# Page 5 | Acefone Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Acefone the right VoIP solution for you? Explore 135 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/264770/Acefone/reviews --- Acefone 4.6 (135) [View alternatives](https://www.capterra.com/p/264770/Acefone/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 1st, 2026 # Page 5 - Reviews of Acefone ## Showing most helpful reviews Showing 101-125 of 135 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RS Robin S. Director Financial Services Used the software for: Less than 6 months ### "AceFone" June 8, 2022 5.0 Good so far. Pros Easy software to use with intuitive features. Good support from \[SENSITIVE CONTENT\] when setting up. Cons None so far. Only just started to use it. Review Source Response from Acefone November 25, 2022 Hello Robin, Thank you for adding value to our credibility. We are happy to learn that your experience with Acefone has been well so far. We are confident that you won't face any issues in the near future. If something does show up, reach out to us at contact@acefone.com or call us at 0800-084-3663. ~Team Acefone DC Darren C. Proprietor Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Acefone Review" January 6, 2021 5.0 Pros Customer service is great, from \[SENSITIVE CONTENT HIDDEN\] who signed us up to the support team who are very quick to settle any queries. On boarding call was good too. Cons Nothing so far, only been using for a couple of weeks though. Review Source Response from Acefone April 23, 2021 Thank you for choosing Acefone and sharing your valuable feedback with us. We are happy to learn that your experience with Acefone has been seamless. We are confident you won't face any issues in the near future as well, but in case you do, we are there for you. Reach out to us at contact@acefone.com or call us at 0800-084-3663. ~Team Acefone JD Jessica D. Sales and Leasing Specialist Real Estate Used the software for: Less than 6 months ### "Awesome service!" July 17, 2023 5.0 Pros Customer service, Onboarding and setup was proactive. Cons I have just started using it, so far so good. Review Source PE Praise E. OPERATIONS MANAGER Marketing and Advertising Used the software for: Less than 6 months ### "Great Virtual Phone Solution" April 11, 2023 5.0 Pros Acefone provides the widest combination of features for one great price. Cons Setup process takes a little time, but they provide a onboarding team that is incredible. Plus 24/7 customer support. Review Source PB Patrick B. Consultant Human Resources Used the software for: Less than 6 months ### "VoiP for Business" August 2, 2022 5.0 Pros The onboarding team and whole process was smooth. The service does the job we need it exactly to do. Cons At this moment I can't think of anything Review Source Response from Acefone September 12, 2022 Hi Patrick, Thank you so much for placing your trust in Acefone and sharing your valuable feedback. At Acefone, we encourage our agents to help you make the right decision. If you ever face a challenge, feel free to reach out to us at contact@acefone.com or call us at 0800-084-3663. - Team Acefone JS Jonea S. CEO Financial Services Used the software for: Less than 6 months ### "Great Product" May 25, 2023 5.0 Pros It’s easy to use. Can use from a app on my phone Cons Doing the survey, it takes up too much time. Review Source AC Alexander C. Operations Manager Internet Used the software for: Less than 6 months ### "Acephone review" April 8, 2022 5.0 Pros Easy to use, very intuitive and clear to understand. Cons I have not had any issues since starting to use this software. Review Source Response from Acefone November 25, 2022 Hello Alexander, Thank you for choosing Acefone and sharing your valuable feedback with us. We strive to go above and beyond to give our customers an all-round customer service experience. To connect with us for any further queries or assistance, drop us an email at contact@acefone.com or call us at 0800-084-3663. ~Team Acefone LN Livingston N. Manager Information Technology and Services Used the software for: Less than 6 months ### "acefone review" May 30, 2022 5.0 Pros ready to used at all time.. calls can be differentiate from regular phone calls Cons There is nothing that i can actually say i dislike about the software Reason for choosing Acefone Friendly Staff, easy to used product Review Source Response from Acefone November 25, 2022 Hello Livingston Thank you for choosing Acefone and sharing your valuable feedback across. If you wish to share any concerns, you can always reach out to us at contact@acefone.com or give us a call at 0800-084-3663. ~Team Acefone HP Harishkumar P. MD Business Supplies and Equipment