 Thank you for your positive review. At Acefone, we always strive to provide our customers with the best experience possible. We are glad you found our services plausible and easy to use. If you have any further questions, you can always reach out to us at contact@acefone.com or 0800-084-3663. ~Team Acefone mM mohammed M. ADMIN Retail Used the software for: Less than 6 months ### "Good experience" October 12, 2023 5.0 Pros It was great connecting with acefone team with mo for onboarding journey and setup. Cons we are in the testing phase so cannot point anything at the moment. Review Source KD Kaushik D. Operations Manager Building Materials Used the software for: Less than 6 months ### "Excellent Support" August 10, 2022 5.0 Pros User Friendly Software, easy to use and convenient. Cons As of now I am not able to think about this. Review Source Response from Acefone November 25, 2022 Thank you for your valuable feedback Mr Kaushik. We're glad that you found our services efficient and easy to use. Acefone's solutions are designed for them to be easy to use and understand for our customers. We hope that you have a great experience with them. Please do connect with us in case you have any questions or concerns. You can write to us at contact@acefone.com or call us at 0800-084-3663. ~Team Acefone Similar Products Featured ## Related categories [Telephony](https://www.capterra.com/telephony-software/)[VoIP](https://www.capterra.com/voip-software/)[Call Recording](https://www.capterra.com/call-recording-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.