Used the software for: Less than 6 months ### "Excellent" March 21, 2022 5.0 Grear Pros Cost effective from my original provider Cons The ease of set up and efficient support Review Source Response from Acefone November 25, 2022 Thank you Mr Harishkumar for your positive review. At Acefone, we always strive to provide our customers with the best experience possible. We welcome your positive feedback on our setup process and our customer support. For any further questions, reach out to us at contact@acefone.com or give us a call at 0800-084-3663. ~Team Acefone AV Alkis V. Director Construction Used the software for: Less than 6 months ### "Great product, great price" January 20, 2021 5.0 Perhaps one of the best VOIP products in the market. Pros Very easy to use, very good price and great customer service. Cons The only con is the need of an application in order to make a voip call. Review Source Response from Acefone April 23, 2021 Thank you for choosing Acefone and sharing your valuable feedback with us. We do provide a Softphone to make VoIP calls. Our application is available on iOS, Android and desktop. It is also available as a Chrome extension that you can get from the Chrome Web Store. If there's anything else you'd like to share, reach out to us at contact@acefone.com or at 0800-084-3663. ~Team Acefone sT solomon T. officer Real Estate Used the software for: I used a free trial ### "Great service" April 19, 2022 5.0 Pros easy to use. convenient. inexpensive. hassle free. Cons payment system doesnt work and annoying to use. Review Source Response from Acefone November 25, 2022 Thank you Mr Solomon for your positive feedback! We're glad you found our services convenient & hasslefree. At the same time we also regret for the inconvenience caused & we'll try to fix this shortly If you have any other query, you can reach out to us at contact@acefone.com or give us a call at 0800-084-3663. ~Team Acefone AC Andrea C. CEO Food & Beverages Used the software for: Less than 6 months ### "Pleasant interaction with the company" June 24, 2022 5.0 Pros Ease of use, intuitive interface, supportive customer assistance team Cons For now we haven't identified any issue. Review Source Response from Acefone November 25, 2022 Thank you for your positive review Ms Andrea. At Acefone, we always strive to provide our customers with the best experience possible. Glad that you found our services user-friendly and easy to set up. In-case you have any questions, reach out to us at contact@acefone.com or call at 0800-084-3663. ~Team Acefone AB Amber B. Office Manager Real Estate Used the software for: Less than 6 months ### "Definitely Recommend!" September 27, 2022 5.0 Pros Quick response time from team with queries, easy to set up Cons Need to use for a little longer to see if any problems will occur Review Source Response from Acefone November 25, 2022 Hello Ms Amber, Thank you for choosing Acefone and sharing your valuable feedback with us. Our support team works 24x7 to make your journey easier without hampering quality. If you wish to share anything more, mail us at contact@acefone.com or give us a call at 0800-084-3663. ~Team Acefone dV dalet V. President Information Technology and Services Used the software for: Less than 6 months ### "Set UP" April 12, 2023 3.0 Pros Customization of the service opened up, capabilities we didn't have before. Cons Not keeping up with my time request and poor communication skills from tech support Review Source JC Jon C. Broker Partner Financial Services Used the software for: Less than 6 months ### "First Time Voip User" March 16, 2022 5.0 Pros Very easy to use and set up, simple interface. Cons Nothing springs to mind, it's all good. Review Source Response from Acefone June 6, 2022 Thanks Jon for your positive feedback! At Acefone, we always strive to provide our customers with the best experience possible. We are glad you found our services user-friendly and easy to set up.If you have any queries, you can always reach out to us at contact@acefone.com or give us a call at 0800-084-3663. ~Team Acefone AA Akash A. Network Engineer Consumer Services Used the software for: Less than 6 months ### "Acefone Review" September 27, 2022 5.0 Pros Everything is good in that. Call quality, pricing and all. Cons As of now nothing is required right now. Review Source Response from Acefone November 25, 2022 Thank you Mr Akash for your positive review. We at Acefone out our best efforts forward to give you the best services and are glad that you liked our solutions. If you have any queries in the future, you can always reach out to us anytime at contact@acefone.com or give us a call at 0800-084-3663. ~Team Acefone MW Mike W. CEO Consumer Electronics Used the software for: Less than 6 months ### "Great Onboarding Experience" July 7, 2023 5.0 Pros This guy \[sensitive content hidden\] from onboarding is superman sorted all my problems Cons Not really, not yet proficient to identify any issues. Review Source MR Miss R. Accountant Accounting Used the software for: I used a free trial ### "The support is amazing" March 2, 2021 5.0 Pros I have a bundle for exactly what I need. The support during the set-up and purchase process has been amazing. Thank you Cons My phone automatically goes to voicemail sometimes. Review Source Response from Acefone April 23, 2021 Thank you for choosing Acefone and sharing your valuable feedback with us. We apologise for the inconvenience. Please write to us at contact@acefone.com or give us a call at 0800-084-3663 with more details. We will resolve this issue for you at the earliest. Additionally, feel free to connect with us for any queries or feedback. ~Team Acefone TI Tousif I. Director Utilities Used the software for: Less than 6 months ### "Good App" March 6, 2021 4.0 The customer service is 10/10 , very helpful and great product knowledge i would name \[SENSITIVE CONTENT HIDDEN\] who have helped me with my queries. Brilliant and helpful guys Pros very easy to use on the phone, inexpensive and great customer service team Cons had difficulties using it on the pc and few times the recording has not been very clear Review Source Response from Acefone April 23, 2021 Thank you for choosing Acefone and sharing your valuable feedback with us. We are happy to learn that you found our customer service satisfactory and our phone system easy to use. We apologise for the inconveniencewe will alert the concerned teams about the difficulties you have faced with our PC version and call recordings. We will also ensure that the issue is resolved soon. It is important to us that every customer has a seamless experience. Do reach out to us at contact@acefone.com or 0800-084-3663 with more details. Similarly, let us know if there's any other issue or feedback you'd like to share. ~Team Acefone AA Ama A. Director Staffing and Recruiting Used the software for: Less than 6 months ### "Great customer service " June 3, 2022 5.0 Informative, extremely helpful and considerate. Pros I’m yet to fully use the software but so far so good. Cons Nothing, so far so good. Sales team are extremely helpful. Review Source Response from Acefone November 25, 2022 Hi Ama Thank you for choosing Acefone and sharing your valuable feedback with us. If you wish to share any concerns, you can always reach us at contact@acefone.com or give us a call at 0800-084-3663. ~Team Acefone sV sarthak V. Developer Real Estate Used the software for: Less than 6 months ### "Right decision to switch to Acefone" March 30, 2023 5.0 Pros Lovely Dashboard, Awesome service. Onboarding team is also very friendly. Cons For now it Covers all of my business requirements Review Source CB Calvin B. MD Legal Services Used the software for: Less than 6 months ### "A review" September 14, 2022 5.0 Pros Flexibility of the software is very good. Cons Little overwhelminf for new users at this moment. Review Source Response from Acefone November 25, 2022 Hello Mr Calvin! Thank you for choosing Acefone and sharing your valuable feedback with us. We thrive towards delivering memorable customer experiences to all our clients. Drop us an email at contact@acefone.com or call us at 0800-084-3663 for any queries you might have. ~Team Acefone DF Duncan F. Director Oil & Energy Used the software for: Less than 6 months ### "Relieved to get away from BT" April 6, 2023 5.0 Pros Acefone services have been great and pricing is also really competitive. Cons No, not really as of now so far so good. Review Source KS Krisller S. CEO Accounting Used the software for: Less than 6 months ### "Great System" April 5, 2023 5.0 Pros The system is easy to set up, admit multiple users. Cons The price is market average comparing to others. Review Source HR Herwig R. Company Director Translation and Localization Used the software for: Less than 6 months ### "Good and reliable service" January 20, 2021 5.0 Pros easy to use, easy to install, and good prices Cons there is absolute nothing to complain about Review Source Response from Acefone April 23, 2021 Thank you for choosing Acefone and sharing your valuable feedback with us. We're pleased to know that you liked our product. At Acefone, we believe in consistent improvement and thus, each review matters. If there's anything else you'd like to share with us, reach out to us at contact@acefone.com or at 0800-084-3663. ~Team Acefone Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.